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All 93 Rotorua hotels

Distinction Rotorua Hotel & Conference Centre

4.0 of 5 Hotel   |   390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
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Distinction Rotorua Hotel & Conference Centre
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72%
Ranked #50 of 93 hotels in Rotorua
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
TAUPOKIWIS NEW ZEALAND
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148 people have reviewed this hotel

Traveler rating
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    10
    4
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37
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
NEW ZEALAND
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

We chose a "Sweet treat" package... dinner, bed, breakfast & bottle of wine. Great value for money. Lovely spacious suite, which looked out over pool and garden. Set menu dinner, as part of the deal, but a good choice of entrée, mains an dessert. And your bottle of wine to compliment it. Breakfast also offered a wide choice, even at... More

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Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had a great time staying one night here. Clean room, Heated pool, very unique underground private grotto spas. Buffet Breakfast is one of the best in Rotorua. And very Friendly and active Hotel Concierge.(Amanda L) One of my favorite hotels in Rotorua.

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hello NZYKC, thanks for taking the time to place your comments, really pleased you enjoyed your stay and tried out our facilities. Wonderful to hear the staff looked after you well !! We hope to see you again for your next breakaway. More

Singapore
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Let's start with Rotorua - personally, I find it hard to love a place that smells like rotten egg gas but hey it is a pretty place and something of an adventure capital! The Distinction is a spacious, if a little tired hotel on the edge of town. The staff are super friendly and very helpful. Food in the hotel... More

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora MrsHuxtable, Rotorua is certainly unique that’s what makes us different to every other city people visit, it does make it all part of the experience, for those that want to experience and try new things. Yes our foyer & hallway areas are yet to have there make over, however the four restaurant and bar outlets are modern but... More

London, United Kingdom
Top Contributor
81 reviews 81 reviews
42 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our one night at Distinction Rotorua - the facilities are somewhat dated but overall the stay was comfortable. The bed was comfy, the shower warm and the breakfast satisfactory. Location is at the opposite end of Fenton St from the lake, a 5 minute drive away if you have a vehicle. The WiFi is not stable and required... More

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hello Navman_Tom, were pleased you could visit with us and you enjoyed the facilities at the hotel. We understand your comments on the foyer being dated, but do hope you enjoyed the newly refurbished rooms and food & beverage outlets. Very strange about the Wifi signal, we are doing strength checks on it now, which so far have come up... More

Chicago, Illinois
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel is very average and close to Te Puia, but on edge of everything that is downtown Rotoroa. Accomodations are very average. Found a hair in our one bed which was disappointing. With all the other options in Rotoroa, would suggest checking them out instead.

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora NosDucar Were sorry we could not make your stay more enjoyable. We wish you well on the rest of your travels. More

Upper Hutt
Contributor
20 reviews 20 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was originally the Sheraton then Grand Tiara. It has been under the Distinction brand for a while now. Very easy to locate - plenty of parking which is monitored by security cameras. Close to Whakarewarewa Thermal Village end of Fenton Street. Reception are a little "old fashioned" looking but provides all you need on arrival. Staff most friendly and... More

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hello John H, thank you for taking the time to place your thoughts on our property. You have really taken the time to find out about the hotel and location. You are fair in your comments on the shower head you experienced and we are pleased to advise we are in the process of changing the remaining older heads over... More

Fife
Top Contributor
53 reviews 53 reviews
52 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked via Whitianga I site. We had requested a central motel with cooking facilities which was obviously not what we received but this was not the hotel's fault. It is on the edge of town and appears to cater for weddings and noisy coach parties using the pool at 11pm and 6 am!! We were really annoyed to be told... More

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hello HolidayHarriet, yes it seems the I-site did make an error in selecting the choice of Motel you were looking for. However we are pleased that you enjoyed our Hotel accommodation and Extensive Buffet Breakfast. In regards to our Wi-Fi we have packages available that do offer free Wi-Fi in the booking, however the package you choose was only for... More

London, United Kingdom
Top Contributor
88 reviews 88 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 13, 2014

We booked a suite for our valentines night stay and was very pleased at the result. The reception was very welcoming. The suite was huge. Very comfortable bed. 2 huge TVs. Not much in the mini bar though. It's a little far from the centre of Rotorua if you are venturing out. I did have to complain about the noise... More

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hi Johnnycash72. Were pleased you enjoyed your Valentines night in one of our newly refurbished suites and we hope you got to try out the heated swimming pool, Jacuzzi or private grottos whilst you were here. Our apologies regarding the “Other” guests in the hotel making a disturbance, it’s great to hear the team sorted this immediately for you. We... More

NJ
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 11, 2014

Stayed for two nights recently while visiting Rotorua. Pros: friendly staff, heated pool, hot tub, and "grotto" with three private hot tubs all fun amenities, secure parking, small balcony on the lower level rooms, large rooms, comfortable pillows, clean bathrooms; Cons: must use a car to get to the main downtown area of restaurants

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

AlsoLovesTravel NJ glad you could join us for a couple of nights. Sounds like you tried out all of our wonderful facilities, Brilliant !! On the transport note – on the ground floor we have four restaurnats and bars to choose from, no need to transport, they are all just a short walk from your room. Hope to see you... More

Maryland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 22, 2014

We recently stayed at this hotel as part if a tour. Overall it met our needs, but the rooms were dated and could have been cleaned better. On the positive side, front desk personnel were very friendly and the breakfast buffet was very plentiful. Pool and spa were also top notch. The hotel was a bit far from town center,... More

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Madmaxwell48 hello, were pleased you got to have a break in Rotorua. It would be interesting to know which room you stayed in, our entry level room or our Deluxe rooms, yes these cost a little bit more, but these are definitely not dated as you’ll see from our hotel photo’s loaded on this site or view on our website... More

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Additional Information about Distinction Rotorua Hotel & Conference Centre

Also Known As:
Distinction Rotorua Hotel And Conference Centre
Distinction Rotorua Hotel
Distinction Hotel Rotorua
Address: 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
Location: New Zealand > North Island > Rotorua District > Rotorua
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Luxury Hotel in Rotorua
#39 Family Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Distinction Rotorua Hotel & Conference Centre 4*
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