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All 50 Rotorua accommodations

Rock Solid Backpackers

2.0 of 5 Hostel   |   1140 Hinemoa Street | Downtown Rotorua, Rotorua, New Zealand
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91%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
LadyoftheArts Thornton, Colorado
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  • Reviews (97)
  • Photos (19)
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  • Room tips (11)
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97 people have reviewed this hotel

Traveler rating
    61
    28
    4
    3
    1
See reviews for
1
9
31
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed in private double - very basic facilities, just a bed and heater. Room cold upon arrival and wall heater took a few hours to warm the room up. Kitchen is average with everything you need. Bathrooms are horrible - always cold, always puddles on the floor (don't wear socks!), and not a nice environment. Free internet but signal not... More

Was this review helpful? Yes
Vanessa M, Owner at Rock Solid Backpackers, responded to this review

Kia ora We are sorry you did not have the experience you expected but we hope our responses below puts them into perspective. Hostel accommodation is basic - and therefore affordable and I believe our team works very hard to provide the best hostel experience for all our guests - which is attested by our many positive reviews. We are... More

Thornton, Colorado
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I loved the atmosphere at this place. Very friendly and helpful staff. Games and movies in the lounge were actually played with, and offered a great way to meet other people. The kitchen was a huge bonus - I love being able to cook on the road. The bedroom was nice and warm, although the bathroom wasn't heated, so showering... More

Was this review helpful? Yes
Vanessa M, Owner at Rock Solid Backpackers, responded to this review

Kia ora Thank you for taking the time to share your comments. We are pleased you appreciated our hospitality and enjoyed your stay with us! It is winter here now so we are glad you found your bedroom was comfy and warm. Our bathrooms are completely tiled areas to assist in cleaning (so not the warmest room in our hostel)... More

buenos Aires
1 review
5 of 5 stars Reviewed 1 week ago

Really nice hostel, clean, well thougth out . Fantastic staff, all of them. Operated by the owners, makes a lot of differences. I very much recomend this hostel to everyone travelling to rotorua. Has free wifi and i've got it in my rooms also, wich was great !! And te and coffee es free also. Fantastic deal. Great place in... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Vanessa M, Owner at Rock Solid Backpackers, responded to this review

Kia ora Sergio Thank you for taking the time to share your experience while staying with us. You were a pleasure to have as a guest and are always welcome to come back and play table tennis and the guitar! We really are very pleased you appreciated the hospitality of our great little team who make this hostel the best... More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a night and got the weekend special because of the noise pollution. It wasn't that noisy so if you can deal with a low hum of music and the occasional talking it is a good deal. It has free WIFI which is rare in New Zealand. Only negatives is that after 10 there is only a lounge... More

Review collected in partnership with this hotel

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Vanessa M, Owner at Rock Solid Backpackers, responded to this review

Kia ora Mel Thank you for taking the time to share your experience with Rock Solid. We really do value ate your feedback and glad you appreciated the special main street discount we offer - where you can grab private double room for $50 or a 4 bed dorm for only $19! Yes we do have a 2nd lounge area... More

Stockholm, Sweden
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here in March and still remember how great this place was! Everything was so clean, by far the cleanliest hostel I've ever stayed at. The kitchen was big- also the best kitchen in any hostel ever (you weren't at all disgusted by cooking in it and there was actually pots and stuff, apart from many other kitchens). There was... More

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Vanessa M, Owner at Rock Solid Backpackers, responded to this review

Kia ora Sofia Thank you for taking the time to share your experience with Rock Solid. We really do appreciate your feedback and are very pleased you thought Rock Solid was the cleanest hostel and best kitchen you have ever used ! We are pleased you also enjoyed the friendly vibe, our free unlimited high speed wifi and helpful staff... More

Frankfurt
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Me and 2 friends had a great stay at the Rock Solid Backpackers. It is cheap very clean and good based in Rotorua. They over plenty of tours and adventures. The only "negative" thing was the similarity to a prison in the rooms, but you get used to it and it isn't really that bad! All in all we had... More

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Vanessa M, Owner at Rock Solid Backpackers, responded to this review

Kia ora Karl Thank you for taking the time to share your experience with Rock Solid - we really do appreciate the feedback and pleased you found your stay with us 'good value for money"! In the past our building did house the offices of the Rotorua Inland Revenue Dept (Tax Department - and similar to a Prison perhaps ha... More

Palmerston North, Manawatu-Wanganui, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I found Rock Solid to be a really awesome place to stay, I had been looking around the various hostels for quite a while in order to find a place that had 3 things, free WiFi, storage lockers in the rooms and female only dorms. This place had it all. One of the main things I loved about it was... More

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Vanessa M, Owner at Rock Solid Backpackers, responded to this review

Kia ora Hillary Thank you for taking the time to place to share your experience with Rock Solid - we really do appreciate the feedback and pleased you found your stay with us 'pretty awesome' and we checked off all of your 'wish list' especially the free UNLIMITED wifi, free lockable wardrobes and female dorms! We are glad you appreciated... More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 20, 2014 via mobile

The location is very good. We had a private double for 50$ - an unbeatable price! The kitchen and the bathroom was in a very good condition. You get free vouchers for the internet (1GB per voucher). Free Coffee & Tea available. You get towels for free (just 10$ deposit). But... This price for the double is only available on... More

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Vanessa M, Owner at Rock Solid Backpackers, responded to this review

KIa ora Odo We do work hard at providing a comfortable and enjoyable stay for all our guests and are so pleased you appreciated our hostel facilities but we were very dismayed to hear of your issues, the following morning especially as if you had bought them to our attention at the time we would have happily sorted all of... More

Wellington, New Zealand
1 review
5 of 5 stars Reviewed June 20, 2014

Great hostel, stayed in a 8 bed dorm with my partner and it was nice, clean and plenty of space. Kitchen was great (love the spices) en used the free pool and table tennis a lot. Bathrooms can use some updating in the next couple of years, cause the rest of the hostel looks so modern compared to it. And... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Vanessa M, Owner at Rock Solid Backpackers, responded to this review

Kia ora Thank you for taking the time to share your great comments about our hostel. We are very glad you appreciated all we have to offer including the free activities in our guest lounge and the herbs and spices in the guest kitchen, as we do want our guests to be comfortable and enjoy their stay with us! Again... More

Auckland, New Zealand
1 review
4 of 5 stars Reviewed June 20, 2014

I recently visited Rotorua for a short trip, staying at Rock Solid for 3 nights. The hostel was in a great location, the rooms were spacious and clean (I was in an 8 bed dorm) and the staff very knowledgeable and helpful. Only criticism I could be is to say that it was a bit chilly in the rooms and... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Vanessa M, Owner at Rock Solid Backpackers, responded to this review

Kia ora Thank you for taking the time to place your great comments. We are so glad you appreciated everything our hostel has to offer and you had an enjoyable stay with us. We are sorry you found some areas chilly as we do have heaters that should be sufficient in keeping the rooms warm however unfortunately we do find... More

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Additional Information about Rock Solid Backpackers

Address: 1140 Hinemoa Street | Downtown Rotorua, Rotorua, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:2 star — Rock Solid Backpackers 2*
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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
FREE UNLIMITED WiFiBIG BOLD & BRIGHT!Rock Solid Backpackers recently refurbishing provides a clean, modern and inviting hostel for the intrepid traveller!Located in downtown Rotorua a short walk to all shopping, restaurants, cafes and Rotorua Visitors Centre.We have a large lounge for guests, and a 17m Rock Climbing wall and Art Cinema in our basement. ... more   less 
Number of rooms
19

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