We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 93 Rotorua hotels

Regal Palms 5 Star City Resort

5.0 of 5 Resort   |   350 Fenton St, Rotorua 3010, New Zealand (Formerly Regal Palms Motor Lodge)
Hotel amenities
Save Saved
You added Regal Palms 5 Star City Resort to your Saves list
Regal Palms 5 Star City Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
95%
Ranked #14 of 93 Hotels in Rotorua
A recent review
5 of 5 stars reviewed 3 days ago
Cheryl L Auckland Region, New Zealand
Write a Review

248 reviews from our community

Traveler rating
    160
    73
    15
    0
    0
See reviews for
94
82
3
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This has been our fourth time staying.Beautiful rooms beds are really comfortable.I loved the spa in the bathroom nice and deep.Staff always friendly Also relaxing while my 14year daughter swimming in heated pool.

Was this review helpful? Yes 1
Auckland Region, New Zealand
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed here as a family in September 2014. Wow!!! ! Very clean, great rooms and a private spa room. Tennis courts, heated pool and mini golf. I cannot think of anywhere else to get this in NZ. The excellent friendly service was the icing on the cake. A most enjoyable experience. We will be back!

Was this review helpful? Yes
Auckland, Auckland, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

We loved our stay at Regal palms, it is beautiful, the room was amazing with an awesome spa bath that could fit 4 easily, the beds were comfortable, the room was immaculate, and the staff and managers were so friendly and helpful, it made our stay in Rotorua the best ever, thanks team at Regal Palms :)

Was this review helpful? Yes
Traveller
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is our third time staying here and it's always as good as the first. Lovely rooms, comfortable beds, excellent facilities and friendly, helpful staff.Quality all round. Thank you for a great place to stay in rotorua. Highly recommended to stay here. It's not the cheapest in the area but worth the little extra for the satisfying experience.

Was this review helpful? Yes 1
Auckland, Auckland, New Zealand
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you can... stay here when visiting Rotorua. We have stayed there with visitors and visiting family many times since it opened and it is superb - not cheap but fantastic value for money and the standard has never dropped. Rain, hail or shine you're guaranteed a very enjoyable stay.

Was this review helpful? Yes 1
Napier, New Zealand
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 3, 2014

Found the room to be spacious and clean. Bed was comfortable but pillows not so great. The in room spa only has one speed and is not as relaxing as spas should be. Enjoyed being able to share a drink with friends in the comfortable warm lounge.

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed July 31, 2014

My partner and I enjoyed our stay here. The bed was comfy, staff were helpful, the room was very spacious and has the basic amenities + a Jacuzzi which we loved! We will definitely stay here again if we will be back in rotorua!

Was this review helpful? Yes
Auckland
Contributor
19 reviews 19 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 16, 2014 via mobile

This was our family's 6th or 7th time here and as usual it was wonderful. The rooms are immaculate and well supplied with delicious smelling toiletries (it's the small things that matter to mums!) and plenty of beds. Our in room spa was a real treat, but not matched by the large warm pool in the forecourt which was fabulous... More

Was this review helpful? Yes
Tauranga, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 14, 2014

Lovely clean spacious rooms. Clean fresh large bathroom with lovely thick towels. Comfy pillows. Lots of nice extra touches, such as chocolate on checkout, biscuits on arrival. Warm room on arrival on a cold wet day.

Was this review helpful? Yes
Wellington, New Zealand
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 4, 2014

This is a good, standard family hotel. Very close to Whakarewarewa Thermal Village, right on Fenton St. Our room was clean, with little extras like cookies, tea, and a coffee press, and a very welcome spa bath. We found the staff particularly helpful, spending ages talking to us about attractions, routes, and restaurants to help us find what suited us... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Regal Palms 5 Star City Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Regal Palms 5 Star City Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Regal Palms 5 Star City Resort

Address: 350 Fenton St, Rotorua 3010, New Zealand (Formerly Regal Palms Motor Lodge)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Regal Palms 5 Star City Resort 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Priceline, Tingo and Travelocity so you can book your Regal Palms 5 Star City Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Regal Palms 5 Star City Hotel Rotorua

59 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (49)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Bathroom (2)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (1)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Rotorua with
any amenities