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All 47 Napier hotels

Bluewater Hotel

3.5 of 5 Hotel   |   10 West Quay, Napier, New Zealand
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Ranked #37 of 47 hotels in Napier
A recent review
4 of 5 stars reviewed 1 week ago
Lily P Auckland, New Zealand
  • Overview
  • Reviews (71)
  • Photos (15)
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  • Room tips (22)
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71 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Auckland, New Zealand
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Room was clean & very warm (we stayed in winter!) All the staff were lovely & helpful. However the bed was pretty hard & uncomfortable! -my only fault. Looked like one of the much better hotels in Napier & was affordable. Thanks for the great stay!

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4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have stayed at the Blue water hotel for many years a in its one of my favourite places to stay. Like all hotels they can have their good and bad days but in the main it's a great place to stay. If you like boats and the sea there is no better place to stay in Napier. To wake... More

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Havelock North, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Recently stayed at The Bluewater Hotel and had a wonderful stay. Excellent amenities and fabulous location. Staff were very helpful and I couldn't have asked for more them. Definitely recommend staying there.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

What a pitty one employee with poor customer service and a bad attitude can ruin your whole experience & perception. When other employees have to apologise & agree that you have not been treated with respect shows a lot about the toxic environment there.

Was this review helpful? Yes 1
New Zealand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2014

Stayed the night on a work trip. Contrary to some reviews found the room extremely clean. The location was excellent and the view from the balcony was superb. The bed was comfortable. Would have no hesitation staying here again. Must have struck a good night as the odour from the factory next door was not that bad. A minor issue... More

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Auckland Region, New Zealand
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 14, 2014

we recently stay here for a weekend and stayed in down stairs room, we ask to move up stairs after the first night as it was very noisy. Rooms were average.Shower went cold a couple of times, maybe just a problem with the mixer ,when I told management they just rolled their eyes at me.Won't be staying there again.

Was this review helpful? Yes 1
Auckland, Auckland, New Zealand
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 1, 2014

This was an average place to stay as rooms down stairs are noisy due to people in the upstairs rooms also the staff there provide an average service, i would not say they go out of there way to help you out .

Was this review helpful? Yes 2
Top Contributor
175 reviews 175 reviews
33 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed April 13, 2014

We recently stayed here for 2 nights, being 2 different families in 2 bedroom apartments. We had mixed feelings after the various Tripadvisor reviews that were not always complimentary, but we can report we had a great stay. The staff, rooms, and cleanliness were all fine. The location was great, plenty of bars and restaurants within walking distance, and there... More

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Lewistown, Montana
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 24, 2014

We stayed in March, 2014 and had a great time. We were upgraded at no cost to a suite and it couldn't have been better- large, clean, and modern with a nice balcony facing the harbor (ALL rooms face the harbor). The front counter staff was friendly and the housecleaning staff went out of their way to greet us. Dinner... More

Was this review helpful? Yes 1
Wellington, New Zealand
3 reviews 3 reviews
4 of 5 stars Reviewed February 28, 2014

Friendly helpful staff. Lovely views and the opening sliding doors in the lounge area creates a lot of space. Duplex set up is great if you have kids who go to sleep earlier upstairs and adults can relax downstairs without worrying about waking the kids.

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Additional Information about Bluewater Hotel

Address: 10 West Quay, Napier, New Zealand
Location: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Bluewater Hotel 3.5*
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15 photos of this hotel

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Room/suite (2)
Dining (1)

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Hotel & grounds (4)
Family/play areas (2)
Room/suite (6)
View from room (1)


Bar / Lounge Beach Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Wheelchair access
Hotel Style
#15 On the Beach Hotel in Napier
Hotel Class
Official Description (provided by the hotel)
As a luxury hotel situated in the popular, exciting inner harbour area, the Bluewater Hotel provides a first-class stay in Napier with dazzling views of the marina,located in the rejuvenated Ahuriri quarter, is the perfect place to stay in Hawke’s Bay. ... more   less 
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