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Bluewater Hotel

3.5 of 5 10 West Quay, Napier, New Zealand
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Bluewater Hotel
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73 reviews from our community

Traveler rating
    19
    13
    20
    15
    6
See reviews for
19
25
1
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Gisborne, New Zealand
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room was clean and well appointed. A minor problem with the soap dispenser having fallen off the wall and leaving soap all over the floor. The receptionist quickly cleaned this up and gave us some little packets of soap. The only drawback would be the location of the room near the restaurant entry. People gathered outside on the landing and... More

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Wellington, New Zealand
Top Contributor
56 reviews 56 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 2, 2014

My room on the middle floor was spacious, well lit (so i could use the desk at night time), great space for my suitcase, amazing view of the marina, full blackout curtains and lovely bathroom and amenities. But... the heat pump was very noisy, you had to slam the door to get it closed, and the servicing was a little... More

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Auckland, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 19, 2014

Room was clean & very warm (we stayed in winter!) All the staff were lovely & helpful. However the bed was pretty hard & uncomfortable! -my only fault. Looked like one of the much better hotels in Napier & was affordable. Thanks for the great stay!

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 10, 2014

I have stayed at the Blue water hotel for many years a in its one of my favourite places to stay. Like all hotels they can have their good and bad days but in the main it's a great place to stay. If you like boats and the sea there is no better place to stay in Napier. To wake... More

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Havelock North, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2014

Recently stayed at The Bluewater Hotel and had a wonderful stay. Excellent amenities and fabulous location. Staff were very helpful and I couldn't have asked for more them. Definitely recommend staying there.

Was this review helpful? Yes 1
Napier
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 22, 2014 via mobile

What a pitty one employee with poor customer service and a bad attitude can ruin your whole experience & perception. When other employees have to apologise & agree that you have not been treated with respect shows a lot about the toxic environment there.

Was this review helpful? Yes 2
New Zealand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2014

Stayed the night on a work trip. Contrary to some reviews found the room extremely clean. The location was excellent and the view from the balcony was superb. The bed was comfortable. Would have no hesitation staying here again. Must have struck a good night as the odour from the factory next door was not that bad. A minor issue... More

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Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 14, 2014

we recently stay here for a weekend and stayed in down stairs room, we ask to move up stairs after the first night as it was very noisy. Rooms were average.Shower went cold a couple of times, maybe just a problem with the mixer ,when I told management they just rolled their eyes at me.Won't be staying there again.

Was this review helpful? Yes 1
Auckland, Auckland, New Zealand
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 1, 2014

This was an average place to stay as rooms down stairs are noisy due to people in the upstairs rooms also the staff there provide an average service, i would not say they go out of there way to help you out .

Was this review helpful? Yes 2
Auckland
Top Contributor
209 reviews 209 reviews
38 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed April 13, 2014

We recently stayed here for 2 nights, being 2 different families in 2 bedroom apartments. We had mixed feelings after the various Tripadvisor reviews that were not always complimentary, but we can report we had a great stay. The staff, rooms, and cleanliness were all fine. The location was great, plenty of bars and restaurants within walking distance, and there... More

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Additional Information about Bluewater Hotel

Address: 10 West Quay, Napier, New Zealand
Location: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bluewater Hotel 3.5*
Number of rooms: 47
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