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Princes Gate Hotel

1057 Arawa St, Rotorua 3010, New Zealand
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484 Reviews from our TripAdvisor Community

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Traveler rating
    202
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    73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
  • All months
    (484)
  • Mar-May only
    (135)
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    (106)
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    (109)
  • Dec-Feb only
    (134)
All months
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We loved our stay here. Great winter rates! The three leveled hot pools made were so good that we decided to skip the Polynesian Spa. The hotel is an old building that has been moved many many years ago and now dedicates itself to looking antique. It's very charming and has tons of character. It was probably a top of... More 

Was this review helpful? Yes
Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

We have just spent four delightful days at the Princes Gate and we couldn't rate the hotel and the staff highly enough. From the great warm & roomy two bedroom apartment with lovely separate sitting room, to the super comfortable beds, the accommodation was wonderful. The hotel exudes old world charm, but the real warmth came from the fabulous staff... More 

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palmerston north
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a grand old hotel, absolutely beautiful. It was like staying in a small version of the Chateau Tongariro. Old world style decor that make rooms look appealing and luxuriant. Wonderful food in the restaurants. And the staff genuinely make you feel like they have known you before (as opposed to the fake welcomes one gets in most hotels).... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

The Princes Gate Hotel was our ideal wedding location. The historic buildings are well maintained and ornately decorated with that glamour of olde. The staff were also amazing, helping us to plan out all the details of our special day, and everything went perfectly on the day - I was worried about all the finer details, but I needn't have... More 

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PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Dear Raquel, Thank you for the lovely comments on the Hotels' facilities and our staff for your wedding held with us recently. It was wonderful to have been a part of your special day. Thanks also for the recommendation and we look forward to welcoming you back soon. More 

Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for one night in July 2015. We loved the charm of the hotel, and the fireplace was a perfect spot to read and enjoy a pot of tea after a cold day looking around Rotorua. The hotel is in a great location, walking distance to the Government Gardens, Eat Street and main downtown Rotorua. Our room was clean... More 

Was this review helpful? Yes 1
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Dear ElseG123, Thank you for your wonderful comments with regards to your recent stay at the Princes Gate Hotel. We are very proud of the Hotels history and heritage decor and try to ensure that each guest experiences the old world hospitality that hotels of this era are renowned for. We love the ambiance of the fire also! We look... More 

San Diego, CA
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel last week. The staff was very helpful recommending places to shop in town and things to do. The hotel is very old and has some of those old creaky charms. our room was comfortable, bathroom was nicely appointed and wi-fi worked well. It was pouring the night we were there and the noise from that... More 

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PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Dear 4STraveller. Thank you for lovely comments on our unique historical hotel and helpful staff. We look forward to welcoming you back next time you are in New Zealand More 

Noumea, New Caledonia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed there for one night in the Designer room. Room was very nice with a very nice antique decoration. Room was open to the terrace. Nice lobby with a nice "woodfire". Breakfast was good (staff was very helpful when we told them our poached eggs were too cooked : two perfectly cooked came two minutes after). We will go... More 

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PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Dear AnthoR98, Thank you for your wonderful comments regarding your recent stay the the princes Gate Hotel. We are very proud of the Hotels History and charm and the owners have worked hard to maintain that old world charm you mention. We look forward to welcoming you back. More 

Auckland
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'd always wanted to stay at this beautiful historic hotel, but unfortunately my stay was very disappointing. Whilst there were some positive aspects - the general hotel decor whilst dated and tired did have the old world charm I love, the room service food (getting it took a long time) and the first flat white coffee I had, the rest... More 

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PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

DearKathrynAuckland, We were sorry to hear of your disappointment with your recent stay with us. While we appreciate you enjoyed the hotels old world charm and some of the service, we understand we have let you down in some aspects of your stay. We would like to note: When guests leave their bags in the lobby they are in sight... More 

Tauranga
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We needed a couple of quiet,lazy days of rest after a long period of illness. Have stayed here many times before and found as usual it was "just what the doctor ordered". Staff were friendly, meals superb, room warm and cosy (mid-winter), so what more does one need. Managed a wee bit of sight-seeing even though weather was freezing.

Was this review helpful? Yes
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Dear Shirley M, thank you for your kind words and we are thrilled to hear that you are one of our return guests. we hope to see you again soon! More 

Gisborne, New Zealand
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely place with real character - warm rooms on cold nights, great hot mineral pools, excellent service from reservation (phoned for 25% discount on main online booking sites), clean rooms, very close to City Centre and museum, etc. Would recommend to anyone.

Was this review helpful? Yes
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Hi manucaddie, we are glad to hear about your experience at the Princes Gate Hotel. Thank you for your tips and recommendations for other guests also. More 

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