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VR Rotorua Lake Resort

366 State Highway 33 | Mourea, Rotorua 3704, New Zealand (Formerly Amora Lake Resort)
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VR Rotorua Lake Resort
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VR Rotorua Lake Resort
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149 reviews from our community

Traveler rating
    63
    46
    30
    6
    4
See reviews for
32
72
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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    (149)
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    (32)
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Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We spend in this hotel only one night, without dinner or breakfast. Th room was comfortable, very nice view on the little lake nearby and good weather conditions enable us to walk around. The area around is quite, but you can see such a view in many places around New Zealand. We use the jakuzi pool for sometime and after... More 

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued guest, On behalf of the entire VR Rotorua team I'd like to thank you for staying with us. We are very happy to hear that you had a great experience here and we hope to have the opportunity to host you and your family, friends in the near future. Regards, Vivek More 

Doncaster East, Australia
1 review
5 of 5 stars Reviewed 1 week ago

My partner and I travelled from Australia and had been staying in several accommodation providers across the North Island of NZ. BY FAR, the staff at VR Rotorua Lake Resort were the BEST. Warning- possibly too much information provided next. My partner was dreadfully unwell in the middle of the night, we had to go to hospital, and the staff... More 

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, We are delighted to read your awesome review.Thank you very much for giving us the perfect score and your kind words on the service you received . Hopefully you and your partner reached safely back home. Looking forward to hosting you again in the near future. Warm regards from my whole team. Regards, Vivek More 

Wirral
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Exceptional service from hotel manager Jin Kim. Could not have been more helpful in suggesting planned trip on helicopter pick up on hotel lawn. A spectacular way to start the day. Hotel in beautiful setting overlooking lake. Rooms recently reburbished. Maori experience evening in Rotorua provided coach from hotel which was a pleasant surprise. Barry and Morag

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thank you very much for your 5-star review. We are pleased to hear that you thoroughly enjoyed your stay here at VR Rotorua Lake Resort. We hope to host you again in the near future and let you experience Rotorua and VR Rotorua Lake Resort in a different season and atmosphere. Regards, Vivek Singh More 

Camberley, United Kingdom
Contributor
20 reviews 20 reviews
19 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel has better views than many in Rotorua but it is a long long way from town. Though there has been some investment (first rate bathroom) the place looks and feels like it has seen better days. The staff were anxious to please (sometimes painfully so) but the place lacked the professionalism of others on our tour. since we got... More 

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thank you very much for taking the time to provide us with this review. We are in the process of refurbishment in a phased manner and all the Refurbishment will be done by next few months. Some of the rooms are allready done and i request you to please email me on rotorua.gm@vrhotels.co.nz, whenever you wish to... More 

Saltsh
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent 2 nights at this hotel in mid February. We were immediately impressed by the friendly and helpful Reception staff. Although on the first floor, Gary immediately took our bags up to our room, so this was not a problem. The view over the lake was tranquil and very pleasant.The hotel, though old, has a certain charm to it. We... More 

Was this review helpful? Yes 1
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Elizabeth, On behalf of the entire VR Rotorua team I'd like to thank you for your praise. We are very happy to hear that you had a great experience here and we hope to have the opportunity to host you and your family, friends in the near future. Regards, Vivek More 

Warwick, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is not in Rotorua City, it is actually about 20km outside, and travel time varies with traffic, 15-30 minutes (a $60 fare for a take and pick up later.) It is set beside a lake but not Rotorua, and there are no alternative restaurants within walking distance. We stayed three nights; the first night the hotel was understaffed... More 

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, We wish to thank you for your feedback as it helps us to improve our service. We are happy to know that you liked view and comfort of our rooms. Thanks for appreciating our front office service. I really feel sorry for not have a top service in our Restaurant. We do hope to see you again... More 

Auckland, New Zealand
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 9, 2015

I have been there twice in 14 days, one of the best location in New Zealand. The rooms are large and nice. I personally felt they have private lake, no waves so easy to kayak with family and kids. Staff were so friendly and smiley. I would recommend this resort for relax. Thanks staff and Manager (I guess Vivek) for... More 

Was this review helpful? Yes 3
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, thank you very much for the 5-star review! We are very happy to hear that you enjoyed your stay at VR Rotorua Lake Resort. We look forward to hosting you again during your next trip to Rotorua. Regards, Vivek More 

Abergavenny, United Kingdom
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 7, 2015

Nice room overlooking the lake. Extremely comfortable bed. Bathroom spotlessly clean. Food in the restaurant was fast and well prepared. The usual breakfast buffet was ok, but a little boring after the first day. The location is just outside Rotorua which may seem inconvenient to some but at least it minimises the smell of sulphur. Wifi is free though a... More 

Was this review helpful? Yes 3
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, We are very pleased to read your 5 star review, thank you for sharing your experience. We are lucky to have such a good location being away from the hustle and bustle of Rotorua town yet handy for many places of interests. We are also happy to know that you enjoyed our comfortable bed and lake view... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 6, 2015

We stayed here for 2 nights as part of our tour of New Zealand. We arrived having had a long drive from the bay of islands we were greeted warmly and luggage taken to our room without having to ask. The room was beautifully decorated with comfortable bed and a modern clean bathroom. The view was out over the lake... More 

Was this review helpful? Yes 3
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Simon, Thank you very much for the 5-star review! We are very happy to hear that you enjoyed your stay at VR Rotorua lake Resort. We look forward to hosting you again during your next trip to Rotorua. Regards, Vivek More 

Canberra, Australia
Reviewer
4 reviews 4 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 4, 2015

The location is the best part. The view from the room is superb. It is serence and peaceful. The service is good. Breakfast was included in the price of the room which I thought was good. Breakfast was good, but got bit monotonous as we stayed 4 nights. The staff were very friendly. They guided us to choose the attractions.... More 

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, We are very pleased to read your 5 star review, thank you for sharing your experience. We are lucky to have such a good location being away from the hustle and bustle of Rotorua town yet handy for many places of interests. We are looking forward to your next visit now and will love to welcome you... More 

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