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All 47 Napier hotels

The County Hotel Napier

5.0 of 5 Hotel   |   12 Browning Street | Hawkes Bay, Napier 4015, New Zealand
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87%
Ranked #3 of 47 hotels in Napier
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Tom C Christchurch, New Zealand
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290 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Christchurch, New Zealand
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This is not the first time I have stayed at The County in Napier. They are so reliable in all aspects of making your stay a comfortable and memorable experience. If staying in Napier never pass the opportunity of staying at The County.

Was this review helpful? Yes
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review

Thank you taking the time to review The County Hotel on Trip Advisor, we do appreciate your comments. I hope you will come back and enjoy our hospitality again soon. Warm Regards Fiona Booth More

Berkeley, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The room (a suite) was full of period details including a gorgeous dining table. We were in the corner room, and it was very large. The staff was friendly and helpful. We got the bed and breakfast deal, which I recommend because the full cooked breakfast was excellent. I noticed the continental included a honeycomb -- very cool. We stayed... More

Was this review helpful? Yes
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review

Thank you for posting your thoughts on Trip Advisor, we do appreciate your comments. The Honeycomb at breakfast is quite a treat! Thank you again for staying with us. Warm Regards Fiona Booth More

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is the third time my husband and I have stayed at the County Hotel for the Mid Winter Deco weekend, as usual the ambiance at the County Hotel just adds the icing to the Deco cake. The Hotel is Victorian luxury, with all the modern appliances we cannot live without. The staff are helpful and friendly and very complimentary... More

Was this review helpful? Yes
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review

We appreciate you taking the time to post your thoughts on Trip Advisor. Our staff were delighted to read your feedback. The hotel Library is certainly a treasure & appreciated by many of our guests! I am glad you were also able to take the time to enjoy our unique Bar, Churchill’s! Thank you for staying with us again and... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Just spent six nights there. Our second visit. What a delightful hotel with wonderful ambience befitting Napier's heritage,with extra attention to detail. Situated in the perfect location close to all the main sights and shopping. Parking next door was so handy & easy to use. Staff wonderful and pleasant. We will return whenever visiting N.Z. Lynne & David, Australia.

Was this review helpful? Yes
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review

Your review is so very much appreciated, we do thank you for your lovely comments and your time taken to post your thoughts on Trip advisor. We are pleased you enjoyed your return stay with us and you value the unique charm we have created at The County Hotel. Thank you for choosing to stay with us! We look forward... More

Wellington, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

The wonderful and very friendly staff made our stay unique. The room was charming, luxurious and full of character. This hotel is full of very delicate attentions (port wine at discretion at the library, foot spa in bedrooms... ) . Beautiful wine selection, fantastic bathroom with spa pool and shower, nice breakfast (thank you for accommodating me with my food... More

Was this review helpful? Yes
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review

Thank you for your wonderful words! Your review is very much appreciated by our management and team! We are delighted that you enjoyed the little extras we offer our guests. We hope you can stay with us again very soon. Thank you again for your preference when booking accommodation in Napier. Warm Regards Fiona Booth More

Tauranga, New Zealand
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

An amazing romantic hotel. We had a trip down to see friends and partially business. Mum travelled with us and could not stop complementing the service and the people in the hotel. A great retreat, superb food, the port in the library is an amazing touch. We have found a "local" for whenever we are in Hawkes Bay. Thanks for... More

Was this review helpful? Yes 2
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review

It was a real treat & pleasure to read that you all enjoyed The County Hotel and our hospitality! We appreciate your preference when booking accommodation and look forward to extending our welcome to you again very soon. More

Hastings, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The service we received from the time we arrived to the time we departed was absolutely fabulous.The room was so luxurious and we felt very comfortable there and the bed was so great that we had a massive sleep.The five course meal we had was so delicious as well as the beautiful breakfast. Our compliments to the chef and his... More

Was this review helpful? Yes 2
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review

Wow! Thank you for your lovely comments about the hotel, our cuisine in Wine Street Restaurant and our service. We truly value your opinion. Come back soon and take advantage of the fantastic rates we have available during the winter months! Warm Regards Fiona Booth More

Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our weekend stay was fabulous, The service and food was second to none. It was a pleasure to stay in the County Hotel. Rooms luxury plus. Location just great. Would recommend to any one wanting to visit Napier. We'll done to all staff.

Was this review helpful? Yes 1
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review

Thank you for passing on your thoughts about the hotel, our cuisine in Wine Street Restaurant and our service. We truly value your comments. Come back and take advantage of the fantastic rates we have available during the winter months! Warm Regards Fiona Booth More

Masterton, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here and got a great room as we have here in the past too, staff are friendly and helpful, the hotel is clean quite and has just a great feeling over all. We got a room with breakfast included....wow how great that was too. A must is to go to the library get comfy and have a port... More

Was this review helpful? Yes
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review

Thank you for posting your thoughts on Trip Advisor, we do appreciate your comments. I hope you will come back and enjoy our hospitality again very soon. Thank you again for staying with us. Warm Regards Fiona Booth More

Waihi, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the moment we walked into the hotel we felt like VIPs, with the personalised service of John at reception. Every aspect of our stay, from the Vice Regal suite to drinks in Churchill's Bar and our 5 course meal at Wine Street restaurant, was perfect in every respect. Our suite had all the modern conveniences (including an incredibly comfortable... More

Was this review helpful? Yes
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review

It was a real treat & pleasure to read that you enjoyed The County Hotel and our hospitality! It was a delight to welcome you for this very special occasion that you had planned. I am pleased you enjoyed our Vice Regal Suite & the atmosphere we have created in our boutique hotel. Wine Street Restaurant is a wonderful place... More

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Additional Information about The County Hotel Napier

Address: 12 Browning Street | Hawkes Bay, Napier 4015, New Zealand
Location: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The County Hotel Napier 5*
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Also Known As:
County Hotel Napier

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#2 Luxury Hotel in Napier #16 Romantic Hotel in Napier
Hotel Class
Official Description (provided by the hotel)
Retreat to the splendour of an Edwardian Boutique hotel inthe heart of Napier, the Art Deco capital of the world and the centre of the Hawkes Bay Wine Country. Experience the enchantment and elegance of former times with the comforts of today in a beautifully restored hotel. Faithfully refurbished as a boutique hotel in 1995 the County Hotel now stands as Napier's flagship Hotel. 18 luxury rooms ranging from grand to exquisite. ... more   less 
Number of rooms
18

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