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Distinction Rotorua Hotel & Conference Centre

4.0 of 5 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
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Distinction Rotorua Hotel & Conference Centre
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Distinction Rotorua Hotel & Conference Centre
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219 reviews from our community

Traveler rating
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    78
    42
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    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland Region, New Zealand
Contributor
20 reviews 20 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed on Saturday night. We had a room on the 5th floor overlooking the back street, above, the front door area. The reception staff were friendly and helpful. The rooms were clean and spacious with everything we needed. The best part about the hotel is the pools - the grotto pools with little waterfalls, so cool! Spent loads of... More 

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Ahmedabad, Gujarat, India
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We drove from Tongariro National Park to Rotorua on 25/10 after finishing our helicopter ride. The 3 hour drive was pleasant and scenic. We reached Distinction around noon. The hotel is located in the heart of the city and has plenty of parking space available. The hotel is big but peaceful. The garden and the pool area were nice. We... More 

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Cairns, Australia
Top Contributor
105 reviews 105 reviews
28 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hotel is located at the end of Fenton street, 5 min drive to the Lake and Restaurants or 30 min walk. It has plenty of car spaces, but they are a bit far away. We arrived early but had to wait till 2pm because the night before was fully booked and it needed time to clean. We could store... More 

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Taupo, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Oh dear how old am I ?? Remember when this hotel was the Caravelle owned by the Shaw Savil Line and then the Sheraton. All that aside brought a deal on Grab One and now just wished I'd bought more!! Suite 514 absolutely superb renovation. the tonings, the balance was superb, I seldom wax lyrical over hotel rooms but this... More 

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Cptk, yes the Carvel, welcome back!! There have been some exciting changes over the years and it’s great you have got to experience our newly refurbished Smart Suites. Noted about poolside and we’ll look into that. Missed our extensive breakfast buffet ….. next time! We look forward to welcoming you then. More 

Brisbane, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

Service was outstanding. Staff very friendly & helpful. The pool was closed but the private grotto spas made up for it. Very unique & special. The food at the hotel was beautiful. The japanese restaurant was amazing. I won't forget the experience anytime soon

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hi GeorgieM, thanks for coming to stay at Distinction. Sounds like you had an amazing time. We look forward to seeing you again on your next visit. Till then, safe travels. More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The rooms were kind of small, but very nice, and also nice and tidy. The staff were very friendly and helpful. I looooved the breakfast....... I really enjoyed my stay, would definitely come back again and recommend to people.

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Deezy x, really pleased to hear the team looked after you and you enjoyed the extensive buffet breakfast, it’s really something to start your day with. We have the second largest accommodation rooms in a hotel in Rotorua, so I am thinking with the desk, luggage rack, couple of lounge chairs and a coffee table, it felt like... More 

Auckland, Auckland, New Zealand
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Distinction for a weekend away with the kids and hardly left the place! The outside pool complex was the big draw for the kids and they swam multiple times a day (they have a larger coolish pool and a smaller "spa" style pool). I enjoyed the endless supply of pool towels. The room (family deluxe) was... More 

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Jacqui P, glad you enjoyed your stay and made full use of the facilities, I bet the kids had a ball!! When the temperature decreases we do increase the pool temperature so the kids can swim year round. We hope you can come back and visit again soon, More 

Waikato Region, New Zealand
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Thank you to the staff of Distinction Hotel from the phone service to being in person. We experienced exceptional people skills that were professional, efficient, helpful and friendly - these things go a long way. THis was a one night stay with buffet breakfast that was totally cost effective for the whole whanau and the swimming/spa facilities a great highlight... More 

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hello mean2015 family, thanks for coming to stay with us and your kind comments on the team, facilities and services. We hope you can come and visit again soon, and get to enjoy it all over again. Till then. More 

Auckland Region, New Zealand
1 review
2 of 5 stars Reviewed January 22, 2015

We chose the Distinction based on some good reviews from this site so we were disappointed by our renovated room having peeling wallpaper and fraying bedspreads. Mould on the back of the curtains, stains on the sheets and what appeared to be a bloodstain on one of the bedspreads was disgusting. The television had issues with a sound delay after... More 

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora EasternO, Our apologies that your recent stay was not up to the hotels standard. We will address your comments immediately. We do hope you enjoyed your time in Rotorua with all the local activities to offer. More 

Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 18, 2015

This hotel is great value and recommended IF you have a car (we didn't and found it a big struggle to get around ... taxi's around $12-15 to city centre, bus stop is close but will take about 20 mins into cbd as it goes on a loop.... on the upside it's only 5 mins by bus from the city... More 

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Tattsdream thank you for coming to stay with us here at Distinction. Really pleased you made use of all the hotel facilities and the range of restaurants on site that we have. Understand your comments regarding getting into the CBD, however we are only 5 minutes’ walk from some local attractions, that many do visit whilst here is Rotorua. Great... More 

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Additional Information about Distinction Rotorua Hotel & Conference Centre

Address: 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Distinction Rotorua Hotel & Conference Centre 4*
Number of rooms: 133
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Also Known As:
Distinction Rotorua Hotel And Conference Centre
Distinction Hotel Rotorua
Hotel Style:
#29 Luxury Hotel in Rotorua
#33 Romantic Hotel in Rotorua
#37 Family Hotel in Rotorua

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