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The Waterfront Suites - Heritage Boutique Collection

#11 of 42 Hotels in Paihia
Certificate of Excellence
100 Marsden Road, Paihia 0252, New Zealand
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Best prices for: 1 room 1 guest
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The Waterfront Suites - Heritage Boutique Collection
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The Waterfront Suites - Heritage Boutique Collection
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274 reviews from our community

Traveler rating
    182
    68
    18
    3
    3
See reviews for
91
113
4
8
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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Adelaide, South Australia, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed 5 nights and were very impressed with our apartment, very attractive, up to date and clean, extra spacious and with good attention to detail. Very good value. We had a poolside room downstairs, limited water views but delightful in every other way. We were able to sit outside our door by the pool for breakfast. Location is great,... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I am staying here now. - 2 bedroom unit It is great place to stay with friends. Location, clean, not noisy.... Of course i will come back again.

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Senior Contributor
27 reviews 27 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed a couple of weeks ago and I was really impressed with the apartments . They spacious and clean. Well laid out and so close to everything . The people on reception were very helpful and polite. We will return . The pool is a fair size and heated so usable when so many are not in NZ

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waterfront98, Receptionist at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Thank you Vanessa for your kind words about The Waterfront Suites and the staff members. I am glad you enjoyed your stay and was impressed with the size, cleaniness and layout of the suite. We look forward to your next stay and hope you may enjoy a long holiday with us! More 

Birmingham
Contributor
14 reviews 14 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

We were given an upgrade to a 2 bedroom suite when we arrived, which at first seemed great. However, we were on the ground floor at the very back behind the pool and so had no view to speak of. Our bedroom windows looked out onto the properties behind and so we were a little concerned about security, though I... More 

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San Diego, California
Top Contributor
63 reviews 63 reviews
29 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed April 18, 2015

In one word: excellent! I was pleasantly surprised to find such a property in pristine condition! I have stayed at many properties around the world and this property definitely belongs to the top tier. We stayed at 2-bedroom suite that is very contemporary. The construction used high quality materials: granite countertop, stainless fridge, stainless kitchenware, high quality dishes and wine... More 

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Zug, Switzerland
Top Contributor
97 reviews 97 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 16, 2015

I was pleasantly surprised by the size and the layout of the studio. The rooms are furnished nicely and with good quality furniture including a very comfortable bed. The studio is spacious, nice and functional. The kitchen is fully equipped. It has also been extremely convenient to have my own washing machine and dryer. My studio was on the ground... More 

Was this review helpful? Yes 1
Perth, Western Australia, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 14, 2015

I can't praise the waterfront hotel enough, from the gorgeous, clean rooms to the hand written note and chocolates that greeted us! The manager was so helpful! Thank you for making our small break feel like a big break we will be back! And will recommend you guys to any Aussies popping over!

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Oak Park, California
Top Contributor
146 reviews 146 reviews
33 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed April 9, 2015

My husband and I spent a week here in mid-March and it was absolutely perfect. We didn't have a car but never felt stranded during our stay because it was so conveniently located to the shops and oodles of yummy restaurants. We even walked over to the Treaty Grounds one very warm day so it is do-able for anyone! (We... More 

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Auckland Region, New Zealand
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 7, 2015

Just lovely place , helpful staff , beautiful views and handy location. Clean and tidy , spacious 2 bedrooms and 2 bathrooms. Great lap pool and secure parking.lots of restaurants nearby. Highly recommend!

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Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 7, 2015

Rooms were fine... Multiple stories probably not for all types of visitors although it did not impact us. Pool was a nice addition, however small would be a generous way of describing it. Some random elements like room servicing at 5pm - not quite what we were after. Room size and location great... However given courtyard style living would want... More 

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