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All 93 Rotorua hotels

Sudima Hotel Lake Rotorua

4.0 of 5 Hotel   |   1000 Eruera Street, Rotorua 884, New Zealand
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Ranked #62 of 93 hotels in Rotorua
A recent review
3 of 5 stars reviewed yesterday
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560 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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English first
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed yesterday NEW

Average place to stay. Good breakfast. Nice lunch. Didn't dine for dinner. Parking was a nightmare due to a police conference noisy patrons in the halls. We had a issue with the electronic keys not working so had to walk back a distance to reception to sort out, old fashion keys work well I found!! Found room was a little... More

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Wellington, New Zealand
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It was my 1st time to Rotorua and i wasnt sure what to expect, but the staff at Sudima are really nice. The hotel is very clean and tidy. The massage is offered at a discount price and its a treat. Over all its a very good & economical place to stay. The location is just so perfect. Its located... More

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Auckland, New Zealand
1 review
4 of 5 stars Reviewed 3 days ago NEW

The staff in the morning were great . They made me feel welcome. A great breakfast after a great night in a room which was the best of any place I stayed in over a ten day tour recently. I felt recharged and ready to go. Thanks to all the staff. I will come back and I do recommend anyone... More

Review collected in partnership with this hotel

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Huntly, New Zealand
1 review
5 of 5 stars Reviewed 5 days ago NEW

Ī Love the Sudima, I have stay here many times before with friends. This time round I found it relaxing and very very enjoyable. the staff are professional and the breakfast is amazing.Love love love this place

Review collected in partnership with this hotel

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Unfortunately we arrived at the Sudima having just left the Museum Art Hotel in Wellington which may have influenced our opinion of the Sudima. The room was reminiscent of student accommodation decorated in browns with very little space, although the room was very clean as was the bathroom, it could have done with modernisation. The sheets on the bed where... More

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Wellington, New Zealand
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Been to Rotorua quite a few times this was first time in winter, always stay at the Sudima, good value for price. Town itself was very quiet, but was nice to get back to room and relax after full days out

Review collected in partnership with this hotel

Was this review helpful? Yes 2
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for once again choosing to stay with us. I am pleased that you enjoyed the visit and we look forward to welcoming you back again soon. More

Auckland Region, New Zealand
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The location was perfect for our holiday. All staff were extremely professional and friendly. We booked 5 rooms for our family holiday and all family members commented to me on how nice the staff were.

Review collected in partnership with this hotel

Was this review helpful? Yes 4
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for your review, we are pleased that we were able to provide you and your family members with such an enjoyable break. Hopefully we can welcome you back here again soon. More

Adelaide, Australia
Top Contributor
70 reviews 70 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Plenty of tourist buses stop here. Large reception foyer for arrival & departure on a daily basis. Internet access here too but no free wifi, as is common in Rotorua. Small open pool with warm water & saunas. Rooms comfortable enough. Anyone with breathing problems should reconsider staying in Rotorua, as sulfur smell is impossible to avoid, and this large... More

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SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for your review, I apologise if our city's particular flavour was not to your liking. Thank you for your comments about the wifi service, we are already offering this on a free of charge basis as part of our superior rooms, I do regret that you did not take advantage of this. More

Auckland, New Zealand
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Good location, good service, good breakfast ! Suggest to turn on heater in the room an hour before guest check in - especially cold night in winter months. The breakfast set up is perfect, it is simple but cover all kinds of diet needs, very good indeed, thank you.

Review collected in partnership with this hotel

Was this review helpful? Yes 4
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest I am pleased that you enjoyed your stay as well as our breakfast, of which we are very proud indeed. Thank you also for your suggestion about the heating, the team will definitely take this into account when preparing the rooms. More

New Zealand
1 review
3 of 5 stars Reviewed 1 week ago NEW

Great place, great breakfast except the bacon is mostly fat..... Close to all amenities...........Front staff need to be more bubbly and alive, found they were abit flat... Guest laundry in the 600 block doesn't work properly..

Review collected in partnership with this hotel

Was this review helpful? Yes
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for your review. I do apologise if you found the team to be a bit on the serious side on this occasion and thank you for making us aware of the issues with the bacon and the laundry. More

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Additional Information about Sudima Hotel Lake Rotorua

Address: 1000 Eruera Street, Rotorua 884, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sudima Hotel Lake Rotorua 4*
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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#19 Spa Hotel in Rotorua #40 Luxury Hotel in Rotorua #62 Top resorts Hotel in Rotorua
Hotel Class
Official Description (provided by the hotel)
Rotorua is one of New Zealand’s most exciting destinations - with fascinating history, rich Maori culture, and an enormous selection of attractions to experience. While visiting Rotorua, your premier accommodation choice is Sudima Lake Rotorua. Sudima Lake Rotorua is the largest hotel in Rotorua, and is set right on the shores of beautiful Lake Rotorua. The hotel is also adjacent to the world famous Polynesian Spa complex, Rotorua Museum and Government Garden, and just a short stroll from the Rotorua Convention Centre, the Energy Event Centre and Rotorua’s vibrant city centre. Sudima Hotel Lake Rotorua offers 250 guest rooms in a range of accommodation options, many with superb views across Lake Rotorua. ... more   less 
Number of rooms
250

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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