It is a very nice little hotel with very helpful and friendly staff. It's not luxurious, but it does not pretend to be, but it is good value for money.

We had the best time staying here! The staff was extremely helpful with our daily treks, offering the best views, favorite places along the way, restaurants/cafes and fun things to do in the area. Our room was cozy, had exactly what we needed, and was accessible to all the hotel offerings (laundry, parking, hot tub/pool, restaurant). The hotel's location was... More

Have stayed in two different rooms - both were very spacious. One was split level giving a feeling of seperate lounge area, the other had an adjoining room which was great for the kids. The pool area is refreshingly different - like a tropical paradise. Very pleasant stays and great value for money.

The great staff were pretty much the only plus of staying at the Paihia Pacific Resort. Rooms were very dated, without even so much as a kettle! The toilet wasn't even bolted to the floor properly. The room we were given was directly opposite the reception area, anyone in there could see straight into our room. So we had the... More

The motel is situated in a row with the backpacker's of Paihia. The room was ok for the price we paid. We expected nothing more. The pool is rather small. However, we were very positivly surprised by the friendliness and effectiveness of the hotel staff. It is definitely worth listending to their advice on tours and let them book their... More

Contrary to previous reviews I have read, I found this hotel good value for money. I visited at the end of November. My room was clean and comfortable. The staff were friendly and helpful. The hotel was in quite a good position in the resort - near to some bar/restaurants and shops. The hotel itself had a very nice restaurant... More

Over-priced and very dated. We paid less for top-notch 4* accommodation in Queenstown and Auckland, where the hotels were far more sophisticated and had far better facilities. I would liken this to student accommodation and give it a 2 star/2 star plus at most. One positive is that it's the last hotel on the road so is away from the... More