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The Waterfront Suites - Heritage Boutique Collection

#12 of 43 Hotels in Paihia
Certificate of Excellence
100 Marsden Road, Paihia 0252, New Zealand
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1 room 1 guest
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The Waterfront Suites - Heritage Boutique Collection
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292 Reviews from our TripAdvisor Community

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Traveler rating
    191
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    20
    4
    3
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8
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scarborough, Australia
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We were disappointed on arrival, as we had been misled by the Hotel's website. We paid extra for a (two-bedroom) Premium Suite, even though there were only two of us. The website indicates these suites share the best (ie full sea view), but in fact this only comes with the more expensive Waterfront Suites. We could only get a glimpse... More 

Was this review helpful? Yes 1
Worcester, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great suite on top level with lovely view over the pool & out to sea. The suite had everything in it and we loved the location. Close to ferry and to the restaurants and shops. Imogen on reception was so helpful with booking tours and recommendations. My only minor issue was that we found it a little... More 

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Albuquerque, New Mexico
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Auckland CityLife for a few days before traveling up to Paihia. The Waterfront and the CityLife hotel are by the same Herritage company. We enjoyed our stay in Auckland and we really enjoyed our stay in Paihia. We were greeted at the reception by Imogen. She was very friendly and a great resource for places to... More 

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Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

Was so looking forward to this weekend away with my husband to attend the 50th Jubilee for the Paihia Volunteer Fire Brigade. Booked many months in advance. Requested booking be for waterfront suite. Upon arrival room was actually in the back of the facility with a small view of the sea if you stood outside on the deck. Phoned reception... More 

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Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 23, 2015

Brilliant location; fabulous views, short walk to ferry to Russell & shops. Would love to stay in the summer as I imagine it would be amazing Heated pool fab. Reception staff helpful. Spacious living areas. Very well appointed only complaint kitchen could be better equipped

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Auckland Region, New Zealand
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 13, 2015

We have the 2 bedrooms suite. Well equipped kitchen, balcony with sea view. Two bedrooms at upstairs. They don't have the main entrance. You can drive directly into the underground carpark: talk to the receptionist through the speaker on the machine and the gate will be open for you. Find the sign of Reception, which is on the A Block.

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Akaroa, New Zealand
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 11, 2015

Perfect location. Fabulous views of the Harbour, Russell, Bays and islands. Park your car and walk to the shops, restaurants & harbour. Catch a ferry over to Russell-Korarareka. Our 2 bedroom unit was modern, clean and had lovely views over the pool & out to the harbour. However, it was irritating & very disappointing, to arrive at our chosen destination,... More 

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Whangarei, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 30, 2015 via mobile

This awesomely appointed place never fails to impress. We stay here EVERY time we visit Paihia. We just stayed in winter and it was lovely and warm but my favourite is staying in summer when a band is playing on the wharf in front and you can sit out on your deck, if you have ocean view room, and listening... More 

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Auckland Region, New Zealand
2 reviews
4 of 5 stars Reviewed June 30, 2015

We liked it, literally at water front, the location couldn't get any better, nice views, facility is good, me and my family really enjoyed it, secure undercover car park is a bonus. Up to date appliances in the suite, coffee machine, dishwasher, etc, you name it. Been to a few others in Paihia and this is surely the best so... More 

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