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Princes Gate Hotel

4.5 of 5 1057 Arawa St, Rotorua 3010, New Zealand
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Princes Gate Hotel
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418 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stamford, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for two nights in the George Harford Room which was very elegant and comfortable. Lovely old English type hotel, close to the centre and museum. Staff were great. We joined in the festivities for New Years Eve which was was very good value for money and extremely entertaining with good food, wine and service. Good hearty breakfast!... More 

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Manukau, Auckland, New Zealand
1 review
4 of 5 stars Reviewed 3 days ago NEW

Stayed in the Steiner suite was most comfortable and relaxing to spread out and be comfortable very chic décor love the drapery and just the whole stay. Hotel was most accommodating to our invited guests for lunch a lovely place and most accommodating staff to have upgraded our stay to this suit we are so greatful, and would highly recommend... More 

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Auckland, Auckland, New Zealand
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We recently had the pleasure of staying at the Princes Gate as part of our honeymoon. It was a lovely experience in a lovely hotel. On arrival we were gratefully surprised to find we had received a complementary upgrade which was much appreciated! We spent a lovely afternoon and evening enjoying the pool, wine and cheese platter and dinner with... More 

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Taipa, New Zealand
1 review
5 of 5 stars Reviewed 5 days ago NEW

I had the most pleasant and memorable experience at the hotel. The friendly service and welcoming atmosphere makes the hotel unique. The staff makes you feel at home and as they say once is not enough

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Auckland
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We really enjoy the decor at the Princes Gate, and we have always managed to stay on the ground floor in estate rooms and really enjoyed them. Yes u do have to fill the kettle from the bathroom, and sky is only a few channels, no nickleodeon for the kids...... but the service is fantastic, locality is perfect, only 3... More 

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Leicester, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Having read other reviews, I feel bound to state that I and my family had rooms that were clean, tidy and smart if perhaps a little on the small side but then this is an historic building which has probably changed little over the years. That's the reason we booked it in the first place. Neither of the rooms that... More 

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PrincesGateHotel, Owner at Princes Gate Hotel, responded to this review

Thank you for your comments with regards to your recent stay at the Princes Gate Hotel. We are very proud of the Hotels history and heritage decor and aim to provide a unique guest experience. We appreciate your feedback, particularly on our Staff members and acknowledging previous reviews. As you mention, we are a Historic building of 117 years old,... More 

Newcastle, Australia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We arrived at the Hotel where we were taken to our room which was in a building next door, not in the Hotel itself. The first room had been vomited in and stank so they moved us downstairs into a room which neither looked nothing like the pictures on the website. We were very disappointed as it had been booked... More 

Was this review helpful? Yes 2
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Thank you for taking the time to provide feedback via TripAdvisor. As you will note from our responses to other reviews, we appreciate and accept constructive criticism as this gives an opportunity to enhance our service levels or address issues we may have been unaware of. In this instance, we certainly apologise for the odour in the initial room you... More 

Auckland, New Zealand
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We wanted to stay here as we thought the whole idea of stepping back in time would be a great experience and at $320 for a designer room and $250 for a estate room nightly would mean excellent quality. Sadly if a little bit of attention had been taken it would have made us not feel let down. Firstly when... More 

Was this review helpful? Yes 1
Toowoomba, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The Princes Gate Hotel is located right near the Government Gardens and the Rotorua Museum. It's also just a short walk to the city center and Eat Street with it's choice of food. However the restaurant and bar at the hotel are highly recommended and set in a timeless elegant era with the appropriate music and decor . It's like... More 

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PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Thank you for your wonderful comments with regards to your recent stay at the Princes Gate Hotel. We are very proud of the Hotels history and heritage decor and try to ensure that each guest experiences the old world hospitality that hotels of this era are renowned for. We appreciate your feedback, particularly on our Staff members. It is always... More 

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I found this place after leaving the local Novotel 5 minutes after checking in due to smelly rooms with windows that didn't open The Princess Gate was just what we were looking for. A beautifully maintained boutique hotel with limited guests, a fabulous restaurant and friendly staff Grant at the front desk immediately made us feel welcome... More 

Was this review helpful? Yes
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Thank you for your wonderful comments with regards to your recent stay at the Princes Gate Hotel. We are very proud of the Hotels history and heritage decor and aim to provide a unique guest experience which hotels of this era are renowned for. We appreciate your feedback, particularly on our staff member Grant. It is always nice to be... More 

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Additional Information about Princes Gate Hotel

Address: 1057 Arawa St, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Princes Gate Hotel 4.5*
Number of rooms: 50
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Also Known As:
Princes Gate Rotorua
Hotel Princes Gate
Hotel Style:
#8 Business Hotel in Rotorua
#29 Luxury Hotel in Rotorua
#32 Romantic Hotel in Rotorua

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