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The Waterfront Suites - Heritage Boutique Collection

#12 of 43 Hotels in Paihia
Certificate of Excellence
100 Marsden Road, Paihia 0252, New Zealand
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Best prices for: 1 room 1 guest
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The Waterfront Suites - Heritage Boutique Collection
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284 Reviews from our TripAdvisor Community

Traveler rating
    188
    72
    18
    3
    3
See reviews for
95
116
4
8
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (284)
  • Mar-May only
    (81)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (91)
All months
Whangarei, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This awesomely appointed place never fails to impress. We stay here EVERY time we visit Paihia. We just stayed in winter and it was lovely and warm but my favourite is staying in summer when a band is playing on the wharf in front and you can sit out on your deck, if you have ocean view room, and listening... More 

Was this review helpful? Yes
Auckland Region, New Zealand
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We liked it, literally at water front, the location couldn't get any better, nice views, facility is good, me and my family really enjoyed it, secure undercover car park is a bonus. Up to date appliances in the suite, coffee machine, dishwasher, etc, you name it. Been to a few others in Paihia and this is surely the best so... More 

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Auckland, New Zealand
2 reviews
4 of 5 stars Reviewed 1 week ago

I enjoyed staying here. It was clean, modern and warm, during the winter season. Nice pool, and lovely views. The town is cute and friendly. Recommend this place if you want to relax, and have some peace and quiet.

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Auckland NZ
Level Contributor
148 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago

Spouse and self stayed here four nights in an upgrade to a top floor 2 b/roomed apartment wonderfully furnished, spacious and possibly better than home. Every needed appliance with kitchen drawers and cupboards holding all necessary crockery and gadgetry resulted in a comfortable relaxed stay. Closeness to village shops and wharf makes it easy for window viewers and for boat... More 

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Auckland Region, New Zealand
Level Contributor
101 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

We were a group of three guys travelling on our Harleys, and had made no reservations. late in the day we went on line and settled on a 3 room, waterfront apartment at the Waterfront Suites. A discounted rate made this a great deal - as did undercover secure parking, and great front office staff. A very expensive option in... More 

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Auckland Region, New Zealand
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited Paihia with our Mum for a winter getaway. This is a great hotel in a very central location quite close to the main wharf and town centre. Rooms are modern - we had the two bedroom apartment - but there are quite a few stairs with the bedrooms and bathrooms being upstairs. Staff were very friendly and helpful and... More 

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Whangarei, New Zealand
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best apartments I have stayed at. We had a 'girls' weekend here. It is central to restaurants and shops in Paihia. Kerikeri & Waipapa are only 20-30mins drive away, and have great shopping. There are views from every room. The apartment was clean, tidy and the staff were on hand to help. NOTE the wifi is free... More 

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Rhyll, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Had the best time in Paihia. Imogen went beyond her duties to help. Thank you Imogen😊 manager (sorry don't know his name) was also very help. The appartments were very clean, well located and convenient. Will be back soon. All staff were extremely friendly. Thanks to all staff. Rick & Mary

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Kerikeri, New Zealand
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Despite living close by, we have stayed here a couple of times. If you're looking for spacious, classy and well provided accomodation right in the centre of Paihia, look no further. A short walk to the shops, restaurants, the wharf and ferries to Russell. Certainly one of the classiest apartment style suites in Paihia. Underfloor heating in the bathroom, large... More 

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Honolulu, Hawaii
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed 3 nights in a 2 bedroom apartment and 1 night in a 1 bedroom apartment (the 2 bedroom was not available on our last night). Both apartments exceeded our expectations and were clean, modern, very spacious, with washer/dryer and the kitchen had everything we needed. There is a nice heated lap pool onsite. Location could not have been... More 

Was this review helpful? Yes 1
waterfront98, Receptionist at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Hi Masa, We are glad to hear you enjoyed your stay with us and that our location was within hands reach for all activities you took part in. I am sorry to hear we could not accomodate you in our Two Bedroom Suite for your whole stay although, I am glad you enjoyed the 2 bedroom and the 1 bedroom... More 

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