We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 93 Rotorua hotels

Princes Gate Hotel

5.0 of 5 Hotel   |   1057 Arawa St, Rotorua 3010, New Zealand
Hotel website
Hotel amenities
Princes Gate Hotel

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Agoda.com Orbitz.com Expedia.com
and 7 more sites!
67%
Ranked #54 of 93 hotels in Rotorua
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
The_Flying_Chef Baltimore USA
Write a Review

321 people have reviewed this hotel

Traveler rating
    127
    85
    51
    35
    23
See reviews for
51
168
13
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Baltimore USA
Top Contributor
57 reviews 57 reviews
28 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We arrived in Rotorua without reservations, and the very good i service recommended Princes Gate. Extremely good value: under 250 NZD for a comfortable two bedroom suite with kitchenette and free wifi, a lovely hot mineral pool in the courtyard-- and just by the beautiful park. Staff went out of their way to be helpful. A very good experience

Was this review helpful? Yes
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Thank you for your wonderful comments with regards to your recent stay at the Princes Gate Hotel. We are very proud of the Hotels Heritage and facilities, our aim is to ensure that each guest experiences the old world hospitality that hotels of this era are renowned for. We appreciate your feedback, particularly on our Staff members. It is always... More

Sydney, Australia
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed 1 night. I booked 2 rooms and i called the reception to make sure they give me 2 rooms with air con, the reception guy told me 100% we will give the rooms with aircon. On arrival i got 2 rooms with no air con, and needed pay extra for get 2 others diferents rooms with air con. I... More

Was this review helpful? Yes 1
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Thank you for providing feedback about the hotel. Please accept our apologies for the confusion with regards to our Air-conditioned rooms. We appreciate your positive feedback with regards to the hotel's Helpful Staff, Fantastic Location, and Unique Heritage styling. We are very proud of being able to balance the Old World Charm of a Hotel of this era with the... More

Alice Springs, Northern Territory, Australia
Contributor
20 reviews 20 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Full service staff escorted us to our room and carried our luggage up the stairs (no elevators if you're on the second floor). This place has kept true to its original look and feel which is nice, but it does mean you miss out on some modern niceties like wi-fi. Beautiful accommodation and a good location.

Was this review helpful? Yes 1
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Thank you for providing lovely feedback on your recent stay at The Princes Gate Hotel. We aim to continually provide the old world hospitality that hotels of this era are renowned for. We have in all areas, managed to balance this with the modernity of providing access to technology including complimentary WIFI in all rooms. I am unsure as to... More

Tauranga, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We had a wonderful time at this hotel. It is central, has a great pool and out door relaxing area, food is fantastic as is the show. Rooms are very tasteful and have the wow factor, we loved it (black out type curtains too for the late wake up). Very friendly. Will go back again and recommend you try it.

Was this review helpful? Yes
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Thank you for your wonderful comments with regards to your recent stay at the Princes Gate Hotel. We are very proud of the Hotels history and heritage decor and try to ensure that each guest experiences the old world hospitality that hotels of this era are renowned for. We appreciate your feedback, particularly showcasing the great facilities we have on... More

Whakatane, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

what an amazing place, old world charm with outstanding customer service. Dinner and show was great value for money. FOH Staff very heipful and attentive. Hot pools a nice place for a soak. Close enough to walk into town for a taste of other Rotorua attractions

Was this review helpful? Yes
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Thank you for your comments regarding the Princes Gate Hotel and its wonderful location and History. The Hotels Cabaret Show as you mention, is highly recommended and an enjoyable way to dine. We appreciate your feedback, particularly on our staff. It is always nice to pass on positive comments to our team members. We look forward to welcoming you back... More

Paris, France
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed a fabulous suite in this beautiful hotel located close to the Rotorua Museum. It is a beautiful colonial building with a lot of charm. We had a real apartment with 2 bedrooms, a lovely living-room with comfortable couches and a dining table in the bow window. There was a small but well equipped kitchen and a huge bathroom... More

