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The Crown Hotel Napier

Travelers' Choice award winner
4.5 of 5
Hotel website
Cnr Bridge St & Hardinge Rd | Ahuriri, Napier 4144, New Zealand
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Complimentary bottle of wine
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1 room 1 guest
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The Crown Hotel Napier
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601 Reviews from our TripAdvisor Community

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Traveler rating
    402
    177
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
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English first
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    (601)
  • Mar-May only
    (196)
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    (129)
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    (177)
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Palmerston North New Zealand
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We loved this hotel. From start to finish we could not fault anything. The staff were friendly, the room was spacious, the view from the balcony amazing! Great location in a quiet area with plenty of cafes and restaurant close by. Would certainly recommend this hotel and will be back again real soon!

Review collected in partnership with this hotel

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MicheleCole, General Manager at The Crown Hotel Napier, responded to this review

Dear Ned25 Thanks for such a wonderful review and great to hear that you enjoyed your recent stay with us! The hotel is certainly in a special location right on the waterfront with boutique shops, restaurants and cafes at your doorstep. Lovely to hear that everything during your stay was fantastic as we do strive to exceed our guests expectations.... More 

Rangiora, New Zealand
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel was immaculate. It was very clean and smelt nice too. The beds were very comfortable. Staying on the second floor the view of the sea was lovely . We had a very nice breakfast in the restaurant downstairs. Would definitely stay again

Was this review helpful? Yes
MicheleCole, General Manager at The Crown Hotel Napier, responded to this review

Dear Farmeymoo Always nice to hear that our hotel and rooms are immaculate and guests have enjoyed the amenities and facilities within the hotel. Thank you for taking the time to post your lovely feedback. Kind Regards Michele Cole General Manager More 

Havelock North
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

The room was lovely and sunny. A nice relaxed outlook over the bay. The room was high quality with wonderful local products in the mini bar. Friendly staff and a nice outdoor fireplace. Will stay again!

Review collected in partnership with this hotel

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MicheleCole, General Manager at The Crown Hotel Napier, responded to this review

Dear Paula177TL Always nice to have a romantic weekend getaway and pleased that you enjoyed you recent stay with us! Yes even on the cold winter days the rooms warm up with the all day Hawkes Bay sun...the perfect place to relax and overlook the waterfront. Glad you enjoyed the outdoor fireplace in the courtyard. Hopefully we may see you... More 

Christchurch, New Zealand
1 review
5 of 5 stars Reviewed 5 days ago NEW

We were most pleased with reception (especially local knowledge of places and things to see and do), room, great view, very clean and good amenities. Milk & Honey café also excellent for breakfast. Fantastic experience overall

Review collected in partnership with this hotel

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MicheleCole, General Manager at The Crown Hotel Napier, responded to this review

Dear Simonn Glad you had a great break away and thank you for the lovely feedback particularly regarding the staff here at the hotel as they do strive to exceed our guests expectations and ensure that our guests have a wonderful stay. Hopefully we will see you back in Hawkes Bay at some stage in the future. Warm Regards Michele... More 

Auckland, New Zealand
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

We have stayed several times before at the Crown, we have always found it to be very comfortable, clean & quiet. This was our first time staying during winter & we did find the bed very cold without an electric blanket. Apart from this everything was as lovely as always.

Review collected in partnership with this hotel

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MicheleCole, General Manager at The Crown Hotel Napier, responded to this review

Dear Susan Thank you for taking the time to post your review on Trip Advisor and glad you had a pleasant stay with us. It is always nice to welcome our regular guests back! Whilst we have heating in all guest rooms we do not place electric blankets on guest beds due to possible safety risks with electric blankets. We... More 

Auckland Region, New Zealand
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Travelling around for work can be a bit hit and miss with some accommodation and especially when H/O organised it. They smashed it out of the ball park with The Crown Hotel!! Amazing from arriving and booking in, through to opening the door to my room and finding a lovely spacious layout with a deck that over looked the beach.... More 

Was this review helpful? Yes
MicheleCole, General Manager at The Crown Hotel Napier, responded to this review

Dear Levinite70 What a wonderful review and thank you so much as it was a pleasure in you staying with us! Glad you enjoyed our amenities and facilities at the hotel. Thanks again for the lovely comments and we look forward to welcoming you back. Warm regards Michele Cole General Manager More 

Whangarei, New Zealand
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel was as good as we remembered it from a few years ago. The restaurant that used to be fabulous was average. We ate there one of two nights and were disappointed. House bar could have been made more hospitable.

Review collected in partnership with this hotel

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MicheleCole, General Manager at The Crown Hotel Napier, responded to this review

Dear Joe and Judith It was a pleasure welcoming you back to the hotel! Apologies that you didn't enjoy Milk and Honey restaurant and I am surprised, as we have had a fabulous new Head Chef start with us at the beginning of the year and we have had very positive feedback since he commenced at Milk and Honey. Hopefully... More 

Wellington, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

Ahuriri village was a great place for some rest and relaxation. The Crowne hotel and staff were excellent. We had a room with a view which made the stay even more special. We took in a movie at the Globe Theatrette and a winery tour to cap off an amazing weekend. This is a great place no matter what time... More 

Review collected in partnership with this hotel

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MicheleCole, General Manager at The Crown Hotel Napier, responded to this review

Dear lindawG2354DX Yes there is plenty to do even during Winter in Hawkes Bay and sounds as though you made the most of your weekend away. So pleased that you enjoyed the location surrounding the hotel as Ahuriri definitely is a picturesque little village with the boutique shops, restaurant/cafes and the waterfront at your doorstep. We look forward to hopefully... More 

Kyoto, Japan
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

From check-in to check-out, it was a great stay. The rooms are large, very clean, quiet and comfortable. The only criticism I would have is that the only air-conditioner was in the living area and the heart doesn't really reach the bedrooms.

Was this review helpful? Yes
MicheleCole, General Manager at The Crown Hotel Napier, responded to this review

Dear Iwakurakiwi It was a pleasure to have you stay with us and wonderful to hear that you had a great stay. Thank you for taking the time to post your trip Advisor review. Kind Regards Michele Cole General Manager More 

Havelock North, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A 2 day stay at the Crown Hotel was perfect down time for us. Well appointed rooms with great views of changing scene as ships came and went, ample good dining choices nearby, and very helpful friendly staff topped off the experience.

Review collected in partnership with this hotel

Was this review helpful? Yes
MicheleCole, General Manager at The Crown Hotel Napier, responded to this review

Dear Stubee2556 Glad you had a wonderful couple of days away with us and you enjoyed the waterfront location with the views, restaurants etc. Warm Regards Michele Cole General Manager More 

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