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Black Swan Lakeside Boutique Hotel

4.5 of 5 171 Kawaha Point Road, Rotorua, New Zealand
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Certificate of Excellence 2014
Black Swan Lakeside Boutique Hotel
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Black Swan Lakeside Boutique Hotel
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66 reviews from our community

Traveler rating
    61
    4
    1
    0
    0
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8
47
1
1
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we stayed for two nights and used The Black Swan as a base while visiting the volcanic parks. Arthur was most welcoming and generous with his advice on the area. A perfect place to stay while exploring the area.

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Helsinki, Southern Finland, Finland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel was stunning. Our room was picture perfect, and we felt extremely welcome during our stay. The owners were extremely nice.We got help planning things to do in Rotorua, great tips on places to go and things to see. Location was perfect, a bit away from it all. Loved the black swans!

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London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2014

We were welcomed by Arthur and Denise so warmly after a rather rainy drive from Coromandel. The hotel was everything we expected but more but what makes it so special is the personal touch they give to every part of the stay. We'd just arrived from Hobbiton so Arthur arranged for the kids to watch the second Hobbit movie in... More 

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Moree, Australia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 21, 2014

We spent four nights here. It is a fabulous location overlooking and right on the lake with lovely gardens. We loved its seclusion and tranquility. Rooms were great and food was fabulous with four courses offered on a limited menu each evening and a lovely cooked breakfast each day overlooking the lake. Arthur and Denise were the perfect hosts. There... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2014

Thoroughly enjoyed our visit. Nice welcome from Arthur & Denyse. Lovely room well appointed. Good chef in house. great breakfast in the dining room over looking lake. Definitely like to visit again. Very relaxing. Wonderful 1 hour facial in the day spa.

Was this review helpful? Yes 1
Auckland, Auckland, New Zealand
1 review
5 of 5 stars Reviewed October 2, 2014

We spent one wonderful night at Black Swan and could not have been made to feel more welcomed by owners Arthur and Denise, who went the extra mile to ensure we had everything we needed and more for our stay. Our room was beautifully appointed with a tranquil view over the lake. The room was spotlessly clean and very well... More 

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Auckland, New Zealand
1 review
5 of 5 stars Reviewed September 28, 2014

We spent one night here as a special treat for my partner’s 50th and loved every minute. The charming owners did a wonderful job looking after us making us feel welcome, we didn't want for anything. Rooms are well appointed and in perfect condition. Awesome location right on the lake, perfect for a wedding!

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 14, 2014 via mobile

Can anyone say AMAZING! The hotel is beautiful and tucked away nice and private. The decor is lovely and the view cannot even be described. It was such a pleasant stay I will definitly be back. Lovelu, friendly owners willing to go above and beyond for their guests. Thank you again!

Was this review helpful? Yes 2
Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed August 6, 2014

Lovely couple who own the Hotel, looking forward to the Treatment Rooms being added. Fantastic views and friendly service, rooms were cosy and inviting and loved the tiling in the bathrooms. Breakfast was lovely especially in the dining room with those amazing views across the lake. Loved the Jetty and being able to be picked up from the Hotel for... More 

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 19, 2014

The location is a little far away from City, but it is really quiet and near Lake Rotorua, The view is really beatiful and the whole house looks clean and tidy. It is best to stay here in the Summer time, then u can use the swimming pool and sauna. It is good for the people who like quiet place... More 

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Additional Information about Black Swan Lakeside Boutique Hotel

Address: 171 Kawaha Point Road, Rotorua, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Black Swan Lakeside Boutique Hotel 4.5*
Number of rooms: 8
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