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Rydges Rotorua

4.5 of 5 272 Fenton Street, Rotorua 3201, New Zealand
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Rydges Rotorua
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702 reviews from our community

Traveler rating
    166
    264
    145
    69
    58
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237
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brisbane, Australia
Top Contributor
68 reviews 68 reviews
27 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I was in Rotorua for a conference so I opted for the Rydges Hotel as I wanted to be comfortable. We were given an excellent room on the fourth floor, very spacious, with views over the racecourse and towards the lake. I had stayed here before and had remembered the huge size of the rooms. It is still an excellent... More 

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Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed in a large room overlooking the race track with a spa on the balcony! The room had lots of space including a little kitchen area. The bed was huge and comfy, we had a very good night's sleep here! We stayed here as we were booked on the Maori trip so didn't have a huge amount of time... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

We arrived at the hotel and there was plenty of parking. We had a lovely surprise of being upgraded, with lake views we felt like we got the best suite in the hotel! The staff were lovely and the room was very spacious. The breakfast was delicious with many different options. Disappointed that we didn't take a dip in the... More 

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Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you LauraRag for taking the time to share your feedback. I appreciate your comments and we look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing More 

Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

We booked at the Rydges for the only reason, they had a family special. The main attraction is the lobby really. The rooms were standard size for a hotel. Sleep was comfortable and they had good value breakfast option if you were travelling with kids. Staff were polite and friendly. The let down would be the cleanliness and presentation, not... More 

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you jamalazad for taking the time to share your feedback. I appreciate your comments and we look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing More 

1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

One of the most disappointing stay. Had checked in the previous day on the rydges website, with request for a room with a view. well.. got a ground floor room with view of the car park. To top it up.. the air condition didn't work. When we asked the reception, was told that AC doesn't work in any delux room.... More 

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you robingeo for taking the time to share your experience. I was disappointed to read your expereince and would welcome the opportunity to hear more from you. Please do contact me directly my email address is james_billing@rydges.com. I look forward to hearing from you, Kind Regards, James Billing More 

Auckland Region, New Zealand
Top Contributor
106 reviews 106 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I think the hotel will create a much more favourable impression once it's been refurbished. Currently, not only is the decor dated, it looks tired and worn. Great potential, though, with its generously sized rooms, bathrooms and spa rooms. Child-friendly. Helpful staff. And it's very central yet quiet.

Was this review helpful? Yes 1
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Yvonne W for taking the time to share your experience. We hope to welcome you back to the hotel in the near future. Kind Regards, James Billing, More 

1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

I have been coming to Rotorua every Auckland Anniversary weekend for the last 4 years usually in cheap accommodation. I decided to book at Rydges as it was a nice hotel where our family of 6 could stay...YEAH RIGHT!!. Our room slept 6 but only had 2 cups, 2 teaspoons, 2 wine glasses and 2 chairs around the pintsize table.... More 

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Tarmz for taking the time to share your experience. I would welcome the opportunity to follow up further on your stay, please contact me directly my email address is james_billing@rydges.com. Kind Regards, James Billing More 

California
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed two nights with a king spa room with balcony overlooking the race track. No air conditioning but the ceiling fan and open balcony door kept the room pleasant. Breakfast was good as was dinner. The free wifi was great...we were able to FaceTime back to the USA. A bit pricey, but we enjoyed our stay.

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you RJBaxter for taking the time to share your experience. We were thrilled to learn you had a great experience and we hope you enjoy the rest of your stay in New Zealand as well as have a safe trip back home to the states. Kind Regards, James Billing More 

md
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Not close to main town center. Good walking distance on nice day but when tired too far & not close to other eating options. Quiet residential location. Good breakfast buffet though hotel prices. Called house keeping to clean ceiling fan but since fan too high, she had to have a maintenance worker bring ladder to complete the task. Spacious room... More 

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you nightengaleMd for taking the time to share your comments. The team in the restaurant appreciated your feedback and we look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing More 

Auckland Region, New Zealand
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutely satisfied with my choice of hotel in Rotorua. Staff were very friendly and helpful. The room was very spacious and comfortable. The bed and pillows were excellent. The buffet breakfast was amazing - the best we had in New Zealand. We loved the free wifi too.

Was this review helpful? Yes
James B, General Manager at Rydges Rotorua, responded to this review

Thank you Pat D for your kind comments. The team were proud to read them and we look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing More 

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Additional Information about Rydges Rotorua

Address: 272 Fenton Street, Rotorua 3201, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Rydges Rotorua 4.5*
Number of rooms: 135
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Also Known As:
Rydges Rotorua Hotel Rotorua
Rydges Hotel Rotorua
Rotorua Rydges Hotel
Hotel Style:
#29 Family Hotel in Rotorua
#36 Luxury Hotel in Rotorua

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