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Rotorua Thermal Holiday Park

463 Old Taupo Road (South End), Rotorua, New Zealand
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Best prices for: 1 room 1 guest
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Rotorua Thermal Holiday Park
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Rotorua Thermal Holiday Park
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166 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Aldershot, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked a cabin in this park without ensuite. The room was not very clean and there were several spiders in the bedding. The mattresses were not very comfortable and you could feel the bed underneath them. It was very cheap and the location was good but the rooms we stayed in could definitely be updated a bit. The wi-fi... More 

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Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you've got a car this place is perfect. I rented a private cabin with en suite and was everything I could have asked for, clean, comfy, great base for exploring Rotorua. It's a bit out of town so you need to be able to get around, but only a few minutes from Te Puia (famous Geiger site) and no... More 

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Sydney, Australia
Top Contributor
58 reviews 58 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our room was basic, but suited our needs: the beds were comfy, and the room was clean overall. Only complaints about the room is that the "cabin" had such poor insulation, it was freezing cold during the night, and the heater did little to help (as it turns itself off after a short period of time). The hot pools were... More 

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New Plymouth, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My partner and I with a toddler and a baby stayed in one of the self-contained tourist flats - one bedroom with a double bed, a set of bunks in the hallway and a sofa bed in the lounge. It was great value for money as infants (0-2yrs) are not charged, unlike in other places. It was spotlessly clean (and... More 

Was this review helpful? Yes 1
Adelaide, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good price for clean cabin in tranquil natural setting not far from town centre and other tourist attractions. Very affordable cafe menu and friendly staff. Comfortable beds and adequate kitchen facilities. The only downside is the outdoor hot pools: dirt and plant debris unfortunately turned a nice dip into an icky one. Could be improved with better filtration system, more... More 

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Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed April 19, 2015 via mobile

We had a great time here. Staff were excellent. The wood cabins are newer the old prefabs are retro. Just like camping as kids, bought back many memories of good times. The best bit was the hot pools and being so handy to everything. Clean and tidy. Unfortunately we never got to try the cafe as it seemed to be... More 

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Auckland Region, New Zealand
Top Contributor
62 reviews 62 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 17, 2015

We stayed for two nights while in Rotorua for the Xterra Rotorua Multi Sport Festival. Good accommodation - comfortable, clean and close to everything in Rotorua. Easy to get to Blue Lake where our Xterra trail run was. Has its own mineral pools which is a bonus.

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 of 5 stars Reviewed March 28, 2015

Stayed in a non-powered site. Because it was off-peak season: we had so many spots to choose from. Really nice set up. Excellent customer service with a huge knowledge of the area, really appreciate that. Thanks, will def stay again.

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 19, 2015 via mobile

We booked a cabin with an ensuite, it was a lovely little cabin in a quiet park filled with big beautiful trees. It also had its own thermal pools that you could use at your leisure. Great little spot.

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Tauranga, New Zealand
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 26, 2015

The title says it all! First impressions were the start of the terrible 24 hours - the older lady at the reception was terrible to deal with, she was rude, very abrupt and needs a crash course in customer service, especially in that industry. I couldn't remember if my booking was made in my maiden or married name, gave her... More 

Was this review helpful? Yes 3
Rotorua T, General Manager at Rotorua Thermal Holiday Park, responded to this review

We are looking into this incident and would like to apologise for your experience with us. If you wish to discuss this further with me so that we can get to the bottom of all these issues please contact me directly on HolidayParkOperations@waiariki.ac.nz and I'll be happy to discuss it further with you. Kind regards Alicia Styles Park Manager More 

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