We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 52 Rotorua accommodations

Cactus Jacks Backpackers

1210 Haupapa St, Rotorua, New Zealand
Hotel amenities
Save Saved
You added Cactus Jacks Backpackers to your Saves list
Cactus Jacks Backpackers
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
HostelBookers.com Hostelworld.com
71%
A recent review
4 of 5 stars Reviewed February 16, 2014
Minty_Danni London
Write a Review

71 people have reviewed this hotel

Traveler rating
    19
    30
    10
    4
    8
See reviews for
7
14
19
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
English first
London
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 16, 2014

I stayed here for four nights and though my first impression wasn't the best, it improved once I realised what a friendly and fun hostel this is. The hostel is Mexican themed with colourful murals and signs inside and out - really wonderful and artistically rendered. The staff and guests were generally very friendly and good company making this a... More

Was this review helpful? Yes 1
SwordKing, Owner at Cactus Jacks Backpackers, responded to this review

Thanks for your Review.. Cactus jacks is always being upgraded . It is our aim to modernise and make our Hostel into something extra special. Your kind words are encouraging More

Auckland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 2, 2014 via mobile

I have just gotten back from Rotorua for ragga muffin 2014, overall my experience at the backpackers was awesome an beyond I found all the people that stayed there were all super friendly and considerate! I would like to thank the manager so much for the weekend , I thought the whole set up of the place was cool and... More

Was this review helpful? Yes 2
SwordKing, Owner at Cactus Jacks Backpackers, responded to this review

Thank you for the nice review More

Auckland Region, New Zealand
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2014

The Cactus Jack in Rotorua is a very charming hostel with a nice South American atmosphere, because as you walk by you see a lovely front yard filled with a lot cactuses (which isn’t the only thing which gives you the feeling of South America). We were astonished by the friendly owner called Paul, who gave us free beer and... More

Was this review helpful? Yes 2
SwordKing, Owner at Cactus Jacks Backpackers, responded to this review

Thanks for the kind words More

Dunedin, Otago, New Zealand
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 4, 2014

we booked 2 double rooms at $75 a night. One had a tv and the other one didnt which i thought was strange. Especially for what we paid. The rooms were so tiny and dirty. The shower was dirty and had no pressure what so ever, it was like taking a shower in the rain. The room was so hot... More

Was this review helpful? Yes 1
SwordKing, Owner at Cactus Jacks Backpackers, responded to this review

I guess there ae times when a guest is angry and posts a bad review First I am sorry our place did not meet all your expectations. Second If my rooms are dirty why would you not ask us to clean them and further why would you put up with dirty rooms fo two nights? I cannot figure that one... More

Rotorua, New Zealand
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 27, 2013

Hi, I stayed a short while ago. Lovely character place. Quirky artwork. Extremely helpful staff willing to diffuse any situation amongst guests quickly & quietly. Great touristy advice. Very clean & comfortable. Loved it. Long-term stayers are welcoming with lots of stories.

Was this review helpful? Yes 2
SwordKing, Owner at Cactus Jacks Backpackers, responded to this review

Thank you for writing your positive review I think that more people should write reviews More

London
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 11, 2013

I don't get the whining here about this place. Its cheap. Its a bit tacky. Tonnes of character. The minimum you expect from a cheap hostel. Yes it was loud and a bit grimy but hey, if you wanted better...pay more! Love the art around the place. Wouldn't stay again but enjoyed my 2 night stay nonetheless.

Was this review helpful? Yes 1
SwordKing, Owner at Cactus Jacks Backpackers, responded to this review

Thanks for taking time to write a review. We now have an incentive to improve our place Thanks More

Duluth, Minnesota
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 10, 2013

I traveled with a group of 6 students so we were looking for a nice cheap place, this was the cheapest around, $22 for our own room. The guy who owns the place is awesome! He gave us coupons for $1 beer down the street and got us discounts on rafting. He was very helpful in explaining where the grocery... More

Was this review helpful? Yes 3
SwordKing, Owner at Cactus Jacks Backpackers, responded to this review

Thanks for the review It means the work we are doing is appreciatted More

Top Contributor
51 reviews 51 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 21, 2013 via mobile

3 nights in rotarua. Cactus jack gave us a warm welcome. The main negative for us was that the room was uncomfortably hot and the beds were knackered, and mattresses need replacing and lights improving. There are lots of friendly long residents, we liked that. Kitchen good and social areas and tv good. Sad that the lions lost. . Bugger.... More

Was this review helpful? Yes 1
SwordKing, Owner at Cactus Jacks Backpackers, responded to this review

Thanks for your kind words Good eviews enourage us in our efforts More

Edinburgh, Scotland, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 24, 2013

This hostel is quirky; a host of long-term residents with varied personalities and stories to tell give it a more colourful vibe than your standard hostel. This may not be to everyone's taste - if you're not particularly friendly or a good conversation maker, then avoid this place. If you want to meet people and have some good chat, then... More

Was this review helpful? Yes 2
SwordKing, Owner at Cactus Jacks Backpackers, responded to this review

Thanks for the kind words we will strive to maintain our standards More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 15, 2013 via mobile

We absolutely loved our stay at cactus jacks! Although it is a bit under construction that won't disturb your sleep at all, and we thought all the guys that worked there that we met in the kitchen were so lovely! Fantastic value for money, and both guys on reception were really helpful. Would recommend to any backpacker!!

Was this review helpful? Yes 2
SwordKing, Owner at Cactus Jacks Backpackers, responded to this review

Thanks for your review, it's nice to be appreciated. The upgrades are still continuing. More

Been to Cactus Jacks Backpackers? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cactus Jacks Backpackers

Address: 1210 Haupapa St, Rotorua, New Zealand
Location: New Zealand > North Island > Rotorua District > Rotorua
Hotel Style:
Ranked #26 of 52 Specialty lodging in Rotorua
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with HostelBookers and HostelWorld so you can book your Cactus Jacks Backpackers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Cactus Jacks Backpackers, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.