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All 94 Rotorua hotels

Sudima Hotel Lake Rotorua

4.0 of 5 Hotel   |   1000 Eruera Street, Rotorua 884, New Zealand
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Ranked #60 of 94 Hotels in Rotorua
A recent review
4 of 5 stars reviewed 3 days ago
Alexandra395 Auckland Region, New Zealand
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575 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We booked our accommodation through our travel agent and had set the kind of standards we have in accommodation, Im sorry to say but this hotel fell way short. We were meant to be upgraded in a "superior room", however after check in we were shown where our room was. Nowhere near the front or lakeside we were put right... More

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Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed for 9 days in different parts of the hotel....1st superior Room had shower problems...running hot unexpectedly....however, the issue was given immediate attention and I unexpectedly received a bottle of Champagne and gourmet chocolates for my trouble. Very nice thank you! It had a balcony but due to wind and cold I didn't use it...nice oblique view of the lake... More

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Matamata, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago NEW

Stayed two nights. beds and pillows were great, the best i have come across in a hotel. Room was well presented and very clean. Staff were well presented and pleasant. Restaurant was good, a little pricey. Desserts were not good, these need some work. Overall was a very good stay and would stay there again.

Review collected in partnership with this hotel

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Tauranga
1 review
3 of 5 stars Reviewed 1 week ago NEW

live band playing kept us awake until 12.30am - not acceptable. Duty Manager was very good though and handled situation well. We will give the Sudima another try purely due to how the duty manager handled the situation.

Review collected in partnership with this hotel

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Hamilton, Canada
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Sudima on a cross country tour. I thought it was really nice. The beds were comfortable, the rooms were clean and spacious. I wasn't crazy about the fact that you had to go outside every time you wanted to do laundry or go to the front desk but that's small in the big scheme of things.... More

Was this review helpful? Yes 2
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for your review, I am pleased that you enjoyed the visit as well as the concert. I trust that the rest of your trip through New Zealand was equally enjoyable. More

Auckland, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

It was nice and comfortable stay. The location was central yet noice from the main road was far enough. In-hotel pool was a nice feature but it would have been nicer if water was warmer Breakfast buffet was nice too and room+breakfast combo was a good value for money I would come back next time

Review collected in partnership with this hotel

Was this review helpful? Yes
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for taking the time to write a review. I am pleased that you enjoyed the breakfast and thank you for your comment about the pool temperature, it is definitely something which we will monitor. More

Tauranga
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our stay was good, the food was amazing and our waitress I think her name was Jah she was awesome so friendly and welcoming she kept the food and drinks flowing we were so happy to be served by her xx

Review collected in partnership with this hotel

Was this review helpful? Yes 2
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for your review and for your wonderful comments about our team and the service your received. We look forward to seeing you again soon. More

Auckland
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

jet bubble stuff in the hot pool can't be closed....don't know why. If I can stay in side for longer , that would be awesome. What's the matter with the blank? I have to finish all the 300 characters?

Review collected in partnership with this hotel

Was this review helpful? Yes 3
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for your review and for making us aware of the issue with the jets in the spa pool. I am pleased that you enjoyed your visit. More

San Diego, California
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I arrived early and asked for an early check-in, but my room wasn't ready until a few moments before scheduled check-in. The view from the lounge/bar area was killer and I'm grateful I was given a snack from the restaurant despite their being in transition from breakfast to lunch. I wish my room hadn't taken so long to clean, especially... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for your review. I am pleased that you enjoyed the visit in general in addition to our fantastic location. Thank you for commenting on the service provided by our team as well as the problem you encountered with the shower in your room. We do apologise for this but appreciate your feedback. More

Auckland, New Zealand
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent place to stay, walking distance to bars and restaurants, walking distance to the Polynesian spa. The only downside to this hotel is parking if you get there late. The buffet breakfast is very good.

Review collected in partnership with this hotel

Was this review helpful? Yes 4
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for your review. I am sorry if you had some difficulty with parking on this occasion, but pleased that you enjoyed the location of the hotel as well as the stay in general. More

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Additional Information about Sudima Hotel Lake Rotorua

Address: 1000 Eruera Street, Rotorua 884, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sudima Hotel Lake Rotorua 4*
Number of rooms: 250
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