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SilverOaks Resort Heritage

3.5 of 5 349 Fenton Street, Rotorua 3201, New Zealand
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SilverOaks Resort Heritage
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SilverOaks Resort Heritage
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180 reviews from our community

Traveler rating
    22
    36
    30
    30
    62
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86
38
4
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Auckland, New Zealand
1 review
4 of 5 stars Reviewed 6 days ago NEW

We have used this hotel for a family reunion for the last 2 years and it has worked out very well for us. The manager John Chetty was been very helpful. The pool was warm and relaxing. The rooms are sized generously which makes this an ideal venue for a group who wants to sometimes socialize together. It is good... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My family stayed in a "refurbished" two bedroom suite. I'm not sure what part had been refurbished apart from new carpet, may be a lick of paint and new bed linen. The kitchen cutlery was dirty, the springs had gone in the couch and it was unusable, and the unit was dirty. There was dead moths in the light fittings,... More

Was this review helpful? Yes 2
Auckland, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

We stayed a night there and enjoyed our stay. We stayed in one bed room unit which is quite spacious and well organized. Every room has an allocated parking lot in front of the door, so did not have to walk long way to our room. The whole unit was warm although outside was little bit cold so I could... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

An excellent care of his manager John Chetty. He advised us of the area, places to visit and and try us at home. The hotel is very comfortable, well-appointed rooms and good comfort. I totally recomend.

Was this review helpful? Yes 1
New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nice hot swimming pool ,professional management and service. Its my third time been to Rotorua which was the best one I had chosen. Mr Chetty who in the manager of this hotel has looked after us all the time even we had some problems about room booking. I will choose to stay there again.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

A big thank you to owner John Chetty who really went of his way to ensure we had a great stay. Rooms were clean and spacious. Great location to get around rotorua and the thermal pool was the icing on the cake. Thanks again John for the knowledge and direction to ensure a wonderful stay in beautiful rotorua. Gareth and... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When we arrived we were given keys to a room upstairs and had to carry our bags up stairs remote from our door. We were initially concerned when the outdoor furniture was falling apart and the ashtray on the balcony was full of cigarette butts floating in water, yuk! The key could barely open the door. Inside the room we... More

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Thanks to John Chetty and his team for an affordable and comfortable stay. We really enjoyed the 1brm and the 1brm spa pool rooms. The heated outdoor pool was great. Rooms were tidy and clean. The radiator heater was superb and dried our clothes and towels quickly. Most enjoyable weekend. Kia ora!

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Its our last night staying at this hotel and i love it! The service and friendliness of the staff is awesome. The hotel manger john chetty is the best as he has looked after us and any enquiry we had he answered quickly and was as helpfull as he could be. Will defiantly be staying here again

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Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 11, 2014

We stayed the end of Aug 2014 for 5 nights. No working spa in the room, no TV remote, no welcome package, no wifi, room needed a good clean, in particular the shower rims and taps. There was food marks up the wall by the bin and numerous marks over the walls. The kitchen cabinatary was de-laminating in places We... More

Was this review helpful? Yes 1
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Additional Information about SilverOaks Resort Heritage

Address: 349 Fenton Street, Rotorua 3201, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — SilverOaks Resort Heritage 3.5*
Number of rooms: 41
Reservation Options:
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Also Known As:
Silveroaks Resort Heritage Hotel Rotorua
Quality Inn Rotorua
Quality Hotel Heritage

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