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Rydges Rotorua

4.5 of 5 272 Fenton Street, Rotorua 3201, New Zealand
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Rydges Rotorua
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Rydges Rotorua
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657 reviews from our community

Traveler rating
    153
    247
    135
    68
    54
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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English first
  • All months
    (657)
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    (149)
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    (193)
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    (159)
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    (156)
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

The accommodation itself was not bad, what disappointed me was that when I booked on the Rydges website, I was quoted $159 for the night. When I went to check out, the staff member advised me it was $171. I questioned the price and was to it was GST on top, which is a bit odd considering NZ GST is... More 

Was this review helpful? Yes 1
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Travisyoungfx, for taking the time to share your experience. I would appreciate if you could contact me directly so I can investigate this further. In talking to the team they can't recall this incident and I find a booking under Travis Young. I agree with your comments that a simple calculation would confirm that the difference in price... More 

1 review
5 of 5 stars Reviewed 1 week ago

We love Rotorua and when we visit we always stay at Rydges. The tranquillity of the surroundings compliment the proximity to everything. The service is friendly (without that, nothing else matters) The accommodation excellent and general ambience nice. I liked the mobile phone express check-in at arrival but was surprised departure was not so slick.

Review collected in partnership with this hotel

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Brian M for taking the time to share your experience. The team and I appreciated your comments around our online check in feature and we will follow up further on your comments around your departure. We look forward to welcoming you and your family back to the hotel in the near future, Kind Regards, James Billing More 

Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Was a good stay - large rooms, pleasant service, free guest laundry, and made use of the gym facilities. Small walk to CBD, but good for working off an over-indulgence on wedges at the irish pub. All things considered, would certainly recommend and stay on another occassion.

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you knordstrand for taking the time to share your experience. We look forward to welcoming you back to the hotel on your next trip through Rotorua. Kind Regards, James Billing More 

Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was very impressed with the email I was sent a day before check-in asking our preferences about a room. I checked "spaciousness" and the room was fantastic; two queen size beds, corner spa bath, separate sink for filling the jug and doing dishes, a balcony with a small table and chairs overlooking the race course. They have a lovely... More 

Was this review helpful? Yes 1
James B, General Manager at Rydges Rotorua, responded to this review

Thank you raes1000, for taking the time to share your experience. It is great that you were able to use our online check in function and enjoy our facilities whilst you were here. We look forward to wecloming you and your family back to the hotel in the near future. Kind Regards, James Billing More 

Tauranga, New Zealand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

we enjoyed our stay at Rydges, great breakfast.. overall it was a very pleasant experience. the beds were very comfortable and we had a good night sleep. we definitely come back and stay in this hotel again. Thank you

Review collected in partnership with this hotel

Was this review helpful? Yes 1
James B, General Manager at Rydges Rotorua, responded to this review

Thank you hodanzr for taking the time to share your experience. The team and I were happy to read you enjoyed our Rise Breakfast and Dream beds. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing More 

Washington State
Contributor
17 reviews 17 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms are large but furnished with small room furniture, meaning the room we were in was a bit vacuous. Could use another chair or sofa for comfortable seating. There was no side table next to the one chair in the room. Staff were ok, but there is room for improvement. Carpet is old and should be replaced. Be prepared... More 

Was this review helpful? Yes 1
James B, General Manager at Rydges Rotorua, responded to this review

Thank you SeasondTravlr, for taking the time to share your experience. The team appreciated your feedback and I have followed up with your feedback in relation to the furniture. We hope you enjoy the rest of your trip around New Zealand and have a safe trip back home. Kind Regards, James Billing More 

Auckland, Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel located just 3 minutes from city center, close to the city however quiet at night time. I've stayed other Rotorua hotel however size of the room is just awesome. Rydges hotel has all facility such as swimming pool, Gym. Every staff is so friendly. I highly recommended the people who have a plan to come to New Zealand... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
James B, General Manager at Rydges Rotorua, responded to this review

Thank you 재창 장, for your kind comments and review. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing. More 

Paeroa
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The suite was very spacious & it was nice having a balcony to sit out on. Having the restaurant & bar on site was great and the staff were very friendly & efficient. We definitely recommend staying at the Rydges in Rotorua.

Was this review helpful? Yes 2
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Enjays1 for taking the time to share your experience following your recent stay with us. The team and I were thrilled to read your comments and we look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing More 

Valdosta, Georgia, United States
Top Contributor
268 reviews 268 reviews
67 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This a wonderful hotel! We had a fantastically large room including a hot tub patio and a porch overlooking the racetrack. The bathroom was also good sized. The room included two queen sized beds which were quite comfortable. The location was nice located only a 15 minute walk from city centre. Wr found the staff to be friendly and helpful... More 

Was this review helpful? Yes 1
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Ken S for your kind comments. The team and I were thrilled to learn you enjoyed the view of the race course, your spa bath, Rise Breakfast and Free WIFI. We hope you enjoy the rest of your trip around New Zealand and safe trip back home to the States. Kind Regards, James Billing More 

Melbourne, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Really enjoyed our stay there, and the staff were incredibly helpful and friendly. Right from the start, things were well organised, such as check in and being told in which room we were staying (advised by text message which was awesome), so really enjoyed it all.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
James B, General Manager at Rydges Rotorua, responded to this review

Thank you PMB0901 for taking the time to share your experience. The team and I appreciated your kind comments we hope on your next family visit from Melbourne that you can stay for longer. Kind Regards, James Billing More 

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Additional Information about Rydges Rotorua

Address: 272 Fenton Street, Rotorua 3201, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Rydges Rotorua 4.5*
Number of rooms: 135
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Also Known As:
Rydges Rotorua Hotel Rotorua
Rydges Hotel Rotorua
Rotorua Rydges Hotel
Hotel Style:
#29 Family Hotel in Rotorua
#35 Luxury Hotel in Rotorua

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