Not sure what is with the posts that say the place is dirty/noisy etc. We stayed for 2 nights in a room facing the street and it was pretty quiet and overall and excelent stay. The rooms were newly renovated and modern. Staff were very helpful and always greeted us with a smile. more

I stayed at the Quest Rotorua on Friday night and found my entire experience left me feeling very indifferent about the entire experience. We had booked 3 rooms. We arrived just before 9pm and buzzed on the intercom to be let in. A person (assume they were staff) did appear at the top of the stairs in their pjs and... more

I stayed at Quest Rotorua in March this year, just a few days back and had a delightful stay there. The place is lovely, superb beds , plasma tvs in the bedroom and lounge !! Lovely bathrooms. Above all , the staff ... they are wonderful they go out of their way to help you and make your stay a... more

This place looked fantastic on the web site- I should have known it was too good to be true... Firstly, it is situated way out of town, not close to anything. It is advertised as "apartments" with cooking facilitites/kitchenettes but they are really just motel rooms with a microwave and kettle. The worst part was that the rooms were so... more

The room decor was absolutely lovely as were the facilities in the room. However there was no AC or a fan and the heat was oppressive (around 34c in the room). First thing we did was hop down to the Warehouse and purchase an oscilating fan! Noticed however they have a huge radiator on the wall for winter warmth. The... more

Stayed here for 2 nights during the 1st week of Dec 2008. Booked this hotel as from various web searches it looked like there wasn't accommodation readily available, how wrong, there is a tonne of vacant accommodation this time of year , so we needn't have booked in advance. Although the rooms are clean, this hotel doesn't have airconditioning so... more

We stayed one night at Quest Rotorua and were happy with our stay. Our check in was friendly and quick, and they were happy to suggest where to go and what to see. The rooms were very modern and slick, with great decor, and a fantastic designer bedroom. Plasma TV, and heated bed blankets were also great. There was a... more

This place was OK, but I wasn't impressed. It's supposed to be serviced apartments, but it's really just a re-decorated motel. Just putting in a microwave oven and a mini-fridge doesn't make it an apartment. The lobby is that of a motel, certainly not anything grand. The color scheme of the room was not attractive. There were gray tiles in... more

The hotel website did not mention that this is still a construction site. There were builders and the sounds of construction throughout the day, dust sheets in the corridors and open paint tins. The room itself was of a good standard, the 'kitchen' was a fridge and microwave, no sink or dishwasher to do dishes. The cleaning staff got my... more