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Cactus Jacks Backpackers

1210 Haupapa St, Rotorua, New Zealand
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Cactus Jacks Backpackers
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Ranked #27 of 48 Specialty Lodging in Rotorua
A recent review
3 of 5 stars reviewed 1 week ago
santo t Auckland Region, New Zealand
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82 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Auckland Region, New Zealand
Top Contributor
204 reviews 204 reviews
40 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 1 week ago

We came by 5 people and given the dorm for 8 people for us. It was good deal, pay for 5 only, but it was in the low season after summer season, so not surprise plenty of rooms available. It is good location in the mid of Rotorua. The backpacker was OK, just average, clean and affordable, share bathroom and... More 

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Brisbane, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Rooms are very basic, but you get what you pay for We were very impressed by the cleanliness - both kitchen and bathrooms were always spotless for the 3 nights we were there. The showers were the best we found in a while. Only downside is that there is a charge for wifi

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Ho Chi Minh City, Vietnam
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 of 5 stars Reviewed February 9, 2015

This place is noisy and busy just like Rotorua - city famous for tourism. The room is very small, with 3 bunk beds for 6 people, and it always has the smell of wet clothes. Walls are so thin that you can hear everything people say if they are in front of your room. Noise and shaking beds only allow... More 

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Wellington, Wellington, New Zealand
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 23, 2014

The place is really good. The price is far enough and cheapest than other, such as YHA and Base. The rooms are warm and the bathrooms are clean. What gives charm to the place is the painting, with the engravings.The kitchen closes a bit early, at 9:30 pm and closes for a time at noon, in a very inconvenient time.... More 

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Sydney, Australia
1 review
2 of 5 stars Reviewed October 19, 2014

I have to say that I could not really enjoy my stay at Cactus Jack. There were some people who were kind of living there and they had a lot of really loud arguments in the courtyard at inappropriate times (e.g. at 7 in the morning and as the walls are thin, you can here EVERY SINGLE WORD). The rooms... More 

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Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 17, 2014

Very friendly reception and friendly staff who are always up for a chat. Rooms were alright. Dorms had a locker to store your bags although there is only one main power socket for everyone in the 8-bed dorm. I was on the top bunk which made a bit of noise whenever I move but the annoying thing was the ceiling... More 

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1 review
5 of 5 stars Reviewed June 25, 2014

I chose this hostel originally because it was the cheapest one I could find and I was so glad I did because I had a great experience there. I stayed for a week and met some cool people, and was delighted by the friendly staff. The hot pool is great and the showers are nice and warm. The beds are... More 

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Ringkøbing
1 review
2 of 5 stars Reviewed June 17, 2014

I couldn't believe this was a tripadvisor backpacker's. The kitchen is poorly (!) equipped, the bathrooms are like festival bathroom stalls, the showers are dark and cold and without any place to put you clothes (witch you will have to bring with you into the stall, since the bathrooms are in the corridor). The kitchen smells weird and the place... More 

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Queenstown, New Zealand
Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed May 13, 2014

Dirty and disgusting + unbelievably rude owner who literally steal your 20$ key deposit if you are a few minute late for the 10am check out! Seriously! But well done because when you arrive you write all your information on a paper (as for almost all backpackers in NZ) and you signed it. And there is a note specifying that... More 

Was this review helpful? Yes 3
London
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 16, 2014

I stayed here for four nights and though my first impression wasn't the best, it improved once I realised what a friendly and fun hostel this is. The hostel is Mexican themed with colourful murals and signs inside and out - really wonderful and artistically rendered. The staff and guests were generally very friendly and good company making this a... More 

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SwordKing, Owner at Cactus Jacks Backpackers, responded to this review

Thanks for your Review.. Cactus jacks is always being upgraded . It is our aim to modernise and make our Hostel into something extra special. Your kind words are encouraging More 

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