We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Regal Palms 5 Star City Resort

5.0 of 5 350 Fenton St, Rotorua 3010, New Zealand (Formerly Regal Palms Motor Lodge)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Regal Palms 5 Star City Resort
Professional photos View all
Browse nearby
Regal Palms 5 Star City Resort
Write a Review

290 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Newport, Wales
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars NEW via mobile

This was our second stay here. It is a lovely resort and the rooms are a very generous size with beautiful bathrooms. There is everything you would expect in the room and the air conditioning system is excellent. If you are staying in Rotorua put this on your list.

Was this review helpful? Yes
Top Contributor
67 reviews 67 reviews
47 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel/motel for 5 nights in late-February. Our room on the first floor had queen and twin beds and kitchenette. There was also a small courtyard out back, surrounded by walls and accessible only through a door in the bathroom. We never used it but I'm sure a smoker would like it. (Rooms on the 2nd floor... More 

Was this review helpful? Yes
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Hmmm, so who ever took their photos for the website etc, should get an award! So this is not luxury, not 5 star, it is a basic hotel with good basic amenities, a bit dated though, and i suspect that the hairdryer could give you RSI. For an overnight stay it was fine.

Was this review helpful? Yes 1
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Apartment we booked was a two bedroom unit. Spacious and well equipped. Open kitchenette was a great one to prepare meals. Carpark was secured and right infront of our unit. Pool is a bit small though and the mini golf is good only for young toddlers. However other facilities like bicycle rental and video lending was quite good. If going... More 

Was this review helpful? Yes
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed a night in a one bedroom suite over a busy holiday weekend. The room was clean and well presented. Everything worked, we had no need to correct anything which is remarkable in itself! The rooms are dated, the bathroom especially, but everything is maintained well. The large spa bath should be replaced with one half the size. It... More 

Was this review helpful? Yes 1
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed three nights over a holiday weekend. The studio we occupied was nicely appointed, well maintained and clean. The name is a bit much, but the hotel is actually well equipped to entertain families, especially children. The hotel managers are helpful and easy to deal with. The location is dandy if you have a car. It is a bit... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We found Regal Palms many years ago and have been coming back ever since. The staff and owners are friendly and very accommodating. The locale is just on the city fringe; so far enough away from the hustle and bustle of 'town'. Rooms are spacious each with its own spa bath to rest a weary travellers bones. There a heated... More 

Was this review helpful? Yes
Sydney, Australia
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Loved this place. It's not part of a chain, so you meet the owner when you check in. Rooms are immaculate, pool is fabulous and there's a tennis court and mini golf. Perfect place to wind down with kids. Close enough to town. Great feel to the place. Highly recommended.

Was this review helpful? Yes
Wellington, New Zealand
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A great spot for families - the onsite mini putt course and swimming pool provided wonderful entertainment for our two kids, while the in room spa pool was an added bonus as were the complimentary bikes and dvd's. Our one bedroom unit was spacious and clean with self contained cooking facilities and double and single fold out couches / beds... More 

Was this review helpful? Yes
Port Macquarie, Australia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 19, 2015

When we walked in our room the first thing we all said was "Wow". Then to walk in the bathroom and see the spa was a double "Wow". It was conveniently located near attractions and shops. My daughter enjoyed the pool, whilst my son enjoyed the mini putt putt. The beds were comfortable and the rooms were quiet.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Regal Palms 5 Star City Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Regal Palms 5 Star City Resort

Address: 350 Fenton St, Rotorua 3010, New Zealand (Formerly Regal Palms Motor Lodge)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Regal Palms 5 Star City Resort 5*
Number of rooms: 44
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Priceline, Travelocity, Hotwire, Odigeo and TripOnline SA so you can book your Regal Palms 5 Star City Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Regal Palms 5 Star City Hotel Rotorua
Hotel Style:
#1 Top resorts Hotel in Rotorua
#3 Business Hotel in Rotorua
#8 Spa Hotel in Rotorua
#10 Family Hotel in Rotorua
#12 Luxury Hotel in Rotorua
#16 Romantic Hotel in Rotorua

60 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (49)
Room/suite (18)
Hotel & grounds (4)
Dining (1)
Bathroom (2)
Family/play areas (1)
Pool/beach area (1)
Other (22)

Management photos: Courtesy of the property manager

All management photos (11)
Pool/beach area (1)
Bathroom (1)
Hotel & grounds (3)
Room/suite (3)
Dining (1)
Business center/function rooms (1)
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay