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Regal Palms 5 Star City Resort

Travelers' Choice award winner
350 Fenton Street | Corner Ward Avenue, Rotorua 3010, New Zealand (Formerly Regal Palms Motor Lodge)
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Regal Palms 5 Star City Resort
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Regal Palms 5 Star City Resort
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293 reviews from our community

Traveler rating
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113
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Contributor
24 reviews 24 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in room 38, two bed apartment. Room is massive with kitchen/dining, lounge area (seats 4 people comfortably), main bedroom with large ensuite, second large bedroom and huge bathroom with massive spa bath! Floors in bathroom are heated which is great for non cold climate travellers. Great high speed wifi is free! Also tennis courts, mini golf, free bike... More 

Was this review helpful? Yes 3
Longreach
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best holiday units we have stayed in. Huge units, fitted with everything you could possibly need. Beds are comfy, showers are hot and rooms are very clean and well cared for. The staff are extremely friendly and accommodating. Be sure and treat yourself to a massage and facial. One of the best I have ever had.

Was this review helpful? Yes 3
Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The room was very clean and tidy. Nice big comfortable bed and large room. Unfortunately we were unable to fill the spa as there was not enough hot water to fill the whole thing, the same with the showers. The hot water doesnt last. You get a great amount of sky channels but the tv is very small for the... More 

Was this review helpful? Yes 1
Newport, Wales
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This was our second stay here. It is a lovely resort and the rooms are a very generous size with beautiful bathrooms. There is everything you would expect in the room and the air conditioning system is excellent. If you are staying in Rotorua put this on your list.

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DC
Top Contributor
74 reviews 74 reviews
51 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel/motel for 5 nights in late-February. Our room on the first floor had queen and twin beds and kitchenette. There was also a small courtyard out back, surrounded by walls and accessible only through a door in the bathroom. We never used it but I'm sure a smoker would like it. (Rooms on the 2nd floor... More 

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hmmm, so who ever took their photos for the website etc, should get an award! So this is not luxury, not 5 star, it is a basic hotel with good basic amenities, a bit dated though, and i suspect that the hairdryer could give you RSI. For an overnight stay it was fine.

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 9, 2015 via mobile

Apartment we booked was a two bedroom unit. Spacious and well equipped. Open kitchenette was a great one to prepare meals. Carpark was secured and right infront of our unit. Pool is a bit small though and the mini golf is good only for young toddlers. However other facilities like bicycle rental and video lending was quite good. If going... More 

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Auckland
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 8, 2015

We stayed a night in a one bedroom suite over a busy holiday weekend. The room was clean and well presented. Everything worked, we had no need to correct anything which is remarkable in itself! The rooms are dated, the bathroom especially, but everything is maintained well. The large spa bath should be replaced with one half the size. It... More 

Was this review helpful? Yes 1
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 7, 2015

We stayed three nights over a holiday weekend. The studio we occupied was nicely appointed, well maintained and clean. The name is a bit much, but the hotel is actually well equipped to entertain families, especially children. The hotel managers are helpful and easy to deal with. The location is dandy if you have a car. It is a bit... More 

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2 reviews
5 of 5 stars Reviewed February 7, 2015

We found Regal Palms many years ago and have been coming back ever since. The staff and owners are friendly and very accommodating. The locale is just on the city fringe; so far enough away from the hustle and bustle of 'town'. Rooms are spacious each with its own spa bath to rest a weary travellers bones. There a heated... More 

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