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Regal Palms 5 Star City Resort

Travelers' Choice award winner
350 Fenton Street | Corner Ward Avenue, Rotorua 3010, New Zealand (Formerly Regal Palms Motor Lodge)
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Regal Palms 5 Star City Resort
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Regal Palms 5 Star City Resort
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307 reviews from our community

Traveler rating
    204
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    20
    1
    0
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116
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19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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    (75)
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    (39)
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Canberra, Australia
Top Contributor
258 reviews 258 reviews
98 hotel reviews
176 helpful votes 176 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Regal Palms was expensive for the standard of accommodation we received. There were a lot of little things wrong with the hotel. Check-in was easy and quick. However we were offered a newspaper the next morning, which we said we would like. However the newspaper never eventuated. There was no shower cap in the bathroom. The shower water pressure was... More 

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Top Contributor
68 reviews 68 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great place to stay, the rooms are lovely with an amazing bath tub, its more like a jacuzzi. There is a swimming pool, a gym, mini golf and also mountain bikes all in the cost, the bikes are really nice to ride. The people who ran the hotel were so kind and generous giving us a lift... More 

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Sydney, Australia
Top Contributor
125 reviews 125 reviews
23 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for two nights at the Regal Palms with our two children. We had a suite with two bedrooms, very spacious rooms and well maintained. The bathroom was enormous with a spa bath. Shower pressure was not great. Accommodation was very good for the price. Kids loved the mini golf and the pool. We ordered breakfast each day which... More 

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Australia
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Just arrived and DISAPPOINTEDLY!! It is NOT a 5 star resort but a MOTEL!! Kids screaming while we try to have a quiet drink on the 'Verandah' which is basically a corridor, there is no restaurant or coffee shop, the ' studio' is a standard hotel room with a hot plate and the door taken off the bathroom. For the... More 

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Ross M, Manager at Regal Palms 5 Star City Resort, responded to this review

We were warned about this lady by our receptionist as she had the above attitude before she had even got to the room.We are Qualmark rated as a 5 Star property and do take much pride in keeping the standard high at a considerable cost I might add. We have never advertised as having a restaurant on site but are... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were going to arrive much later than we expected so on calling the manager he was happy to wait up for us to arrive so he could show us to our room, something that we appreciated very much. The room was lovely and very clean. All the amenities were excellent and well kept. Would definitely stay there again if... More 

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Auckland Region, New Zealand
2 reviews
5 of 5 stars Reviewed 4 weeks ago

A group (14) of us stayed last week and the staff couldnt have been more helpful, the units a wonderfully maintained and clean and we would stay there again. Also ask for their group discount very generous.

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North Shore City, New Zealand
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We had a brilliant stay at the Regal Palms for our honeymoon and made full use of all the amenities... sauna, swimming pool, gym, tennis court, mountain bikes, mini-golf, movies, sky tv, wifi, & a spa bath in our room! The staff were lovely and very accommodating when we wanted to book for an extra night. We will certainly be... More 

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Medway
Top Contributor
84 reviews 84 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There are lots of motels to choose from in Rotorua, but we were so glad we found this one. It is very well run, with large, clean rooms that have well equipped kitchens and comfortable beds. We had an absolutely massive bathroom with spa bath and walk in shower. Every need was catered for here, plus they have a heated... More 

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Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I am based in the BOP area, I am always welcomed and stay once or twice a month, Annie and Ross are wonderful so they have a wicked reputation for being top hosts. I recommend Regal to everyone who stays in Rotorua.

Review collected in partnership with this hotel

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Jerusalem, Israel
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice and equipped room. On the strip with all hotels. Dining options are far. Big Fidel band wait for their passengers early morning at your door. I would suggest leaving the big vans away from rooms. All together a very upscale place.

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