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All 50 Rotorua accommodations

Rock Solid Backpackers

2.0 of 5 Hostel   |   1140 Hinemoa Street | Downtown Rotorua, Rotorua, New Zealand
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92%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
IsabelleWestra Utrecht, The Netherlands
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101 people have reviewed this hotel

Traveler rating
    62
    31
    4
    3
    1
See reviews for
1
9
32
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Utrecht, The Netherlands
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice place, very cheap. Decent kitchen. Good rooms with lockers (beds just a bit too hard). Too bad the common room closes at 22:00, cause there's a nice pool & ping pong table. It's very cool you can view the climbing area. Helpful staff

Was this review helpful? Yes
Vanessa M, Owner at Rock Solid Backpackers, responded to this review

Kia ora Isabelle Thank you for taking the time to place your comments. We are glad you found our hostel pretty cool especially the guest lounge and all the free activities we have provided. As our reception front desk is also located in the same area as the guest lounge we are open from 8am-10pm. We are sorry you did... More

Freiburg im Breisgau, Germany
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Enjoyed my stay very much. Rotorua is such a nice town! Worked in the hostel for accomondation, the staff is really nice! Had fun working there. Lounge is great, they got ping pong, billard, and a xbox! The rooms are tidy. Kitchen is nice. All in all a nice place and you dont spend much money on it!:)

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Vanessa M, Owner at Rock Solid Backpackers, responded to this review

Kia ora Ildigo Thank you for taking the time to place your comments. We are glad you enjoyed your stay with us, you and Martin were a pleasure to have as guests and helpers! Hope you are enjoying Blenheim and the rest of NZ and if you ever return to Rotorua do come back and visit us again! Ka kite... More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Stayed in private double - very basic facilities, just a bed and heater. Room cold upon arrival and wall heater took a few hours to warm the room up. Kitchen is average with everything you need. Bathrooms are horrible - always cold, always puddles on the floor (don't wear socks!), and not a nice environment. Free internet but signal not... More

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Vanessa M, Owner at Rock Solid Backpackers, responded to this review

Kia ora We are sorry you did not have the experience you expected but we hope our responses below puts them into perspective. Hostel accommodation is basic - and therefore affordable and I believe our team works very hard to provide the best hostel experience for all our guests - which is attested by our many positive reviews. We are... More

Thornton, Colorado
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I loved the atmosphere at this place. Very friendly and helpful staff. Games and movies in the lounge were actually played with, and offered a great way to meet other people. The kitchen was a huge bonus - I love being able to cook on the road. The bedroom was nice and warm, although the bathroom wasn't heated, so showering... More

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Vanessa M, Owner at Rock Solid Backpackers, responded to this review

Kia ora Thank you for taking the time to share your comments. We are pleased you appreciated our hospitality and enjoyed your stay with us! It is winter here now so we are glad you found your bedroom was comfy and warm. Our bathrooms are completely tiled areas to assist in cleaning (so not the warmest room in our hostel)... More

buenos Aires
1 review
5 of 5 stars Reviewed 5 weeks ago

Really nice hostel, clean, well thougth out . Fantastic staff, all of them. Operated by the owners, makes a lot of differences. I very much recomend this hostel to everyone travelling to rotorua. Has free wifi and i've got it in my rooms also, wich was great !! And te and coffee es free also. Fantastic deal. Great place in... More

Review collected in partnership with this hotel

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Vanessa M, Owner at Rock Solid Backpackers, responded to this review

Kia ora Sergio Thank you for taking the time to share your experience while staying with us. You were a pleasure to have as a guest and are always welcome to come back and play table tennis and the guitar! We really are very pleased you appreciated the hospitality of our great little team who make this hostel the best... More

Melbourne, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 13, 2014

Stayed here for a night and got the weekend special because of the noise pollution. It wasn't that noisy so if you can deal with a low hum of music and the occasional talking it is a good deal. It has free WIFI which is rare in New Zealand. Only negatives is that after 10 there is only a lounge... More

Review collected in partnership with this hotel

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Vanessa M, Owner at Rock Solid Backpackers, responded to this review

Kia ora Mel Thank you for taking the time to share your experience with Rock Solid. We really do value ate your feedback and glad you appreciated the special main street discount we offer - where you can grab private double room for $50 or a 4 bed dorm for only $19! Yes we do have a 2nd lounge area... More

Stockholm, Sweden
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

Stayed here in March and still remember how great this place was! Everything was so clean, by far the cleanliest hostel I've ever stayed at. The kitchen was big- also the best kitchen in any hostel ever (you weren't at all disgusted by cooking in it and there was actually pots and stuff, apart from many other kitchens). There was... More

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Vanessa M, Owner at Rock Solid Backpackers, responded to this review

Kia ora Sofia Thank you for taking the time to share your experience with Rock Solid. We really do appreciate your feedback and are very pleased you thought Rock Solid was the cleanest hostel and best kitchen you have ever used ! We are pleased you also enjoyed the friendly vibe, our free unlimited high speed wifi and helpful staff... More

Frankfurt
1 review
4 of 5 stars Reviewed July 2, 2014 via mobile

Me and 2 friends had a great stay at the Rock Solid Backpackers. It is cheap very clean and good based in Rotorua. They over plenty of tours and adventures. The only "negative" thing was the similarity to a prison in the rooms, but you get used to it and it isn't really that bad! All in all we had... More

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Vanessa M, Owner at Rock Solid Backpackers, responded to this review

Kia ora Karl Thank you for taking the time to share your experience with Rock Solid - we really do appreciate the feedback and pleased you found your stay with us 'good value for money"! In the past our building did house the offices of the Rotorua Inland Revenue Dept (Tax Department - and similar to a Prison perhaps ha... More

Palmerston North, Manawatu-Wanganui, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed July 1, 2014

I found Rock Solid to be a really awesome place to stay, I had been looking around the various hostels for quite a while in order to find a place that had 3 things, free WiFi, storage lockers in the rooms and female only dorms. This place had it all. One of the main things I loved about it was... More

Was this review helpful? Yes
Vanessa M, Owner at Rock Solid Backpackers, responded to this review

Kia ora Hillary Thank you for taking the time to place to share your experience with Rock Solid - we really do appreciate the feedback and pleased you found your stay with us 'pretty awesome' and we checked off all of your 'wish list' especially the free UNLIMITED wifi, free lockable wardrobes and female dorms! We are glad you appreciated... More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 20, 2014 via mobile

The location is very good. We had a private double for 50$ - an unbeatable price! The kitchen and the bathroom was in a very good condition. You get free vouchers for the internet (1GB per voucher). Free Coffee & Tea available. You get towels for free (just 10$ deposit). But... This price for the double is only available on... More

Was this review helpful? Yes
Vanessa M, Owner at Rock Solid Backpackers, responded to this review

KIa ora Odo We do work hard at providing a comfortable and enjoyable stay for all our guests and are so pleased you appreciated our hostel facilities but we were very dismayed to hear of your issues, the following morning especially as if you had bought them to our attention at the time we would have happily sorted all of... More

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Additional Information about Rock Solid Backpackers

Address: 1140 Hinemoa Street | Downtown Rotorua, Rotorua, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:2 star — Rock Solid Backpackers 2*
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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
FREE UNLIMITED WiFiBIG BOLD & BRIGHT!Rock Solid Backpackers recently refurbishing provides a clean, modern and inviting hostel for the intrepid traveller!Located in downtown Rotorua a short walk to all shopping, restaurants, cafes and Rotorua Visitors Centre.We have a large lounge for guests, and a 17m Rock Climbing wall and Art Cinema in our basement. ... more   less 
Number of rooms
19

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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