Was this review helpful? Yes
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Thank you for your lovely comments regarding your apartment and stay at the Princes Gate Hotel. We are very proud of our 117 year history and heritage style. We look forward to welcoming you back when you are next in NZ. More

Bristol
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Arrived at hotel (nice frontage, if a little tired) and realised by looks of concern by reception staff that they had messed up our booking and didn't have the rooms we had booked avaialble. So they "upgraded" us. Our friends had a very nice room (suite 35), and if I had had similar this review would probably have been very... More

Was this review helpful? Yes 2
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Thank you for providing feedback on your recent stay. Please accept our apologies for any delay caused on check-in. As you note, all of our rooms are themed differently. We recognise that as a Heritage property, there will be some instances where the room’s individuality may not appeal to all that stay with us. Unfortunately when you stayed, we were... More

calgary
Top Contributor
68 reviews 68 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

At one time this was a very lovely old hotel - but it has seen better days. We were in a wing that was supposed to be a suite. The second bedroom was so small - there was a double bed and a cot as if for children. We barely had room to move around in the place. The garage... More

Was this review helpful? Yes 1
PrincesGateHotel, Owner at Princes Gate Hotel, responded to this review

Unfortunately this review doesn't apply to the Hotel, but seems to be for the Mayfair Apartments which is managed by the Princes Gate Hotel. There is garaging for the apartments in which most cars can be accommodated. As you noted though, some of the bigger SUV's do have difficulty. There is on street parking directly outside the Mayfair apartment block... More

Capitola, California
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Princes Gate Hotel was a lovely hotel in the heart of Rotorua. The staff was competent and pleasant, the manager was very helpful, the room (we stayed in a modern annex) was large and comfortable. In all, it was a great combination of modern comfort and that calm ambience of a stately hotel.

Was this review helpful? Yes
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Thank you for your wonderful comments with regards to your recent stay at the Princes Gate Hotel. We are very proud of the Hotels history and heritage decor and try to ensure that each guest experiences the old world hospitality that hotels of this era are renowned for. We look forward to welcoming you back to the hotel, next time... More

Auckland Region, New Zealand
1 review
1 of 5 stars Reviewed 3 weeks ago

Booked on a Grab One deal expecting a nice 5 star hotel - we were in an 1 bed apartment - run down - rooms and bed small and not clean. Very old and tired - 5 star perhaps in the 1970's - room hadn't been updated since.

Was this review helpful? Yes
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Thank you for your feedback regarding your recent stay at the Princes Gate Hotel. Having the suites adjacent to the hotel is a great option for those that like the ability to use the hotels 5 Star (Guest and Hosted) facilities while maintaining a level of separation with a bit more space to relax in. I am sorry that you... More

Been to Princes Gate Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Princes Gate Hotel

Also Known As:
Princes Gate Rotorua
Hotel Princes Gate
Address: 1057 Arawa St, Rotorua 3010, New Zealand
Phone Number:
Location: New Zealand > North Island > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#7 Romantic Hotel in Rotorua
#11 Business Hotel in Rotorua
#30 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Princes Gate Hotel 5*
Official Description (provided by the hotel):
The Princes Gate Hotel, the ideal accommodation whilst staying in Rotorua. The most famous Hotel in Rotorua built in 1897. This timeless, beautiful hotel is privately owned and operated. Our hotel rooms offer style and sophistication that depict a bygone era. The Princes Gate Hotel is not just a hotel but also an attraction. It has been masterfully restored through passionate attention to details. We look forward to having you stay with us in our beautiful & grand Princes Gate Hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Orbitz, Expedia, Booking.com, Travelocity, Priceline, Tingo, TripOnline SA, HotelsClick and Hotels.com so you can book your Princes Gate Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Princes Gate Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Princes Gate Hotel to your Saves list