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Black Swan Lakeside Boutique Hotel

5.0 of 5 171 Kawaha Point Road, Rotorua, New Zealand
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Certificate of Excellence 2014
Black Swan Lakeside Boutique Hotel
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Black Swan Lakeside Boutique Hotel
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59 reviews from our community

Traveler rating
    54
    4
    1
    0
    0
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6
44
1
1
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • English first
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  • German first
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    (26)
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    (11)
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    (15)
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Auckland, Auckland, New Zealand
1 review
5 of 5 stars Reviewed 3 weeks ago

We spent one wonderful night at Black Swan and could not have been made to feel more welcomed by owners Arthur and Denise, who went the extra mile to ensure we had everything we needed and more for our stay. Our room was beautifully appointed with a tranquil view over the lake. The room was spotlessly clean and very well... More

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Auckland, New Zealand
1 review
5 of 5 stars Reviewed 3 weeks ago

We spent one night here as a special treat for my partner’s 50th and loved every minute. The charming owners did a wonderful job looking after us making us feel welcome, we didn't want for anything. Rooms are well appointed and in perfect condition. Awesome location right on the lake, perfect for a wedding!

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014 via mobile

Can anyone say AMAZING! The hotel is beautiful and tucked away nice and private. The decor is lovely and the view cannot even be described. It was such a pleasant stay I will definitly be back. Lovelu, friendly owners willing to go above and beyond for their guests. Thank you again!

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Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed August 6, 2014

Lovely couple who own the Hotel, looking forward to the Treatment Rooms being added. Fantastic views and friendly service, rooms were cosy and inviting and loved the tiling in the bathrooms. Breakfast was lovely especially in the dining room with those amazing views across the lake. Loved the Jetty and being able to be picked up from the Hotel for... More

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

The location is a little far away from City, but it is really quiet and near Lake Rotorua, The view is really beatiful and the whole house looks clean and tidy. It is best to stay here in the Summer time, then u can use the swimming pool and sauna. It is good for the people who like quiet place... More

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Auckland Region, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

Spent 4 nights here. The level of service was beyond anything I have experienced anywhere. Nothing was too much trouble including making a coffee on request and even driving us both ways to eat in town so we had no problems with one of us not drinking. The food, decor in the rooms and the facilities were great. We will... More

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Napier, New Zealand
2 reviews
5 of 5 stars Reviewed June 25, 2014

Our only regret or dislike about our experience is our stay was not long enough. Wonderful location, exceptional service and a quality facility. This place is perfect to escape and spend a quiet night away from it all or enjoy as a group. One of the best i have stayed in for years and we will be returning when we... More

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Bedfordshire
Top Contributor
56 reviews 56 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 13, 2014 via mobile

Great waterside location, with interesting grounds. The interior is very blingy - in a good way - although the black carpets must drive the staff crazy. There were only 2 rooms occupied while we were there, so we had the opportunity to enjoy chatting to Gretchen when we had a drink after dinner. We had a great time and would... More

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Morristown, New Jersey
1 review
5 of 5 stars Reviewed May 5, 2014

Our only regret about this hotel is that we were not able to spend more time there. The grounds and views are beautiful, the room was a perfect set-up for a family of 4, and the whole place has a luxurious feel to it. Best of all was the manager who was on duty while we were there, Gretchen. She... More

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santa barbara
Contributor
16 reviews 16 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 21, 2014 via mobile

My party of four adults had the pleasure of staying 2 nights at the Black Swan Lakeside Boutique Hotel in late April. The host/manager, Gretchen, couldn't have been more friendly, knowledgable, or accommodating. She seemed to be tireless, working at the front desk from dawn until late into the night. The property is located on stunning well kept grounds, right... More

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Additional Information about Black Swan Lakeside Boutique Hotel

Address: 171 Kawaha Point Road, Rotorua, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Black Swan Lakeside Boutique Hotel 5*
Number of rooms: 8
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