We stayed here in May of this year and had an amazing stay! The staff at this hotel are some of the hardest working I've ever seen! They are real multi-taskers and were all wonderful. We felt they really went above what was necessary to help people and I would stay here again without hesitation. We also felt the price... More

We have had the pleasure of staying at the Distinction before and both times it's been amazing. The motel is a little dated but boasts 5 floors of large rooms. We were pleased to work with Elle from the front desk and because we were meeting up with relatives; she was able to ensure our rooms were side by side... More

My stay was great with one exception. The reception was an unnecessary mess. I got three room keys before I got the right room key. I was not impressed with this. The room was very clean and well presented. The TV reception was cloudy but not really an issue. Perhaps a couple more channels would be appropriate. Plastic water glasses... More

I stayed here with a group for an overnight conference and it was terrific. didn't use any of the amenties (other than the bar;) but ate at Mr Yakitori which was terrific. Comfortable bed and nice decor in room. Lovely service from staff, and I thought a very good price. have since been back for a one day conference and... More

I recently spent 3 days and 4 nights with my family at the Distinction Hotel Rotorua in Rotorua in NZ for a vacation which was long in the offing. The low cost package deal was arranged by Newzealandtourister.com division based in India. It was my wife’s birthday and as a gift to her we travelled to the resort along with... More

Stayed here last month for 2 nights...Really bad Customer service...Blonde at reception was too arrogant when we asked her to help us with luggage because we were having 2 kids along and ladies in Restaurant were Nice... Manager( Alen) Filipino Guy was too rude with some Employee literally rude... Guys you need to improve standards of communication with guest and... More

We've stayed in many hotels in Rotorua and this is one of the nicest. The grotto area is awesome: stylised "cave" rooms with mineral baths (including jacuzzi jets)... it's just too bad the waterfalls over them aren't working. You can tell that in it's day this hotel would have been 'the place', it's a little worn around the edges now,... More

A very impressive hotel. Our room was clean ,comfortable and had plenty of space.The general areas of the hotel were very pleasing too and the staff friendly and helpful.You definitely need a car here as everything you want to see in the area is pretty well spaced apart. The hotel itself is positioned quite close to the main tourist attraction... More

We stayed in this hotel for 2 nights with 2 young kids, the room is clean, with two double beds, large enough to sleep 4 of us. We booked this hotel on its website, following email exchanges with reservation manager, the communication was excellent. The hotel seems accomodate many tour groups, but I find no problem to stay as an... More