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All 49 Rotorua B&Bs / inns

Black Swan Lakeside Boutique Hotel

5.0 of 5 Small Hotel   |   171 Kawaha Point Road, Rotorua, New Zealand
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Ranked #7 of 49 Rotorua B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
  • Overview
  • Reviews (56)
  • Photos (34)
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56 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Can anyone say AMAZING! The hotel is beautiful and tucked away nice and private. The decor is lovely and the view cannot even be described. It was such a pleasant stay I will definitly be back. Lovelu, friendly owners willing to go above and beyond for their guests. Thank you again!

Was this review helpful? Yes 1
Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed 3 weeks ago

Lovely couple who own the Hotel, looking forward to the Treatment Rooms being added. Fantastic views and friendly service, rooms were cosy and inviting and loved the tiling in the bathrooms. Breakfast was lovely especially in the dining room with those amazing views across the lake. Loved the Jetty and being able to be picked up from the Hotel for... More

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Melbourne, Australia
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

The location is a little far away from City, but it is really quiet and near Lake Rotorua, The view is really beatiful and the whole house looks clean and tidy. It is best to stay here in the Summer time, then u can use the swimming pool and sauna. It is good for the people who like quiet place... More

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Auckland Region, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

Spent 4 nights here. The level of service was beyond anything I have experienced anywhere. Nothing was too much trouble including making a coffee on request and even driving us both ways to eat in town so we had no problems with one of us not drinking. The food, decor in the rooms and the facilities were great. We will... More

Was this review helpful? Yes 1
Napier, New Zealand
2 reviews
5 of 5 stars Reviewed June 25, 2014

Our only regret or dislike about our experience is our stay was not long enough. Wonderful location, exceptional service and a quality facility. This place is perfect to escape and spend a quiet night away from it all or enjoy as a group. One of the best i have stayed in for years and we will be returning when we... More

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Top Contributor
56 reviews 56 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 13, 2014 via mobile

Great waterside location, with interesting grounds. The interior is very blingy - in a good way - although the black carpets must drive the staff crazy. There were only 2 rooms occupied while we were there, so we had the opportunity to enjoy chatting to Gretchen when we had a drink after dinner. We had a great time and would... More

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Morristown, New Jersey
1 review
5 of 5 stars Reviewed May 5, 2014

Our only regret about this hotel is that we were not able to spend more time there. The grounds and views are beautiful, the room was a perfect set-up for a family of 4, and the whole place has a luxurious feel to it. Best of all was the manager who was on duty while we were there, Gretchen. She... More

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santa barbara
16 reviews 16 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 21, 2014 via mobile

My party of four adults had the pleasure of staying 2 nights at the Black Swan Lakeside Boutique Hotel in late April. The host/manager, Gretchen, couldn't have been more friendly, knowledgable, or accommodating. She seemed to be tireless, working at the front desk from dawn until late into the night. The property is located on stunning well kept grounds, right... More

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Eastbourne, United Kingdom
19 reviews 19 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 19, 2014

Wow - what a place. This is a stunning boutique hotel with the most wonderful lakeside views and gardens. We stayed for one night and although this is an expensive stop over you most definitely get what you pay for. Fabulous rooms, stunning views, elegant decor and the most attentive and helpful host in Gretchen who could not do enough... More

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London, United Kingdom
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 29, 2014

Wow what a hotel and service second to none with great food and staff who simply cant do enough for the guests, fabulous cant fault it at all our 2 day stop was breathtaking. The food was amazing but has to be prebooked so as they can bring in a chef. Great wine selection

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Additional Information about Black Swan Lakeside Boutique Hotel

Address: 171 Kawaha Point Road, Rotorua, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Black Swan Lakeside Boutique Hotel 5*
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34 photos of this hotel

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Pool/beach area (2)
Hotel & grounds (10)
Room/suite (8)
Bathroom (4)
Dining (3)
View from room (4)
Other (1)

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All management photos (3)
Hotel & grounds (1)
Other (2)
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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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