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All 94 Rotorua hotels

SilverOaks Resort Heritage

3.5 of 5 Hotel   |   349 Fenton Street, Rotorua 3201, New Zealand
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SilverOaks Resort Heritage
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Ranked #83 of 94 Hotels in Rotorua
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176 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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1 review
4 of 5 stars Reviewed today NEW via mobile

A big thank you to owner John Chetty who really went of his way to ensure we had a great stay. Rooms were clean and spacious. Great location to get around rotorua and the thermal pool was the icing on the cake. Thanks again John for the knowledge and direction to ensure a wonderful stay in beautiful rotorua. Gareth and... More

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed today NEW

When we arrived we were given keys to a room upstairs and had to carry our bags up stairs remote from our door. We were initially concerned when the outdoor furniture was falling apart and the ashtray on the balcony was full of cigarette butts floating in water, yuk! The key could barely open the door. Inside the room we... More

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1 review
4 of 5 stars Reviewed yesterday NEW

Thanks to John Chetty and his team for an affordable and comfortable stay. We really enjoyed the 1brm and the 1brm spa pool rooms. The heated outdoor pool was great. Rooms were tidy and clean. The radiator heater was superb and dried our clothes and towels quickly. Most enjoyable weekend. Kia ora!

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Its our last night staying at this hotel and i love it! The service and friendliness of the staff is awesome. The hotel manger john chetty is the best as he has looked after us and any enquiry we had he answered quickly and was as helpfull as he could be. Will defiantly be staying here again

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Auckland Region, New Zealand
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We stayed the end of Aug 2014 for 5 nights. No working spa in the room, no TV remote, no welcome package, no wifi, room needed a good clean, in particular the shower rims and taps. There was food marks up the wall by the bin and numerous marks over the walls. The kitchen cabinatary was de-laminating in places We... More

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Invercargill, New Zealand
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Secondary school boys sports team. Boys really enjoyed the pool, the mini golf and the tennis :) :) management and staff very obliging and helpful. Rooms were clean and well provisioned and the coaches and parent help really enjoyed the private pool in their room.

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12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a night booked at another hotel but couldn't check in before 9 pm (crazy early check in time!) so after they cancelled our booking we were stuck with nowhere to stay. After a bit of ringing around we found Silver Oaks and I'm so glad we did. General Manager John Chetty met us after hours and went above... More

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1 review
5 of 5 stars Reviewed August 26, 2014

Well manage very tidy everything is there that we need kitchen cups plates knife catliry salt pepper cooking stove pots. Shower.. soap shampoo towel face towel also got spa. . Bedroom.. hanger for clothes extra blanket drawers two lights left and right on wall iron board iron and the reception is very helpful it's warm inside plus very affordable we... More

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Auckland, Auckland, New Zealand
1 review
4 of 5 stars Reviewed August 26, 2014

A nice hotel, it was cozy and comfortable to stay, it feels like you were your own, with a friendly manager John Chetty in his excellent assistance. My kids loves there, because of warm swimming pool, warm clean room with wide lounge. We had a great time there eventhough its just one night we feel very homely. We will surely... More

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Taupo, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2014

We absolutely enjoyed staying at Silver Oaks. The manager John Chetty was excellent as were all the house-keeping staff we met. They all went over and above to make our stay comfortable. Our children enjoyed the tennis court, mini-golf and playground, they also took every opportunity to jump into the pool which was kept to a lovely toasty temperature for... More

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Additional Information about SilverOaks Resort Heritage

Address: 349 Fenton Street, Rotorua 3201, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — SilverOaks Resort Heritage 3.5*
Number of rooms: 41
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Also Known As:
Silveroaks Resort Heritage Hotel Rotorua
Quality Inn Rotorua
Quality Hotel Heritage

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