We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 94 Rotorua hotels

Wai Ora Lakeside Spa Resort

4.5 of 5 Resort   |   77 Robinson Ave, Holden's Bay, Rotorua 3042, New Zealand
Hotel amenities
Save Saved
You added Wai Ora Lakeside Spa Resort to your Saves list
Wai Ora Lakeside Spa Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
87%
Ranked #34 of 94 hotels in Rotorua
A recent review
5 of 5 stars reviewed 2 weeks ago
Jenn D Foster City, California
  • Reviews (225)
  • Photos (96)
  • Amenities
  • Q&A
  • Room tips (52)
  • Location
  • More
Write a Review

225 people have reviewed this hotel

Traveler rating
    146
    50
    19
    5
    5
See reviews for
14
161
5
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Foster City, California
Top Contributor
54 reviews 54 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I just recently stayed here for two nights on our honeymoon. Such a great choice! Now, the only downside of the resort is that it is ~5 miles outside of town. So, you won't have a nice easy walk to the middle if town to explore. However, it is a quick drive, and the staff is more... More

Was this review helpful? Yes
Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Gorgeous and relaxing place to stay if you want to treat yourself to something special. Dinner was delicious and really top of the range, and the service fantastic. Had the massage - well worth it. The pools were lovely and overall the place is just superb. My girlfriends and I really enjoyed our stay and would definitely go back.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Lovely stay,beautiful place with lovely rooms and view,close to town and close to view of lake,helpful staff and nice massages, beautiful food top notch,well done guys i enjoyed the stay, clean and tidy place and staff are friendly i will be coming back.

Was this review helpful? Yes
Auckland Region, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2014

one of the nicest Hotels by far that i have stayed in. the staff were friendly and the food too die for. what stood out the most were all the little extras that you received in your bathroom including the robe and slippers. the rooms were of an excellent quality and cleanliness was absolutely superb expecially the towels all white... More

Was this review helpful? Yes
Auckland, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed May 27, 2014

We recently had an overnight stay at the Wai Ora Lakeside Spa Resort and thoroughly enjoyed every minute. The staff are welcoming and obliging, the room was well equipped, the amenities ( including the Spa treatment area) superb and the restaurant top class.

Was this review helpful? Yes
Glendale, California
Contributor
11 reviews 11 reviews
10 hotel reviews
5 of 5 stars Reviewed May 24, 2014

We were delighted with the helpfulness of the staff and the delicious food at all our meals at Wai Ora. Our spa experience was wonderful, including massages, sauna, and mineral pool. We appreciated the location, since it was just on the outskirts of town, yet bordered the lake, where we were able to take leisurely walks. It is also not... More

Was this review helpful? Yes
Auckland Region, New Zealand
Top Contributor
204 reviews 204 reviews
24 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed May 15, 2014

When your website sets you up as the best hotel/resort in Rotorua then you have a lot to live up to. The little attention to detail that make a top hotel/resort are sadly missing at Wai Ora Resort. I believe that hotels must always get to occasions for guests right - when they arrive and when they check out. On... More

Was this review helpful? Yes
bryangh, Owner at Wai Ora Lakeside Spa Resort, responded to this review

Dear Wine Tourist Thank you for your review and your comments concerning our service. I have spoke to my staff regarding your stay and wish to apologise for the lack of service that you received during your recent stay. We have had a number of front office staff changes and unfortunately our normal service expectations were not followed but I... More

Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed May 11, 2014

We have been here twice (New Years 2014 and May 2014) - and both times have been awesome. The superior suite with a balcony is lovely - immaculate, spacious and private. Love the spa in the room. Love the pool and outdoor spa and saunas (& use of the robes/slippers). Love the spa treatments (massage, pedicure, manicure & facial) and... More

Was this review helpful? Yes
bryangh, Owner at Wai Ora Lakeside Spa Resort, responded to this review

Dear Steve Thank you very much for your review and your comments about the resort. It is always very satisfying to both myself and my staff that we have made our guests stay an enjoyable and memorable experience. As a repeat guest it is even more satisfying as you already have an expectation and that has been met. We look... More

Zurich, Switzerland
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 1, 2014

The hotel provides a good value in a very nice lakeside location. Good restaurant. Rooms are nice and clean with well kept grounds. In notoriously pricey New Zealand this place is actually quite good value

Was this review helpful? Yes 1
bryangh, Owner at Wai Ora Lakeside Spa Resort, responded to this review

Dear George Thank you for your review. I am pleased that your stay with us represented good value as this is what my staff and I aspire to provide along with good service. As you rightly point out we are not in the city but are a quiet lakeside full service hotel on 2.5 acres of landscaped grounds. best regards... More

Auckland, New Zealand
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 21, 2014

Thanks to Wai Ora spa for a lovely family dinner for my Dad's 80th and brother's 50th. Really good place for a family. We did not stay but just went there for dinner. The decor of the room is a little dated but my Dad liked it. Staff were very nice and accommodated our needs.

Was this review helpful? Yes
bryangh, Owner at Wai Ora Lakeside Spa Resort, responded to this review

Dear Suzanne I am pleased that you father and brother enjoyed their joint celebration at our Mokoia Restaurant. Your ratings of our service and value is appreciated and I will pass this on to our staff who work very hard to deliver the best service and value possible. Regards Bryan More

Owners: What's your side of the story?
If you own or manage Wai Ora Lakeside Spa Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Wai Ora Lakeside Spa Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wai Ora Lakeside Spa Resort

Address: 77 Robinson Ave, Holden's Bay, Rotorua 3042, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Wai Ora Lakeside Spa Resort 4.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Travelocity, Booking.com, Expedia, Cheap Tickets, Tingo, Priceline, Despegar.com, BookingOdigeoWL, Venere and Agoda so you can book your Wai Ora Lakeside Spa Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort

96 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (51)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (10)
Viewed
Room/suite (9)
Viewed
View from room (3)
Viewed
Bathroom (4)
Viewed
Dining (2)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Hotel & grounds (14)
Viewed
Dining (5)
Viewed
Pool/beach area (3)
Viewed
Room/suite (11)
Viewed
Other (13)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Top resorts Hotel in Rotorua #5 Business Hotel in Rotorua #8 Spa Hotel in Rotorua #26 Luxury Hotel in Rotorua #30 Romantic Hotel in Rotorua
Hotel Class
Official Description (provided by the hotel)
Wai Ora Lakeside Spa Resort is situated on the picturesque shores of Lake Rotorua in quiet parklike surroundings only 3 mins from Rotorua Airport,and 12 mins to the famous geothermal attractions of Rotorua. This award winning resort hotel features luxurious accommodation with private balconies or courtyards with views to the lake; New Zealand's award winning fine dining Mokoia Restaurant specialising in indigenous herbs and spices which creates amazing taste sensations including a daily full vegetarian menu; superb personal service; relaxing Manary English lounge bar and the internationally acclaimed Wai Ora Day Spa featuring the 2011 and 2012 World Luxury Spa Award winning "New Zealand Cultural Spa "regime based on the geothermal muds of Rotorua and wellness practices of the Maori. Rotorua's only World Luxury Spa Award winner. Enjoy the tranquility of the landscaped gardens and serene sounds of the meandering spring feed stream as you enjoy the hot and cold pools, steam room and sauna that make up the Wai Ora Spa Water Experience. The ideal Rotorua relaxation, spa, food taste sensations destination and accommodation base for all other Rotorua activities. ... more   less 
Number of rooms
30

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer