We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 94 Rotorua hotels

Novotel Rotorua Lakeside

4.5 of 5 Hotel   |   Lake End Tutanekai Street, Rotorua 3215, New Zealand
Hotel website
Hotel deals
Hotel amenities
Special Offer
Up to 30% Off
Save Saved
You added Novotel Rotorua Lakeside to your Saves list
Novotel Rotorua Lakeside
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #34 of 94 hotels in Rotorua
A recent review
5 of 5 stars reviewed today
Barbie_Kel Christchurch, New Zealand
  • Reviews (1,383)
  • Photos (209)
  • Amenities
  • Room tips (111)
  • Location
  • More
Write a Review

1,383 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Christchurch, New Zealand
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed today NEW

We were part of a large family group overnighting in Rotorua. Lovely, spacious foyer with friendly front line staff. Very comfy beds with feather everything: toppers, duvets, pillows. My idea for a good night's sleep. Enjoyed a pre-dinner drink in the cosy bar complete with a flamed feature fire (we were all sad to leave for our night out). Staff... More

Was this review helpful? Yes
Sydney, Australia
14 reviews 14 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great looking hotel from the inside, rooms nice and tidy. Very ordinary from the outside and parking in the hotel car park at night is not easy to find a space. Close to the lake and dining area. If I were going to rotorua again id stay there for sure. Great bar, quite large but feels intimate....

Was this review helpful? Yes
Sunshine Coast, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

The room was good, if a little dated. The breakfast buffet was outstanding. But the cost of internet was outrageously expensive. Other hotels offered fast free wireless, this is 2014, good internet access is essential.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Sydney, Australia
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The reception staff were great, very helpful throughout our stay. I wish we had more time to try the food but our time just did not permit it. The hotel is so close to everything so easy to get around.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The reception area is preparing the guests for a very nice environment. The room was fine -you can't get rid of the smell in the surrounding area, but this is the geothermal beauty I guess ;)-. The breakfast was really poor quality -quantity was more than enough-, staff at the reception not what you would call motivated and happy to... More

Was this review helpful? Yes
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We generally visit Rotorua for an annual winter weekend, and decided to stay here instead of our normal choice. It proved to be an excellent choice. It's in a great location, with lots within walking distance, including Rotorua's restaurant row - "Eat Streat". The rooms were what you would expect, with comfortable beds and were very clean. The pool complex... More

Was this review helpful? Yes
Adelaide Hills, Australia
3 reviews 3 reviews
1 of 5 stars Reviewed 5 days ago NEW

Arrived to a very surly uninterested staff member. No information shared about the room/region. No offer of help with bags. Room was clean but fridge didnt work. Found this after having a sip of warm flat coke zero. Towels were left on floor to be replaced but not done after room tidy. Kettle leaked over everything. All would be forgiven... More

Was this review helpful? Yes
Auckland, New Zealand
Top Contributor
56 reviews 56 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

As a member of Accor Le Club and Advantage Plus we use their properties wherever possible. The standards do vary a bit from country to country, this one we judge as between average and good. Location is fine on the edge of the CBD and the Lake, free parking for guests on the property. Potentially a good choice for tourists.... More

Was this review helpful? Yes
Auckland Region, New Zealand
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Check in at about 9:30pm and there was an Indian guy working at the reception with no smile and seemed disinterested in what he was doing. I wanted to pay in advance by Cash but they could not take it since there system does not allow !! quiet unusual it is since i am from the same industry were we... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Novotel Rotorua Lakeside, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Novotel Rotorua Lakeside? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Great location(28)
  • Very good(26)
  • Room service(8)
  • Buffet breakfast(6)
  • Lake view(6)
  • FREE parking(5)
  • Lake view room(3)

Additional Information about Novotel Rotorua Lakeside

Address: Lake End Tutanekai Street, Rotorua 3215, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Rotorua Lakeside 4.5*
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Orbitz, Travelocity, Expedia, Booking.com, Tingo, Cheap Tickets, Hotels.com, Despegar.com, Priceline, BookingOdigeoWL, Venere and Agoda so you can book your Novotel Rotorua Lakeside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Rotorua Lakeside Hotel Rotorua
Accor Rotorua Lakeside
Rotorua Novotel

209 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (188)
Room/suite (75)
Bathroom (23)
Hotel & grounds (20)
View from room (14)
Videos (2)
Dining (4)
Pool/beach area (6)
Other (44)

Management photos: Courtesy of the property manager

All management photos (22)
Hotel & grounds (5)
Dining (1)
Room/suite (7)
Other (9)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#14 Business Hotel in Rotorua #20 Family Hotel in Rotorua #25 Luxury Hotel in Rotorua #27 Romantic Hotel in Rotorua
Hotel Class
Official Description (provided by the hotel)
Novotel Rotorua Lakeside is the leading 4 star hotel located on the shores of Lake Rotorua. The resort features an indoor spa and fitness centre, offering geothermally heated pools, A Cafe, restaurant and bar, Complimentry carparking and a convention centre for up to 500 people. Guests can enjoy nightly performances at our Maori cultural centre, or make the most of nearby attractions, including water activities on the lake and the famous thermal reserves. ... more   less 
Number of rooms

See which rooms travelers prefer