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Rydges Rotorua

272 Fenton Street, Rotorua 3201, New Zealand
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Best prices for: 1 room 1 guest
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Rydges Rotorua
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Rydges Rotorua
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748 reviews from our community

Traveler rating
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    274
    157
    75
    62
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Christchurch, New Zealand
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We did enjoy our stay at Rydges Rotorua but thought that the room could of done with a little updating in the bathroom and the spa room. Our air con didn't work which made for a couple of sticky nights as it couldn't be sorted out while we were there. Apart from that, I could not fault it. The beds... More 

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Gold Coast, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Brilliant staff from check in through to barman/housekeeper/wait staff and even the handyman who pointed out where our room was located. Great room overlooking the racetrack Spotless ,quiet and spacious. Had room service which was superb and delivered by a happy staff member. Couldn't fault this hotel It certainly ticked all our boxes and would stay again in an instant

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Surrey, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This place is in serious need of some investment and some TLC wouldn't hurt. No A/C and when I asked the desk clerk about it he said, "Open a window". Rotorua has pretty foul air with all the geothermal activity around there. The furniture is worn and tattered and worse, the place is dirty. The bath, shower and countertops are... More 

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1 review
4 of 5 stars Reviewed 5 days ago NEW

Well, this was my first time at the Rydges in Rotorua. I loved my room and the hospitality. It was a great pleasure staying at Rydges for 3 days and 2 nights. Amazing food, warm and welcoming hospitality. Great venue to host your next business conference. Will definitely come back again with my partner on a weekend.

Review collected in partnership with this hotel

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James B, General Manager at Rydges Rotorua, responded to this review

Thank you Agnelo V for taking the time to share your experience. The team and I were thrilled to read your feedback and we are looking forward to welcoming you and your partner back to the hotel on your next return trip to Rotorua. Kind Regards, James Billing More 

Contributor
15 reviews 15 reviews
9 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Lovely clean room with plenty of storage space and good bathroom. Spa bath on an enclosed balcony nice, plus a nice little balcony to sit out and enjoy view. Free wifi excellent, swimming pool area lovely - decent length to swim properly as well as a hot pool to chill in. Staff very helpful - I had left my iPad... More 

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James B, General Manager at Rydges Rotorua, responded to this review

Thank you alwayswalk for taking the time to post a review. The team and I appreciated your comments and were proud to learn you had a great stay with us. We look forward to welcoming you back to the hotel on your next return trip to Rotorua. Kind Regards, James Billing More 

Fremantle, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is a great functional base for exploring this very interesting (and sometimes stinky) area. The staff were all very friendly and though the décor is getting a little dated the beds were nice, soft and comfy, and everything was clean and well maintained.

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James B, General Manager at Rydges Rotorua, responded to this review

Thank you Aymee M for taking the time to share your experience. The team and I were proud to provide the good basepoint for you to explore our unique and wonderful city. We hope to welcome you back to the hotel in the near future. Kind Regards, James Billing More 

Auckland, Auckland, New Zealand
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Everything was amazing except for dinner. The prawns were overcooked, the burger meat was falling apart and in no way char grilled, and the deserts were worse than ones from the supermarket. To top this off the restaurant manager told us half way through that we would have to pay an extra $145 to stay the night on top of... More 

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James B, General Manager at Rydges Rotorua, responded to this review

Thank you Hayter2179 for taking the time to share your experience with us. It was a pleasure to catch up with you directly on the issues you experienced and we are looking forward to your return stay with us later this year. Kind Regards, James Billing More 

Hastings, New Zealand
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Great reception, service - Nice room but to use the spa room and sit on balcony - cobwebs and spiders everywhere. Hotel needs a Maintenance manager to keep up on general maintenance - broken headboard, power point not working in our room.

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James B, General Manager at Rydges Rotorua, responded to this review

Thank you villa3 for taking the time to share your experience. It was a pleasure to catch up further with you on your comments, and as mentioned we have arranged for an additional treatment of the exterior of the hotel for spiders. We look forward to welcoming you back to the hotel in the near future, Kind Regards, James Billing More 

Swansea, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Reception at Rydges was excellent after indifferent welcome - so much so that we were given an upgrade. Room on 4th floor was HUGE by UK standards with 2 queensize beds. Very comfortable and clean if a little dated (bathroom ). Swimming pool on top floor a good size for actual swimming with a separate spa pool as well. Restaurant... More 

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James B, General Manager at Rydges Rotorua, responded to this review

Thank you Andrew H for your kind comments. It was a pleasure to thank Jane personally for the service you received from her. We wish you a safe trip back home to the UK and look forward to hopefully welcoming you back to the hotel on your next trip to NZ. Kind Regards, James Billing More 

Hastings, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

We were staying for one night, and upon check in were given our room key, to find someone doing maintenance in our room. We went back to the front desk to explain and they immediately upgraded us to the best suite in the hotel which was great! I found the room to have everything we needed plus more, although the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Courtney C for taking the time to share your experience. Please accept my apologies for the mix up at check in, I am glad the team were able to rectify the situation. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing More 

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