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All 94 Rotorua hotels

Rydges Rotorua

4.5 of 5 Hotel   |   272 Fenton Street, Rotorua 3201, New Zealand
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Rydges Rotorua
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59%
Ranked #59 of 94 hotels in Rotorua
A recent review
4 of 5 stars reviewed 2 days ago
AJShep10 Auckland, New Zealand
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560 people have reviewed this hotel

Traveler rating
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    208
    125
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
Auckland, New Zealand
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stay here fortnightly and the staff are always friendly and very helpful. The rooms are very spacious and the spa bath is a perfect place to unwind after a hard day on the road. The breakfast is great and has plenty of variety.The only negative is the food on the dinner menu, it is very costly and not really... More

Review collected in partnership with this hotel

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you AJShep10, for taking the time to share your experience. We appreciate your loyalty and look forward to welcoming you back in the next two weeks. We are about to change our menu and would welcome any further feedback, either in person on your next stay or to me email address james_billing@rydges.com. The team and I look forward to... More

Auckland Central, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The hotel was Clean and comfortable and good value for the money we paid. The staff were friendly and helpful. The only negative experience is food at dinner was very poor not worth the prices they were charging. Other than that great service and spacious rooms and good price.

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Watsons17324 for taking the time to share your experience. The team and I were happy to learn that your room and accomodaton were at our standard, however I would welcome further feedback on your dinning experience. Please contact me directly at any stage, my email address is james_billing@rydges.com. We look forward to welcoming you back to the hotel... More

Auckland Region, New Zealand
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at Rydges as a couple a few times now and each time the service, level of cleanliness and experience has been consistantly acceptable. We stayed in a spa bath room with two queen beds this time and there is so much room! I enjoyed lying in the bath and looking out to the sky and gum trees,... More

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Debs M, for taking the time to share your experience. I have followed up with the team in relation to your unwelcome distraction from above. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing, General Manager More

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I stayed here during a spontaneous trip to NZ. The rooms were really big, the bed HUGE and we even got our own spa bath overlooking the racecourse. It was a really enjoyable stay, close to the CBD and great value.

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Antonia B, for taking the time to share your experience. The best plan is no plan at all. The team were happy to learn that you had a great surprise stay, we are looking forward to perhaps welcoming you back to the hotel in the near future. Kind Regards, James Billing, General Manager More

Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed on a wotif deal and have stayed there before. The rooms are large and having a kitchen sink is handy for families. The indoor pool and in room spa is excellent. The reception and bar and restaurant staff were helpful and polite.

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Mindy1971, for your kind comments. The team in the restaurant and bar were wrapped with your comments. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing, General Manager. More

1 review
4 of 5 stars Reviewed 1 week ago

The room was spacious and warm, the balcony was clean and tidy, indoor pool was safe kids loved it!,Breakfast variety excellent I can go on, only feedback though is to make sure the customer service is consistent, a friend of mine recommended Rydges cause she stayed the weekend before me. She was shared with me the good things I noted... More

Review collected in partnership with this hotel

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Rosalina T for taking time to share your experience. The team were thrilled you had a good stay and we have used your feedback to work on ensuring consistency in our check in process. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing, General Manager More

Auckland, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

Stayed with my kids in a deluxe twin spa room.Balcony overlooking the racecourse.although the decor is looking a little tired the room was great for us,the beds were soooooooo comfy.i can usually never sleep away from home but here I did.Indoor pool a bonus and had a lovely meal in the restaurant.Breakfast was also good and plentiful.Nice staff.will stay there... More

Review collected in partnership with this hotel

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Caroline D, for sharing your recent experience. The team were proud to learn you and your family enjoyed our dream beds and rise breakfast .We look forward to welcoming you and your family back to the hotel in the near future. We have looked into your room tip with a view to resolve the issue of the pool... More

Auckland, New Zealand
Top Contributor
125 reviews 125 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Wotif Deal on this hotel on recent sunday night was a great deal Rooms are Huge , could hold a ball in the room Very warm , with large King sized beds , good housekeeping standards didnt dine in house, but Hotel appeared to be very busy with children being school holidays , so obviously some good deals available Spacious... More

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you rambo1950, for your kind and balanced comments. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing, General Manager More

1 review
5 of 5 stars Reviewed 1 week ago

Loved the friendly and helpful staff at Rydges Rotorua. From the time we walked through the door the staff were helpful and always smiling. Our room was clean and tidy, with more than enough room for a couple, and the outlook over the racecourse could not be more peaceful. Our was only a short one, two nights, with dinner on... More

Review collected in partnership with this hotel

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Ross C, for taking the time to share your experience. The team in the restaurant were proud to learn that you had a good experience the first night and we have taken on board your comments around the buffett with changes already made ahead of this weekend. We look forward to welcoming you back to the hotel in... More

Palmerston North, New Zealand
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed for 2 nights during school holidays. Kids loved the pool. Room was spacious and clean. Staff very friendly and helpful. Made sure on check out that we knew where we were going for the next part of our journey. Great place to stay.

Review collected in partnership with this hotel

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Bradical666, for your kind comments. We hope you had a safe onward travel and we look forward to welcoming you and your family back to the hotel in the near future. Kind Regards, James Billing, General Manager. More

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Additional Information about Rydges Rotorua

Address: 272 Fenton Street, Rotorua 3201, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Rydges Rotorua 4.5*
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Also Known As:
Rydges Rotorua Hotel Rotorua
Rydges Hotel Rotorua
Rotorua Rydges Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#39 Luxury Hotel in Rotorua
Hotel Class
Official Description (provided by the hotel)
Rydges Rotorua is located in a park like setting on the edge of the city's Racecourse. The hotel boasts panoramic views towards Lake Rotorua and Mokoia Island. Along with the most spacious guest rooms in the city, offering FREE WIFI, the hotel also has extensive catering facilities, including the Atrium Restaurant and Bar, Mezz Bar, 24 hour room service and over 560sqm of function. The hotel is within easy walking distance of the city centre, Convention Centre and many of the city's main attractions are a short drive away. ... more   less 
Number of rooms
135

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