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Distinction Rotorua Hotel & Conference Centre

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390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
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Distinction Rotorua Hotel & Conference Centre
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Distinction Rotorua Hotel & Conference Centre
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241 reviews from our community

Traveler rating
    85
    88
    45
    16
    7
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67
85
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34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Hamilton, New Zealand
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Nice place for a conference or to stay. Friendly but the quality of the bathrooms was shocking (see image). Would it hurt to clean the bathrooms now and then. Looks good on the surface, But go the the bathroom and you start to wonder. All the taps in the mens toilet were like this or worse.

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Te Anau, New Zealand
1 review
5 of 5 stars Reviewed 5 days ago NEW

We recently stay 4 nights at Distiction Rotorua and have a lovely Stay. Staff we very friendly and helpful. My Wife was pregnant and the staff took extra care to make comfortable. The breakfast and the resturant was great food. The Bar was great times also.

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Napier, New Zealand
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Turned up to the Distinction hotel and was greeted by a really nice guy. Could not have been any more helpful and gave us the keys to our room. It was a suite on the 4th floor and was absolutely gorgeous, we were all really excited to be given such an amazing room however there were no beds for my... More 

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Our Smart Suites are amazing aren’t they!! Our Kiwi owner has created the most amazing relaxing space, with the best furnishings, but yes they are for adults only. Aussie20142014, thank you for coming to stay with us in our Family Room, maybe next time see if you can sneak away and enjoy one of our suites on the Celebration package More 

Rio Rancho
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Distinction on May 8 & 9, 2015. This is an older property that, while it has been well maintained, still has a few issues like a shower door that wouldn't latch and a toilet mechanism that didn't work as well as it should. Bathroom renovations would transform this hotel into a topnotch property. The rooms are... More 

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hello Icosllow thank you for staying and reviewing our hotel recently. Your comments have been taken on board. Great to hear the team looked after you and you enjoyed the extensive buffet breakfast. Take care in your travels. More 

UK
Top Contributor
91 reviews 91 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Hard to find fault without being petty. Big clean rooms and big comfy beds. Generally well maintained. Not the poshest or modernest but certainly a place I would use again. Good location with ample free parking. Good free wifi. Anything they could do better? Possibly the breakfasts that were very ordinary and bland: dull sausages, bacon, hash potato, baked beans... More 

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora thereandbackagainNZ, Did you try the non “kiwi” options from the breakfast buffet or have your eggs cooked to order like an omelet or eggs Benedict? Which is all part of your breakfast options, (we do not charge more). Thanks for coming to stay with us, hope you got to use the heated swimming pool and Jacuzzi whilst you... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here recently for one night. The room was great and food excellent. I would recommend to others. If there was anything to suggest I would supply a disposal razor with the bathroom products. It would also be nice to have organic products available as I did notice that the shampoo etc contains parabens. Would stay here again though. Thanks

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Joanne R, good to hear you enjoyed your first visit. Thanks for taking the time to place your comments. We look forward to welcoming you again soon. More 

Lower Hutt, New Zealand
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for three nights recently. Room very comfortable and clean. Staff friendly and efficient. As many Asian tourists stay here regularly, the breakfast buffet also contains asian foods which were good and which I enjoyed. Their European breakfast selection is good as well. Bar is great with friendly bar staff. All in all, a relaxed stay here.

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Rob S, sounds like you started your day the perfect way with a large Distinction Breakast, great to hear you enjoyed the variety. Do you make use of the Chef, who’s there to cook your eggs to order? We hope you will visit again soon. More 

Rotorua, New Zealand
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We got a deal through our friend to stay here for one night. As we are Rotorua locals this was a bit of a school holiday novelty, and probably a bit extravagant....but so worth it. We had a standard deluxe room I think, with two queen beds. The rooms are relatively small, but quite adequate for our one night stay.... More 

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora KPwhanau, locals. Good on you, why not remove the expense of travel but still enjoy a break / holiday. Great thinking!! It’s great you got to enjoy all the facilities at the hotel, you really made the most of your time. We do have a purpose built bike storage unit, featuring individual bike lockers and open hanging lock... More 

Washington DC, District of Columbia
Top Contributor
241 reviews 241 reviews
13 hotel reviews
183 helpful votes 183 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this typical 1960s resort and had a ball. There were cultural performances on-site. The food and bar were pretty good. The service was great and so were the grottos which had wateer from the geothermals and doors that locked for couple time. The walk to town was actually part of the fun.

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora innerbum1, thank you for choosing to stay with Distinction Rotorua. Sounds like you make good use of all out hotel facilities and many of our restaurant and bar outlets. We hope you will come back over in your future travels and visit us again. More 

Tel Aviv, Israel
Top Contributor
116 reviews 116 reviews
41 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed April 21, 2015

The hotel is quite old and needs renovation. Our room was quite spacious. Breakfast buffet had no fresh vegetables. It's close to Te Puia and the Pohuto geyser, but you can't see them from the hotel. There is one hotel with observation to the geyser

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DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings oferta10, thank you for your recent visit. We don’t commonly serve vegetables at breakfast in New Zealand, however if you ask one of the wait staff on your next visit they will arrange your vege request and make it available to you. Glad you enjoyed the space in your room and we look forward to welcoming you again when... More 

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