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Heritage Rotorua


TripAdvisor Popularity Index
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#22 of 93 hotels in Rotorua
TripAdvisor Traveler Rating
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3.5 of 5 stars 29 Reviews
Recommend75% |
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“Modern, clean, comfortable, great views over Maori village” Jun 2, 2009 - AMSTravels
“Great Service and good price!” May 5, 2009 - melbournegal9
Call now to book: 1-800-45-HOTEL from hotels.com

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What's Near Heritage Rotorua

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Top-Rated Nearby Restaurants
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Papillons Restaurant 1.0 mi 1.6 km 4 of 5 stars
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Top-Rated Nearby Things to Do
Distance in: mi km
Thing to Do Distance Rating
Whakarewarewa Thermal Reserve 0.2 mi 0.4 km 4 of 5 stars
NZ Riverjet Thermal Safari 1.5 mi 2.4 km 4.5 of 5 stars
Rotorua Museum 1.7 mi 2.7 km 4 of 5 stars
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Heritage Rotorua
Corner Froude And Tryon Streets, P.O. Box 6220 (formerly Park Heritage)
Rotorua 3201
New Zealand
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Traveler Advice on Heritage Rotorua

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Web Comments from Travelers (1)
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“Heritage Rotorua” Expedia.com
Heritage Rotorua
Hotel class 3 of 5
Corner Froude And Tryon Streets, P.O. Box 6220 | (formerly Park Heritage), Rotorua 3201, New Zealand
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Traveler Reviews

75% Recommend
3.5 of 5 stars 29 reviews
Excellent
5
Very good
12
Average
7
Poor
4
Terrible
0
By trip type
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Couples (9)
Family (3)
Friends getaway (1)
Solo travel (1)
[ Date ] [ Rating ]
“Modern, clean, comfortable, great views over Maori village”
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4 of 5 stars
AMSTravels 39 contributions
Brighton
Jun 2, 2009 | Trip type: Couples

Nearly all good: excellent room, friendly staff, clean, modern, lots of TV channels. The only problem was when we were leaving to go to the sister hotel in Auckland, we asked for directions. Unfortunately it seemed that nobody had any idea of where to go: I'd have thought a map showing the sister hotel would be the least they could... more

Management response from
GManagerRotorua, General Manager

Dear AMSTravels, Thank you for choosing to stay at Heritage Rotorua in March 2009 and for taking the time to comment on Trip Advisor. I was pleased to read that you nearly had a great experience when you stayed with us and that you enjoyed the hotel facilities. Please accept my apologies for the team not providing directions to our...

“Great Service and good price!”
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4 of 5 stars
melbournegal9 6 contributions
melbourne
May 5, 2009 | Trip type: Couples

Great Hotel.. The front is quite outdated but inside it is great! Firstly we were given a room in the old section.. although it had been re decorated and was great.. being fussy I called downstairs and requested a room which looked over the pool, after the bellboy came and showed us to our new room, which was apparently in... more

Management response from
GManagerRotorua, General Manager

Dear melbournegal9, Thank you for choosing to stay at Heritage Rotorua in January 2009 and for taking the time to comment on Trip Advisor. I was pleased to read that you had a great experience when you stayed with us and that you enjoyed the hotel facilities including the complimentary shuttle to and from the City Centre. As you have...

“Great Hotel”
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4 of 5 stars
TravellingmanAuzzie 2 contributions
Sydney
Apr 21, 2009 | Trip type: Couples

Nice hotel out of town but very comfortable. Nice open bar and the restaurant is pretty good. Thumbs up more

Management response from
GManagerRotorua, General Manager

Dear TravellingmanAuzzie, Thank you for choosing to stay at Heritage Rotorua during April 2009 and for taking the time to comment on Trip Advisor. It is always a pleasure to read positive feedback when our guests have enjoyed their stay and have found the hotel facilities meet their requirements. Pleased to see you enjoyed the bar and restaurant during your...

“Culture and Spa”
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5 of 5 stars
utkarshmorarka 11 contributions
Mumbai
Apr 17, 2009 | Trip type: Couples

The Heritage Rotorua is located out of the town in a quiet area close to the famous Wakarewarewa village which has hot springs, and local stores with arts and crafts made by the local Maori tribes. The hotel has its own Auditorium with an excellent show each evening and there are other activities that they will arrange for you, like... more

Management response from
GManagerRotorua, General Manager

Dear utkarshmorarka, Thank you for choosing to stay at Heritage Rotorua during January 2009 and for taking the time to comment on Trip Advisor. It is always a pleasure to read positive feedback when our guests have enjoyed their stay and have found the hotel facilities meet their requirements. I was pleased to read that you enjoyed the Cultural performance...

