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All 93 Rotorua hotels

Rydges Rotorua

4.5 of 5 Hotel   |   272 Fenton Street, Rotorua 3201, New Zealand
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Ranked #54 of 93 Hotels in Rotorua
A recent review
5 of 5 stars reviewed 3 days ago
rachrachnz Hamilton, New Zealand
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596 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gisborne, New Zealand
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Sadly this hotel is in need of a major overhaul - both with the rooms and the staff. Ripped curtains adorned the windows, along with chipped/ripped wall coverings and broken furnishings. There was also mould on the floors (the thick black kind), a parade of ants dining on the snacks left for purchase in the room and curtains that disintegrated... More

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Hamilton, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I found the staff very nice and friendly on reception and very much enjoyed the buffet breakfast in the morning, and the staff very approachable when something had run out, they were very quick to respond.

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Palmerston North, New Zealand
Top Contributor
94 reviews 94 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

What is it about the chain hotels in Rotorua, do they assume that because they have plenty of conference and external tourist traffic through their doors they can just continue to coast through existence... I mean, don't get me wrong, this hotel is OK. The rooms and clean and mostly very spacious. The public area is quite novel and light... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 6 days ago NEW

I booked Rydges through a Wotif deal. I had asked for a king bed when I booked (in June), but upon arrival was given a double and a queen, and told they had no kings left. They eventually found us a room downstairs next to the guest laundry with a king bed. The bed itself was very comfortable, high quality... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago NEW

We stayed 2 nights and the staff was very kind, helpful and always ready to help. The room was big with very comfortable beds. I will recommend the Rydges to my friends who want to go there, specially for the very friendly staff!

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Manukau, New Zealand
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

At first everything seemed plain, just like every other place we've stayed at, but then it grew on us. Loved the high ceilings, decor, wait staff at breakfast were cheerful, helpful, genuine. Barman awesome, he was friendly and cared about customer satisfaction and kept checking to see if we were satisfied with our drinks. However, receptionist - very dull, didn't... More

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Rotorua, New Zealand
Contributor
19 reviews 19 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed two nights for our wedding/mini honeymoon. The king suite was lovely and the spa bath was great. The food on the other hand was below average. The room service food was ok but not worth the cost and the buffet breakfast was bland and lukewarm. One thing that did impress me about the buffet was... More

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Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here after bookin through wotif on a mystery deal. Upon check in we were given free buffet breakfast for the 3 nights we were there too. We had a spa room on the 4th floor overlooking the racecourse and you can see a bit of the lake. I'd recommend requesting any room on that side to get a... More

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James B, General Manager at Rydges Rotorua, responded to this review

Thank you mzriia, for taking the time to share your experience. We would love the opportunity to welcome you back to the hotel, and thank you for your insightful comments. The team enjoyed the praise and we are looking into the heating and buffett selections. We look forward to welcoming you back in the near future. Kind Regards, James Billing,... More

Hamilton, New Zealand
2 reviews
5 of 5 stars Reviewed 1 week ago

We arrived at Rydges on a Saturday afternoon. The receptionist was very professional and completed our check-in and guided us to the lifts. Our first impression of our room was excellent. A big space with two queen beds and a great view of the racecourse. We thoroughly enjoyed the pool and spa and loved our full buffet breakfast experience. Thank... More

Review collected in partnership with this hotel

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James B, General Manager at Rydges Rotorua, responded to this review

Thank you divahdi, for your kind comments. The team member who checked you in was thrilled to read your experience. I am glad you enjoyed our Rise Breakfast and we look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing, General Manager More

Auckland, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here on Business. The rooms are modern and wifi speed is fast. Room size was huge with 2 double beds, and separate kitchenette and dining area. Bathroom had double sinks and shower, and there was huge closet space. On the outdoor balcony, a nice table and chairs to enjoy a great view over the race course next door, and... More

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James B, General Manager at Rydges Rotorua, responded to this review

Thank you Wonkage for choosing to conference with us. The team were please to read your comments and we appreciate you taking the time to share them with us. I am glad you were able to make full use of our facilities and Free wifi. We look forward to welcoming you back to the hotel in the near future. Kind... More

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Additional Information about Rydges Rotorua

Address: 272 Fenton Street, Rotorua 3201, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges Rotorua 4.5*
Number of rooms: 135
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Also Known As:
Rydges Rotorua Hotel Rotorua
Rydges Hotel Rotorua
Rotorua Rydges Hotel

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