Fantastic service - the reception ladies were very well presented and very helpful! They booked airport transfers, winery tours, restaurants and spa treatments with no hassles!
The room was immaculate complete with a bottle of bubbly on arrival!
The view has to been seen to be believed - panoramic view's of the Bay of Islands and overlooking the Waitangi Treaty...
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Dear Rachel H,
Thank you for your review on Trip Advisor, we are pleased that we met your expectations and were able to assist you with organising some aspects of your travels while staying with us.
We look forward to welcoming you again in the near future and continue to deliver services and products that enhance our Guest Experience.
Sincerely,...
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Our three nights here were lovely. Great views, the pool is wonderful & the staff incredibly friendly and helpful - we took recommendations from the evening receptionist in particular who was very knowledgeable about the area and recommended places we wouldn't have necessarily come across via the guide books. The breakfasts were huge - and delicious. Dinner was a little...
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Dear Angelec69,
Thank you for your review on trip advisor, we are delighted that you enjoyed your time with us and that you found our staff friendly and helpful.
We are disappointed that dinner did not meet all your expectations, please feel free to contact me directly by email should you wish, stephan@paihiabeach.co.nz, or through Trip Advisor, to discuss what...
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This hotel stay was for the first part of our tour around New Zealand and was meant to be a chance to relax. The first impressions of the hotel was modern yet welcoming, the reception was small but gave an intimate feel and with only two floors you could feel the luxury of the place. We were staying for 3...
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Dear Kate_rist,
Thank you for your review and feedback on Trip Advisor, we are delighted that you and your family enjoyed your stay with us and we will continue to strive in delivering the expected standards.
We also look forward to welcoming you again in the future and we take this opportunity to wish you and your family a happy...
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After a weekend of rugby in Auckland, which saw the All Blacks win the World Cup, we travelled north to Paihia. We checked out 4 different hotels, did a room tour of each, and settled on The Paihia Beach Resort and Spa.
Situated about halfway between Paihia town and Waitangi, it was the most expensive of those viewed but we...
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Dear Val063,
Thank you for your feedback, we are truly glad that we were able to deliver to your expectations during your stay with us.
Captain Bucko is definitely a good choice for catching fish, and we do also cook the 'catch of the day' for our Guests. Nothing tastes as good as something you caught yourself.
Again, thank you...
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I am a person who is very fussy about cleanliness, the way a hotel looks, the way staff present themselves etc ....so this place came as a pleasant suprprise to me and my husband. It was more than what we thought it would be. From the time we reached there till we left we were totally taken care for and...
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Dear Paranoid76,
Thank you for your feedback which we are grateful for. Our aim is to deliver our products and services with the highest standards and it is good to hear that we deliver to our Guests expectations.
We will endeavour to continue to deliver high standards and we look forward to welcoming you here again in the future.
Kind...
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We returned to this resort style hotel for the third time, not that there is no where else to stay in the beautiful Bay of Islands but we enjoyed it so much the other two times.
It just keeps on getting better; reception was a delightful welcome and sad goodby, the accomodation was as before 1st class and the restaurant...
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Dear John F,
Thank you for your review and feedback on Trip Advisor. We are truly delighted that once again you have enjoyed your stay with us, and we look forward to welcoming you again in the near future.
The Team joins me in wishing you and your family a happy and prosperous 2012.
Kind regards,
Stephan Rudich
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This is definitely not a 5 start resort !! After breakfast and before dinner there are absolutely no facilities. You can not even order a drink.
When booking this hotel I had a slight issue therefore I sent an email querying if it was in fact a 5 star hotel as I had attempted to call them one night at...
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Dear Sir,
Thank you for the feedback you placed on Trip Advisor, we value comments made by our Guests whether positive or negative so as to assess the quality of our products and services, and improve these for a better Guest experience.
With regards to your concerns, I will endeavour to answer these;
We do not ‘self-assess’ our property and...
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We stayed two amazing nights at this resort. The staff were very informative, welcoming and friendly throughout our stay. The outlook is amazing and it is great what they have done with the pool area. Spa staff were very obliging regarding bookings and also very cheerful and helpful. Breakfast was included in our booking and there was lots of good...
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I can only say that the people at this hotel are fantastic, this was really an experience of old time New Zealand hospitality. The position and views are divine, the breakfast generous, and the beds sumptuous. Stay here.
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My family and I had been travelling around Australia and New Zealand for 3 weeks. Our final stop was to Paihia Beach Resort. We all felt we saved the best for last. The staff was very friendly and helpful. The restaurant was AMAZING! They had a nice Rooms were very nice. Wonderful experience. Definately would return!
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71 Reviews
71 Reviews
45 Reviews
