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Regal Palms 5 Star City Resort

Travelers' Choice award winner
350 Fenton Street | Corner Ward Avenue, Rotorua 3010, New Zealand (Formerly Regal Palms Motor Lodge)
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Regal Palms 5 Star City Resort
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323 Reviews from our TripAdvisor Community

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Traveler rating
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    20
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108
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (323)
  • Mar-May only
    (79)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (110)
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Auckland Region, New Zealand
Level Contributor
95 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place is lovely. The rooms are modern and clean. The facilities are fantastic. Mini golf,tennis court and a decent pool for the kids. We stayed just one night in the "new block" and were so impressed we booked a family visit for new years. Only one comment that's just common sense. Be carefull going up the steps to the... More 

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Adelaide, South Australia, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed here with my partner and another friend. We stayed in a two bedroom suite and there was plenty of room for the 3 of us. The bed was very comfortable, the hot tub in the bathroom was lovely and the kitchen was big enough to cook in. We used the pool which was lively but didn't have... More 

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Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My sister and I recently traveled to New Zealand for vacation. We stayed at the Regal Palms on our 2nd night in the country while visiting Rotarua. The hotel was nice and spacious. Upon arrival we were shown to our room, but quickly had a repairman come in saying they weren't supposed to rent out the room until he finished.... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2015

Booked for three nights had looked at a lot of places as there are loads of hotels to choose from. Very clean and well appointed, lovely staff and attentive. Close to all the attractions but also quiet at night. Easy to eat in your suite or going out into city. A good base for your time in Rotorua.

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Auckland Region, New Zealand
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 16, 2015

My husband and I, and two young boys (aged 3 and 5 years) had a 3 night stay at the Regal Palms as part of a mid-winter school holidays excursion from Auckland. What fantastic accommodation! We were in a one-bedroom suite with kitchenette. The facilities were the best we have experienced in Rotorua. Everything from our welcoming hosts, to the... More 

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Warkworth New Zealand
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 30, 2015

My husband and I had a weekend away with our granddaughter and met up with my sister and brother in law. We had a one bedroom unit and a studio which had a door between. This proved to be great as we could be separate or together as we wanted. The units were spacious and very clean with plenty of... More 

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Sydney, Australia
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 24, 2015

We had room No 12 at this resort in Rotorua. Very nice with large rooms and spa baths in each bathroom. Nicely decorated but a little on the expensive side for Rotorua. Good laundry for guests with a nice little library in the laundry. Pleasant staff at reception. A fair way out of town but next to the Copthorne Hotel... More 

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Cambridge, N.Z.
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 11, 2015

We stayed here recently for a long weekend, booking online. It is a large motel and it was fully booked over this weekend. We booked a studio room which was large and comfortable. The bathroom was massive and included a spa bath. The bed was comfortable (King)and the linen was good quality. Even though the motel was full, it was... More 

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Auckland, New Zealand
2 reviews
4 of 5 stars Reviewed June 8, 2015

Lovely rooms, facilities and took note of my requests. The only slight shortfall was the actual mannerism of the reception staff - definitely could be friendlier and perhaps a smile would go a long way to feeling welcomed.

Review collected in partnership with this hotel

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Auckland, New Zealand
1 review
5 of 5 stars Reviewed June 8, 2015

Right from the start, booking, arrival, departure was a pleasure with their warm smiles, kind words and nothing is a problem attitude puts Royal Palms at anyone's stay list right at the TOP. It certainly is at mine. Look forward to staying again soon.

Review collected in partnership with this hotel

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