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All 44 Paihia hotels

The Waterfront Suites - Heritage Boutique Collection

5.0 of 5 Hotel   |   100 Marsden Road, Paihia 0252, New Zealand
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The Waterfront Suites - Heritage Boutique Collection
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91%
Ranked #11 of 44 hotels in Paihia
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 13, 2011
ktine203 Singapore
  • Reviews (216)
  • Photos (113)
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  • Room tips (57)
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216 people have reviewed this hotel

Traveler rating
    140
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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There are newer reviews for The Waterfront Suites - Heritage Boutique Collection
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Singapore
Contributor
12 reviews 12 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 13, 2011

Initially, I thought this place was overrated but the rating holds true. The location of this place is excellent, nearby the beach, restaurants, shops and port for the ferries. The suite we stayed in was good, clean and organized. The Kitchen and living area in the first level and the bedrooms n the second level. Kitchen is well equipped, if... More

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Auckland
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 3, 2011 via mobile

Brilliant location and well fitted out for apartment style living. Really great for a long weekend where you want space and flex around being able to cook or go out. Good for families - we had a 2 brm apt and it was spacious and really well thought out. Pool area is well secured and although not really well heated,... More

Was this review helpful? Yes 1
waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Hi Thank you for the feeback, we are glad to hear that you enjoyed your time at The Watefront Suites and in the Bay of Islands. We would have been more than happy to supply you with additional blankets, and I hope this was attended to during your stay. If you are ever up in area again, and we can... More

Sydney
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 29, 2011

We had a two bedroom apartment and were surprised to see the size of it (two storeys, actually three if you include the entrance). The kitchen was large with first class appointments. The bathroom had a quality washing machine and dryer. There was a TV in the main bedroom (also with ensuite and kingsize bed). There was a view of... More

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waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Thank you for providing feedback on your stay, it is a fantastic way to give others an overview of the property. We are very fortunate to be located in such a wonderful location. We are so glad you enjoyed your stay. Sharee More

Contributor
18 reviews 18 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 22, 2011 via mobile

The staff went out of there way to make our stay special. The rooms are really great and they have cover off all of our needs. We stayed with our two boys aged 3 & 7 and there was more than enough room for us all. The washer & dryer were a huge bonus. The people of paihai are truly... More

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waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Dear quake worn family When we think what you have all been through, it is our privilege and our pleasure to look after you. We are so glad you had a relaxing break away, thank you for taking the time to provide us with feed back on your stay. If we can every help in the future, please let us... More

Mumbai (Bombay), India
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 27, 2011

The apartment hotel is 2 min walking distance from the maritime building (activity centre) and is sea facing. We were upgrated by the hotel, many thanks. The apartment was nicely designed and luxurious in true sense. The hotel made our stay in Paihia more pleasant.

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New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2011

Much of the accomodation in Paihia is a bit jaded and shabby - this facility is the best, Best location, best facilities, spotlessly clean, warm and high quality fit out. I will definitely come back and highly recommend it.

Was this review helpful? Yes 1
waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Hi LizMNZ Thanks for taking the time to write a review. We are glad you enjoyed your time at The Waterfront Suites. Kind Regards Sharee More

Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 6, 2011

Excellent hotel right in the centre of Paihia. Fabulous, luxury accomodation with walk in wardrobes, dishwasher, own washine machine and tumble drier, balcony with sea facing view and massive king size beds!! The only comments I would make is that this hotel does not have a gym and the swimming pool is small and although states is a heated pool... More

Was this review helpful? Yes 1
waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Hi Sassa101 Thanks for taking the time to write a review,and for the feedback on your experience. If we can every help with anything in the future please let us know. Warm Regards Sharee More

Sydney
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 5, 2011

The room was great but found the room a little stale smelling. When we woke the next morning my partners shirt hed taken off an dropped on the floor was wet. That was the cause of the stale smell 'damp carpet'. Not the hotels fault I would say the previous guests left the doors open on the room and a... More

Was this review helpful? Yes 1
waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Hi Leokat_July23 Thank you for giving an honest review based on your experience with us. We are sorry your suite was not exactly has it should have been, but so glad we could rectify the problem quickly and that you were able to enjoy your time at The Waterfront. If we can ever help with anything in the future please... More

Auckland
Contributor
17 reviews 17 reviews
17 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 2, 2011

From moment I walked in to reception staff were so friendly and helpful. Room was spacious, with good facilities. Extremely clean and good room service daily, couldn't paint a better picture than the view from the balcony of the apartment. Location location location.... You couldn't get any closer place to stay in Paihia less than a minute away. Definately recommend... More

Was this review helpful? Yes 2
waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Hi Jamie2703 We are so pleased you enjoyed your stay at The Waterfront. Thank you for the positive feed back on your experience with the staff and the property. Hope to see you again. Regards Sharee More

Contributor
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 30, 2011

The Waterfront Suites were exceptional. The rooms are huge and brilliantly fitted out including a full kitchen, washing machine/drier in room, 2 x tvs, big bedrooms. They appear to be almost brand new. Really are amazing rooms. The room we has fronted onto the pool, which while a little small was very pretty. Sitting on the lounge we could get... More

Was this review helpful? Yes
waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Hi jjwlaus Thanks for the review, we are so glad you enjoyed your stay and woul love to see you again in the future. Regards Sharee More

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Additional Information about The Waterfront Suites - Heritage Boutique Collection

Address: 100 Marsden Road, Paihia 0252, New Zealand
Location: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Waterfront Suites - Heritage Boutique Collection 5*
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Also Known As:
The Waterfront Hotel Paihia
The Waterfront Suites - Heritage Boutique Collection Paihia, Bay Of Islands

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Amenities

Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 Luxury Hotel in Paihia #8 Romantic Hotel in Paihia #11 Family Hotel in Paihia
Hotel Class
Number of rooms
30

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