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All 94 Rotorua hotels

Leisure Inn Rotorua

4.0 of 5 Hotel   |   131 Lake Road | Koutu, Rotorua 3010, New Zealand (Formerly Mercure Rotorua)
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Leisure Inn Rotorua
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86%
Ranked #39 of 94 hotels in Rotorua
A recent review
5 of 5 stars reviewed 2 weeks ago
marina d
  • Reviews (23)
  • Photos (21)
  • Amenities
  • Q&A
  • Room tips (6)
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23 people have reviewed this hotel

Traveler rating
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    2
    1
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5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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English first
1 review
5 of 5 stars Reviewed 2 weeks ago

Driving through Rotorua and stopped here on the way. The staff were very helpful and accommodated our requirements. The place was very clean..... Actually it was clean to a high standard and that is what impressed us the most. Well done to the cleaning team! The beds were comfortable too. We will certainly stay again.

Was this review helpful? Yes
hmliro, Manager at Leisure Inn Rotorua, responded to this review

Dear Guest, We are pleased to hear that you had a wonderful stay. I have passed your feed back on to our Housekeeping team and would like to thank you for noticing the hard work they put in. Thank you once again and we look forward to welcome you in the near future. Kind regards KV Ranawat Hotel Manager -... More

Hobart, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

Stayed at the Leisure Inn as part of a group of 4 doing the Rotorua marathon. Value for money was fantastic, pool and spa were of great use after the race, and the staff in general (one in particular) could not have been more helpful, from supplying can openers, to allowing me access to the microwave early on the Saturday... More

Was this review helpful? Yes
hmliro, Manager at Leisure Inn Rotorua, responded to this review

Dear Guest, I am pleased to hear that you enjoyed your stay and the Marathon. As you mentioned access to Microwave, I am pleased to announce that we now have microwaves in all the rooms at Leisure Inn Rotorua. Thank you for your lovely feedback and we look forward to welcome you again in near future. Kind regards KV Ranawat... More

2 reviews
5 of 5 stars Reviewed May 18, 2014

Leisure Inn took us in after a disastrous time with Copthorne Rotorua. The staff have been super eg bringing extra towels out to the pool without us even having to ask. The rooms are spacious and have everything you need and the spa and pool are heated (not just solar heated but actually heated) so the family enjoyed a good... More

Was this review helpful? Yes
hmliro, General Manager at Leisure Inn Rotorua, responded to this review

Dear Guest, Thank you so much for your lovely review posting on our partner website Trip Advisor. We are delighted that we were able to assist you in a time of need and that your family could enjoy the hotels offerings just in time for the winter chills. We hope that you had an amazing experience in Rotorua and we... More

Brisbane, Australia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 6, 2014

Had a very comfortable stay at the Leisure inn where the staff where helpful and friendly , its only a few minutes by car to the city , museum , restaurants or other attractions , easy to find with a map / GPS , The room was very cheap to the average price of the area and at first I... More

Was this review helpful? Yes 1
hmliro, Manager at Leisure Inn Rotorua, responded to this review

Dear Guest, Thank you for your lovely feedback on our property and I am pleased that received the opportunity of getting great value from our running promotions... its always a bonus! One of our strengths is definitely around the general spacious layout of our rooms especially Deluxe one bedrooms, they are famous among families and group of friends. We look... More

1 review
5 of 5 stars Reviewed May 1, 2014 via mobile

I am the happiest customer. The room for 90 dollars was huge, extremely clean. The bed was super comfortable and sheets were so soft. There were shower extras (eco friendly). There was even an outside pool and spa both heated and clean. Heaps of parking space. The man at reception was very polite and helpful. Excellent customer service. Would recommend... More

Was this review helpful? Yes
hmliro, Manager at Leisure Inn Rotorua, responded to this review

Dear Guest, Thanks for your excellent review of our property, its a great pleasure to hear that you are the happiest customer, as we feel like the happiest hosts following your review. We are glad that you made the most of our promotional package and got great value for your money. We would be delighted to host you again on... More

