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All 93 Rotorua hotels

Princes Gate Hotel

4.5 of 5 Hotel   |   1057 Arawa St, Rotorua 3010, New Zealand
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Ranked #48 of 93 hotels in Rotorua
A recent review
5 of 5 stars reviewed yesterday
BucketListTauranga Tauranga, New Zealand
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351 people have reviewed this hotel

Traveler rating
    142
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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English first
Tauranga, New Zealand
1 review
5 of 5 stars Reviewed yesterday NEW

Booked a Designer Room Special for an overnight stay as always wanted to experience the ambience of this Heritage hotel. We enjoyed the friendly atmosphere and the very pleasant staff. The Hot Pools were a great way to finish off the day.

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Matamata, New Zealand
1 review
4 of 5 stars Reviewed 6 days ago NEW

This was our second stay at the Princes Gate Hotel. We stayed a year or so ago in one of the standard rooms, and wanted to treat ourselves this time staying in a "designer" room. We felt this time, the same as our last stay, that the staff and service is top notch. You really couldn't ask for better quality... More

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PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Thank you for your wonderful comments with regards to your stay at the Princes Gate Hotel. We are very proud of the Hotels history, the service our staff members provide along with our Cabaret Show. We aim to provide a unique guest experience on every occasion. Each of our rooms are individual and do vary in size. We are sorry... More

Hamilton, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Tried out Princes Gate hotel on a winter special with great anticipation. The 4.5 star advertised character boutique hotel looked charming. The reality didnt quite match up. Our suite was nice enough but a bit tired. After pointing out that the sheets werent clean and both the tv and telephone didnt work i was met with some resistance from staff.... More

Was this review helpful? Yes 2
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

We thank you for your feedback and appreciate your comments, particularly on your excellent Dinner and Cabaret Show and the facilities within the Hotel. Once we were advised of your concerns our Hotel Manager addressed these immediately by meeting you in your room and offering an alternate solution which was not met with a positive response. As the Hotel was... More

Napier, New Zealand
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel itself is spectacular and glamourously comfortable. The service was brilliant - friendly, professional, informative. Princes Gate Hotel is so centrally located we didn't need the car. We thoroughly enjoyed our stay and will be back for sure!

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PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Thank you for your wonderful comments with regards to your recent stay at the Princes Gate Hotel. We are very proud of the Hotels history and heritage decor and try to ensure that each guest experiences the old world hospitality that hotels of this era are renowned for. We appreciate your feedback on our service along with the friendly and... More

Perth, Western Australia, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is charming, inside and out. But the novelty of the charm ends when you realise that the bathroom door won't close when the toilet seat is down and that the photographs are very skilfully taken to imply much larger rooms. In addition to this, the heat was a relic - probably left to preserve the charm of the... More

Was this review helpful? Yes 2
Naples, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I were staying at a hotel in Rotorua that was awful, when we came across "The Princess Gate Hotel". We just went in for breakfast and we loved it. We wished we could have changed hotels immediately. We loved the history and atmosphere. The breakfast was really delicious and the staff were extremely accommodating. Next time we... More

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Melbourne, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 20, 2014

My partner and I stayed here in July, I booked it because of a deal I had found online. The location was very good, close to the main eating district and a short walk from the lake. We found the bed very comfortable, and liked the touch of the comfy fluffy white robe. The internet worked very well in our... More

Was this review helpful? Yes 1
Hastings, New Zealand
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 18, 2014

We stayed at this Hotel in July for one night. It was our first stay after viewing it last time we visited Rotorua. We requested a quiet room and the booking confirmation stated if a Classic room was booked you would be automatically upgraded to an Estate room. We were shown to our room which was ground floor off the... More

Was this review helpful? Yes 4
Gisborne, New Zealand
1 review
5 of 5 stars Reviewed July 8, 2014

We have made this Hotel our 'go to place to stay in Rotorua'. We have stayed in the downstairs rooms and have now stayed in the appartments both are excellent. Excellent service from obliging staff and lovely warm appartment. Fabulous meals. Thanks for accomodating us at short notice..we will be back !! :)

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PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Thank you for your wonderful comments with regards to your stays at the Princes Gate Hotel. We are very proud of the Hotels history, the service our staff members provide and aim to provide a unique guest experience on every occasion. We appreciate you taking the time to provide your feedback and look forward to welcoming you back soon. More

Buderim, Queensland, Australia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 30, 2014

We loved our stay in the Princes Gate Hotel in Rotorua. Great spacious room, friendly staff, good food, and those very hot spas in the enclosed courtyard. Having dinner by the fireplace was just like at home! The restaurant was very well appointed, it felt like a special occasion. Location was great too. Just a stroll from the Rotorua Museum,... More

Was this review helpful? Yes 1
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Thank you for your wonderful comments with regards to your recent stay at the Princes Gate Hotel. We are very proud of the Hotels history and heritage decor and try to ensure that each guest experiences the old world hospitality that hotels of this era are renowned for. We appreciate your feedback, particularly on our Staff members and the facilities... More

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Additional Information about Princes Gate Hotel

Address: 1057 Arawa St, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Princes Gate Hotel 4.5*
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Also Known As:
Princes Gate Rotorua
Hotel Princes Gate

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#15 Business Hotel in Rotorua #31 Luxury Hotel in Rotorua #48 Top resorts Hotel in Rotorua
Hotel Class
Official Description (provided by the hotel)
The Princes Gate Hotel, the ideal accommodation whilst staying in Rotorua. The most famous Hotel in Rotorua built in 1897. This timeless, beautiful hotel is privately owned and operated. Our hotel rooms offer style and sophistication that depict a bygone era. The Princes Gate Hotel is not just a hotel but also an attraction. It has been masterfully restored through passionate attention to details. We look forward to having you stay with us in our beautiful & grand Princes Gate Hotel. ... more   less 
Number of rooms
50

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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