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All 93 Rotorua hotels

Novotel Rotorua Lakeside

4.5 of 5 Hotel   |   Lake End Tutanekai Street, Rotorua 3215, New Zealand
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Ranked #38 of 93 hotels in Rotorua
A recent review
4 of 5 stars reviewed 2 days ago
Ellen M Auckland Region, New Zealand
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1,426 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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English first
Auckland Region, New Zealand
1 review
4 of 5 stars Reviewed 2 days ago NEW

My husband and I are the regular customers from Auckland. We never regret staying there. The room, the view, the handy location, the breakfast and ther services, Novotel Rotorua Lakeside makes our every trip to Roturua a wonderful experience.

Review collected in partnership with Accorhotels.com

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Mumbai (Bombay), India
Top Contributor
76 reviews 76 reviews
43 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The location is ideal for Rotorua it's on the lake promenade. With the high street within walking distance...and lots of restaurants and bars located close by it's ideal to pull up here for your stay. In fact This hotel has a beautiful bar too with space outside for smokers to sit and swap stories. The lobby area is big with... More

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Waihi, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel is centrally located to everything and so simple to get to. Best dinner I have had out in a long time and a great selection for all tastes. Walk to shops, lake front and many attractions. I will definitely be back to stay and continue exploring Rotorua. So much to do and a lovely hotel to return to... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Mackay, Australia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We really enjoyed our stay, the service was very good. The rooms were fantastic, nice and warm and the bed was like sleeping on a cloud. We were happy to have wifi although it was not free which is probably the only downside to the stay. Overall, we enjoyed.

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Sydney, Australia
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We have stayed at the two best places in Rotorua - 1. Regent of Rotura and 2. Novotel. Regent of Rotorua is better than Novotel, but Novotel is still very good. Although it doesn't have free wifi in the room like the Regent, there is free wifi in the lobby (30 minutes or 50mb), cheaper than the Regent, the beds... More

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Whangarei, New Zealand
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Staff were friendly and helpful from check in through to check out. The children enjoyed the pool, spa and internet area. Breakfast was excellent lots of variety. The location is perfect, walking distance to 'Eat Streat' and awesome ice cream shop across the road! Rooms comfortable and well presented. We would stay here again.

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Cost $149 per night in August. Reception area very nice, the bathroom was not clean, long black hairs through the bathroom and in the bar fridge. We left the room to allow them to clean it. Yes, it inconvenienced us. The safe didn't work. Reception offered to fix but we declined as we just wanted peace and quiet. Wi-fi is... More

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16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A well appointed hotel in a good location with plenty of restaurants and cafés just round the corner. Rooms could be a little more sound-proof as noise carried easily around corridors and up from floor below.

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Senior Contributor
47 reviews 47 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel many years ago and found it very pleasant. Its certainly looking very tired, especially the bathrooms. We had a twin bedded room as we had our two granddaughters with us. The only chair to sit on was a straightbacked dining chair. The beds were very hard, even the girls made comment about them. I had... More

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Regina, Canada
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We did not know exactly what to expect, but we were very pleasantly surprised! As was our experience throughout NZ, the people were extremely friendly; however, the concierge, Lawrence, was amazing. He helped to coordinate our travel and our reservations for Hell's Gate (also amazing, by the way) and was repeatedly exceptional with service throughout our stay. The hotel itself... More

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Hotel Summarization (Beta)

What travelers say

  • Great location(28)
  • Very good(26)
  • Room service(8)
  • Buffet breakfast(6)
  • Lake view(6)
  • FREE parking(5)
  • Lake view room(3)

Additional Information about Novotel Rotorua Lakeside

Address: Lake End Tutanekai Street, Rotorua 3215, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Rotorua Lakeside 4.5*
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Also Known As:
Novotel Rotorua Lakeside Hotel Rotorua
Accor Rotorua Lakeside
Rotorua Novotel

219 photos of this hotel

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Room/suite (75)
Bathroom (23)
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View from room (14)
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Room/suite (7)
Hotel & grounds (5)
Dining (1)
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Other (7)
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hotels in Rotorua with
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#17 Business Hotel in Rotorua #23 Family Hotel in Rotorua #26 Luxury Hotel in Rotorua #29 Romantic Hotel in Rotorua
Hotel Class
Official Description (provided by the hotel)
Novotel Rotorua Lakeside is the leading 4 star hotel located on the shores of Lake Rotorua. The resort features an indoor spa and fitness centre, offering geothermally heated pools, A Cafe, restaurant and bar, Complimentry carparking and a convention centre for up to 500 people. Guests can enjoy nightly performances at our Maori cultural centre, or make the most of nearby attractions, including water activities on the lake and the famous thermal reserves. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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