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All 44 Paihia hotels

The Waterfront Suites - Heritage Boutique Collection

5.0 of 5 Hotel   |   100 Marsden Road, Paihia 0252, New Zealand
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91%
Ranked #11 of 44 hotels in Paihia
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Wairiki2014 Canberra, Australia
  • Overview
  • Reviews (218)
  • Photos (118)
  • Amenities
  • Room tips (58)
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218 people have reviewed this hotel

Traveler rating
    142
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Canberra, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

This is a lovely place. We had a 2 bedroom suite which was very spacious and well appointed and had both a bathroom and ensuite. We weren't at the front of the hotel but still had water views from the balcony. The staff were very helpful. It is in a great location right next to the shops and across from... More

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Rotorua, New Zealand
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Would definitely book at the Water front Suites again as the space was amazing in our 2 bedroom apartment. Everything was there and the place was nice and warm. Also had 2 small balconies but unfortunately with the weather not being that warm we didn't really utilize these. The location is awesome and just so close to go to the... More

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auckland
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Me & my partner stayed for 3nights, we stayed at the 3bedroom sails suite. the view was amazing! our room was right up the front of the hotel/appt. it was pretty much a house, we had so much space , dinning area, kitchen -it was even better then the photos! i would recommend then 3bedr appartment to everyone, you will... More

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waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Dear Darshika, we are so glad you enjoyed your stay in Paihia, and hopefully you’ll stay with us again next time you visit the Bay of Islands. Thank you from the Waterfront Team. More

Perth, Australia
Top Contributor
67 reviews 67 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We had a lovely apartment. It is well designed so most of the rooms have a view of the sea. Stay was marred by some people swimming in the pool at midnight ( but we now know the pool was heated.) something to. Think about when booking the room is the stairs.

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waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Dear Steve, thank you for your review of our property. The pool hours are daylight hours only. We are very lucky that majority of our guests do help us by sticking to this policy. Unfortunately in this instance, this was not the case and the guests swimming after hours were asked to vacate the pool as soon as our on-... More

British Columbia Canada
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I wasn't going to write a review on this property because it was satisfactory but did have some issues but did meet our needs. But then I read the review from Essex/Richard and had to write. Our room (109) was so cold on our arrival, and the heater did not work. The girls at the front desk worked very hard... More

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waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Dear Mika98, thank you for taking the time to post a review. Unfortunately your heat pump had stopped working that day, and we are currently resolving the issue. Any rooms that don’t have the heat pumps installed in them are heated by electric and oil heaters, so are nice and warm. We apologise for the inconvenience of the heat pump... More

Essex
Top Contributor
201 reviews 201 reviews
49 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed June 17, 2014

The Suites are 5 Minutes walk from town centre. These are privately owned timeshares with different facilities in each. Ours (101) had no air conditioning. There are full laundry facilities in every room. We liked having detailed instructions for all appliances – very useful as some were different to the UK. Dishwasher and washing machine tablets were provided. The swimming... More

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waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Thank you for your feed- back following your stay in February. As it has now been four months since you stay, things may now be not quite as you remember. The property is not a time-share property. Suite 101 is one of our Two Bedroom Premium Sea view Suites and has a three air conditioning units. The décor and facilities... More

New Zealand
Top Contributor
100 reviews 100 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 7, 2014

I would return! That says it all - we had a three bedroom unit which was very well appointed, three couple stayed and enjoyed a home cooked meal in the well-equipped kitchen with all mod-cons. V helpful staff - in fact excellent service from both people who looked after us. Wonderful views - saw dolphins leaping as I sat on... More

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waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Dear KiwigirlNZ, thank you for taking the time to review our property. It's good to hear you made the most of the views by doing some dolphin watching! We hope to welcome you back again soon. The Waterfront Team More

Auckland, New Zealand
Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 31, 2014

Stayed here many times and wouldn't stay anywhere else in Paihia; great apartments in the centre of town with great views. Lovely kitchen appliances, real milk waiting in fridge and plunger coffee. Dishwasher, washing machine and drier in all apartments and underfloor tile heating in bathrooms. Lap pool with kiddies' pool on the end. Balconies on all second and third... More

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waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Dear Jeneye11111111111, thank you for your feedback from your lastest stay. We are so glad you have enjoyed staying with us, and we look forward to welcoming you back again soon! The Waterfront Team More

Hobart, Australia
Contributor
18 reviews 18 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 17, 2014

We stayed 3 nights in this really great property. The location was so central with the bedrooms upstairs and the lounge and kitchen downstairs. The standard of the property was very good and our receptionist was so helpful with really good local knowledge even though she had only been in the job 3 weeks. We had a front apartment and... More

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waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Dear Paul, thank you for your feedback. It is so useful in making sure we are continually improving. We hope you enjoyed your stay in the Bay of Islands, and the rest of New Zealand! Thank you from The Waterfront Team. More

Christchurch
Top Contributor
54 reviews 54 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 13, 2014

Escaping Christchurch for a three day adventure we booked a one bedroom ground floor unit. Arriving after the office had closed was not a problem. Intercom for assistance from the garage entrance. Checked in with a warm welcome from the receptionist who gave us tips on where to eat. We loved the place. Very clean and comfortable rooms. Wifi good... More

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waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review

Dear Clare, thank you for your positive feedback in your review. It's great that you managed to take full advantage of our location and we are glad you enjoyed your stay. The Waterfront Team More

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Additional Information about The Waterfront Suites - Heritage Boutique Collection

Address: 100 Marsden Road, Paihia 0252, New Zealand
Location: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Waterfront Suites - Heritage Boutique Collection 5*
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Also Known As:
The Waterfront Hotel Paihia
The Waterfront Suites - Heritage Boutique Collection Paihia, Bay Of Islands

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Amenities

Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 Luxury Hotel in Paihia #8 Romantic Hotel in Paihia #11 Family Hotel in Paihia
Hotel Class
Number of rooms
30

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