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Millennium Hotel Rotorua

Corner Eruera & Hinemaru Streets, P.O. Box 1044, Rotorua, New Zealand
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Millennium Hotel Rotorua
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Ranked #53 of 96 Hotels in Rotorua
A recent review
3 of 5 stars reviewed 3 days ago
becca898
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718 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
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    (718)
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    (185)
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All months
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The only reason my rating went up from a 2 to a 3 was the accommodating girl at reception who organised a late checkout of 11.30am at no additional cost. We were really disappointed by the state of the room. It looks nothing like the website. I initially thought we must be in the wrong room. It was worn out... More 

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Louisiana
1 review
4 of 5 stars Reviewed 1 week ago

Almost everything about our recent stay at Millenium Rotorua was awesome. I stayed for two nights with my sister to celebrate her birthday. Complimentary chocolates and a personalised discount voucher for the hotel beauty shop in the room was a nice surprise. We had reserved a twin queen room on the fourth floor overlooking the lake.The room had a ranch... More 

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Papakura, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was bigger than the picture made it appear. The bed was huge and comfortable. Spare blankets were in the cupboard and the heater wasn't overly noisy. the room was very tidy and although the hotel isn't new, the room wasn't old. The staff are all really friendly and willing to help (because they want to, not just because... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes 2
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Hi Davidm Thank you for your 5 star review and for taking the time to post your feedback. I'm pleased you enjoyed our new comfy beds,. I particularly enjoyed your review of our staff and that you could tell they were helpful because they wanted to be here. We have fantastic staff at the hotel and I appreciate having them... More 

Hastings, New Zealand
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had the 'pamper package', soak in the spa, followed by a 30 minute massage and 30 minute facial. My therapist was AMAZING (Caroline), I've never had a better massage. I came out feeling refreshed, energised and a few cms taller I think.

Was this review helpful? Yes 1
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Thank you for your 5 Star review. I am delighted you had an amazing experience at our Day Spa. We have a staff rewards programme and Catherine has been recognised because of your feedback about her massage. I do hope we can entice you back again one day soon. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After reading other reviews my expectations were pretty low. Pleasantly surprised!!!! What a great place, excellent facilities, great value, beds to die for and the staff were all super friendly and helpful. Thanks millennium we had a great time!!!!!

Was this review helpful? Yes 2
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear Lynda I'm so pleased we exceeded your expectations. Thank you for taking the time to post your positive feedfback. We do hope we will have the opportunity to welcome you back one day in the near future. More 

Auckland Region, New Zealand
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoy staying at this Hotel because the Staff are very friendly helpful people that do make a stay here relaxing, it is great place for a weekend escape. Children also catered for and made welcome. The Hotel has a very good location near to the CBD , plus Walking Tracks & Hot Pools We had not been back here... More 

Was this review helpful? Yes 2
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear Ian D Thanks for posting your feedback following your stay. I always appreciate hearing from our return guests and I'm happy you liked the improvements we've put in place over the last year. I do hope you will consider us for your next family getaway. We look forward to welcoming you back then. More 

Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed our time at the Millenium hotel. It is a beautiful property. We had some small issues with getting directions to local sights, but asking a few more questions cleared it up. The breakfast buffet is great, and the hot tub was a favorite after days hiking around!

Was this review helpful? Yes 1
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear Nick L Thank you for your feedback. I'm delighted you enjoyed your stay with us, despite some issues regarding directions - I'm glad this was cleared up for you. I do hope we will have the opportunity to welcome you back one day in the near future. More 

Kerikeri, New Zealand
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago

My partner and I enjoyed our time here at the Millennium Hotel - Rotorua. Friendly check in and check out. The beds were AMAZING - we could not get over how comfortable the beds were including the pillows. Everything in the room was conveniently positioned. We paid a little more for the newly refurbished (superior) rooms on booking.com and it... More 

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Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear Dory17 I'm delighted you enjoyed your stay with us and felt a 5 star rating was appropriate. Thank you for taking the time to write. The Queens Birthday weekend was very busy indeed with many families inhouse. I hope we'll be able to entice you back to the hotel in the not too distant future, at which time perhaps... More 

Auckland
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our room was tidy, with a great view of the Lake. The hotel is well positioned directly opposite the Polynesian Spa and a short stroll into town. The club room facilities were good for an evening drink and continental breakfast in the morning, and the in house spa was great for an evening wind-down massage.

Was this review helpful? Yes
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Thank you for your feedback. I'm delighted you enjoyed your stay and especially the wind-down massage in our day spa! We hope to be able to welcome you back one day soon. More 

Hamilton, New Zealand
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Hotel is very close to the centre of Rotorua CBD. Short walk to Events Centre, Polynesian Pools, Cental Mall Staff very friendly and questions are answered with no issues. The Tariff is reasonable for a Hotel of this standing. I did not dine at the hotel for evening meals, but the full breakfast menu was more than adequate .... More 

Was this review helpful? Yes 1
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Thank you for your review. I appreciate you taking the time to post, and am glad you enjoy your stay. I do hope we will have the opportunity to welcome you back one day in th enear future. More 

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