We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 94 Rotorua hotels

Distinction Rotorua Hotel & Conference Centre

4.0 of 5 Hotel   |   390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
Hotel amenities
Save Saved
You added Distinction Rotorua Hotel & Conference Centre to your Saves list
Distinction Rotorua Hotel & Conference Centre
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
72%
Ranked #47 of 94 hotels in Rotorua
A recent review
  • Overview
  • Reviews (164)
  • Photos (18)
  • Amenities
  • Q&A
  • Room tips (40)
  • Location
  • More
Write a Review

164 people have reviewed this hotel

Traveler rating
    55
    58
    36
    10
    5
See reviews for
40
64
3
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

Firstly I would like to compliment the staff at the Distinction Rotorua Hotel. Totally professional, more that helpful and some of the best staff we have come across in years. The onsite Pavilion Restaurant is great value for money, with very generous meal sizes. Location of the hotel is very central to most attractions. Our only gripe is that the... More

Was this review helpful? Yes
Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

This was the third time we have stayed at this Hotel, last time 6 years ago. This time we stayed with another family in separate rooms. We were so impressed with the Hotel (as we have been previously) and so were our friends (who had never stayed here before). The pools were great and although the weather was cold and... More

Was this review helpful? Yes
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora DLNelson1971, wow six years since your last visit. I’m pleased to read that along with your friends you all had a wonderful stay with us, considering the cooler winter weather that we are having. Sounds like you enjoyed all the facilities and our extensive buffet breakfast went down a treat, plenty of variety for everyone and you never... More

Auckland, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My partner and I stayed two nights at the Distinction hotel in Rotorua and were overwhelmed with the great service. The room was very comfortable. The bar is very well presented and the pools/spas are great. The smiley staff are very helpful and make you feel welcome.

Was this review helpful? Yes 1
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hello JarrodNancarrow, thank you, it’s so great to hear you have enjoyed your time at our hotel and have also got to use the facilities we have available. To hear about our great service and smiley staff is fantastic as a Manager, thank you for your feedback. More

Hamilton, New Zealand
1 review
4 of 5 stars Reviewed 2 weeks ago

This was the second time my partner and I have stayed at Distinction Rotorua and I would stay there again, given another trip. You get a sense of old fashioned luxury as you walk in through the entrance door. The child in me absolutely insists on using the large, wooden rotating door every time, even though there are perfectly good,... More

Was this review helpful? Yes
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Bronnix, reading such a review really makes you smile as a Manager. Yes there are always was to improve and we have taken on board your comments. But how wonderful that you really enjoyed so many aspects and facilities of our hotel. The heated pool, private Grottos, Pavilion Café & Restaurant, Kowhai Restaurant and D Bar. There really is... More

Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Fantastic service, spacious room and great breakfast which was included in the price. Really enjoyed the Japanese restaurant and friendly service from the bar staff. I will certainly recommend this hotel.

Was this review helpful? Yes 1
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Lesleysime, thanks so much for taking the time to post such a wonderful review – I’ll make sure the team see it. Hope you got to enjoy the heated pool also. See you next time. Cheers More

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Our stay was so comfortable that instead of our original 3 nights, we extended for 5. The staff are friendly and generous. When we arrived they couldn't find our booking for a couple of minutes and so upgraded us for our entire stay. The high tea was delicious, the coffee is great and the japanese restaurant is yummy and value... More

Was this review helpful? Yes
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

And we loved having you to RaquelGrammat. So fabulous to here you extended your stay for two extra nights, I hope your time was relaxing, the weather a little chilly at this time of year, however, the heated pool and Jacuzzi would have warmed you up. We look forward to your return !! More

Auckland Region, New Zealand
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Having been recommended this hotel, I was really excited to finally have a chance to stay there. The hotel looks impressive, friendly stuff, clean rooms and great hot pool/spas area. But for me it all didn't matter as much after 2 night of having very little sleep. The offender - super hard and uncomfortable bed, very weirdly shaped long uncomfortable... More

Was this review helpful? Yes
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hi anastasia_st really sad to hear about your experience with your bed, linen & pillows, our apologies it wasn’t as comfortable as our other guests experience. Pleasing to hear that that the staff were friendly and the rooms clean, and it sounds like you enjoyed the jacquzzi, pool and grottos. More

Auckland, New Zealand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 17, 2014

we stayed here for 1 night. this was our 3rd trip to rotorua & 1st time we tayed here. very nice hotel. we had free brekfast & also free wine on arrival. we enjoyed lot.big clean room. has bath tub in bathroom which was nice for relaxation. will definately come back & also will suggest freind & family to go... More

Was this review helpful? Yes
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Nicolas M of Wellington, thank you for taking the time to place a review of your recent stay at Distinction Rotorua. I am very pleased you had a fantastic time. We have many different deals and packages so keep an eye on our website for deals coming through, we look forward to having you come back & visit us. More

NZ
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 9, 2014

We were in Rotorua for a sports competition and booked this hotel as a friend we were staying with recommended it, they have been here several times in the past. There were four families in total taking up 5 rooms, all next door to each other which was great. The staff were fantastic at all times, extremely helpful and informative.... More

Was this review helpful? Yes
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Thanks Kiwipoms, for taking the time to place this comment. We loved having you all. I heard the sports competition went very well. It’s great to hear the Chef’s worked with you to cater correctly to everyone needs. And Brilliant that the kids regularly used all the pool facilities. We hope to see you all again soon…. Oh how did... More

Leicester, United Kingdom
Top Contributor
69 reviews 69 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 2, 2014

First off let me say that I did not actually stay at the Distinction - I had the dubious pleasure of residing at the Silver Oaks just up the road. No, this review is based purely on my experience of the bar and restaurant as it was impossible to use either at the Silver Oaks. Firstly, the name fits the... More

Was this review helpful? Yes
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings AndrewS, were pleased that even though on this occasion we did not accommodate you, that you got to enjoy some of our food and beverage facilities. With refurbished restaurants and bars the hotel provides comfortable areas to cater to all. We do look forward to welcoming you back for the full experience on your next trip to Rotorua !! More

Owners: What's your side of the story?
If you own or manage Distinction Rotorua Hotel & Conference Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Distinction Rotorua Hotel & Conference Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Distinction Rotorua Hotel & Conference Centre

Address: 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Distinction Rotorua Hotel & Conference Centre 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Travelocity, Expedia, Agoda, Tingo, HotelsClick, Hotels.com, BookingOdigeoWL and Venere so you can book your Distinction Rotorua Hotel & Conference Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Distinction Rotorua Hotel And Conference Centre
Distinction Hotel Rotorua

18 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (2)
Viewed
Hotel & grounds (2)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#31 Luxury Hotel in Rotorua #31 Family Hotel in Rotorua
Hotel Class
Number of rooms
133

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer