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All 93 Rotorua hotels

SilverOaks Hotel Geyserland

3.5 of 5 Hotel   |   424 Fenton Street, Rotorua 3201, New Zealand (Formerly Quality Hotel Geyserland)
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Ranked #84 of 93 hotels in Rotorua
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211 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Auckland Region, New Zealand
1 review
1 of 5 stars Reviewed 1 week ago

We were shown into 4 different rooms before finally bailing and finding another motel. Pity we had already paid for the night. First room: faded linen, hole in the wall, shower dirty, dingy and so worn out. 2nd room: shower dirty. 3rd room: linen dirty and shower dirty. 4th room (the best they told us) was a family studio. Floor... More

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Greg W, Manager at SilverOaks Hotel Geyserland, responded to this review

Dear Guest I am extremely surprised that such a complaint has been posted. As Manager of the Hotel, and at your request, I personally took you to show you the room, and did show you three options. To put this politely, I know that you did not check the linen, as I was with you the whole time. The room... More

Hamilton, New Zealand
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

This place is incredibly outdated, dirty and run down. It is in serious need of TLC to the point where it should be shut down. Do not even consider staying here unless you do not care about standards. It is Cockroach infested (photo to prove it), the tvs dont go, its dirty, moldy, sheets and carpets filthy, and badly kept.... More

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3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I spent two days in the hotel. The most exciting impression is that Pohutu Geyser is just across, 200 meters from the window. So I was able to see eruptions in details absolutely free! It is really fantastic experience, one of the most intriguing places I've ever been.

Review collected in partnership with Easytobook.com

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A TripAdvisor Member
2 of 5 stars Reviewed March 10, 2014

Went here last week thinking I scored a sweet bargain off one of the coupon websites until I got there at least. Rooms were fine and the view of the geysers out back was pretty cool but none of the hotel amenities were available the pool was only half full, the jacuzzi hadn't been used in years, It was full... More

Was this review helpful? Yes 1
Greg W, General Manager at SilverOaks Hotel Geyserland, responded to this review

Dear Guest Thank you for taking the time to provide your feedback, and we do agree with you in that we offer the best view over Te Puia. We also appreciate your comments about the clean rooms. We have had the comment about the pool being half full a few times, this is not actually the case. The way the... More

Leicester, United Kingdom
Top Contributor
65 reviews 65 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 3, 2014

Let's be honest here, the full five stars have been awarded not for the hotel, facilities, quality of accommodation or any of the usual comforts you might expect from a hotel. Indeed, as a hotel, SilverOaks leaves an awful lot to be desired. I booked a room for two nights a good six months in advance and, at the time... More

Was this review helpful? Yes 1
Whakatane, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 2, 2014

We arrived Saturday 1/3/2014 to go to the Elvis Impersonator (Ben Portsmouth) which was excellent. When we arrived at the motel it was very hot in the room and the fan was not working, they did bring another one up to us. We didn't shower as the shower door did not look clean in fact the room didn't look clean,... More

Was this review helpful? Yes 1
Auckland Region, New Zealand
1 review
4 of 5 stars Reviewed February 24, 2014

We stayed here in early February and must admit we were slightly skeptical about what to expect because of poor tripadvisor reviews. I have to say we were pleasantly surprised, especially me. I inspected the room with a fine tooth comb (well sort of - I didn't use a comb :) and although it is basic accommodations (some would say... More

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Moranbah, Australia
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 21, 2014

I booked it when it is on sale, so very good price, and they checked me in the 4th level of the building which is the top level. I was so excited to find that good views from the window, Maori village and the geothermal park called Te puia just behind the building.

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Buckingham, United Kingdom
20 reviews 20 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 16, 2014

We had a good deal from the Internet, didn't pay too much. It's smelly with the geyser, we had the room which had the view on the 2nd floor. One night there is sufficient, there is the foul smell of the geyser which you would have to put up with, worth while doing. Staff are friendly, they were helpful with... More

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Additional Information about SilverOaks Hotel Geyserland

Also Known As:
Quality Hotel Rotorua
Quality Inn Rotorua
Address: 424 Fenton Street, Rotorua 3201, New Zealand (Formerly Quality Hotel Geyserland)
Location: New Zealand > North Island > Rotorua District > Rotorua
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #84 of 93 hotels in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — SilverOaks Hotel Geyserland 3.5*
Official Description (provided by the hotel):
The hotel overlooks the world famous Pohutu Geyser and is directly opposite the Rotorua International Golf course. The 70 rooms hotel offers pool view rooms and Geyser View Suites, facilities include Geyser View Restaurant, bar, gym, spa, sauna, heated spout pools, Conference Centre, business centre, internet cafe, wireless internet. ... more   less 
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