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Millennium Hotel Rotorua

Corner Eruera & Hinemaru Streets, P.O. Box 1044, Rotorua, New Zealand
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Millennium Hotel Rotorua
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Ranked #53 of 96 Hotels in Rotorua
A recent review
4 of 5 stars reviewed 2 days ago
mikaylaz-mom Auckland, New Zealand
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738 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Auckland, New Zealand
4 of 5 stars Reviewed 2 days ago NEW

This was our first time as a family we ventured out of auckland and staying here was the best experience that opened our eyes to travel more. Friendly staff....clean and cosy rooms....heated pool and spa were fantastic for kids. Was nice to treat ourselves with a weekend in luxury. We would definitely stay again this time longer

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Auckland, New Zealand
Level Contributor
7 reviews
4 of 5 stars Reviewed 5 days ago NEW

This is our second time staying as a family or two adults , two kids. We had a superior room with two big comfortable beds and just enough room to accommodate us all. We all loved the spa pools and pool and the kids particularly loved the waffles and pancakes for breakfast! We got a great deal that included a... More 

Was this review helpful? Yes
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Hi. Thank you so much for writing your review on Tripadvisor. I appreciate receiving your feedback as this is the best way for us to judge our standards of comfort and service. I'm pleased we met your expectations. The Something for Everyone deal, including massage, will be available for the rest of the year so I hope you'll be tempted... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I spent three days for the NZSEE conference in April 2015 in the Millennium Hotel. It is a very nice hotel with quality rooms and common areas. It has an elegant, kiwi character and it's close to the city centre and beautiful locations. Only drawbacks I can mention are the smell of the volcanic activity (nothing to do with the... More 

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Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear Manos B Thank you for taking the time to write a review. Your comments regarding WIFI have been passed on to our Corporate Office, thank you. I do hope we will have the pleasure of your return visit on day in the near future. More 

Waitakere City N.Z.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Arrived with a booking e-mail. They had no record, thought we weren't arriving until the following day. Consequently we were put in the worst room in the house. No desk, tired and dated. Reception staff disinterested and untrained. Breakfast in the freezing cold restaurant was below average. Tables not cleared. Overall a most depressing experience.

Was this review helpful? Yes 1
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Please accept my sincere apologies for your disappointing stay. It seems everything that could go wrong went wrong. I'd appreciate the opportunity of discussing this further with you, and welcome your phone call . If you do wish to discuss your stay further please contact me on 07 347 1234. thank you. Pipiana Whiston, General Manager. More 

Travelers are raving about these Rotorua hotels

Aurora, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was very affordable, nice and spacious with two large beds for me and my partner. I was able to sleep no problems! Bathroom facilities were exceptional, the staff was friendly, plenty of parking and in a great and safe location! Would highly recommend for a few nights stay in Rotorua

Was this review helpful? Yes 1
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear Jairme11. Thank you for taking the time to post our feedback following your stay with us. I'm delighted you had a great stay. I trust you and your family will enjoy the rest of your holiday in New Zealand. More 

Traralgon, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

On the first night, we had an engaging conversation with the hotel manager Jason, he was so helpful and polite and sat with us in the bar for a minute to chat about the area. It's great to have such a human face to a business and he made our stay much more comfortable. At breakfast the next morning, the... More 

Was this review helpful? Yes
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear Anth_007 - thank you for your fabulous 5 star review. I'm so pleased you had a great stay with us. I love to get such positive feedback about our staff - thank you once again. I do hope we will be able to welcome you back one day in the near future. Kiaora More 

Kidderminster
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice rooms overlooking the lake. Interesting to see the steaming geysers from room. A bit of a conference hotel and very noisy bar. Very pleasant staff although parking outside hotel a bit difficult as few spaces. We had a complimentary upgrade to club lounge which was poor and the breakfast choice was even worse. The meal in the restaurant was... More 

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Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Thank you Richard for your review. I appreciate receiving your feedback as this is the best way to ascertain our standards of comfort and service. I was surpised to read you had difficulty finding a park as the hotel has over 100 free off-street carpark spaces. In addition there is plenty of free on-street parking right around the hotel. Even... More 

Belgium
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

room was nice and clean and I could get a decent night of sleep The hotel staff was very friendly and helpful even though my late arrival. There is also plenty of parking available. Overall a good experience however wifi quality is poor and expensive.

Was this review helpful? Yes
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear Paniek Thank you for your feedback on Tripadvisor. I'm pleased you enjoyed your stay with us, especially that you were able to enjoy a good sleep. Your comments regarding Wifi are noted and will be shared with our corporate office. thank you once again. More 

New Zealand
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is our favourite when visiting Rotorua. This time we stayed in a club room overlooking the lake. The bed was excellent and though the hotel was busy with tourists the room was extremely quiet. The staff are unfailingly helpful and friendly, always ready to help. This time, though we've always found the restaurant excellent, we opted for room... More 

Was this review helpful? Yes
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Thank you so much for your fabulous feedback. I'm delighted we are your favourite hotel in Rotorua! and that you enjoyed your return stay on the Club floor. We look forward to welcoming you back next time. More 

Auckland, Auckland, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Our first night was a sleepless night due to the central heating noise that sounded like you were on a plane... even when it was off! They relocated us to another room that was much quieter for the other 2 nights. The one big positive was the indoor heated swimming pool. Warm enough so a winter dip for the whole... More 

Was this review helpful? Yes 1
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear Hugo T. Thanks for taking the time to post your feedback on Tripadvisor. Please accept my sincere apologies that we did not meet your expectations in the first room, however I'm pleased we were able to offer you another room to suit. Our final stage of rooms refurbishment will be completed this year. I was very disappointed to read... More 

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