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Rydges Rotorua

272 Fenton Street, Rotorua 3201, New Zealand
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Rydges Rotorua
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816 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
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  • Spanish first
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English first
  • All months
    (816)
  • Mar-May only
    (218)
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    (215)
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    (159)
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What can we say about Rydges Rotorua. After all we have been going there every winter for about 7 years. Sometimes twice a year. We think the place is spot on, from pre dinner drinkies at the Mezz Bar, to breakfast or dinner at the restaurant. [Still miss eating under those big orange umbrellas]. ALL staff are always friendly and... More 

Was this review helpful? Yes 1
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Trav B for taking the time to share your experience. The team and I were thrilled to read your comments and it is always a pleasure to welcome you back to our hotel. We look forward to seeing you in the near future. Kind Regards, James Billing More 

Waiheke Island, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

thanks for the nice upgrade to the king spa room ,had a truly relaxed time . Was some noise from room above when they must have been havin a spa quite early one morning ,other from that Perfect ....cant wait to enjoy more winter nights in your spa rooms ...thanks

Review collected in partnership with this hotel

Was this review helpful? Yes 1
James B, General Manager at Rydges Rotorua, responded to this review

Thank you miamipricecutter for taking the time to share your feedback. We look forward to welcoming you back to the hotel in the near future, Kind Regards, James Billing More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice to see very modern clean rooms available for us. The indoor pool is so cool, and the restaurant is a must while you are staying here. Would recommend this to anyone who is traveling or just want a family night away like we had! Thank you Rydges I'll be back

Was this review helpful? Yes 1
James B, General Manager at Rydges Rotorua, responded to this review

Thank you reganbra for taking the time to share your experience. The team and I were proud to read your comments and we look forward to welcoming you back to the hotel on your next trip to Rotorua. Kind Regards, James Billing More 

Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great stay, especially the upgrade , thanks guys :) We will stay at the ridges Rotorua again in the near future. Thi stya was brief so didn't get chance to use the pool or gym or room service facilities

Review collected in partnership with this hotel

Was this review helpful? Yes 1
James B, General Manager at Rydges Rotorua, responded to this review

Thank you lyn306 for taking the time to share your experience. The team and I really appreciated your feedback and we look forward to welcoming you back to the hotel on your next return trip to Rotorua. Kind Regards, James Billing More 

Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Thoroughly enjoyed my stay and the room was clean and tidy. The spa bath was very relaxing made the stay even better. the staff were polite and helpful. I would recommend your hotel to other friends and family that would like to stay in Rotorua for a weekend or longer.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
James B, General Manager at Rydges Rotorua, responded to this review

Thank you georginapapa21 for taking the time to share your experience. The team and I were proud to read your comments and we look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing More 

Auckland Region, New Zealand
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Enjoyed the ambience and relaxed atmosphere at Rydges. Both the check in and check out staff were lovely to talk to and very efficient. We had dinner in the Atrium Restaurant. A special thank you to the restaurant manager Daniel for his attention to detail. A small suggestion would be to offer an alternative to chips that are served with... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Kej5 for taking the time to share your experience. The team and I were proud to read your comments and we will look at including your recomendation into our next menu change within the Atrium. We look forward to welcoming you back to the hotel on your next return trip to Rotorua. Kind Regards, James Billing More 

Auckland Region, New Zealand
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We brought a group of college students on a fieldtrip to Rotorua and stayed at Rydges, the students were amazed and delighted at the size of the rooms, the comfortable beds and the awesome breakfast. We (the tutors) got upgraded to suites which was ahuge bonus and the ultimate particularly for the students was the unlimited FREE wi fi. Thanks... More 

Was this review helpful? Yes 2
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Roz K for taking the time to share your experience. The team and I appreciated hosting you and the students from your school. We look forward to welcoming you and the team back to the hotel in the near future. Kind Regards, James Billing More 

Wellington, New Zealand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at Rydges Rotorua a few times with my partner and each time wea are pleased. The rooms are spacious and the beds ultra comfy and big. We stayed this time for 2 nights with our young son and it was just perfect with loads of room for him to play around. They are family friendly and everything... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Rachelle M for choosing to stay with us again. The team and I appreciate you taking the time to share your feedback, it is great to see you and your family have been able to make the most of our priority guest rewards program. We look forward to welcoming you back to the hotel in the near future.... More 

QLD, Australia
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

Had lovely stay had a massive spa suite which was a upgrade and made stay a very enjoyable one. Beds were super comfy and room service was great price and tasted amazing. It was located just out of city centre but hotel was very pleasant.

Review collected in partnership with this hotel

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Kim c for taking the time to share your experience. The team and I were grateful for your comments and we look forward to welcoming you back to the hotel on your next return trip to Rotorua. Kind Regards, James Billing More 

Junee, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed for a week and it was a shame I had to spend so much time out of the room. Some of the furniture was a little tired/worn, but the key things - bed, lounge etc - were very comfortable. The staff were friendly & accommodating. Breakfast buffet was average, other meals from room service were top notch though. For... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you 617willb for taking the time to share your experience. The team and I appreciate your comments, I would be happy to get further feedback on the aspects of our breakfast that you think we could improve on. Please contact me at any stage my email address is james_billing@rydges.com. We look forward to welcoming you back to the hotel... More 

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