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VR Rotorua Lake Resort

366 State Highway 33 | Mourea, Rotorua 3704, New Zealand (Formerly Amora Lake Resort)
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VR Rotorua Lake Resort
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180 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
31 reviews 31 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel with great staff. Its a little out of the way but lake view is awesome and the room is very nice. The gym wasn't great but only a minor issue. Food is nice for breakfast and there is a small corner shop across the road.

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thanks for discovering us on Tripadvisor and we appreciate your kind words following your stay at VR Rotorua Lake Resort. We shall look forward to your return in the near future. Regards, Vivek More 

Contributor
14 reviews 14 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed for 3 nights. The grounds were spacious and lovely. Staff friendly and helpful. Room was comfortable a bit squishy with 4 people and luggage. Beds were awesome and comfortable it was great to have a bath as well as a shower. We could hear outside noises in our room which did mean for one night of disturbed sleep.... More 

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued guest, We wish to thank you for your valuable feedback and are happy to note that you had a comfortable and a good experience with us. Its nice to know that you liked our staff and their approach towards customer delight, we take pride in that. All our rooms have bath as well as shower which is always... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Amazing place to stay in Rotorua. This hotel is just a few minutes away from the town centre but it is totally worth it. Best part it, it has a private lake access and a boat to take you across to a nice spa. Plus they have free kayaking and other activities like tennis, pool, sauna and gym. We had... More 

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, We are so appreciative of all your positive comments and feel very humbled that you would recommend our hotel to others – Thank you! We look forward to welcoming you back in the near future. Regards, Vivek More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a gem of a hotel in Rotorua. Just a few minutes drive from the town, this hotel is a perfect getaway destination. Beautiful and peaceful surroundings, private lake access and rooms facing the lake. It's so beautiful and the best part is no smell of sulphur. We enjoyed our stay at the hotel and the staff is very... More 

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thanks for your 5 star review !! We are very glad that you discovered us on Trip Advisor and enjoyed your stay. We look forward to welcoming you again soon. Regards, Vivek More 

Hamilton, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I found the staff at the VR Lakes resort professional, friendly and very helpful and they displayed a level of customer service, that I have often not found in other facilities, especially when co-ordinating a multi day event for such a large group of people. Last minute changes are going to happen and it is how those changes are dealt... More 

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay and 2 day business conference even more enjoyable. Please stay in touch... More 

Hamilton, New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

Thank you to the staff at the VR Rotorua Lake resort. Our wedding was perfect! Our outdoor ceremony was beautiful with Lake Rotoiti as the back drop; our photos are stunning. The staff were amazing and very dedicated leading up to, and during the wedding to make our special day so wonderful. The reception was awesome, the food was lovely... More 

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thanks for a wonderful review. We are so happy these guest left with nothing but great memories! Thank you so much for your praise for our staff members. All our team actively read Trip Advisor and Guest Feedback and it is much appreciated that you have taken the time to write good things about our Resort. Feedback... More 

Hamilton, New Zealand
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 27, 2015

I stayed here with my partner as we had a voucher for cheap accommodation. The staff were friendly enough when we arrived but seemed a bit put out by our cheaper accommodation. We found the room to be adequate but a little cold and it took forever to heat up. Breakfast was quite good in the morning with lots of... More 

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thanks for your feedback. We have installed brand new Air condition in all our 44 rooms . I am bit surprised to read when you say it took forever to heat up , whereas, it doesn't take long to heat up the rooms. I request you to email me at rotorua.gm@vrhotels.co.nz with your room number you stayed... More 

Te Puke, New Zealand
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 27, 2015

We spent one night at the hotel and that included dinner. The grounds are quite nice and the view across the lake of the Autumn trees was truly beautiful. Our room was a Lake View with a small balcony and very nice indeed. It did have a broken hinge on the wooden screen between bathroom and bedroom but was otherwise... More 

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, We are very glad that you discovered us on Trip Advisor and enjoyed your stay. We are in the process refurbishment and repainting the building is on our cards. We are doing the rooms first which will be finished soon and after that will be doing repainting of building. We look forward to welcoming you again soon... More 

Hamilton, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed May 24, 2015

We enjoyed our stay thank you. Beautiful room with stunning view - thanks so much for the up grade!!!! Your service was so helpful and caring. The resturant was a little busy so we did choose to drove back to town - but the breakfast was really fantastic.

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look... More 

1 review
5 of 5 stars Reviewed May 19, 2015 via mobile

Amazing resort with stunning views, highly recommended if you heading to rotorua. Very helpfull staff who guided me a lot as it was my first visit to roturua. Awesome service with a big smile on their face all the time. Your restaurant food was fabulous and i enjoyed every second i spent in your resort. In short u just cant... More 

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, On behalf of the entire VR Rotorua Lake Resort team I'd like to thank you for your praise. We are very happy to hear that you had a great experience here and we hope to have the opportunity to host you and your family, friends in the near future. Regards, Vivek More 

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