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At the Rocks Motor Lodge

27 Meeanee Quay, Westshore, Napier 4110, New Zealand
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1 room 1 guest
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90 Reviews from our TripAdvisor Community

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Traveler rating
    57
    20
    9
    3
    1
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17
54
6
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (90)
  • Mar-May only
    (26)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (30)
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1 review
2 of 5 stars Reviewed April 30, 2015 via mobile

Picked this as it advertises it has a gym but its a death trap waiting to happen. None of the equipment is safe, nor has it been serviced for a great length of time. The room was fine and what we expected.

Was this review helpful? Yes
daverayner53, Owner at At the Rocks Motor Lodge, responded to this review

Thank you for your feedback, If you don't raise a problem while you are staying it is not possible to fix a problem for your stay. This is the first ever complaint about our gym. We are a small hotel with thirteen rooms and cannot compete nor do we aim to with large commercial operations.That said we did check our... More 

Cardiff, United Kingdom
Level Contributor
50 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 27, 2015

Arrived and were welcomed by Dave - very informative anf friendly. Room was a good size with the usual cooking facilities, very clean and a good shower in the bathroom. Easy to get into Napier with its many shops, bars and restaurants. Dave recommended the local fish and chip shop which we tried one night and weren'd disappointed - delicious.... More 

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Boston, Massachusetts
Level Contributor
110 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed February 17, 2015

We arrived in Napier without a room reservation. We were happy to find The Rocks after checking out a few other spots. The rooms are lovely and very clean. The host, David, could not have been nicer or more helpful. It is an easy walk to the West Quay restaurant area. Good place to stay in Napier.

Was this review helpful? Yes 1
Nelson, New Zealand
2 reviews
5 of 5 stars Reviewed November 3, 2014

This is one of the best motels that I have stayed in anywhere in the world!!. Top location with the most helpful host that you could find anywhere in the hospitality/accommodation business. I have been a customer for a number of years and wouldn't look at another. Winter the rooms are warmed early before you arrive! A very popular motel... More 

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Taupo, Waikato, New Zealand
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 20, 2014 via mobile

At the rocks is a little gem. Our room was clean and comfortable, with all you would expect and a bit more. What was unexpected was the monster spa bath in our room, it was glorious and the free wifi was very handy. The location was a little out of town but it is such an easy city to get... More 

Was this review helpful? Yes 1
Palmerston North, New Zealand
Level Contributor
43 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 8, 2014

Stayed here in July 2014 winter and the room was nice and warm. Also the room was clean and tidy and modem. Bed was nice and comfy and had a good night sleep. Sevice from the front desk was good and easy to check in/out.

Was this review helpful? Yes 1
Auckland, New Zealand
Level Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 23, 2014

3rd time I have stayed at The Rocks and again very good value. Arrived from Auckland 6.30pm, no reservation and the owner was great. Suggested a Studio for NZD$99.00 inc GST and even offered me a complimentary beer. Check in took 2 minutes as all my details were in their system from last couple of times. Bed very comfortable and... More 

Was this review helpful? Yes 2
Wellington, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

My parents and I were coming to Napier to celebrate my sister's birthday so I booked the Family Studio 1 (2 Queen sized beds) At The Rocks and chose At The Rocks because the room came with a Spa Bath. We rang the Motorlodge about 4 hours after our estimated time of arrival to say we were still coming we... More 

Was this review helpful? Yes 1
Brisbane Australia
Level Contributor
78 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed April 29, 2014

Stayed over Easter weekend. Checkin prompt & managers courteous Perhaps the smallest we stayed in but still had everything that we required. Even a nice private outdoor area But oh that window needs to go. Even though it is of a frosted type it lets in heaps of light when some goes to to the bathroom at night & forget... More 

Was this review helpful? Yes 2
Auckland Region, New Zealand
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed April 15, 2014

I have stayed in many hotels around the world and unfortunately this is by far the worst review I have ever had to give on Trip Advisor. Where to start? Over priced small room with an awful musty smell, paint chipping off in the bathroom with scum in the corner of the bath and on tiles, bulky furniture and dated... More 

Was this review helpful? Yes 3
daverayner53, Owner at At the Rocks Motor Lodge, responded to this review

This review reflects more on the reviewer rather than the reviewed, our bathrooms are fully tiled with no painted surfaces, other than the roof and the door which are spray painted and in good condition. Our levels of cleanliness as seen from previous reviews are very high. Our carpets are cleaned every day and steam cleaned every three months. Each... More 

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