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All 94 Rotorua hotels

SilverOaks Hotel Geyserland

3.5 of 5 Hotel   |   424 Fenton Street, Rotorua 3201, New Zealand (Formerly Quality Hotel Geyserland)
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SilverOaks Hotel Geyserland
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Ranked #86 of 94 hotels in Rotorua
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224 people have reviewed this hotel

Traveler rating
    11
    61
    48
    39
    65
See reviews for
52
97
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Tauranga, New Zealand
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Cheap price for an overnight stay. The place certainly had its faults, but as far as money goes, we got what we paid for. If we wanted excellent accommodation we would have had to pay more. The Hotel is in definate need of a good makeover, but I've stayed in worse.

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Auckland, New Zealand
Top Contributor
127 reviews 127 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Thought that when i checked into the room , that at last new owners had taken over the Hotel , as some cleaning changes have been instituted and linen appeared new Sorry TV didnt go but wasnt an issue Alas when i checked out, no new owners and Mr wilson back in control, hope he dosnt make this manager again... More

Was this review helpful? Yes 1
Bracknell, United Kingdom
Top Contributor
95 reviews 95 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It's very difficult to give the Geyserland an overall rating. The condition of the hotel is so bad it's a joke! The building is very old and poorly maintained, and it looks like it has not been touched for years. The whole place is in dire need of a complete refurbishment and given the state it is currently in it... More

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1 review
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Hotel for one night while travelling to Wellington and again on our return to Auckland. the room and bedding were clean and comfortable enough for the time we stayed there. The hotel itself is a bit dated and needs some upliftment but on the whole the staff were pleasant to deal with and very helpfull.

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Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel is a mixed bag- but we keep coming back (this would have been our third stay) because of the outstanding view, the warm room and the value for money. First the negatives. We arrived at 9 05 pm on a Friday night. Not an extraordinary time to check in, if you are driving from Auckland. While the new... More

Was this review helpful? Yes 1
Kerikeri, New Zealand
Contributor
15 reviews 15 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked this as a deal and paid the extra few dollars for a geyser-view room. Admittedly the hotel has probably seen better days, but our room was clean, had all the amenities you'd expect and having the view of the geyser both day and night (It remained lit up through the night, which was stunning!) was a memorable treat.... More

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Auckland Region, New Zealand
2 reviews
4 of 5 stars Reviewed July 6, 2014

Had a great view over the thermal fields next door with geyser playing most of the time. Room was a bit dated but nice and clean. The new managers are doing a great job of bringing the rooms up to standard. Hope they get more funds to work on the pools.

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Greg W, Owner at SilverOaks Hotel Geyserland, responded to this review

Thank you for taking the time to provide your valuable feedback. We do have a great housekeeping team and they do keep the rooms clean. We will look at upgrading the spa very shortly Kind Regards Greg Wilson More

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 22, 2014 via mobile

We bought this on a deal site and unfortunately did not review until after we had paid for 3 nights. Tried to get our money back but was declined. We got to hotel and were given the worst room 837 - the only room with a big tree blocking the view of the geysers! It looked like it belonged in... More

Was this review helpful? Yes 1
SophieAuckland, Owner at SilverOaks Hotel Geyserland, responded to this review

Dear reviewer Whilst we do appreciate your feedback, your comments are completely incorrect. To claim the soil is soft, is complete nonsense, and your comments in relation to the Hotel is nonsense. I do appreciate that my response may come across rude, and I do apologise for this, but to make false statements is really not acceptable Kind Regards More

Whangarei, New Zealand
1 review
4 of 5 stars Reviewed June 15, 2014

We had a very good weekend stay, really enjoyed the views and the excellent staff who went out of their way to help us. Feel sorry for them putting up with flack caused by the owner's lack of upkeep, but be realistic people, you paid very little and get what you pay for. Who wants to spend all their time... More

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Greg W, Manager at SilverOaks Hotel Geyserland, responded to this review

Thank you for your feedback We are currently starting an upgrade program, and we do hope that you see some amazing changes to the property, over time The property is in a great location, and we are pleased to hear you enjoyed your stay Kind Regards Greg More

Lower Hutt, New Zealand
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 15, 2014

Wonderful views and budget friendly price. Suited my needs for the night. Only had 4 TV channels and breakfast was only coffee and toast, however this was included in the price. Very friendly man at reception. Great parking for trucks

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Greg W, Manager at SilverOaks Hotel Geyserland, responded to this review

Thank you for the feedback The Hotel does offer an amazing view of the Pohutu Geyser and mud pools, it is probably the best view in Rotorua. We look forward to seeing you on your next trip Kind Regards Greg More

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Additional Information about SilverOaks Hotel Geyserland

Address: 424 Fenton Street, Rotorua 3201, New Zealand (Formerly Quality Hotel Geyserland)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — SilverOaks Hotel Geyserland 3.5*
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Also Known As:
Quality Hotel Rotorua
Quality Inn Rotorua

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The hotel overlooks the world famous Pohutu Geyser and is directly opposite the Rotorua International Golf course. The 70 rooms hotel offers pool view rooms and Geyser View Suites, facilities include Geyser View Restaurant, bar, gym, spa, sauna, heated spout pools, Conference Centre, business centre, internet cafe, wireless internet. ... more   less 
Number of rooms
70

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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