The hotel is a little bit out of town, so you'll need transport. Ask for a Geyser view room if you don't mind listening to bubbling mud pools while trying to fall asleep. You won't be able to avoid a little bit of traffic noise, as the hotel is right on the main road. We found the hotel an absolute... more

We stayed in 21 different accommodations in NZ, and this was the dirtiest & shabbiest of the lot. Our reservation showed check-in at noon. We arrived 12;30 and were told to come back after 4:00 because the room wasn't clean. A little after 4, to get ready for a Hangi at 5. Getting off the abused elevator, everything about the... more

Hotel overlooks the "Lving Thermal Village" a local tourist attraction and is a 20 minute walk out of the town centre. Rooms are adequate with small bathrooms. Clean, friendly helpful staff with a pleasant brakfast room offering both hot and cold food. Ideal for short stop-over. Good evening out to experience the Maori culture was the "Mitai Maori Village". picked... more

After seeing all the horrible stories about this hotel, I was very close to cancelling the booking and making another booking elsewhere. I did not have the time to change the booking so we went ahead with it hoping for the best. We were pleasantly surprised with the hotel. The views were amazing - our room looked directly at the... more

We were really disappointed with this hotel. I wouldn't even call it a hotel, it's more like a (pretty bad) backpackers. The room was big, but very very shabby and freezing cold. It looked like it was built in the 60's and never refurbished and still with the same worn out furniture. Thankfully there was a radiator in the bedroom,... more

I stayed here as part of a large group. The convenience of this hotel to Pohotu was a definite plus. We were booked for the Hangi Feast on the night of our arrival. I wouldn't recommend spending your money on this. I was disappointed with it and you can spend your money at the Pohotu cultural center down the street... more

The good - I liked the size of the room, nice shower and bath, outlook over the mud pools and Pohutu Geyser The OK - a bit far from town unless you wanted to drive, breakfast OK, but not great, traffic noise, but there was an internal door which cut down noise The bad - large cockroach that crawled in... more

Location on the outskirts but did not impact us as we had a car From Room got free view of Geysers in action Am quite used to smell as work on a chemical plant Good value for money for 1 night stay When booking expectations were low but place bettered these more

In my view this hotel was truly horrible. It stated refurbished in 2006 - dont believe it, the reception area possibly, the room we had was circa 1960. Really shabby, and dirty. We stayed at 6 different motels/hotels throught the north island and this was outstandingly bad. We asked to be moved and they offered us a better room for... more