We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 44 Paihia hotels

The Waterfront Suites - Heritage Boutique Collection

5.0 of 5 Hotel   |   100 Marsden Road, Paihia 0252, New Zealand
Hotel amenities
Save Saved
You added The Waterfront Suites - Heritage Boutique Collection to your Saves list
The Waterfront Suites - Heritage Boutique Collection
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
92%
Ranked #11 of 44 hotels in Paihia
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
jimandthefamily Washington
Write a Review

204 people have reviewed this hotel

Traveler rating
    133
    56
    11
    3
    1
See reviews for
63
86
3
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Washington
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice location on main beach road, and next to restaurants/shopping. Hotel is kind of neat. Our 2 bdr condo was on second floor, so you entered on first floor and walked up a flight of stairs to living room/ kitchen. Very nice full kitchen and 2 balconies. Big table for 6 and large brkfst bar as well. Plenty of... More

Was this review helpful? Yes
Toronto
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Waterfront Suites Paihia is a modern, upscale apartment hotel on the inland side of the main waterfront road through Paihia, close to the pier and numerous restaurants. We stayed in a one-bedroom ground-floor unit for 4 nights in Nov. 2013. The apartments are on 3 floors in a U-configuration, with a small outdoor pool in the centre of the U,... More

Was this review helpful? Yes
Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Nice and clean, modern decorations, spacious and well designed, good location, wonderful views An it has a well equipped kitchen too. But what really amazed me was their attention to details - all the kitchen tools we tidily placed within each drawers! the room we had was good enough, but next time we would definitely pick the unit right up... More

Was this review helpful? Yes
Christchurch, New Zealand
Top Contributor
78 reviews 78 reviews
41 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here 10 days in 2 bedroom waterfront apartment. Large terrace overlooking the bay, fully equipped kitchen, good bed and bathroom, tasteful decor. Superior building quality and very good architecture. Exceptional excellent staff on all levels. Very practical underground parking garage. Only one inconvenience for this great apartment complex : the very busy and noisy road just in front of... More

Was this review helpful? Yes
Coolangatta, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2014

We are staying at the Waterfront Suites in Paihia for 5 nights and are so pleased we chose this location. It is perfectly positioned near the shops, quality restaurants, directly opposite the Bay and pier. The apartment 303 is a 2 bedroom, 2 bathroom with a lovely outdoor balcony. The living area is spacious and open. Furnishings are modern and... More

Was this review helpful? Yes 1
Christchurch, New Zealand
Top Contributor
56 reviews 56 reviews
39 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 7, 2014

My wife and I stayed at The Waterfront Suites for two nights recently.This being my first time to the Bay of Islands we were pleased a friend recommended to stay in Paihia rather that any other location in the area. What a stunning location, helped of course by a weekend of beautiful weather. The location of the Waterfront Suites is... More

Was this review helpful? Yes 1
waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Dear alastair4, We are pleased to know you have enjoyed your stay with us and have noted your valuable feedback. We will be more than happy to allocate a suite with a bath for your next stay. We have also taken note of the space to put your toiletries in the disabled bathroom and will have it remedied shortly. We... More

Auckland Central, New Zealand
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed March 5, 2014

Excellent location, beautifully presented rooms, very clean. Staff was friendly and helpfull. I will definitely recommend this place and probably me and my husband will come back here in the future. We had a great time!

Was this review helpful? Yes
waterfront98, Front Office Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Dear Magdalena M, We are so pleased you enjoyed your stay at The Waterfront Suites. Thank you for the positive feed back on your experience with the staff and the property. We look forward to welcoming you back on your next visit to Paihia. Warm Regards The Waterfront Team More

Buxton,UK
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2014 via mobile

Found the last room in this small complex after refusing to stay in the Copthorne. We had a two room apartment at the rear but still with a sea view from the balcony. Very well furnished with ensuites in both rooms and full cooking and laundry facilities. Even though full it was quiet and the only time you saw other... More

Was this review helpful? Yes
waterfront98, Front Office Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Dear DavidLBuxton_UK, Thank you very much for your 5 star review of our hotel. We really appreciate you setting aside some time to share your comments on TripAdvisor. We are delighted that you enjoyed your stay with us. We hope to have the opportunity to welcome you back in the future. Warm Regards The Waterfront Team More

Hibiscus coast
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 28, 2014

My partner and I have stayed here twice now. The first visit we missed the sign for Reception because it is down an outdoor corridor which was a little secluded... Mind you we were probably looking out over the water at the stunning view. The two suites we stayed in are located alongside the pool. A lift from the under... More

Was this review helpful? Yes
waterfront98, Front Office Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Dear Kim B, Thank you for taking the time to write an great review of your stay with us. Having feedback like this is really invaluable to the Team, as it makes it all worthwhile. We are so glad you had a great time, please let us know if we can ever assist you in the future. Warm Regards The... More

North Shore City, New Zealand
Top Contributor
60 reviews 60 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 27, 2014

We booked a one bedroom apartment here for two nights. On arrival we were told that we were on the top (3rd )floor and there was no lift to this floor. We expressed our disappointment at this , due to the fact that we were seniors and my husband had arthritis. We were informed the place was fully booked so... More

Was this review helpful? Yes
waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Dear Littlegopher1 Thank you for your time on the phone yesterday, we appreciated having the opportunity to discuss the concerns you highlighted about your stay. It is pleasing that were have been able to address this to your satisfaction and as discussed we do hope that we have the opportunity of welcoming you back to a Heritage property in the... More

Been to The Waterfront Suites - Heritage Boutique Collection? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Waterfront Suites - Heritage Boutique Collection

Also Known As:
The Waterfront Hotel Paihia
The Waterfront Hotel
The Waterfront Suites - Heritage Boutique Collection Paihia, Bay Of Islands
Address: 100 Marsden Road, Paihia 0252, New Zealand
Location: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Paihia
#9 Family Hotel in Paihia
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Waterfront Suites - Heritage Boutique Collection 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity, Priceline, Tingo, Hotels.com, TripOnline SA, Orbitz, Expedia and Venere so you can book your The Waterfront Suites - Heritage Boutique Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Waterfront Suites - Heritage Boutique Collection, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.