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Sequoia - Acacia Lodge Motel

Travelers' Choice award winner
40 Victoria St, Rotorua, New Zealand
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1 room 1 guest
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Sequoia - Acacia Lodge Motel
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80 Reviews from our TripAdvisor Community

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Traveler rating
    29
    39
    4
    5
    3
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41
18
3
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (80)
  • Mar-May only
    (23)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (21)
All months
Whakatane, New Zealand
1 review
1 of 5 stars Reviewed April 29, 2015

This motel is in need of a facelift and some TLC. I am not sure where the "taste of New Caledonia " comes in..? French furnished rooms, ours was in dire need of an update with dated paint, windows that didnt shut properly in the kitchen, no toilet roll holder, or milk in the fridge if we wanted to make... More 

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Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 18, 2015

Good large room, good layout, liked having the separate kitchen with a patio, didn't have the breakfast, but it looked set up nicely. Quiet and handy to everything. The young lady on the desk was friendly and helpful. Pool was out of order, i didnt mind, but a family may have chosen this hotel for that reason, Poor WiFi, Kitchen... More 

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Auckland, New Zealand
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 5, 2015

We stayed 2 night for Easter holiday. The room we stayed at was so big and enough for two, and the hosts were so friendly. Unfortunately, a private hot pool was under construction, so I couldn't enjoy it though outdoor hot pool was ok. And the room was not cleaned properly, some bugs and cockroaches ware in a kitchen and... More 

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Auckland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 5, 2015

We were 5 single ladies and upon arrival we discovered we had been given a unit with 2 single beds and one double. We were then given a room with 2 double beds and one single. Therefore, 4 of us shred 2 double beds and the overseas visitor had the single. The kitchen had just 3 pots - two of... More 

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sussex
Level Contributor
69 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
1 of 5 stars Reviewed February 12, 2015

we required a motel within walking distance of Rotorua town in order to walk to a restaurant for dinner. I have had many experiences of Motels in New Zealand however nothing prepared me for this. On arrival I was advised that their on site Thermal baths were closed, however the sulphurous heat & smoke was still pumping out of the... More 

Was this review helpful? Yes 2
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 20, 2014

Very cold place but a peaceful and silent but the good thing is it is nearby with Countdown supermarket which open until midnight and make us easier to find some fresh milk,bread,fruits and seafood. The wifi coverage is limited where we must go outside to access the internet. The plus point staying in this motel is breakfast provided. From Malaysia... More 

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Palmerston North, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

We stayed for 3 nights. The place was well maintained (rooms, flower beds, hot pools), very clean and many little details showed that the managers care for their customers. We appreciated the free breakfast and the service offered at reception. This motel is a bit older, some pieces of furniture, although still fully operational, could do with a replacement. Overall... More 

Was this review helpful? Yes 1
Auckland
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 9, 2014

We stayed during the Labour weekend together with friends. We booked 3 rooms in total. Nothing special about the room. When we came in the gas heater was already on, could not turn it off. We informed the lady at the reception about the gas heater before we went out to buy dinner and it was already turned off when... More 

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Auckland, New Zealand
Level Contributor
222 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed October 28, 2013

Had to stay here as I hadn't booked anything decent and Rotorua had filled up for Labour Weekend. Place was clean, just dated, tv at roof height, shower had low water pressure, no ice. Door lock was a bit dodgy and lots of street noise. They charged my card as soon as I arrived, always a bad sign. Only charged... More 

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Karen F, Manager at Sequoia - Acacia Lodge Motel, responded to this review

Good Afternoon, thank you for your feedback, We are very sorry that you felt your stay with us not satisfactory. as you can understand labour day is always busy in Rotorua, we have received so many guests in three days, so all apologises if you felt that our welcoming was a little bit cold, we always aim to make our... More 

New Plymouth, New Zealand
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 6, 2013

We booked through Agoda good value. Stayed three nights. We complained about the double bed so they went an brought an new one. Can not ask for better value. Good value with breakfast included. Good pools both natural and outside. This motel is not new but kept clean and tidy.

Was this review helpful? Yes
Karen F, Manager at Sequoia - Acacia Lodge Motel, responded to this review

Kia Ora Good Morning and thank you for your feedback we're happy to know that you've enjoyed your stay. Hope to see you and your family again Warmest Regards. More 

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