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All 94 Rotorua hotels

Treetops Lodge

5.0 of 5 Hotel   |   351 Kearoa Road | Horohoro, Rotorua 3077, New Zealand
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Ranked #13 of 94 hotels in Rotorua
A recent review
5 of 5 stars reviewed 2 weeks ago
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96 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • English first
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English first
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On behalf of Dowdell and Associates I would like to thank all the staff at treetops for a fantastic weekend. This is our companies second visit to treetops which exceeded our expectations the first time and was even better the second. A special thanks to Luke, Reece, Florence, Marie Claire, Diddy and Ricky for their exceptional 'kiwi' hospitality. We will... More

Was this review helpful? Yes
Auckland, New Zealand
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Many thanks to Luke and his team for a truely memorable time during our recent company yearly retreat at Treetops Lodge. With 21 people arriving clearly logistics would play a big part in the success of this weekend retreat. The entire Treetops staff co-ordinated all activities (ranging from hunting & fishing to speciality facials, massages & spas), completely seamlessly. Special... More

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Tauranga, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

My Wife and I were looking to take a break where we could find refreshment, strength and courage for the next few months that are full of tremendous challenges on the personal front. I just wanted to express my thanks to the vision that created Treetops and the staff that have delivered that vision. We felt so at home, we... More

Was this review helpful? Yes 1
TTLodgeManager, General Manager at Treetops Lodge, responded to this review

Hi aaronwalshnz and thank you both for visiting us from Tauranga. We are very proud of what we deliver and we love our local market staying with us so they too can be proud to call Treetops and the experience theirs. I agree we are a world class product and while new to the role here, we are going to... More

Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

From being met at the car by the new GM and outdoor pursuit manager we were not allowed to lift a finger. We were instructed to treat the lodge as our own home which we did including casual breakfasts in front of the lounge fire and dinner prepared and served in front of us at the kitchen servery. The service... More

Was this review helpful? Yes 1
TTLodgeManager, General Manager at Treetops Lodge, responded to this review

Hi SueMB2014 and thank you for your review. We are all glad you felt spoilt by your time with us and it is our every intention to make sure you feel like Treetops can be a home away from home. We are a very fine product with a very proud team who want to ensure we can provide our guests... More

Auckland Region, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2014

My daughter and I recently stayed at Treetops Lodge near Rotorua for a girls weekend away, to celebrate our combined birthdays. It was a surprise for my 25yr old daughter, and it was a magnificent experience, from start to finish. Firstly the lodge itself is stunning, and the location makes you feel like you are in the middle of the... More

Was this review helpful? Yes 1
TTLodgeManager, General Manager at Treetops Lodge, responded to this review

Dear Esther420, thank you very much for such a wonderful heading and we all agree with you that we are an amazing place!! While I was unable to meet with you personally as I have only begun here as General Manager 2 weeks ago I know our team, our product and our service will continue to ensure our guests expectations... More

Atlanta, Georgia
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 26, 2014

Treetops is a beautiful property and a wonderful getaway. The grounds are exceptional - you can hike for hours and see waterfalls, rain forest, and animals (llamas, water buffalo) in pastures. Our room was fine, but underwhelming - it was located at the end of the lodge, and privacy was an issue as people routinely walk past on their way... More

Was this review helpful? Yes 2
TTLodgeManager, General Manager at Treetops Lodge, responded to this review

Dear Kandjh, thank you for your review back in March and for staying with us. While I was not here when you were, I have arrived now with a desire to turn your stay around from Very Good to Great!! I have only been here in NZ and my role for 3 weeks with substantial 5* hotel experience from Australia,... More

Christchurch, New Zealand
Top Contributor
97 reviews 97 reviews
57 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed February 19, 2014

We were here for lunch and drinks only with a group. Stunning location and great public lounges. Extremely friendly staff and a great chef who prepared the perfect lunch. Superior local produce, cooked to perfection. Very tasty and light. Excellent desserts.

Was this review helpful? Yes
Provo, Utah
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2014

I'm not given to superlatives. But they're what's called for with Treetops. I was a bit concerned when we turned off on a gravel road to ascend to the property - but on walking past the waterfall and entering the main room of the lodge I was overwhelmed. Our room was generously large and designed with as much care as... More

Was this review helpful? Yes 1
Hong Kong, China
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 6, 2014

Once we got there Graeme was happy to help us. The Pheasant Cottage looked ugly from the outside but was very comfortable and homey inside. I loved the whole experience, including watching the glowworms and dining at the lounge. Service was so good we insisted giving them some wine. Excellent! A little too far from the city centre and a... More

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Evanston, Illinois
11 reviews 11 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 27, 2013 via mobile

My family of 6 adults and 4 seven year old boys visited Treetops for my 75th birthday and we all could not have been more pleased. At dinner they would let the young lads eat in the breakfast area and then watch a movie in the living room. No other guests were bothered and we had pleasant dinners. Daytime activities... More

Was this review helpful? Yes 2
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Additional Information about Treetops Lodge

Address: 351 Kearoa Road | Horohoro, Rotorua 3077, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Treetops Lodge 5*
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Also Known As:
Treetops Hotel Rotorua

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Hotel & grounds (11)
Room/suite (10)
Family/play areas (2)
Dining (2)
Pool/beach area (1)
Other (18)

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Hotel & grounds (1)
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Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style
#7 Spa Hotel in Rotorua #10 Romantic Hotel in Rotorua #12 Luxury Hotel in Rotorua #16 Business Hotel in Rotorua #24 Family Hotel in Rotorua
Hotel Class
Official Description (provided by the hotel)
Award-winning Treetops Lodge & Wilderness Experience is a nature lover’s paradise. Set in more than 2,500 acres of private wilderness in New Zealand’s famed thermal region, Treetops offers trout streams, lakes, over 70kms of hiking trails, 4WD & Heli safaris, fly fishing, mountain bike riding and horse riding.The lodge comprises of eight private luxury villas, the Owners Wing and the new Pheasant House. Make your stay intimate or travel with family and friends – our secluded, unique suites all have private areas and are within easy access to the main lodge. Fine cuisine is an integral part of the Treetops experience; our talented chefs use only the finest locally grown produce to compliment our extensive selection of New Zealand and international wines. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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