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SilverOaks Resort Heritage

3.5 of 5 349 Fenton Street, Rotorua 3201, New Zealand
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SilverOaks Resort Heritage
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SilverOaks Resort Heritage
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195 reviews from our community

Traveler rating
    26
    42
    35
    30
    62
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89
42
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6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

When we first arrived we were shown a room that was tired and dated and in need of an upgrade. I tried to look past the imperfections but at $150 for a 2 bedroom room, I was not happy. Before booking on a hotel app, it stated air conditioning, ceiling fan or climate control, which none of these were present.... More 

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Guernsey Channel Isles
Top Contributor
50 reviews 50 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This motel is not in the heart of the town but is reasonably close. The manager couldn't be more helpful and described all the trips and places worth visiting. He will also book them for you and arrange a discount in some cases. The motel room was clean and tidy, however there were a couple of bulbs not lighting. Generally... More 

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Palmerston North, Manawatu, New Zealand
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was in need of a good clean, and update. We found the staff very friendly and helpful. The bed was very comfy. But the sofa in the room looked dirty, so we covered it with a spare blanket. Overall it was get what u pay for. The pool was very nice and warm

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Wellington, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Just a one night stay for me. Booked a studio room, but was upgraded by the friendly manager John Chetty. Nothing was too much trouble for him. The room was clean and tidy, and huge. Great private hot pool attached to room. I would definitely stay here again.

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Senior Contributor
25 reviews 25 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the silver oak twice on our visit to Rotorua recently. Top value for money, there's a playground for the kids, a pool, and other activities (we didn't really get a chance to use them but great if your family spent more time at the hotel). John is a fantastic host, he looked after us and ensured we... More 

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Coromandel Peninsula, New Zealand
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed two nights in a two bedroom unit. Rooms very spacious and one of the cleanest motel units we have seen. Spotless. Nice peaceful place. Plenty of lovely fluffy towels for 3 and tea and coffee. The outdoor Thermal pool was very relaxing after a busy day with running marathon and sight seeing.A TV monitor thing not there was... More 

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Rotorua, Bay of Plenty, New Zealand
1 review
3 of 5 stars Reviewed 4 weeks ago

We stay here and although the place is in need of an upgrade we have always found the Manager John Chetty to be most accommodating and goes out of his way to ensure that our stay is trouble free and without hassles.

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Thames, New Zealand
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 18, 2014

We were very pleased to be able to have our dog stay with us, not often are we able to find dog friendly accommodation. The unit itself was spacious and could have been lovely but badly needs refurbishment as it was pretty scruffy. The kitchen area is poorly appointed, I had to go and ask for an electric jug, also... More 

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Auckland Region, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

My second stay at this resort once again proved to be outstanding value for money, highlighted by the superb service provided by the highly professional manager, John Chetty. Why would I go anywhere else?

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1 review
5 of 5 stars Reviewed October 31, 2014 via mobile

We booked through expedia. Got to the resort and was bumped up a room that had more beds and a kitchen space. Loved the customer and service along with the utilities, pool and playground. Near town very convenient. Highly recommend

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Additional Information about SilverOaks Resort Heritage

Address: 349 Fenton Street, Rotorua 3201, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — SilverOaks Resort Heritage 3.5*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Priceline, Agoda, Cheap Tickets, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your SilverOaks Resort Heritage reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Silveroaks Resort Heritage Hotel Rotorua
Quality Inn Rotorua
Quality Hotel Heritage
Hotel Style:
#24 Spa Hotel in Rotorua

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