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Princes Gate Hotel

4.5 of 5 1057 Arawa St, Rotorua 3010, New Zealand
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Princes Gate Hotel
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Princes Gate Hotel
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392 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lake Oswego, Oregon
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed at this beautiful grand Hotel for 2 nights. The manager and staff were friendly, helpful and professional. The rooms were beautiful and clean as was the rest of the Hotel. We had breakfast and one dinner there. The food was very good. We arrived when a wedding was taking place, but the management made sure we were taken... More

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Whangarei, New Zealand
1 review
5 of 5 stars Reviewed 6 days ago NEW

We decided to celebrate our 18th wedding anniversary in Rotorua and stayed at the Princes Gate Hotel. We were greeted with a welcoming smile and shown to our accommodation by a very charming fellow. We loved our suite, it was cozy and the beds were very comfortable (my only gripe was the hairdryer didn't work). The decor was tidy and... More

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16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a wonderful stay. We got a great deal on Grabone and really enjoyed ourselves. Checkin was easy and they walked us to our room and carried our bags- making us feel very spoilt. Beautiful old style hotel but elegant renovations. The front desk staff were approachable and helpful when we asked for recommendations. We would suggest it to... More

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Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed at the hotel for two nights 10-12th Nov 2014. Got two rooms on second floor looking towards park. Rooms are reasonably priced, but it was unexpected to find the cheaper room with no window at all, and both rooms with no airconditioning. Noise protection is lacking - you can hear people next door talking and using shower and toilet.... More

Was this review helpful? Yes 1
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Thank you for taking the time to document your experience at Princes Gate Hotel. Please accept our apologies for the experience you had on this occasion. Unfortunately, as you noted, this behaviour was completely unprofessional and not an example of our expected level of service Upon investigation, it was found that our New team members were not fully conversant with... More

4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Chose this property as it offered what looked like good value for money, we were pleasantly surprised. The rooms have had a mini face lift to give them a design edge. Good use of fabrics and fittings. The bathroom was a bit of a let down, it lacked any sort of design or flair and had just the basics and... More

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Wellington, New Zealand
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is 117 years old and is fitted out in the Victorian style with heavy furnishings and dark colours,but with modern facilities, of course. The rooms are named after local and national icons of the past and are extremely comfortable and welcoming. Hot spas are in the hotel complex, and whist we only used the restaurant for breakfast, the... More

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location, great value for money, amazing rooms, attentive staff, parking nearby, walkable to everywhere and hot pools inside the complex!! Every room is decorated differently and the suites were incredible.

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18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

stayed here during for a professional meeting at the nearby Energy Center, which was a 5 minute walk, at most. also very close to the lake and many excellent restaurants. facility is very dated. windows are porous, which was a minor problem with the cold of early spring and road traffic. staff were helpful. nice set of thermal baths. restaurant... More

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked the cheapest room, and it was lovely. The decorations were fantastic, the room spacious and clean. The staff were lovely and the property is beautiful and close to many attractions. However the first problem was the lack of power points. 3 in the room, none in the bathroom!! The room was also very hot and stuffy, even though... More

Was this review helpful? Yes 1
Napier, New Zealand
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

All i can really say is WOW, what a perfect break, Lovely hotel, amazing helpful staff, always smiling and nothing was too much trouble. The pools were wonderful and relaxing, high tea was a great experience, and breakfast too , cooked to perfection every time. The bed was superb too, very comftable indeed. Would highly recomend this hotel

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Additional Information about Princes Gate Hotel

Address: 1057 Arawa St, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Princes Gate Hotel 4.5*
Number of rooms: 50
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Also Known As:
Princes Gate Rotorua
Hotel Princes Gate

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