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Black Swan Lakeside Boutique Hotel

Certificate of Excellence
171 Kawaha Point Road, Rotorua, New Zealand
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1 room 1 adult
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Black Swan Lakeside Boutique Hotel
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108 Reviews from our TripAdvisor Community

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Hanoi, Vietnam
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This place is a somewhat pricey, but a very nice experience. Excellent rooms - only eight of them, located in a beautiful garden right at the shore of the stunning Rotorua lake. Amazingly, a contingent of the Black Swans actually hang out there. The hotel has its own lawn-style helipad, and since you are already spending big money don't miss... More 

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Thank ThomasBo
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We loved our visit to the black swan - we were so grateful for the lovely room with its own private balcony. Everything was splendid, especially the delicious breakfasts. The hosts were lovely and we really enjoyed every day - particularly relaxing and reading on the beautiful grounds. Highly recommend as a unique intimate property!

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Thank SharonCO5
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Wonderful garden, elegant and contemporary decor, the bedrooms are big and confortable. The cenary is beautiful, a big lake with black swans, a deram garden with different ki da of flowers (Lilene romeo and juliet), and specially the best hosts ever, Arthur and Denise. They makes you feel as you are home.

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Thank Christiana K
Auckland
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

The Black Swan Rotorua with its emphasis on being a luxury style lodge / boutique hotel was disappointing. For the one night's stay of $895 we expected absolute luxury. The only luxurious feeling was the view as it was a Lakefront Room. For this price we had to ask for soap for the bathroom, no milk for a cup of... More 

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Thank Luxurysponge
Glasgow, United Kingdom
Level Contributor
111 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Was on a quick trip round the North Island with my sister and we stayed here for one night. I think we both wished it had been longer. A very friendly welcome from the owner and he helped arrange a table at the sister restaurant. We enjoyed our meal and it was great that he drove us to and from... More 

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Thank Claire_10_77
China
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 5, 2016

As many other reviewers pointed out this hotel is very Chic and the rooms are very trendy. The grounds are out of this world with beautiful gardens and out buildings. The addition of two hot tubs (one week before our arrival) to the old "grotto" overlooking the pool is a definite plus. The only thing that I would suggest for... More 

Helpful?
Thank Skipwah
Saratoga, California
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed December 31, 2015 via mobile

My family and I absolutely enjoyed our stay at the Black Swan hotel. My 7 year old used all possible superlatives to describe the place and true to his words it is also very kid friendly. Arthur was very helpful and also arranged a helicopter tour for our family to the White Island. The helicopter picked us up and dropped... More 

Helpful?
Thank radhakrg
Texas
Level Contributor
174 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed December 14, 2015

stayed here for 2 nights with family. the rooms were nice and the owner is a very nice man. he is a big disney fan so he has various disney pictures spread out over the resort property. he also knew about a new shanghai disney park before we did and i thought my family were huge disney fans! the rooms... More 

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1 Thank Carmen1318
Encinitas, California
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 11, 2015

A calm, beautiful place to spend some quiet time. The views are of the lake and spectacular gardens. Helpful, friendly staff and delightful breakfasts. There are beautiful spots to enjoy evening drinks and quiet conversation overlooking the lake. The rooms are lovely and tastefully done.

Helpful?
1 Thank mawickett
manchester
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed December 9, 2015 via mobile

We were there for two nights in November and were greeted on arrival by a very vivacious and hospitable Jill! She is truly warm and welcome and does everything she can to help you enjoy your visit to Rotorua. She listens to your ideas and makes suggestions. The bedroom was "ok". Nicely appointed but not well soundproofed from next door.... More 

Helpful?
1 Thank Tony K
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