1 review
5 of 5 stars Reviewed April 28, 2014

Book a room here if you would like 5-star like service and facilities. The rooms are clean, staff are courteous and it is smack dab in the middle of everything in Rotorua. 2 min drive down the road to lakeside, town and eat st. if you have a young family, this place is ideal. The hostess went out of her... More

Review collected in partnership with this hotel

Was this review helpful? Yes
hmliro, Manager at Leisure Inn Rotorua, responded to this review

Dear Guest, Thank you for your lovely review of Leisure Inn Rotorua, its great to see that you witnessed the best we have to offer in the heart of the adventure capital of New Zealand. Our location is certainly advantageous to travellers and families looking to stay in a quiet and centralized location. We look forward to welcoming you on... More

Auckland Region, New Zealand
1 review
4 of 5 stars Reviewed April 28, 2014

We found Leisure Inn perfect for our family of 5. Heaps of room, friendly service. The heated pool and spa kept the kids happy and not wanting to leave. We stayed 3 nights and would definitely return.

Was this review helpful? Yes
hmliro, Manager at Leisure Inn Rotorua, responded to this review

Dear Guest, thank you so much for taking the time to review our property. We are really glad that your enjoyed your visit to New Zealand’s adventure capital. Our pool and spa is always a winner and im glad you made the most it during your stay with us. We look forward to welcoming you sometime in the near future.... More

Westgate-on-Sea, United Kingdom
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 20, 2014 via mobile

Very much liked the place. Big comfortable room, very pleasant and helpful staff. Good facilities in the room and a bus stop right outside for the short ride into the centre of Rotarua. On the con side a fairly awkward shower control but once fathomed out and the temperature consistent all good. Excellent free wifi via tickets from reception. Very... More

Was this review helpful? Yes 1
hmliro, General Manager at Leisure Inn Rotorua, responded to this review

Dear Guest, Thank you so much for your positive review of our hotel, we do pride ourselves on our customer service and its great to hear that we excel in this area. I apologise for your experience with our in-room shower but am pleased to hear that it did not cause too much trouble. Our location and proximity to the... More

Wellington, New Zealand
1 review
4 of 5 stars Reviewed April 14, 2014

My friend and I had traveled up from Wellington for a running event in Rotorua. Unfortunately I thought I had booked us in but turns out I didn't do it correctly. Thankfully the lovely staff made us feel very welcome and sorted another room for us straight away. Really loved our stay here and highly recommend Leisure Inn to anyone... More

Was this review helpful? Yes
hmliro, General Manager at Leisure Inn Rotorua, responded to this review

Dear Guest, Thank you very much for your excellent review of our property, it was great to hear feedback about our customer service skills. It is always greatly appreciated to hear such positive comments about your experience at our property. We hope to welcome you for your next adventure in Rotorua sometime soon. Best regards, KV Ranawat Hotel Manager -... More

Sydney, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 6, 2014

We recently stayed here and were so impressed with the quality of service. Room size was amazing and contained two queen size beds. Reception was always happy to help with enquiries and offer advice. Free wifi was a definite highlight. Rooms were immaculate and serviced each day. Would highly recommend Leisure Inn, Rotorua. Excellent value for money.

Was this review helpful? Yes
hmliro, General Manager at Leisure Inn Rotorua, responded to this review

Kia Ora, my team and I here at Leisure Inn Rotorua is pleased to know that you enjoyed your stay. Thank you very much for your positive feedback, it means a lot to us. We hope to welcome you again sometime soon. Kind regards KV Ranawat General Manager - Leisure Inn Rotorua More

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Additional Information about Leisure Inn Rotorua

Address: 131 Lake Road | Koutu, Rotorua 3010, New Zealand (Formerly Mercure Rotorua)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Leisure Inn Rotorua 4*
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21 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Spa Swimming Pool Wheelchair access
Hotel Style
#10 Spa Hotel in Rotorua #28 Luxury Hotel in Rotorua
Hotel Class
Official Description (provided by the hotel)
Set in a geothermal wonderland, the Leisure Inn Rotorua offers 38 rooms, including a family rooms, one bedroom units and studio rooms.The hotel is a 15 minute stroll or 5 minute drive to Rotorua CBD, amenities include a swimming pool and heated spa. Private parking is also available for guests' convenience ... more   less 
Number of rooms
38

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