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All 93 Rotorua hotels

Novotel Rotorua Lakeside

4.5 of 5 Hotel   |   Lake End Tutanekai Street, Rotorua 3215, New Zealand
Hotel amenities
Novotel Rotorua Lakeside

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Ranked #34 of 93 hotels in Rotorua
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
lomax_australia Adelaide, Australia
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Adelaide, Australia
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

For the price this hotel was nice, however request a room away from elevators. Some people i have read complained about the sulphur smell but you will get this in every rotorua hotel. Great location but make sure you have a lake view, rooms could be a little cleaner but overall, novotel standard.

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Hahei, New Zealand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

As an Advantage Plus member we stay at Accor Hotels whenever they are available and Rotorua Lakeside Novotel is a good standard Novotel in a central location, with great geothermal pools, and a good restaurant.

Review collected in partnership with Accorhotels.com

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Mount Gambier, South Australia, Australia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Novotel for two nights on our Honeymoon and I don't think we could have picked a better place to stay! We had an excellent view of the lake, and were right next to a street called "Eat Street" that was packed with restaurants. The hotel surprised us with champagne as a congratulations gift, which was lovely!... More

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Great Plains
Top Contributor
104 reviews 104 reviews
40 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Novotels are novotels. Generally they are clean, with typical amenities, and a good value. Staffs may be good or not. In this location, the staff were helpful and knowledgable at times and slow other times. Biggest problem in this one was the sulfur smell - it was pervasive all through the hotel from the sulfur beds near the hotel. Really... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We enjoyed our stay here in April. The central location was great and the interconnecting rooms work really well for families. The buffet style breakfast and dinners are also great value if travelling with kids. The spa and pool was a welcome addition. The wifi was too expensive - something that should be free these days. Otherwise I would recommend... More

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12 reviews 12 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

$22 a day to have wifi is pretty ridiculous. Kids very disappointed with this. Most local cafes it is free. I would say wifi is a given these days. Judt having a 2 computers in the lobby for use for 30 mins is not good enough.

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Senior Contributor
28 reviews 28 reviews
25 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location and good guest facilities representing good value for money. Check out was slow and the unavailability of umbrellas on a very wet Rotorua morning was baffling although I am assured this oversight will be rectified as a matter of some urgency. Would stay here again.

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Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Hi boofhead3 Thank you for the comments posted regarding your stay with us, they are most appreciated, yes we will look into the availability of umbrella's. Regards Ian Shipman More

Knoxville, Tennessee
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has a lake view and is no more than a 5 minute walk down to the water. Very close to a plethora of restaurants and also a close walk to the Polynesian spa. The rooms were nice and very comfortable! Was a very excellent choice for our 3 night stay in Rotorua.

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Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Dear hellison Thank you for the great review, you are correct the location is superb and very central. I hope you had a fantastic New Zealand holiday. Regards Ian Shipman More

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Hotel Summarization (Beta)

What travelers say

  • Great location(28)
  • Very good(26)
  • Room service(8)
  • Buffet breakfast(6)
  • Lake view(6)
  • FREE parking(5)
  • Lake view room(3)

Additional Information about Novotel Rotorua Lakeside

Address: Lake End Tutanekai Street, Rotorua 3215, New Zealand
Location: New Zealand > North Island > Rotorua District > Rotorua
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Rotorua
#18 Family Hotel in Rotorua
#24 Luxury Hotel in Rotorua
#28 Romantic Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Novotel Rotorua Lakeside 4.5*
Official Description (provided by the hotel):
Novotel Rotorua Lakeside is the leading 4 star hotel located on the shores of Lake Rotorua. The resort features an indoor spa and fitness centre, offering geothermally heated pools, A Cafe, restaurant and bar, Complimentry carparking and a convention centre for up to 500 people. Guests can enjoy nightly performances at our Maori cultural centre, or make the most of nearby attractions, including water activities on the lake and the famous thermal reserves. ... more   less 
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Also Known As:
Novotel Rotorua Lakeside Hotel
Novotel Rotorua Lakeside Hotel Rotorua
Accor Rotorua Lakeside
Novotel Rotorua
Rotorua Novotel

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