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Tanoa Paihia Hotel

5 Joyces Rd, Paihia 0252, New Zealand
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Tanoa Paihia Hotel
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Ranked #37 of 43 Hotels in Paihia
A recent review
4 of 5 stars reviewed 2 weeks ago
KatieDev92 Saltburn-by-the-Sea, United Kingdom
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119 reviews from our community

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    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Auckland
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Book this hotel for 2 days, the guy at the reception is very friendly and helpful (Kanish), but Duty Manager "Shirley Mosbey" was really rude and keep a close watch on all the guest, (I felt that way), She completely ruined our holidays...I never visit this hotel please pay bit extra and go somewhere else where you can atleast use... More 

Was this review helpful? Yes 1
Saltburn-by-the-Sea, United Kingdom
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here with my Topdeck Travel tour group and I was pleasantly surprised. The beds were super comfortable with a very clean room and bathroom with all the amenities that were needed for a two night stay. The pool and hot tub area was small but lovely and relaxing in the sunshine, although the pool was incredibly cold! The... More 

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Rotorua, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My wife and I went to Paihia for a two day, two night, break from the family and work. We got a great deal when the owner matched a Grabone deal that was operating at the same time. We spent most of each day doing the tourist thing and our evenings at restaurants so not having a kitchen was fine.... More 

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Senior Contributor
24 reviews 24 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Our 2nd stay here. Both times have met our expectations. Rooms are a good size, beds are comfortable and both times we have been it has been very quiet to stay. Walking distance from the main strip of Paihia, handy if u want a few drinks

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Top Contributor
76 reviews 76 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I thoroughly enjoyed this hotel, it is a short walk into town where everything is, the rooms are well presented and comfy including a nice shower .... It wasn't too expensive neither so definitely get value for money!

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1 review
2 of 5 stars Reviewed 4 weeks ago

We stayed here in the weekend, the rooms are okay but had a terrible experience with the staff at the dining area and front desk. We were told that f we wanted to add the hot breakfast, that will be additional $5 per child and $10 for adults, but once my child was getting her food, the person in the... More 

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TanoaPaihia, General Manager at Tanoa Paihia Hotel, responded to this review

Dear Reviewer I apologise sincerely for any unpleasantness experienced by you and your family at this hotel. I am surprised at the responses to you by our staff, it was totally out of order and I will take appropriate action. I expect a high standard of conduct from the staff here and both should have known better. With breakfast being... More 

Travelers are raving about these Paihia hotels

Washington DC, District of Columbia
Top Contributor
241 reviews 241 reviews
13 hotel reviews
183 helpful votes 183 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a great place to stay with a few caveats. The big thing is that there is not much privacy because the area can get hot and the windows in the rooms need to be kept open. Also, the breakfast that comes with the booking is not very good. However, the staff is A+. the night skies are extraordinary,... More 

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TanoaPaihia, General Manager at Tanoa Paihia Hotel, responded to this review

Thank you for your review of our property and your kind evaluation of our staff. We appreciate all constructive and objective comments as these allow to review our services and operation to better meet Guest requirements. I'm sorry that the breakfast didn't meet your expectation. The package you brought did only offer a Continental Breakfast. If there was anything in... More 

Singapore, Singapore
Top Contributor
64 reviews 64 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 12, 2015

Stayed here for 2 nights, the rooms are clean, good sized and decent toilets. There is ample storage space in room. It is near the center of town with access to passenger ferry to Russel island and other island ferries. A nice supermarket is close by. You can use free wifi for certain GB and after that u pay.

Was this review helpful? Yes 1
TanoaPaihia, General Manager at Tanoa Paihia Hotel, responded to this review

Dear Reviewer I'm so pleased that you have identified us as "good value for money" since we always try to offer rates which are competitive and, which booking seekers can easily see are reasonable for the location, facilities and services offered. Thank you for taking the time to review us. Kind Regards, Ted Hatch General Manager More 

Salisbury, United Kingdom
Top Contributor
58 reviews 58 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed March 22, 2015

Stayed here as a part of a tour for 2 nights and it did not go well! The wifi is not free had to pay for any wifi after using it free for an hour and it did not seem to work outside or in hotel rooms. The telephone system was broken so you could not call outside!! Great in... More 

Was this review helpful? Yes 2
Perth, Australia
Contributor
17 reviews 17 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 11, 2015

I spent 2 nights here as part of a Kirra tour. I have travelled with Kirra in the past and their hotel stays are usually very good, but not this time! The room was well overdue for a complete makeover though large, with a very musty smell, even though I opened the windows. The weather was very hot and the... More 

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