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Silver Fern Rotorua - Accommodation and Spa

Travelers' Choice award winner
326 Fenton Street, Rotorua 3010, New Zealand
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Silver Fern Rotorua - Accommodation and Spa
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743 Reviews from our TripAdvisor Community

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Hillsdale, New Jersey
Level Contributor
209 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If you need to be in Rotorua, I would recommend this place. Clean and large. My only negative is that there is no a/c and in the summer months it does get warm in the rooms even with the breeze. And, you need the a/c so as not to smell the sulfur. The smell can really get awful and it... More 

Helpful?
Thank BarbaraSS
Orange, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Nice and clean 2 bedroom self contained apartment. Amenities and beds are very good and more than satisfactory, nice firm bed in the main room. I did find not having air conditioning a bit of a thing especially as it was very warm and there were noisy guests outside but they did quite down by 23:00 so felt with that.... More 

Helpful?
Thank andreasm63
Marlow, United Kingdom
Level Contributor
174 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This Hotel was a find! The rooms were lovely and bright, it worked well for a large family with a separate King Bed Room, Large Double Bed in Lounge/Dining Area and Sofa for little ones. Enormous Hot Tub in Bathroom which was delightful after a day of walking around. Very clean and spacious and well equipped will definitely stay here... More 

Helpful?
Thank CrystalRose54
Auckland
Level Contributor
81 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a fantastic place to stay. The owners are so friendly and helpful. We had a private spa pool in our apartment which was modern, clean, spacious and had all the amenities you could possible want. Lots of extra touches that put this accommodation above others we have tried. The pillow menu is just one example.

Helpful?
1 Thank shazzzalongley
Sydney, Australia
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Rooms were well looked after and clean, staff were friendly and helpful, recommending activities as well as providing discounts, good location, descent wi fi, overall a great stay! Great value for money! The spa bath was great and a perfect size! There is plenty of parking at the motel as well if you have a car

Helpful?
1 Thank shamma606
Sheffield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here 2 nights. Excellent accommodation. Very friendly and helpful hosts. We had a lounge/kitchenette, separate bedroom and bathroom with enormous hot tub. We borrowed 2 very basic bikes from them and did a short loop through the thermal areas to the Government buildings. Make sure to visit the stunning nearby Redwood Grove when you come.

Helpful?
1 Thank pauline W
Belper
Level Contributor
116 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The first thing that hits you when you approach Rotorua is the smell of sulphur, which of cause everyone knows about. The motel was very nice, clean and friendly people who ran it. We had a spa tub in the back of our apartment which also had a big shower. We had a bedroom and separate lounge with kitchen which... More 

Helpful?
1 Thank darrenvh
Perth, Australia
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Travellers are spoilt for choice when it comes to staying in Rotorua. The main strip is crowded with alternative accommodation options. Silver Fern is probably priced slightly above average, but they can justify doing so. The rooms are very clean and tidy, well appointed, and provide all the amenities that you would expect. Our room had new carpets which enhanced... More 

Helpful?
1 Thank Malcolm C
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this review

Hi Malcolm, Thanks for taking the time to review your stay with us at the Silver Fern.We are pleased that you enjoyed the new carpet in the Two Bedroom suites it really has made a difference to the comfort of the suites. It is also good to hear that you thought the tariff was in line with what the suite... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We found Silver Fern through trip advisor as while travelling in New Zealand you must book ahead Wonderful rooms. I love sunshine so the room they booked us in was darker on bottom level and when I said would be nice to have more light he showed us to the upper level which was perfect Obviously Customer Service is important... More 

Helpful?
1 Thank Vicky V
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this review

Hello Vicki, Allan & I are pleased that you enjoyed the Silver Fern for your stay in Rotorua. We always try where possible to place our guests in a suite that is to their liking, and we were pleased to be able to place you in a room where you were more comfortable. Thank you for taking the time to... More 

exuma
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is exactly what a well run B&B/Guest Hose/Motel should be like and we have spent over 30 years running ones in different countries and must have stayed in dozens in our life times. Attention to details and quality offerings cannot be bettered and the price is much less than staying in soulless hotels. Keep up the good work !!... More 

Helpful?
Thank bahamasbliss
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this review

Dear Betty & Peter, Thank you for the very kind words regarding your stay at the Silver Fern. It is a real compliment when well travelled people like yourselves find the Silver Fern a lovely place to stay when they are away from home. Kindest regards Shirley More 

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