I think that our room had recently been renovated and it was absolutely fine. There will probably be later problems as the wall next to the bath was not tiled (and there was a shower). The view was great (onto the bay) and we did use the heated outside spa pool in the pool area (but the main pool was... more

This 'luxury' hotel is a joke. The 'garden rooms' end is dated and reminiscent of a 1970s British holiday camp. The waterfront end is newer, but already showing signs of bad workmanship (bad grouting and sealant in bathroom and mould round showerhead). I booked through Bay of Islands travel centre in Auckland for 2 couples and a toddler to have... more

The room we stayed in was a garden room. It was okay, but certainly nothing to write home about. The TV although it has sky has only 2 sky channels, 1 movie, Discovery. There were no inhouse movies to choose from either. Just as well the weather held out. The breakfast was abysmal. After being given a table by a... more

We planned a month tour of NZ, the finale being a 4-night stay at this hotel, the highlight of our holiday - we hoped! We had a great view from the room but the room itself was a disgrace. My wife slept in an armchair for half the night rather than continue to sleep in the bed. The bed and... more

I & my wife were booked at this hotel for two nights in the 2nd week of December 2007. Sadly, we could experience very little of what Paihia had to offer in those 2 days due to terrible weather and rough seas. However, the hotel stay was fantastic. The water view rooms are simply great as you couldn't ask for... more

If you want views then yes this has them but as other reviewers have said it is very tired and old and we were very very disappointed. We are fairly easygoing people but this hotel was dirty I would dismiss the Head of Housekeeping. The laudnry room has old soap powder all over the room and the floor had not... more

A bit of a mixed bag but getting better - it is true the hotel is a little dated but it is being ugraded (reception area and one block of rooms being done when we were there) and we got a superb ground floor room with great views, a small but nice greenhouse type sitting area and wooden area outside.... more

We booked four rooms for three nights, taking family who were visiting NZ from Ireland. We thought this would be a luxury treat for them. Rooms were tired - mattresses very soft; mould in the grouting in the bathroom; soap dish hanging off the wall; enamel peeling off the bath; shower head clogged and inefficient. Room servicing was very late,... more

we got a waterview room with a marvellous outlook over the bay.the room had a king size bed.we had a buffet dinner that night and the buffet breakfast in the morning that was outstanding.outside of the peak tourist season this would have to be the best value stay in paihia. more