We were delighted with the updated accommodation of the waterfront suites We enjoyed the self catering aspect and relished in grocery shopping and being able to cook for ourselves, The units were fully equipped in the Kitchen and had an added bonus of washer and dryers , (although our dryer did not work ,) staff at reception allowed us to... More

Stayed two nights, the accommodation and the staff could not be faulted. Upon our arrival we were greeted by the maintenance man, filling in for the receptionist while she popped out. A slight delay as we were arriving later than we did so our booking was filed in a different place. But he sorted it all out and we were... More

Dropped in to reception after being very unhappy with our first pre booked accommodation in Paihia. Staff on reception could not have been more helpful. We ended up in a beautiful 2 bedroom apartment with high spec finish. All very comfortable and quiet. As this was our last stay on a 3 week trip we were so pleased to finish... More

Recently, my parents, wife and I rented a two bedroom apartment on the 3rd floor. I think I speak on behalf of everyone when I say that we had a great stay with no complaints. The apartment spacious, clean, and by modern. The very small downside was the noise from a wedding party who had booked out many of the... More

This place is excellent. A shame we only had the night to spend there. I could not get over how neat and clean the apartment was. Staff were fantastic. Very friendly and courteous. Have not stayed anywhere near as good whilst in NZ

Just one night here on the through. Got upgraded to a spacious 2 bedroom apartment with a sea view. Very nice thanks. Friendly, efficient check in, secure parking. Everything spotlessly clean and working. Opposite the wharf. Couldn't have been a better location. Would have loved to have stayed longer.

We started at the blue pacific luxury apartments DON'T GO THERE. We prepaid for 5 nights it was horrible. We packed up and left within the hour. We walked by the waterfront and went inside WOW. Went took the 3 bedroom penthouse right on the street with the ocean 30 feet away. The people were soooo helpful. We asked about... More

We stayed in the Paihia Sails Apartments run by waterfront suites as we needed a three bedroom and it's right next door over the restaurant. At check in we experienced the worst customer service I have ever witnessed. The manager Ana, yelled at us in reception and told us we were insulting and arguing with her. I explained we just... More

We booked a one bedroom but got upgraded to a 2 bedroom with fantastic views. Units are very comfortable and modern with bedrooms upstairs and a sizeable kitchen, dining, lounge. Washer, dryer, undercover parking and very close to shops and ferry huge positives. Wi fi not free, but very cheap for hi speed service. Staff are very friendly and helpfull.... More