We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 94 Rotorua hotels

Silver Fern Rotorua - Accommodation and Spa

5.0 of 5 Hotel   |   326 Fenton Street, Rotorua 3010, New Zealand
Hotel amenities
Save Saved
You added Silver Fern Rotorua - Accommodation and Spa to your Saves list
Silver Fern Rotorua - Accommodation and Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
95%
Ranked #8 of 94 hotels in Rotorua
A recent review
3 of 5 stars reviewed 6 days ago
Wairiki2014 Canberra, Australia
  • Overview
  • Reviews (506)
  • Photos (102)
  • Amenities
  • Q&A
  • Room tips (109)
  • Location
  • More
Write a Review

506 people have reviewed this hotel

Traveler rating
    350
    130
    20
    5
    1
See reviews for
117
268
18
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Canberra, Australia
1 review
3 of 5 stars Reviewed 6 days ago NEW

We had stayed here previously so decided to book in for a one night stay. We had previously found it comfortable, but hadn't had to use the sofa bed before. It was extremely uncomfortable - we could feel every spring. I resorted to sleeping on the duvet which made it much better, so an investment in some mattress toppers would... More

Was this review helpful? Yes
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this review

We are pleased you enjoyed your first stay with us, and were saddened to hear your second stay left you feeling disappointed in the sofa bed. These sofa beds are inner-sprung to ensure their comfort over traditional style sofa beds. We will look into how to make these more comfortable for our guests in the future. Bookings made directly through... More

St. Petersburg, Florida
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Silver Fern only 1 night while we were in Rotorua, but wish we had stayed longer! The room was beautiful, and well-located (easy walking distance to most things) and the people were incredibly friendly and helpful. If we're ever back that way, we will definitely stay again!

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

At first I was apprehensive as my room was Suite 5, one of the closest to the road on the ground floor but there was next to no road noise at all which was very impressive! Rooms are spacious and the bathroom is massive. Alan and his wife at Reception are lovely and offered great info on where to eat... More

Was this review helpful? Yes
Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

2nd visit. Stayed 1 night good price for that special luxury feel nothing forgotten to make your stay special Handy to Rotorua and a beautiful breakfast available. 11 am checkout an extra bonus Robert & Shirley Turner

Was this review helpful? Yes
Calgary, Canada
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Another great recommendation from TripAdvisor! Located on one of the main thoroughfares into town. Not necessarily walking distance to the town centre, but centrally located to the main attractions and spas. The room was clean and well appointed. There was a hot tub in the room, didn't use but a nice touch. Nice photography! Would stay here again! + Fast... More

Was this review helpful? Yes
Auckland Region, New Zealand
Top Contributor
98 reviews 98 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights, and had a unit with spa. Everything is spotlessly clean and is quiet and comfortable. Nice comfy bed, good size TV and good shower with plenty of towels. The spa is great, you fill it yourself and it's lovely to soak in after a day walking round. Good big spa towels are supplied too. Nice... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Three of us stayed for one night in the two bedroom suite during a jam packed weekend away and the Silver Fern was lovely - very clean, quiet well equipped rooms. We didn't try the Spa sadly but will next time! Very conveniently placed near to town and walking distance to supermarkets. We used the cooking facilities and enjoyed dinner... More

Was this review helpful? Yes
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I'm not sure how it could have been better to be honest! We stayed in a spa room which was definitely worth it at the end of busy touring days so take my advice and upgrade if you can. The rooms are large, well appointed and very cosy in winter with heaters and electric blankets on the bed. The kitchenette... More

Was this review helpful? Yes 1
Auckland
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our second time in a year staying at Silver Fern Rotorua. I had previously written a glowing review ("Best motel accommodation in New Zealand?") and I can report that nothing has changed - Silver Fern is still the best in Rotorua. The owners have set the bar very high - the entire experience is perfect. Excellent for couples... More

Was this review helpful? Yes
Napier, New Zealand
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed 3 nights and, honestly, its first class. Shirley and Alan are amazing hosts and bent over backwards to make our stay enjoyable. The room itself was spotless and the bed was so comfortable, with amazing pillows. Having a private spa pool in our room was definitely a bonus. I was lucky enough to have some spa treatments on... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Silver Fern Rotorua - Accommodation and Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Silver Fern Rotorua - Accommodation and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Silver Fern Rotorua - Accommodation and Spa

Address: 326 Fenton Street, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Silver Fern Rotorua - Accommodation and Spa 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Venere, Hotels.com, Orbitz, Travelocity, Tingo, Cheap Tickets, Priceline, BookingOdigeoWL and Agoda so you can book your Silver Fern Rotorua - Accommodation and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Silver Fern Rotorua Hotel Rotorua
Silver Fern Hotel

102 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
0:48
All traveler photos (73)
Viewed
0:48
Videos (1)
Viewed
Room/suite (27)
Viewed
Bathroom (12)
Viewed
Dining (2)
Viewed
Hotel & grounds (11)
Viewed
View from room (1)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (1)
Viewed
Room/suite (8)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Other (7)

Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Spa Suites Wheelchair access
Hotel Style
#2 Business Hotel in Rotorua #4 Spa Hotel in Rotorua #4 Romantic Hotel in Rotorua #8 Luxury Hotel in Rotorua #10 Family Hotel in Rotorua
Hotel Class
Official Description (provided by the hotel)
Five star motel accommodation in Rotorua, New Zealand. The Silver Fern offers free wi-fi, free parking, free DVD hire,free bicycle hire and an on site Day Spa. Spa bath or spa pool in every room, and high quality fittings and furnishings make Silver Fern the best choice for accommodation in Rotorua. ... more   less 
Number of rooms
25

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer