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All 96 Rotorua hotels

Treetops Lodge

5.0 of 5 Hotel   |   351 Kearoa Road | Horohoro, Rotorua 3077, New Zealand
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Treetops Lodge
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Ranked #7 of 96 Hotels in Rotorua
A recent review
5 of 5 stars reviewed yesterday
Spparkle London, United Kingdom
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128 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

The things that make Treetops a 5-star experience luxury resort are the staff and the surroundings. Though I think most guests only stay a couple nights, I'd say my one piece of advice is to not over schedule yourself while you're there with activities that take place 'off campus' as it were. There is so much to do, see, and... More 

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Dallas
Top Contributor
59 reviews 59 reviews
57 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We only stayed there 1 night, but I was underwhelmed. The physical beauty of the area is nothing compared to Huka and the rooms are not super luxury and there lots of scary bugs. We did like the staff, great food and the GM was first class and is very good at his job. If only the staff of Treetops... More 

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London, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Been in travel industry for several years. Never experienced a hotel that takes bookings and then does not honour them without trying to fix the problem. Confirmation number received from them and email confirmation, then when we reconfirmed arrival time 36 hours before getting there - 'ah sorry we can't honour the booking'. Rubbish hotel manager who uses 100 words... More 

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Amsterdam, The Netherlands
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Treetops as a surprise couple of days away for my wife & I without our 3 yr old. I wanted to get some great NZ landscapes, food and kiwiana before we headed back to Amsterdam where we live right now. I grew up on a farm in NZ and wanted to get away to a place that... More 

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TTLodgeManager, General Manager at Treetops Lodge, responded to this review

Kia Ora 8thkiwi and thank you for your wonderful posting. We are all very proud of our product, our team, the experience we provide being as local and as genuine as possible, after all that's what most people are coming to NZ for is to experience this beautiful country and its people. I appreciate the need for international team every... More 

Santa Barbara, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at Treetops for 3 nights. Our group of six ranged in age from 24-64 years. A wonderful time was had by all! As noted in other reviews, the bedrooms, villas and common areas are all beautiful and well-appointed. The surrounding grounds are stunning. But what makes staying at Treetops particularly special is the people. Luke and his... More 

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TTLodgeManager, General Manager at Treetops Lodge, responded to this review

Kia Ora Kristy H and family. Thank you for travelling to us from the US of A. You have obviously traveled to some wonderful locations as stated, so to be ranked up with the equivalent of those is truly humbling and greatly appreciated. We are not arrogant, conceited nor do we pretend we are someone we are not, we just... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

A home away from home! From the moment we arrived at Treetops Lodge, we were made to feel so special being greeted by the GM, Luke Harley, and his staff. In the middle of 2500 acres of natural beauty, this is an oasis of tranquility. Beautiful spacious rooms minutes from the main lodge gave us the privacy we liked but... More 

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TTLodgeManager, General Manager at Treetops Lodge, responded to this review

Kia Ora Dorey N and thank you for visiting us from the big apple. Quite a big difference in environment and climate at this time of year with a gorgeous NZ summer relative to your NY winter over xmas and new year. A long way to come and I am glad you found your paradise. We also love our paradise... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Exceeded our expectations. Beautiful, spacious villas that are well furnished and private. On property activities (hiking, fishing, hunting) are worth reserving some free time for and the resort offers a number of world class activities/excursions that are nearby. Lodge has a spacious and beautiful main builiding with club like feel and lots of history. Staff and hospitality were outstanding, service... More 

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TTLodgeManager, General Manager at Treetops Lodge, responded to this review

Kia Ora AES135 and thank you for staying with us. We all appreciate your posting with the positive contribution of what has been provided. We will take "Wonderful and outstanding" in the same sentence any day of the week and twice on Sunday, so we are glad we all had such an impact on your Treetops and NZ experience. I... More 

Bainbridge island
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I was ending my 3 week holiday with my family and so looked forward to staying at the Treetop Lodge. I will begin by saying the staff and lodge are exceptional. The lodge is beautiful and a wonderful place to relax and just enjoy the scenery. However, the Pheasant Cottage was beyond disappointing. The accommodation is extrembly dated - old... More 

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TTLodgeManager, General Manager at Treetops Lodge, responded to this review

Kia Ora Sailgone and I appreciate your notes about the Pheasant Cottage. In a forum like this, we have to be accepting of not just the positive postings (which is the overwhelming majority as is evident) but also the negative ones as well. As sure as death and taxes, people have different expectations and experiences. Obviously given your rating, this... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

As a part of an eight day tour of the North Island, my wife and I spent two nights at Treetops based on a recrimination from American Express (it's a part of the a Fine Hotels and Resorts program). And what a wonderful stay we had! The GM, Luke, and his staff really have a special operation. Like other resorts... More 

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TTLodgeManager, General Manager at Treetops Lodge, responded to this review

Kia Ora Andrew L and than you for staying with us. We are very proud of our association with American Express and their fine hotels and resorts program as we have the product and experience that walks hand in hand with this. Every country in the world had beautiful properties, it is the people that makes the experience and we... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 21, 2014

We only live a short distance from Treetops but had heard a lot about it from one of the previous managers. As we drove toward the lodge we were excited with the feeling of seclusion and real rural getaway. The location and the wildlife are incredible.On arrival the main entrance is breathtaking with the carved doors and stream and inside... More 

Was this review helpful? Yes
TTLodgeManager, General Manager at Treetops Lodge, responded to this review

Kia ora Catherine258 and thank you for staying with us. We are very proud of what we provide and very happy when we can provide these experiences to our local guests. Our domestic market is just as important to us as the International market and we want our local friends and NZ family to feel proud of the products on... More 

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Additional Information about Treetops Lodge

Address: 351 Kearoa Road | Horohoro, Rotorua 3077, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Treetops Lodge 5*
Number of rooms: 12
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Also Known As:
Treetops Hotel Rotorua
Hotel Style:
#2 Romantic Hotel in Rotorua
#4 Spa Hotel in Rotorua
#7 Luxury Hotel in Rotorua
#20 Business Hotel in Rotorua
#34 Family Hotel in Rotorua

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