This hotel is all about where it is (wonderful, wonderful views overlooking the bay) and the best appointed rooms you will find. We had a lovely kitchenette. Our room had everything we could ask for and at the top end. Yes, it cost more but it was certainly worth it. The reception staff were just great and very helpful. I...
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Dear StumpyLondon,
Thank you for your review on Trip Advisor, we are delighted that you have enjoyed your time with us.
We are a little disappointed that we did not seem to have delivered up to your expectations with regards to service at breakfast time, and be rest assured that we have passed on your comments to our Maitre D'....
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I would highly recommend this Resort if you are on a romantic holiday, very nice view of the ocean from the rooms, excellent restaurant - Puretastes and a relaxing Spa.
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Dear Gourmand_Kolkata,
Thank you for your review on trip advisor, we are glad you both enjoyed your romantic stay with us and we certainly look forward to welcome you again when you are next in this area.
Sincerely,
Stephan Rudich
General Manager
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Having stayed in hotels and resorts all around the world I can confidently say this facility is extremely over priced. If you are paying more than $250 a night here you will most likely be disappointed. The view is great but that's where it ends. As we are both vegetarian we were at a loss to find more than one...
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Dear Daniel S,
Thank you for your feedback on Trip Advisor as well as your in-room feedback form which was reviewed by myself and my management team.
It is certainly disappointing that on this occasion you did not enjoy your stay with us and for this we are sorry, as it is so out of the norm from the positive...
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We only managed to get two nights accommodation as it was heavily booked over the weekend. There is a huge difference in rates from a normal hotel style room to one with a kitchenette so make sure you check. The restaurant was good and the service and staff were very helpful
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Dear ChrisandBob87,
Thank you for your comments on Trip Advisor, we are glad that you enjoyed your sojourn with us and we look forward to welcoming you again to our Resort should you travel to the Bay of Islands in the future.
Sincerely,
Stephan Rudich
General Manager
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All rooms have a great view of the ocean and hotel pool. Service was outstanding and in house restaurant is Pure Tastes which is great. Cost was well worth it.
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Dear Lauren f,
Thank you for your positive comments posted on Trip Advisor, we are glad that you enjoyed our hospitality during your stay and trust that we will have the pleasure to host you again in the future.
Sincerely,
Stephan Rudich
General Manager
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Fantastic service - the reception ladies were very well presented and very helpful! They booked airport transfers, winery tours, restaurants and spa treatments with no hassles!
The room was immaculate complete with a bottle of bubbly on arrival!
The view has to been seen to be believed - panoramic view's of the Bay of Islands and overlooking the Waitangi Treaty...
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Dear Rachel H,
Thank you for your review on Trip Advisor, we are pleased that we met your expectations and were able to assist you with organising some aspects of your travels while staying with us.
We look forward to welcoming you again in the near future and continue to deliver services and products that enhance our Guest Experience.
Sincerely,...
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Our three nights here were lovely. Great views, the pool is wonderful & the staff incredibly friendly and helpful - we took recommendations from the evening receptionist in particular who was very knowledgeable about the area and recommended places we wouldn't have necessarily come across via the guide books. The breakfasts were huge - and delicious. Dinner was a little...
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Dear Angelec69,
Thank you for your review on trip advisor, we are delighted that you enjoyed your time with us and that you found our staff friendly and helpful.
We are disappointed that dinner did not meet all your expectations, please feel free to contact me directly by email should you wish, stephan@paihiabeach.co.nz, or through Trip Advisor, to discuss what...
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This hotel stay was for the first part of our tour around New Zealand and was meant to be a chance to relax. The first impressions of the hotel was modern yet welcoming, the reception was small but gave an intimate feel and with only two floors you could feel the luxury of the place. We were staying for 3...
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Dear Kate_rist,
Thank you for your review and feedback on Trip Advisor, we are delighted that you and your family enjoyed your stay with us and we will continue to strive in delivering the expected standards.
We also look forward to welcoming you again in the future and we take this opportunity to wish you and your family a happy...
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After a weekend of rugby in Auckland, which saw the All Blacks win the World Cup, we travelled north to Paihia. We checked out 4 different hotels, did a room tour of each, and settled on The Paihia Beach Resort and Spa.
Situated about halfway between Paihia town and Waitangi, it was the most expensive of those viewed but we...
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Dear Val063,
Thank you for your feedback, we are truly glad that we were able to deliver to your expectations during your stay with us.
Captain Bucko is definitely a good choice for catching fish, and we do also cook the 'catch of the day' for our Guests. Nothing tastes as good as something you caught yourself.
Again, thank you...
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I am a person who is very fussy about cleanliness, the way a hotel looks, the way staff present themselves etc ....so this place came as a pleasant suprprise to me and my husband. It was more than what we thought it would be. From the time we reached there till we left we were totally taken care for and...
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Dear Paranoid76,
Thank you for your feedback which we are grateful for. Our aim is to deliver our products and services with the highest standards and it is good to hear that we deliver to our Guests expectations.
We will endeavour to continue to deliver high standards and we look forward to welcoming you here again in the future.
Kind...
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