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Sudima Hotel Lake Rotorua

4.0 of 5
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1000 Eruera Street, Rotorua 884, New Zealand
Sudima Hotel Lake Rotorua
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Ranked #62 of 96 Hotels in Rotorua
A recent review
4 of 5 stars reviewed 2 days ago
MahinaH Kapiti
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kapiti
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great location, easy walking distance to everything, the staff are definitely assets to the hotel and were very welcoming and helpful, even held my bag for me after checking out until my conference had finished later that day. The only suggestion is that the hotel considers soundproofing rooms, as I heard everything that was happening down in the streets and... More 

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Kapiti Coast, New Zealand
1 review
2 of 5 stars Reviewed 2 days ago NEW

Was on conference and the location was within walking distance...staff were extremely friendly and very helpful from check in to check out....sound proofing rooms would help and perhaps an upgrade.....the fan in the bathroom was very very noisy

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Travelers are raving about these Rotorua hotels

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great room, great location and the buffet breakfast had a fantastic selection. Excellent value for money and exceeded expectations. TV was down, but there was a second one and may want to think of replacing soap dishes with a shower shelf but otherwise the suite was spacious, comfortable and my friends and I had wonderful stay. Thank you!

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Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Booked through booking.com. Excellent price. Cleanish! A bit run down, maybe just our wing. Air con unuseable as sounded like a jumbo jet! Breakfast awfully overpriced. Powdered eggs and cold bacon and awful coffee. Had to carry suit cases up a flight of stairs. Really close to Polynesian pools and lake. Not sur if I'd tecommend it, but was less... More 

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Auckland, New Zealand
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago NEW

We only stayed 2 nights in Rotorua, but the Sudima was perfect for us as a family of four. It was close to everything. The kids loved the heated pool. And the restaurant food was great and extremely good value. The kids ate for free! Staff were friendly and helpful giving us discount coupons for all the major attractions. The... More 

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Greater Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel itself was ok and average, but some of the staff weren't too nice. Some of the ladies at reception are a little rude, especially when calling from your room. When asked about the washing machines, we were told by reception we didn't need the ammonia to wash our clothes in from the sulfur spa, then all our clothes... More 

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Hamilton
1 review
3 of 5 stars Reviewed 1 week ago

Overall our stay was ideal. The hallway was a bit loud at times, but it did not wake us in the night. On the first day two housekeeping members chased a cockroach under the door into our room which seems odd. The information given within our room of the services would have been good to know what the prices were.... More 

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Christchurch, New Zealand
1 review
3 of 5 stars Reviewed 1 week ago

The staff were all extremely courteous and helpful. The position of the hotel was excellent, however it was let down by the quality of the rooms. I believe the hotel is currently being renovated and there is a huge difference between the standard of rooms. Our room was very tired with ripped curtains.

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Vancouver, Canada
1 review
3 of 5 stars Reviewed 1 week ago

Hotel was Ok-- Nothing amazing nothing horrible. I feel the staff could have been more proactive in telling us about the services they offered. They never up sold their cultural night or buffet breakfast -- things i would have been interested in had i known they existed. Our room faced the main lobby area and was slightly noisy when guests... More 

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AtaloDeLaRocha, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for your review. I am sorry that the location of your room was so noisy we would have been happy to relocate you to another quieter area if it had been requested. Thank you for your feedback More 

United Arab Emirates
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for two nights this month (July 2015). Staying here as part of my Contiki tour so cannot comment on pricing however what I can share with you is the following: The rooms are of a good size, with a spacious bathroom complete with bathtub, shower etc. Hotel provided shower amenities- shampoo etc. Rooms were clean and tidy... More 

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AtaloDeLaRocha, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for taking the time to write such a nice review. I am pleased that you enjoyed your time here and that you enjoyed our Maori Cultural Experience with us we look forward to welcoming you back at some stage in the future More 

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