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All 93 Rotorua hotels

Novotel Rotorua Lakeside

4.5 of 5 Hotel   |   Lake End Tutanekai Street, Rotorua 3215, New Zealand
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Novotel Rotorua Lakeside
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Ranked #35 of 93 hotels in Rotorua
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
Simon S Auckland Central, New Zealand
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed 3 days ago NEW

$22 a day to have wifi is pretty ridiculous. Kids very disappointed with this. Most local cafes it is free. I would say wifi is a given these days. Judt having a 2 computers in the lobby for use for 30 mins is not good enough.

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principal@campbellsbay.school.nz
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location and good guest facilities representing good value for money. Check out was slow and the unavailability of umbrellas on a very wet Rotorua morning was baffling although I am assured this oversight will be rectified as a matter of some urgency. Would stay here again.

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Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Hi boofhead3 Thank you for the comments posted regarding your stay with us, they are most appreciated, yes we will look into the availability of umbrella's. Regards Ian Shipman More

Knoxville, Tennessee
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has a lake view and is no more than a 5 minute walk down to the water. Very close to a plethora of restaurants and also a close walk to the Polynesian spa. The rooms were nice and very comfortable! Was a very excellent choice for our 3 night stay in Rotorua.

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Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Dear hellison Thank you for the great review, you are correct the location is superb and very central. I hope you had a fantastic New Zealand holiday. Regards Ian Shipman More

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a couple of nights and it was delightful. The lake- view rooms, the bar, the lovely lobby make it a delightful experience. There are several bars and restaurants located in the vicinity. But the entire city shuts down at 9 p.m. The proximity to IBIS gives you a peek into the rooms of the IBIS as... More

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Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Dear KeyaSalot Thank you for the great review, we are very proud of our beautiful hotel. I hope you had a fantastic New Zealand holiday and hope you visit our sunny shores again in the future. Regards Ian Shipman More

Durham
Top Contributor
200 reviews 200 reviews
46 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights. Initially we were not given a lake view as booked but as soon as we brought it to the managers attention he was very apologetic and professional and upgraded us to a junior suite which was lovely. Hotel is set quite a way back from the lake but still very pleasant and very convenient for... More

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Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Dear Northerntraveller59 Thank you for the great review, we are very proud of our beautiful hotel. I am very pleased to hear that the room mix up was corrected professionally and efficiently by our staff. Regards Ian Shipman More

Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

This was our 7th visit to this hotel, a lot of the hotel has had major improvements, especially Clarks bar and reception area, rooms were great and bed comfortable as always, good to be able to go for a sauna, swim and spa/mineral bath whenever you like in the 'pool house also a gym for those who cannot live without... More

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Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Dear Jennie A Thank you for taking the time to review the property, feedback is a vital component of our business. It is always great to receive positive feedback from our regular guests, especially about our recent renovations. Look forward to having you back with us in the near future. Regards Ian Shipman More

Worcestershire
Contributor
19 reviews 19 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights and found our experience wonderful. Lovely lobby and restaurant food. Brilliant choice at breakfast. We had 2 adjoining rooms, one with huge king size bed, sofa, chair, table etc. and other room had 2 queen size beds. Facilities in rooms were all excellent. Wi-Fi only available for 30 minutes in the Lobby and from... More

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Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Dear sunflower025 Thanks for the review your comments are most appreciated, glad you enjoyed your stay. Our views and location are certainly advantageous, great to hear the facilities were to your liking. Hope you enjoyed the rest of your trip. Regards Ian Shipman More

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Hotel Summarization (Beta)

What travelers say

  • Great location(28)
  • Very good(26)
  • Room service(8)
  • Buffet breakfast(6)
  • Lake view(6)
  • FREE parking(5)
  • Lake view room(3)

Additional Information about Novotel Rotorua Lakeside

Address: Lake End Tutanekai Street, Rotorua 3215, New Zealand
Location: New Zealand > North Island > Rotorua District > Rotorua
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Rotorua
#17 Family Hotel in Rotorua
#24 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Rotorua Lakeside 4.5*
Official Description (provided by the hotel):
Novotel Rotorua Lakeside is the leading 4 star hotel located on the shores of Lake Rotorua. The resort features an indoor spa and fitness centre, offering geothermally heated pools, A Cafe, restaurant and bar, Complimentry carparking and a convention centre for up to 500 people. Guests can enjoy nightly performances at our Maori cultural centre, or make the most of nearby attractions, including water activities on the lake and the famous thermal reserves. ... more   less 
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Also Known As:
Novotel Rotorua Lakeside Hotel
Novotel Rotorua Lakeside Hotel Rotorua
Accor Rotorua Lakeside
Novotel Rotorua
Rotorua Novotel

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