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All 93 Rotorua hotels

Sudima Hotel Lake Rotorua

4.0 of 5 Hotel   |   1000 Eruera Street, Rotorua 884, New Zealand
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57%
Ranked #60 of 93 Hotels in Rotorua
A recent review
4 of 5 stars reviewed 3 days ago
Candace T Hamilton, Canada
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571 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Hamilton, Canada
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the Sudima on a cross country tour. I thought it was really nice. The beds were comfortable, the rooms were clean and spacious. I wasn't crazy about the fact that you had to go outside every time you wanted to do laundry or go to the front desk but that's small in the big scheme of things.... More

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Auckland, New Zealand
1 review
4 of 5 stars Reviewed 3 days ago NEW

It was nice and comfortable stay. The location was central yet noice from the main road was far enough. In-hotel pool was a nice feature but it would have been nicer if water was warmer Breakfast buffet was nice too and room+breakfast combo was a good value for money I would come back next time

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Tauranga
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Our stay was good, the food was amazing and our waitress I think her name was Jah she was awesome so friendly and welcoming she kept the food and drinks flowing we were so happy to be served by her xx

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Was this review helpful? Yes 1
Auckland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

jet bubble stuff in the hot pool can't be closed....don't know why. If I can stay in side for longer , that would be awesome. What's the matter with the blank? I have to finish all the 300 characters?

Review collected in partnership with this hotel

Was this review helpful? Yes 1
San Diego, California
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I arrived early and asked for an early check-in, but my room wasn't ready until a few moments before scheduled check-in. The view from the lounge/bar area was killer and I'm grateful I was given a snack from the restaurant despite their being in transition from breakfast to lunch. I wish my room hadn't taken so long to clean, especially... More

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Was this review helpful? Yes 1
Auckland, New Zealand
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent place to stay, walking distance to bars and restaurants, walking distance to the Polynesian spa. The only downside to this hotel is parking if you get there late. The buffet breakfast is very good.

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Was this review helpful? Yes 2
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for your review. I am sorry if you had some difficulty with parking on this occasion, but pleased that you enjoyed the location of the hotel as well as the stay in general. More

Auckland, New Zealand
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed our stay. Very convenient location as I was attending a conference at the Energy Event Centre. Rooms are very clean and service was quick. However, I would prefer to have a room with a view next time.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for posting a review. I am pleased that you enjoyed our convenient location as well as your stay in general, hopefully we can be of service to you again in the future. More

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

We had a nice stay and the staff was welcoming, friendly and helpful. The location is excellent. Walking distance to the night market and Eat Street and the Bath House Museum. Pac and Save is also close if there is a desire to purchase food, snacks, drinks, etc. The hotel is near the lake so there is a clear view... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for taking the time to write a review. I am pleased that you enjoyed the stay as well as the location of our hotel. More

1 review
2 of 5 stars Reviewed 2 weeks ago

Had no hot water for 26 hours. Offered to let us shower in a different block of rooms. We booked 8 people, 4 rooms. Beds are very hard and uncomfortable, could be improved with a mattress topper maybe.

Review collected in partnership with this hotel

Was this review helpful? Yes
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for your review. I do apologise for the issue with the hot water, which was due to a failure in the area in which your rooms were located on this occasion. I regret the inconvenience that this caused you but am pleased that the team assisted you with facilities in other rooms. Thank you for the... More

Sydney, Australia
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent two nights while spending our days thrill seeking in and around Rotorua. Perfect hotel when you are more concerned about your holiday activities. We didn't eat at the hotel but the dining room looked enormous and capable. We drove 5min to the main food strip in rotorua, 1km away. Beautiful view, right on the lake, and perfectly situated next... More

Was this review helpful? Yes 4
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for posting a review. I am pleased that you enjoyed your visit to our hotel and that the team was of assistance to you in solving the issue with the fire alarm as well as bookings for some of our city's fine attractions. I trust that the remainder of your trip was equally enjoyable. More

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Additional Information about Sudima Hotel Lake Rotorua

Address: 1000 Eruera Street, Rotorua 884, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sudima Hotel Lake Rotorua 4*
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