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VR Rotorua Lake Resort

366 State Highway 33 | Mourea, Rotorua 3704, New Zealand (Formerly Amora Lake Resort)
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VR Rotorua Lake Resort
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VR Rotorua Lake Resort
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154 reviews from our community

Traveler rating
    63
    49
    32
    6
    4
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36
73
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Top Contributor
116 reviews 116 reviews
59 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Al large sprawling place sited next to Lake Rotoiti. It was nice to walk on the grass to the lakeside (watch out for duck poo!) and take in the peaceful setting. It was a bit of a drive into town but not too bad. One geothermal park is located very near and the Redwoods aren't too far to drive. Overall... More 

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Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Recently stayed for 2nd time. Quiet, pretty setting. Attractive, spacious rooms. Smallish but perfectly formed outdoor (heated) pool with two spas, next to the bar and sheltered from wind which was a perfect hideaway on a rainy afternoon, and returning there in the evening beneath the stars was wonderfully relaxing. Our boys (10 and 7) loved chess on the lawn... More 

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Auckland, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago NEW

it's 20 minutes from rotorua city centre...however if you want quite, cosy lakeside accommodation....them this is place you have to stay for your holiday... also all staffs are very kinds and supportive. it is quite impressed restaurant staff help us to care kid before i asked. very supportive.

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Wonderful to read your comments and to have hosted you. The team was delighted to provide the services we are known for and let you experience what true genuine hospitality is. Hope you will return soon for your next holiday. Regards, Vivek More 

Brisbane, Australia
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

We have a very mixed experience. The rooms are lovely, well priced and the view of the lake is special. We got to know one of the outstanding staff (from Mumbai), who was the epitome of a friendly professional host. The hotel is in quite an isolated location so the only real dinner option is at the hotel restaurant. As... More 

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vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thank you for your feedback on your experience at our onsite Restaurant, we appreciate all constructive comments, giving us a better idea on future improvements. We are extremely disappointed that the meal you received fell below both your expectations and our standards. All of your comments will be dealt with at an Executive level and relayed back... More 

Wellington, New Zealand
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Seemingly we managed to get the last available lake view room on the ground floor. We thanked the helpful receptionist and drove around the end of the accommodation block and parked beneath a tree by the boat ramp. Beautiful views from the room across a small bay. Well presented room, clean, nice bathroom lovely deep full length bath. All in... More 

Was this review helpful? Yes 1
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thank you so much for your review and we are glad to hear that you thoroughly enjoyed your stay here. Thank you for pointing out the highlights, our beautiful location, wonderful meal & wine selections and customer service. There's an endless list of things to do and see in Rotorua, we look forward to your return to... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We spend in this hotel only one night, without dinner or breakfast. Th room was comfortable, very nice view on the little lake nearby and good weather conditions enable us to walk around. The area around is quite, but you can see such a view in many places around New Zealand. We use the jakuzi pool for sometime and after... More 

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued guest, On behalf of the entire VR Rotorua team I'd like to thank you for staying with us. We are very happy to hear that you had a great experience here and we hope to have the opportunity to host you and your family, friends in the near future. Regards, Vivek More 

Doncaster East, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

My partner and I travelled from Australia and had been staying in several accommodation providers across the North Island of NZ. BY FAR, the staff at VR Rotorua Lake Resort were the BEST. Warning- possibly too much information provided next. My partner was dreadfully unwell in the middle of the night, we had to go to hospital, and the staff... More 

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, We are delighted to read your awesome review.Thank you very much for giving us the perfect score and your kind words on the service you received . Hopefully you and your partner reached safely back home. Looking forward to hosting you again in the near future. Warm regards from my whole team. Regards, Vivek More 

Wirral
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 9, 2015

Exceptional service from hotel manager Jin Kim. Could not have been more helpful in suggesting planned trip on helicopter pick up on hotel lawn. A spectacular way to start the day. Hotel in beautiful setting overlooking lake. Rooms recently reburbished. Maori experience evening in Rotorua provided coach from hotel which was a pleasant surprise. Barry and Morag

Was this review helpful? Yes
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thank you very much for your 5-star review. We are pleased to hear that you thoroughly enjoyed your stay here at VR Rotorua Lake Resort. We hope to host you again in the near future and let you experience Rotorua and VR Rotorua Lake Resort in a different season and atmosphere. Regards, Vivek Singh More 

Camberley, United Kingdom
Contributor
20 reviews 20 reviews
19 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 4, 2015

Hotel has better views than many in Rotorua but it is a long long way from town. Though there has been some investment (first rate bathroom) the place looks and feels like it has seen better days. The staff were anxious to please (sometimes painfully so) but the place lacked the professionalism of others on our tour. since we got... More 

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vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thank you very much for taking the time to provide us with this review. We are in the process of refurbishment in a phased manner and all the Refurbishment will be done by next few months. Some of the rooms are allready done and i request you to please email me on rotorua.gm@vrhotels.co.nz, whenever you wish to... More 

Saltsh
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 28, 2015

Spent 2 nights at this hotel in mid February. We were immediately impressed by the friendly and helpful Reception staff. Although on the first floor, Gary immediately took our bags up to our room, so this was not a problem. The view over the lake was tranquil and very pleasant.The hotel, though old, has a certain charm to it. We... More 

Was this review helpful? Yes 1
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Elizabeth, On behalf of the entire VR Rotorua team I'd like to thank you for your praise. We are very happy to hear that you had a great experience here and we hope to have the opportunity to host you and your family, friends in the near future. Regards, Vivek More 

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