My husband and I stayed after finding the hotel on-line, and thought, "wow, this place looks lovely". Lovely looking the hotel may be, but was disappointing in all other regards. Firstly there was a wedding going on in the main lounge area, which meant you were unable to walk through this area to get to your room. So you had... more

I stayed in the Princes Gate for 3 nites during a work conference. The experience could have been very nice but was tainted severely by the poor service. To begin with, the staff were incredibly rude and unprepared when our group arrived, treating a question I asked with total disregard. Secondly there were 4 hot pools. After the first nite,... more

We had booked this hotel on Wot-if.com because it was really cheap for the weekend - about the same price as it would have been for a private room at a backpackers! Then we read some of the reviews online and started doubting whether it would actually be any good. Because of these concerns, we went prepared. We took a... more

If you like historic places, this is for you. The decor has been kept in keeping with the late 19th century, right down to large floral rug designs. The staff was very attentive and friendly. The room was not overly big, but adequate; the bathroom a little small but adequate and everything very clean. It is right next to the... more

We booked into the Princes Gate Hotel late on a Friday night in Rotorua as all of the other main hotels were full because of an event in the town on the Saturday. The building is built in a very traditional style and is furnished as such - don't expect and contemporary decor here! Service from the Reception was polite... more

We had just been at the Hamilton Fieldays expo for 4 straight days working and were in need of a comfy bed, hot thermal bath and a few beers. Well this place had it all. Not sure what the other reviewers were expecting but we couldn't have been happier. We were welcomed by the owner himself who explained a bit... more

Don't be assured by the Qualmark 4.5 star rating, the assessor must have been very distracted on the day to award this shabby establishent such a high award. This place reminds me of when you used to visit grandma's, the stairs creak, the carpet is worn and the silk flower arrangement has been there for years. That's just the start,... more

We turned up to this hotel expecting one of the best hotels in town as it was reviewed quite well in lonely Planet. Staff were helpful and showed us room options and the prices were good on the day. We chose a superior room, with doors opening onto a shared balcony, which was great at sundown. However the room did... more

If you are wanting a NZ Fawltey Towers experience then I suggest to you that this is the PERFECT hotel. Stayed for one night and interacted with "Manuel, Basil and also sighted the General" . Agree with other reviewers - the Hotel is HOT and smelly (not just from the Rotorua "scent" either) Hotel needs a good spring clean and... more