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Princes Gate Hotel

4.5 of 5 1057 Arawa St, Rotorua 3010, New Zealand
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Princes Gate Hotel
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Princes Gate Hotel
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378 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Palmerston North, New Zealand
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay in this charming old hotel steeped in NZ history. The hotel is family owned and run and this is reflected in the warm attentive hospitality we enjoyed. It is furnished in keeping with its age and character. Our bathroom while spacious was 3 stars. There are hot pools in varying temperatures enclosed in the courtyard which... More

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Auckland, Auckland, New Zealand
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We have been blessed to have the opportunity to experience the beauty and charm of the Princess Gate on a few occasions now and every time we are welcomed and treated so warmly as if we were at home. The service is top notch 5 star, warm inviting rooms with charter to suit everyone (as we have stayed in a... More

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Auckland Region, New Zealand
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights in the recent school holidays, thinking we were staying in a "Luxury Hotel"! This was not the case. We were staying in a two bedroom suite which was very old and dated. Our room was very dark and I couldn't sleep as we were right next to the road which was extremely noisy and... More

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PrincesGateHotel, Owner at Princes Gate Hotel, responded to this review

Dear Reviewer Thank you for your feedback. Unfortunately for us, we did not have the opportunity to assist even though you stayed with us three days. From our perspective, it our common goal to have happy guests however we do realise from time to time that people being people do have different perceptions and that we can accept. It is... More

2 reviews
5 of 5 stars Reviewed 1 week ago

Our team stayed here for the recent Ulearn conference! WOW what a fabulous venue! The rooms are uber adorable! The staff were so attentive, friendly and helpful. This hotel is so close to everything we were able to walk to and from conference and restaurants. Loved every moment of my stay!

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1 review
5 of 5 stars Reviewed 1 week ago

We stayed 4 nights in this stunning hotel while attending a conference at the nearby energy events centre. The staff provided exceptional service in a stunning environment. Rooms were clean and the bed was exceptionally comfortable. Highly recommend.

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Hamilton, New Zealand
14 reviews 14 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent one night in one of the old fashioned suites at Princes Gate. Check in was excellent with the process taking little time and being shown to our room. We booked especially for one of the old rooms which are beautifully presented and have real character - as does most of the public areas of the... More

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Wellington, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at the Princes Gate Hotel when 12 staff from our school went to the Ulearn conference in Rotorua. The hotel was smack bang in the middle of everything so we could easily get to where we wanted, close to the shops and restaurants and the apartments catered well for our large group. The old style of much of... More

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12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a conference for a week at the end of September. Wonderful staff, excellent "old style, period rooms", very friendly and helpful owners who got to know their guests. Very clean and tidy. Thank you all for a great stay.

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1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Princes Gate Hotel for a conference earlier this month. I was very impressed with the stay and was lucky enough to be assigned the Marvelly Suit. This is a luxurious room with all the best fittings. My only critiques are that breakfast took a reasonable amount of time to be served between ordering and eating. Also... More

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Perth, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I was looking for accommodation last minute and happened to come across this ''luxurious'' suite online. We stayed in a one bedroom suite. There was nothing luxurious about it. The room was cold as soon as we walked in. The space was small. Our key to the room wouldn't open our door. A few lights in our suite didn't work.... More

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PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Thank you for taking the time to provide feedback on your recent stay in Rotorua. We recognise that as a Heritage property, there will be some instances where the room’s individuality may not appeal to all that stay with us, however can assure you that our suites are in no way small. The suites themselves have separate lounge and kitchenette... More

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Additional Information about Princes Gate Hotel

Address: 1057 Arawa St, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Princes Gate Hotel 4.5*
Number of rooms: 50
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Also Known As:
Princes Gate Rotorua
Hotel Princes Gate

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