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Cosy Cottage Thermal Kiwi Holiday Park

67 Whittaker Road | Lake Rotorua, Rotorua 3040, New Zealand
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1 room 1 guest
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Cosy Cottage Thermal Kiwi Holiday Park
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132 Reviews from our TripAdvisor Community

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Traveler rating
    52
    47
    18
    7
    8
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50
48
2
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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  • English first
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    (132)
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    (40)
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    (22)
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    (26)
  • Dec-Feb only
    (44)
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Waipukurau
1 review
1 of 5 stars Reviewed yesterday NEW

Average facilities but clean and tidy, that is where it ends. We endured all night parties, loud music, screaming, swearing, people talking loudly outside, and it is one of the worst stays I have ever had anywhere ... period. The proprietors made no attempt to stop the raucous. Will not be returning and I do not recommend it.

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Whakatane, New Zealand
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 14, 2015

Stayed for three nights in a motorhome. Reception staff were pleasant and most helpful. In fact all staff spoken to were friendly and helpful. Took part in cooking a meal in the steam oven. A great experience. Good hot pools and amenities. Intend to stay there again.

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Wellington, New Zealand
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 4, 2015

Staying in Cosy Cottage every time we go to Rotorua. Once tried to change it for another holiday park and promised to ourselves not to do that again: only Cosy!! Convenient location, GREAT hot mineral pools, warm rooms. Great value for money this time taking into account their winter specials.

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Clare N, Manager at Cosy Cottage Thermal Kiwi Holiday Park, responded to this review

Thank you very much for choosing to stay at Cosy Cottage Thermal Kiwi Holiday Park, and for taking time in providing us your feedback. Your kind comments describing how we are in a Convenient location, GREAT hot mineral pools, warm rooms. Great value for money and providing information about our winter specials. were fantastic to read! We appreciate your support,... More 

Paeroa, New Zealand
1 review
4 of 5 stars Reviewed July 2, 2015

I've been here for holidays for 20 years. The new management are cleaning up and it looks better than ever. Good amenities. Great hot pools. Helpful reception. It is going well. This is a holiday park and caters for camping, bakpackers, families and groups. Great place to stay for a very reasonable cost. Especially good for a winter break with... More 

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Clare N, Manager at Cosy Cottage Thermal Kiwi Holiday Park, responded to this review

Hello and thank you very much from the team at Cosy Cottage for your amazing review. We loved reading your review and are happy you enjoyed your stay. Also knowing you have been coming here 20 years we value your feedback. We the team hope to see you again soon. You will notice more changes on your return. Kind regards... More 

Australia
Level Contributor
253 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 292 helpful votes
4 of 5 stars Reviewed June 25, 2015

We stayed one night here. New owners were welcoming. This is an old park but it was clean and OK for a short stay. We had a powered site which was large, and close to amenities. The TV room is upstairs and could do with a revamp but it was warm and had a TV for guests to use. We... More 

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Clare N, Manager at Cosy Cottage Thermal Kiwi Holiday Park, responded to this review

Hello from the team at Cosy Cottage, we value your feedback and we hope to see you again. We are in the process of doing up-grades to the property. We are under way on painting the communal areas and upgrading property facilities. Thank you again for your comments and we do hope you enjoy the rest of your holidays. Regards... More 

Sheffield, United Kingdom
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 9, 2015

We stayed here end of April during our 5 day campervan trip around Rotorua. Lovely site, only site with hot water beach, pool which is open only in summer, wonderful mineral pools, was lovely to soak in it after a day of activities. Owners were alright, not overly welcming but pleasant enough. Pukekos everywhere! clean toilets, very close to city... More 

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Clare N, General Manager at Cosy Cottage Thermal Kiwi Holiday Park, responded to this review

Hello, Thank you for using Trip advisor to review Cosy cottage Thermal Holiday Park. The Holiday Park was sold in May, on the 15th. Just shortly after your visit here. We are sorry to hear your arrival was not so welcoming. We suspect it may have been because of the sale etc. We have changed the office hours and the... More 

Tauranga, New Zealand
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 16, 2015

As soon as you visit the loos, or on-site kitchen you're greeted with notices saying that after 25 years the owners want to sell. It's obvious they have really moved on already as the place is pleasant, but very rough round the edges with a standard of accommodations not really appropriate to the, in our case $48 per night powered... More 

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Clare N, Manager at Cosy Cottage Thermal Kiwi Holiday Park, responded to this review

Hello, Cosy Cottage is now under new Management and has a New Owner. Up-grades are happening now and office hours have changed to 8am till 8pm winter and 7am till 9.30 pm summer. All notices have been taken down and new beginnings have just begun. We are sorry to hear about your previous experience and will do our best to... More 

Hong Kong, China
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 16, 2015

It is my first time experience with a motorhome. I was in the parking space 38. The parking space was very big for easy parking. It was equipped with power for the motorhome. The dump station was very nearby, again easy for off loading the waste water and refills of fresh water. The kitchen & shower was very well looked... More 

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UK
Level Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed April 12, 2015

Friendly and welcoming staff checked us in and offered us lots of discount vouchers for the local attractions, we used their discount voucher for the polynesian spa! We stayed just one night with our camper. The park is located right on the lake and has some bubbling mud pools itself and just a minutes walk to others by the lake.... More 

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Bruges, Belgium
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 9, 2015

We stayed as a family of 4 and had a lovely time! The hot pools were great and we used the shared facilities for showering. Everything was clean and tidy. The staff were so helpful and know alot about the area! So much to do and so little time.

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