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Regal Palms 5 Star City Resort

Travelers' Choice award winner
350 Fenton Street | Corner Ward Avenue, Rotorua 3010, New Zealand (Formerly Regal Palms Motor Lodge)
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Regal Palms 5 Star City Resort
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318 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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  • Any
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  • All months
    (318)
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    (79)
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    (46)
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    (83)
  • Dec-Feb only
    (110)
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Warkworth New Zealand
Contributor
14 reviews 14 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My husband and I had a weekend away with our granddaughter and met up with my sister and brother in law. We had a one bedroom unit and a studio which had a door between. This proved to be great as we could be separate or together as we wanted. The units were spacious and very clean with plenty of... More 

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Sydney, Australia
Top Contributor
79 reviews 79 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We had room No 12 at this resort in Rotorua. Very nice with large rooms and spa baths in each bathroom. Nicely decorated but a little on the expensive side for Rotorua. Good laundry for guests with a nice little library in the laundry. Pleasant staff at reception. A fair way out of town but next to the Copthorne Hotel... More 

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Cambridge, N.Z.
Contributor
16 reviews 16 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here recently for a long weekend, booking online. It is a large motel and it was fully booked over this weekend. We booked a studio room which was large and comfortable. The bathroom was massive and included a spa bath. The bed was comfortable (King)and the linen was good quality. Even though the motel was full, it was... More 

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Auckland, New Zealand
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Lovely rooms, facilities and took note of my requests. The only slight shortfall was the actual mannerism of the reception staff - definitely could be friendlier and perhaps a smile would go a long way to feeling welcomed.

Review collected in partnership with this hotel

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Auckland, New Zealand
1 review
5 of 5 stars Reviewed 4 weeks ago

Right from the start, booking, arrival, departure was a pleasure with their warm smiles, kind words and nothing is a problem attitude puts Royal Palms at anyone's stay list right at the TOP. It certainly is at mine. Look forward to staying again soon.

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Hawkes Bay
1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed in a two bedroom suite. There was plenty of room with two small children, (I'd recommend that alone for anyone with kids) the bathroom was huge! The kitchen had everything we needed, although the oven didn't work- it wasn't an issue and I'm sure would have been resolved if we'd needed it. The couch was comfortable, (some motels/hotels... More 

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Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Impressed as soon as we drove in. Very friendly and helpful receptionist gave us a basket with Milk and lots of cookies. This was a last minute booking so we had a studio (double bed and single bed). Room was modern, clean and a massive bathroom with a spa bath. Heat pump and heater in our room so this was... More 

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Surat, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed May 28, 2015

Regal palms is a nice mortal with 5min drive to main street. The service is great and the people where quite helpful on our arrival we were greeted with a packet of milk and cookie, the rooms were large and neat with all the facilities in it.

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Tallahassee, Florida
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 22, 2015

Although it was not a traditional "5 star resort"( it was more of a hotel than a resort) it was 5 stars in our book. We arrived late and the front desk was more than accommodating. She recommended a great Japanese restaurant nearby and gave us cookies and milk upon check in. We arrived in our room and were blown... More 

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Kent, United Kingdom
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 12, 2015

We booked this five star motel as we wanted to be able to do some laundry during our tour of New Zealand and it did the job. Not normally somewhere we would normally stay but the rooms were a reasonable size, a small kitchenette, with a large bathroom, the only downside for us was that we couldn't open the windows.... More 

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