I booked in with friends through i-Site. I think our rate was $140 NZ/night although the person who booked claimed that the rooms "usually go for $300". Not sure how that could ever be the case. Hotel was OK - they must do some conference business there. They did have a bar on-site with a little activity on the Sat... more

We chose to stay at The Distinction Hotel because we had a coupon for discounted rate. We planned to stay two nights but the receptionist informed us that the town is booked out for a conference and we had to pay full price for our second night, which we did not. As walk-in customers, they managed to give us a... more

Rooms were old and tired Stains on room furniture and lamps Spa area to close to rooms and very noisey at night Bathroom was old, cracked tiles and mould in shower We were disappointed as this was recommended as one of the best hotels in Rotorua by the tourist information centre in the town. Would not pay full price for... more

As a family of 3 on our first overseas holiday we decided to really treat ourselves in at least one of the hotels we would be staying in and The distinction in Rotorua seemed as though it would be what we were looking for. NOT! First impression, The young man on the desk was not helpful at all and had... more

The staff were very helpful, especially when a fried had to leave when her husband got sick. The décor was lovely. However the first night we ate in the restaurant and were served cauliflower that was off. We complained and received no apologies or even a comment. The meal was quite mediocre. When I went to go to bed there... more

We stayed at the Distinction for a night over Waitangi weekend with our baby son. Staff were friendly and co-operative, the hotel was modern and sleek, and the room was clean and tastefully decorated. It looks like a swish hotel, probably a nice place to have a conference in. I'd say it caters to business travellers and tourists. However, the... more

We stayed at the Distinction Rotorua for 3 nights. The rooms were standard hotel with 2 beds and were fairly nice. The beds were comfortable. We couldn’t get the room to cool down and couldn’t find and temperature control. The hotel is a bit out of the center of town, and is close to one of the natural springs areas.... more

Very pleased, paid $149.00 NZD which included a buffet breakfast, which was very nice. The room was clean and modern. The Japanese restaurant located in the Hotel was excellent, we ate there both nights and it was very resonable priced. Will stay again more

We originally booked with the Grand Tiara Hotel for 3 nights but on our second night we were so impressed with our stay there that we booked a further 2 nights which meant we stayed a total of 5 nights there. The experience was lovely! We have two children 1 pre-schooler and 1 school aged and The Hotel was so... more