“a little disapointing”
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3 of 5 stars
SydneyShelby 3 contributions
sydney
Apr 16, 2009 | Trip type: Friends getaway

I was looking forward to staying at the heritage and was disappointed. On a positive note, the reception staff were helpful and friendly, the show at the hotel is fantastic! Definitely go and see the show and experience the hangi meal. The pool and spa were good and breakfast was fine. My disappointment began going down to the bar for... more

Management response from
GManagerRotorua, General Manager

Dear SydneyShelby, Thank you for choosing to stay at Heritage Rotorua during March 2009 and for taking the time to comment on Trip Advisor. I was disappointed to read your mixed comments, that the hotel did and did not meet your expectations. Firstly I would like to thank you for the positive comments with regards to the service you received...

“Great pool”
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4 of 5 stars
GloucesterJJMac 2 contributions
Gloucester
Mar 26, 2009

Stayed here in November 2008. Good hotel. Swam in the otherwise empty pool at 9 pm - beautiful and relaxing. Could have stayed for hours. The restaurant buffet was excellent. more

Management response from
GManagerRotorua, General Manager

Dear GloucesterJJMac, Thank you for choosing to stay at Heritage Rotorua in November 2008 and for taking the time to comment on Trip Advisor. It is great to read that you have stayed at Heritage Rotorua before and that you enjoyed your stay this time around as well, the pool does prove to be a relaxing place to pass any...

“Clean, friendly, great rest.”
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4 of 5 stars
ShesOutandAbout 7 contributions
Dallas
Mar 18, 2009 | Trip type: Solo travel

Easy to find, a bit away from the center of Rotorua, but a great hotel. Room service was great, the bar was friendly and easy way to meet other travelers. The front desk staff was very helpful and funny. They made great dinner suggestions since I was traveling solo. Room was very clean, they put a shower curtain up for... more

Management response from
GManagerRotorua, General Manager

Dear ShesOutandAbout, Thank you for choosing to stay at Heritage Rotorua during January 2009 and for taking the time to comment on Trip Advisor. It is always a pleasure to read positive feedback when our guests have enjoyed their stay and have found the hotel facilities meet their requirements. We do find that our location to be quite a positive,...

“Good tour hotel”
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3 of 5 stars
Tynes1der 25 contributions
Tyne and Wear
Jan 28, 2009

We visited this hotel as part of a tour group. It is well out of town, but the hotel runs a complimentary minibus - 5 minutes into town (just phone for a return journey). When stay at a hotel on a tours it is important that there are no little niggles as you just want to get in and relax.... more

Management response from
GManagerRotorua, General Manager

Dear Tynes1der, Thank you for choosing to stay at Heritage Rotorua in November 2008 this year and for taking the time to comment on Trip Advisor. It is always a pleasure to receive positive feedback when our guests have enjoyed their stay and have found the hotel facilities to meet their requirements. We do find that our location to be...

“Decent room size, though not well lit. Dingy bathroom tub”
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3 of 5 stars
Tardykat 17 contributions
New York City
Dec 1, 2008
1/1 found this review helpful

We stayed here as part of our tour group. Our room was 231 with 2 queen beds. The window had partial views of the pool, thermals but mainly of the building that's the front lobby. The room was decent sized, just not very well lit. The bathroom had limited counter space and a dingy-looking tub. Breakfast was ok, the scrambled... more

Management response from
GManagerRotorua, General Manager

Dear Tardykat, Thank you for choosing to stay at Heritage Rotorua in November 2008 this year and for taking the time to comment on Trip Advisor. I was disappointed to read your comments that the hotel did not really meet your expectations. I have looked into your comments about bad lighting in the bedroom and reviewed other guest feedback, this...

“Fantastic!!”
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5 of 5 stars
Rock4 5 contributions
wigan
Nov 1, 2008 | Trip type: Family

This is one superb hotel. It is set a little way out of the centre of Rotorua which is not really a bad point. The reception and bar/restaurant area are spacious, modern and well set out. Staff are excellent and the genreal atmosphere when first arriving is spot on. The room we stayed in was modern, clean and even included... more

Management response from
GManagerRotorua, General Manager

Dear Rock4, Thank you for choosing to stay at Heritage Rotorua in April 2008 and for taking the time to comment on Trip Advisor. It is always a pleasure to receive positive feedback when our guests have enjoyed their stay and have found the hotel facilities to meet their requirements. We do find that our location to be quite a...

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Heritage Rotorua Address

Corner Froude And Tryon Streets, P.O. Box 6220 | (formerly Park Heritage), Rotorua 3201, New Zealand
Rotorua Hotels Heritage Rotorua
3.5/5.0
29