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All 47 Napier hotels

Viceroy Hotel - Heritage Boutique Collection

Corner Tennyson St and 2 Clive Square East, Napier 4140, New Zealand
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Viceroy Hotel - Heritage Boutique Collection
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Ranked #22 of 47 Hotels in Napier
A recent review
4 of 5 stars Reviewed May 7, 2014
Redwoodie
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53 reviews from our community

Traveler rating
    25
    20
    8
    0
    0
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6
27
5
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Viceroy Hotel - Heritage Boutique Collection
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Senior Contributor
37 reviews 37 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 7, 2014

Good sized room, comfortable bed, free wifi, and Freeview TV. Nice warm room. Everything you need from a hotel room where you just need to collapse, relax and sleep. It helped us have a great weekend in Napier. Staff very friendly and helpful.

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Hamilton, New Zealand
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 24, 2014

My wife and I stayed for4 days over Easter and can certainly recommend this hotel. It is well situated in the city for all amenities.The rooms are well furnished for 2 people, with very pleasant decor.The staff are very friendly and helpful with advice on things to do and places to visit.It seems a shame that the restaurant was not... More

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Tauranga, New Zealand
1 review
5 of 5 stars Reviewed April 18, 2014

We had room 309 that had a pleasant outlook onto Clive Square. The room was fresh, clean and comfortable. There were hiccups with the wifi but we did get in eventually. Nice pizza at the attached restaurant. A good location and good value for money with a charming team of staff. Would definitely return.

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Baltimore
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 24, 2014

NIce hotel and nicer staff (esp Jannine). Not much parking. My suite only had hot water pot, frig, and microwave, so not suited for making a meal, but there is restaurant downstairs and take-aways in the area. Wi-Fi did not work well and I could not logon. Nothing wrong with laptop as it worked the next day and another hotel.... More

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Tauranga, New Zealand
Top Contributor
57 reviews 57 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 1, 2014 via mobile

A clever make over of an old hotel. The interior designer should be congratulated. We had a room overlooking Clive Square. Was relatively quiet for a central city hotel. Room was well furnished and comfy bed. The staff were great, happy to help with any requests. Fantastic location where you can walk to all the great shops and restaurants. We'll... More

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Edinburgh, United Kingdom
Top Contributor
120 reviews 120 reviews
57 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed February 24, 2014

I was pleasantly surprised by this mid-sized hotel, which I chose because the larger one I have previously used was fully booked. I had a suite on the second floor with large bedroom and sitting room plus bathroom and small kitchen. The free wifi was unavailable but the manager invited me to use her own computer in her private office... More

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Hastings, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2014

The room was very clean, and the bed very comfortable. We were impressed with all the staff, courteous, friendly and helpful. Centrally located to the CBD and an easy stroll to Marine Parade. A lovely couple of days.

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Whakatane, Bay of Plenty, New Zealand
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 19, 2014

Nice and friendly staff... same as Geoff H, would have liked to be able to fill the jug from the kitchen but no facilities in the kitchen/dining/bedroom area to fill jug or even wash cups. My husband said it would have been nice to have a kitchen table to sit at with our coffee... Bed was really comfortable - parking... More

Was this review helpful? Yes 1
Palmerston North, New Zealand
1 review
4 of 5 stars Reviewed February 18, 2014

We arrived on friday for a family wedding. The staff were friendly and courteous booked in pleasantly. Room and bed was very comfortable but would have liked washing up facilities in area and not have to use basin in bathroom. Location is ideally situated close to the town centre.

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Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 30, 2014

we arrived early, this was no problem and was shown to our room straight away. The staff were friendly and courteous booked in pleasantly. we were told that breakfast needed ordering but chose not to bother. The location is in the centre of Art Deco Napier. Brilliant

Was this review helpful? Yes 2
Nick J, General Manager at Viceroy Hotel - Heritage Boutique Collection, responded to this review

Dear Ted S, Thank you also for your thoughtful review. At some times we do prefer to offer room service breakfast, which really impresses our guests. You would be more than welcome to 'phone down to reception in the morning if you'd prefer to order then, rather than the night before. Again my sincere thanks for popping a jewel onto... More

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Additional Information about Viceroy Hotel - Heritage Boutique Collection

Address: Corner Tennyson St and 2 Clive Square East, Napier 4140, New Zealand
Location: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range (Based on Average Rates): $
Number of rooms: 40
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