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Distinction Rotorua Hotel & Conference Centre

4.0 of 5 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
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Distinction Rotorua Hotel & Conference Centre
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Distinction Rotorua Hotel & Conference Centre
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211 reviews from our community

Traveler rating
    75
    74
    41
    14
    7
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75
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26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Waikato Region, New Zealand
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Thank you to the staff of Distinction Hotel from the phone service to being in person. We experienced exceptional people skills that were professional, efficient, helpful and friendly - these things go a long way. THis was a one night stay with buffet breakfast that was totally cost effective for the whole whanau and the swimming/spa facilities a great highlight... More 

Was this review helpful? Yes
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hello mean2015 family, thanks for coming to stay with us and your kind comments on the team, facilities and services. We hope you can come and visit again soon, and get to enjoy it all over again. Till then. More 

Auckland Region, New Zealand
1 review
2 of 5 stars Reviewed 5 days ago NEW

We chose the Distinction based on some good reviews from this site so we were disappointed by our renovated room having peeling wallpaper and fraying bedspreads. Mould on the back of the curtains, stains on the sheets and what appeared to be a bloodstain on one of the bedspreads was disgusting. The television had issues with a sound delay after... More 

Was this review helpful? Yes
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora EasternO, Our apologies that your recent stay was not up to the hotels standard. We will address your comments immediately. We do hope you enjoyed your time in Rotorua with all the local activities to offer. More 

Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is great value and recommended IF you have a car (we didn't and found it a big struggle to get around ... taxi's around $12-15 to city centre, bus stop is close but will take about 20 mins into cbd as it goes on a loop.... on the upside it's only 5 mins by bus from the city... More 

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Tattsdream thank you for coming to stay with us here at Distinction. Really pleased you made use of all the hotel facilities and the range of restaurants on site that we have. Understand your comments regarding getting into the CBD, however we are only 5 minutes’ walk from some local attractions, that many do visit whilst here is Rotorua. Great... More 

Sydney
Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed 1 week ago

We ended up here after our booked accommodation proved unsuitable, and one of the kids fell sick. The desk staff were very helpful and understanding, getting us into a room at late notice as soon as they could, then transferring us to the family suite the next day. The pricing was excellent, including breakfast, and the family suite was very... More 

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hello Nick, hope the kids got better quick as there’s so much they would miss out on in Rotorua. Really pleased to hear the team looked after you when you need assistance. We hope to see you on your next visit down under. The Wifi’s great isn’t it! More 

Auckland, New Zealand
Contributor
11 reviews 11 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good service and friendly staff. It was a busy day when we checked in but the ladies at reception remained calm and polite. The breakfast was super! It just that the hotel rooms might be due for a retouch up.

Was this review helpful? Yes 1
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings inHoliday, thanks for staying at Distinction. Glad you enjoyed your time, hope you got to relax around the pool whilst visiting. Come and visit again soon. More 

Launceston, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed overnight as a family of six in two family rooms, which were extremely clean, spacious and comfortable with two queen sizes beds in one and one double and two single beds in the other room,all the staff were so friendly and generous with their time, I do not think we could have found a more family friendly hotel,... More 

Was this review helpful? Yes
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Peter G and Family. Thanks for coming to share your holiday with us. Great to hear you had a fabulous time and got to enjoy not only the rooms, but restaurants and outdoor facilities. We hope the family can come for another break soon. See you then. More 

Newcastle, UK
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel for a two night stay in Rotorua due to the availability of parking, price and proximity to Te Puia. It is couple of minutes drive into the centre of Rotorua - may be a 20 minute walk. We booked a premium room which had two double beds - it was spacious and clean although the shower... More 

Was this review helpful? Yes
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings spw1984, thank you for your recent visit. It puzzles me regarding the Wifi as we provide complimentary Wifi for everyone through the entire hotel, rooms, foyers, restaurants, poolside. I note your stay was in November, but we have been offering FREE Wifi well before your visit to all our guests. Were pleased you enjoyed the Bar area and overall... More 

Auckland Region, New Zealand
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Second year in a row with this beautiful hotel for one whole week with breakfast for only three mornings always a blessing to go to this Hotel was all sold out no rooms available no complaints and will come back next year ❤😁💋

Was this review helpful? Yes
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hello laura f. Thanks for visiting us again, we appreciate it and enjoyed welcoming you back to the hotel. Sorry we couldn’t accommodate you for your entire stay, hope we can next time you’re in town. Till then, travel safe More 

Warkworth, New Zealand
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I are just back from a two day mini break with our two children. This hotel was great hassle free check in / check out our room was clean,spacious and quiet but no air con and although there was a ceiling fan it was still too hot. The pool and grotto spa's were great there were lots... More 

Was this review helpful? Yes
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora kylee r and family, glad you got to come and enjoy a break away with us. It seems you utilised many of the hotels restaurants and outdoor facilities. We hope you can have another break away soon and visit us again, the pools ready and waiting. More 

Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was spacious. Housekeeping a bit lacking as previous occupants hair was on the bathroom floor. Place looks worn out and could do with a makeover. Dining options ok but could be better. Mr yakitori is not bad but the venison sausage was not venison. It was one of those hideous pink kabana things people serve up at parties. Reception... More 

Was this review helpful? Yes
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Wandiemoo, thank you for your recent stay at our hotel. We understand that due to the age of the reception areas and corridors people feel we might be a “bit old” however the accommodation rooms with their recent refurbishments should take your mind from there. Hope you got to use the outdoor facilities such as pool and Jacuzzi whilst... More 

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Additional Information about Distinction Rotorua Hotel & Conference Centre

Address: 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Distinction Rotorua Hotel & Conference Centre 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Distinction Rotorua Hotel And Conference Centre
Distinction Hotel Rotorua
Hotel Style:
#30 Luxury Hotel in Rotorua
#34 Romantic Hotel in Rotorua

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