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Distinction Rotorua Hotel & Conference Centre

390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
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Distinction Rotorua Hotel & Conference Centre
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Distinction Rotorua Hotel & Conference Centre
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224 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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gisborne
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

We were upgraded to a suite which was a pleasant surprise. The room was spacious and nice, but most of the cushions had stains on them. The shower had no pressure and while it had an amazing looking shower head there didn't seem to be a lot of water. The temperature was hard to get right, it was either really... More 

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Lowestoft
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for one night whilst on a tour of New Zealand. I was very impressed with this hotel and this place was certainly the nicest accommodation I stayed in whilst there. The rooms were very spacious, the hotel staff very polite and friendly. One of the highlights of the hotel was their thermal hot pools. The breakfast was... More 

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Thank you zoeclark83 for placing your comments up. Were pleased to read that you have enjoyed your stay and made use of our range of hotel facilities and enjoyed our extensive buffet breakfast. We hope that in your travels you’ll come back & visit us again soon. More 

Vermillion, South Dakota
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 5 nights. Easy drive to any of the local attractions. Comfortable beds. No air conditioning, but good ventilation and breezes. Great shower. Fridge in room. Lots of parking. Supportive staff. Good tv, although it was only on for evening news.

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Thank you SDTwit for taking the time to place your feedback on our hotel. Seems you found everything to your satisfaction. We hope we can welcome you back again soon. More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Didnt stay here but wish we did ! Used the bar and resteraunt while staying close by and were invited to use the hotel facilities ... The food in the hotel was reasonably priced and tasty ...the staff on duty were outstanding couldnt do enough for you ..will be staying here next time in rotorua

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

We look forward to welcoming you Gordon M the next time you’re in town. Really pleased you popped in to try out our restaurants and facilities. Watch our website for specials and deals, sign into our newsletter to hear about them first. More 

Tauranga, New Zealand
1 review
5 of 5 stars Reviewed 4 weeks ago

Checked in and Elle at Reception was just awesome. The room was clean and well set up......everything needed was there....facilities and pool were ideal. Drinks and dinner was magnificent..........thanks

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hello mikeandange2015, Thank you for choosing to stay at Distinction, it’s great you had an “Awesome Stay” and Elle will be acknowledged on your behalf, we hope you can visit again soon More 

Auckland Region, New Zealand
Contributor
20 reviews 20 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 22, 2015

We stayed on Saturday night. We had a room on the 5th floor overlooking the back street, above, the front door area. The reception staff were friendly and helpful. The rooms were clean and spacious with everything we needed. The best part about the hotel is the pools - the grotto pools with little waterfalls, so cool! Spent loads of... More 

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Valerieeeeeeeeeeeeee, thanks for coming to stay with us. Your comments on your neighbours has been taken on board & we have requested our team keep an ear out and check the floors more often. Glad to hear you located the grottos with the waterfalls, just that something a bit different aren’t they. More 

Ahmedabad, Gujarat, India
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 21, 2015

We drove from Tongariro National Park to Rotorua on 25/10 after finishing our helicopter ride. The 3 hour drive was pleasant and scenic. We reached Distinction around noon. The hotel is located in the heart of the city and has plenty of parking space available. The hotel is big but peaceful. The garden and the pool area were nice. We... More 

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Tarak555, Exploring our Central North Island, it’s a magnificent area and we hope you have enjoyed the views on the way. Really pleased you have enjoyed your time at our hotel and we hope you can visit again soon – maybe with better weather for you! More 

Cairns, Australia
Top Contributor
108 reviews 108 reviews
28 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed February 20, 2015

The Hotel is located at the end of Fenton street, 5 min drive to the Lake and Restaurants or 30 min walk. It has plenty of car spaces, but they are a bit far away. We arrived early but had to wait till 2pm because the night before was fully booked and it needed time to clean. We could store... More 

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Hhx2_12, thanks for coming to stay with us recently. Your comments have been taken on board and we are looking into the areas we can rectify. Safe travels More 

Taupo, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 19, 2015

Oh dear how old am I ?? Remember when this hotel was the Caravelle owned by the Shaw Savil Line and then the Sheraton. All that aside brought a deal on Grab One and now just wished I'd bought more!! Suite 514 absolutely superb renovation. the tonings, the balance was superb, I seldom wax lyrical over hotel rooms but this... More 

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Cptk, yes the Carvel, welcome back!! There have been some exciting changes over the years and it’s great you have got to experience our newly refurbished Smart Suites. Noted about poolside and we’ll look into that. Missed our extensive breakfast buffet ….. next time! We look forward to welcoming you then. More 

Brisbane, Australia
2 reviews
5 of 5 stars Reviewed February 16, 2015

Service was outstanding. Staff very friendly & helpful. The pool was closed but the private grotto spas made up for it. Very unique & special. The food at the hotel was beautiful. The japanese restaurant was amazing. I won't forget the experience anytime soon

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hi GeorgieM, thanks for coming to stay at Distinction. Sounds like you had an amazing time. We look forward to seeing you again on your next visit. Till then, safe travels. More 

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