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All 94 Rotorua hotels

Sudima Hotel Lake Rotorua

4.0 of 5 Hotel   |   1000 Eruera Street, Rotorua 884, New Zealand
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Sudima Hotel Lake Rotorua
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Ranked #61 of 94 Hotels in Rotorua
A recent review
5 of 5 stars reviewed 3 days ago
Ravensworth12 Guildford
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593 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Guildford
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a very comfortable hotel next to the lake and near major attractions. The staff were very helpful in booking our various trips and advising us on which were the best places to visit. The food in the restaurant is also very good and the choice for breakfast is first rate !

Review collected in partnership with this hotel

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Auckland Region, New Zealand
1 review
3 of 5 stars Reviewed 1 week ago NEW

i had the breakfast nd the bacon was disgusting. It was like old leather and I could not eat it. Clearly this had been in the dish for a long time and not refreshing had gone on. I told the maitre dee and he was going to talk to chef. When I arrived in my room it was stifling hot... More

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Christchurch, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

We had two joint rooms with a bathroom off each - we were very happy with this!! We were within walking distance of the conference centre, and towel walking distance from the Polynesian Spa. Great place to stay.

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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The staff were very pleasant at the Sudima and Siobhan the massage therapist was fantastic. Otherwise, be prepared for the sulfur smell, it penetrates everything!! Our lakeside room had no AC, no minibar, although it was recently renovated with a balcony overlooking the carpark and lakeside. As we had no AC every morning we woke to a room stinking terribly... More

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Melbourne, Australia
Top Contributor
57 reviews 57 reviews
51 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located within walking distance of the town centre and on the shore of the lake. Although it appears to be made up of several older hotel/motels joined by walkways all buildings are well maintained inside and out. The hotel is tastefully decorated. Rooms are a good size with coffee & tea, iron & board, extra pillows, safe... More

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Auckland
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Only a bed for the night and the facilities were adequate - clean & tidy if a bit old. Bed was Ok but pillows too hard. Staff at checkin/out up to standard and friendly/efficient. Internet $10 for 24 hrs - OK value in comparison to many but incredibly slow and prone to dropping out. Not good enough for business purposes.... More

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SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for your review. I am sorry that on this occasion you encountered noise from other hotel guests which interfered with your sleep. Thank you for making me aware of the issue, we do try to mitigate this in a number of ways but regret that we were unsuccessful when you stayed. More

Levin
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great staff, very helpful and courteous. The breakfast buffet was amazing. This Hotel was very central to all the conference centres that I needed to attend and was a short walking distance to the Polynesian Spa and the shops.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest I am pleased that you enjoyed your stay in general, in addition to our convenient location so close to the conference centre. Thank you for sharing a review. More

Wellington, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We came in late at night and very courteously and quickly checked in. The hotel was in generally good condition. The location was a double-edged sword: It was near many attractions and in walking distance to eat street, but it was also in one of the smelliest areas of town. To be fair, the hotel was well ventilated and it... More

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SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for your review, I am pleased that we were able to provide you with an enjoyable stay. More

Napier, New Zealand
1 review
3 of 5 stars Reviewed 2 weeks ago

My daughter and I had a great 2 night stay with you. The room was very tidy and well presented. I thought that we would have sky but no big deal. The breakfast in the restaurant was great. I think the sound proofing could do with some work as people in next room kept me awake for a bit snoring.

Review collected in partnership with this hotel

Was this review helpful? Yes
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for your review. The hotel does in fact have SKY Tv in addition to a number of other television channels and I do apologise if for some reason you were unable to access them on this occasion. More

Auckland, New Zealand
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay in a family unit which was very suitable as I was traveling with the family and it had its own private garden however the weather was a bit too cold that weekend to use. The location is the best in Rotorua by surphur bay and close by the Polynesia spa pools for a dip at night before bed.... More

Review collected in partnership with this hotel

Was this review helpful? Yes 4
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thank you for your review, we are pleased that you and your family enjoyed your visit and we look forward to hopefully seeing you again in the not too distant future. More

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Additional Information about Sudima Hotel Lake Rotorua

Address: 1000 Eruera Street, Rotorua 884, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sudima Hotel Lake Rotorua 4*
Number of rooms: 250
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