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All 47 Napier hotels

Bluewater Hotel

3.5 of 5 Hotel   |   10 West Quay, Napier, New Zealand
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Ranked #37 of 47 Hotels in Napier
A recent review
4 of 5 stars Reviewed August 2, 2014
Finona68 Wellington, New Zealand
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72 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Wellington, New Zealand
Top Contributor
52 reviews 52 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 2, 2014

My room on the middle floor was spacious, well lit (so i could use the desk at night time), great space for my suitcase, amazing view of the marina, full blackout curtains and lovely bathroom and amenities. But... the heat pump was very noisy, you had to slam the door to get it closed, and the servicing was a little... More

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Auckland, New Zealand
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 19, 2014

Room was clean & very warm (we stayed in winter!) All the staff were lovely & helpful. However the bed was pretty hard & uncomfortable! -my only fault. Looked like one of the much better hotels in Napier & was affordable. Thanks for the great stay!

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4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 10, 2014

I have stayed at the Blue water hotel for many years a in its one of my favourite places to stay. Like all hotels they can have their good and bad days but in the main it's a great place to stay. If you like boats and the sea there is no better place to stay in Napier. To wake... More

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Havelock North, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2014

Recently stayed at The Bluewater Hotel and had a wonderful stay. Excellent amenities and fabulous location. Staff were very helpful and I couldn't have asked for more them. Definitely recommend staying there.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 22, 2014 via mobile

What a pitty one employee with poor customer service and a bad attitude can ruin your whole experience & perception. When other employees have to apologise & agree that you have not been treated with respect shows a lot about the toxic environment there.

Was this review helpful? Yes 1
New Zealand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2014

Stayed the night on a work trip. Contrary to some reviews found the room extremely clean. The location was excellent and the view from the balcony was superb. The bed was comfortable. Would have no hesitation staying here again. Must have struck a good night as the odour from the factory next door was not that bad. A minor issue... More

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Auckland Region, New Zealand
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 14, 2014

we recently stay here for a weekend and stayed in down stairs room, we ask to move up stairs after the first night as it was very noisy. Rooms were average.Shower went cold a couple of times, maybe just a problem with the mixer ,when I told management they just rolled their eyes at me.Won't be staying there again.

Was this review helpful? Yes 1
Auckland, Auckland, New Zealand
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 1, 2014

This was an average place to stay as rooms down stairs are noisy due to people in the upstairs rooms also the staff there provide an average service, i would not say they go out of there way to help you out .

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Top Contributor
184 reviews 184 reviews
36 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed April 13, 2014

We recently stayed here for 2 nights, being 2 different families in 2 bedroom apartments. We had mixed feelings after the various Tripadvisor reviews that were not always complimentary, but we can report we had a great stay. The staff, rooms, and cleanliness were all fine. The location was great, plenty of bars and restaurants within walking distance, and there... More

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Lewistown, Montana
Senior Contributor
44 reviews 44 reviews
37 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 24, 2014

We stayed in March, 2014 and had a great time. We were upgraded at no cost to a suite and it couldn't have been better- large, clean, and modern with a nice balcony facing the harbor (ALL rooms face the harbor). The front counter staff was friendly and the housecleaning staff went out of their way to greet us. Dinner... More

Was this review helpful? Yes 2
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Additional Information about Bluewater Hotel

Address: 10 West Quay, Napier, New Zealand
Location: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bluewater Hotel 3.5*
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