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VR Rotorua Lake Resort

366 State Highway 33 | Mourea, Rotorua 3704, New Zealand (Formerly Amora Lake Resort)
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VR Rotorua Lake Resort
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VR Rotorua Lake Resort
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121 reviews from our community

Traveler rating
    47
    41
    25
    5
    3
See reviews for
21
60
3
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

stayed with my family for one night recently in the lakeview room. The only positive for this property is the lakeview rooms. if you are not staying in the lakeview rooms, avoid this property. To begin with it is a good 15min drive from the town, so if you don't have a car, it is a pain to get to... More 

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Australia
Top Contributor
53 reviews 53 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Recently stayed with my family in the time share apartments. The apartments are located right on the Lake & they have a fabulous aspect. The apartment was 2 storeys & fully self-contained. Accommodation was comfortable, clean & ideal for families. Dined in the restaurant on one occasion & was very happy with the service. We were a family of 7... More 

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Hamilton, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

My stay at the VR Lake Rotorua was arranged by my boss.Overall a fantastic stay! Nice room with a wonderful view, staff very attentive and friendly.great buffet breakfast! Really could not fault anything! we had a quiet room, very clean with all amenities we needed.The restaurant and bar are well serviced and food quality was excellent. We enjoyed a very... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Had loads of fun with the kids. Furniture was old and the heater let off a spark when I turned it on. The room service was expensive and at times slow. Staff were very friendly and the location was just amazing. I would Definatley go back. My kids loved the chess board. Would want the room facing the lake again.

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Currently the VR Rotorua Lakes Hotel. We were here on a Sat evening for a meal. Do not sit punctual as the chef seems to arrive at 6pm and then needs time to prepare. We were the first seated (6pm), two meals took 40 mins to arrive. You are paying for the view rather than the food. The experience would... More 

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vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued guest, Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. The issues raised in your feedback will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to... More 

Sydney
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We booked online wanting a hotel that was away from the tourist hotels in Rotorua. It was peaceful and relaxing. We only stayed 2 nights but it was quiet and woke up to a wonderful view of the lake each day. On the first night a tourist bus did arrive but hardly noticed them. The only flaw was the room... More 

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vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Peter, We wish to thank you for your valuable feedback and are happy to note that you enjoyed your stay with us. We will be now look forward to your next visit. Regards, Vivek More 

Auckland Region, New Zealand
Top Contributor
222 reviews 222 reviews
25 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed November 19, 2014

A hotel from the 1980’s that has been renamed four times and is currently the VR Rotorua Lakes Hotel however it has not changed a lot over the years. The hotel rooms are comfortable and tidy but they are getting rather tired with things like damaged toilet seats, 20 year old TV and peeling outside paint. The dining room is... More 

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vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thank you very much for taking the time to provide us with this review. It is nice to hear that you found are hotel rooms comfortable. We are in the process of refurbishment in a phased manner and all the Refurbishment will be done by next few months. Some of the rooms are allready done and i... More 

Top Contributor
71 reviews 71 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 18, 2014

We stayed here to avoid the smell of downtown Rotorua. It is far enough away to accomplish this goal. The location is beautiful with a view of the little lake from many rooms. The room needs an update, the furniture looks very well used. The breakfast staff, while very nice, could not keep up with the tourist bus crowds we... More 

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vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Nancy, Thanks for your valuable comment and we are happy to know that loved our staff Hospitality and the location. We have already started doing the renovation in the rooms and you will definetly see a modernized Resort in your next visit. we are also in the process of upgrading wifi as it taking us bit longer than expected... More 

Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 6, 2014

Lovely place to stay - close to all the sights of Rotorua but away from all the tourists. Beautiful views over the lake from your room and even from your bath! Food was really nice, even room service as it looked like it was cooked in the restaurant kitchen rather than heated up in a microwave. Such a nice view... More 

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vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Sarah, We wish to thank you for your valuable feedback and are happy to note that you had a top notch stay with us. We wish to thank you for all the good words and now look forward to your next visit. Regards, Vivek More 

2 reviews
3 of 5 stars Reviewed November 5, 2014 via mobile

Great spot, great food, empty wineglass, no water refills, no table checks. Didn't deliver ordered entrée yet on the bill, many other choices I would go to first like eat street. Maybe they're relying on captive audience of guests who don't leave building

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vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Kombi, Thanks for your valuable feedback. It is disappointing to see that on this occasion we weren't able to deliver on the usual high standard of service and facilities which we strive to ensure that all of our customers experience. The points in regards to restaurant service are noted and your comment has been forwarded to our F&B manager.... More 

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Additional Information about VR Rotorua Lake Resort

Address: 366 State Highway 33 | Mourea, Rotorua 3704, New Zealand (Formerly Amora Lake Resort)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Number of rooms: 44
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Hotel Style:
#4 Top resorts Hotel in Rotorua
#32 Family Hotel in Rotorua

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