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All 47 Napier hotels

The County Hotel Napier

5.0 of 5 Hotel   |   12 Browning Street | Hawkes Bay, Napier 4015, New Zealand
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87%
Ranked #3 of 47 hotels in Napier
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
kazzaweez Rangiora, New Zealand
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295 people have reviewed this hotel

Traveler rating
    208
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Rangiora, New Zealand
1 review
5 of 5 stars Reviewed yesterday NEW

We had an amazing stay at The County Hotel, so much so that we stayed two nights instead of one. Everyone of the staff was extremely helpful and very friendly, They could not have done more for us. The atmosphere of the hotel is best described as a classic beauty with very comfortable rooms. Our heartfelt thanks to Chris for... More

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Papamoa, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

What a grand and great place to stay in Napier. Jayne at front of house was most helpful and very pleasant to deal with. The hotel's personal touches of fresh fruit at reception, port in the library and high tea, made it a point of difference in the hospitality trade in the surrounds of a grand olde world building. All... More

Was this review helpful? Yes 1
Wellington, New Zealand
1 review
5 of 5 stars Reviewed 2 days ago NEW

I do a lot traveling both in NZ and International and have stayed at numerous 5 Star Hotels, the County Hotel Napier, was recommended by a work colleague, and she was right. It was absolutely fantastic, location perfect, the accommodation faultless, the service excellent, the restaurant menu was up there with the best. I give full credit to the owners... More

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Wellington, New Zealand
1 review
5 of 5 stars Reviewed 2 days ago NEW

Wonderful location. Unmatched hospitality. Helpful and welcoming staff. Excellent amenities. Some unique personal touches. Ok, you would expect all these from a 5 star hotel…….. and this hotel delivers in spades. However, a big WOW !!! also goes to Chris and his staff for the concern and assistance given to me when I arrived. I arrived in considerable pain and... More

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Napier, New Zealand
1 review
4 of 5 stars Reviewed 3 days ago NEW

You can feel the old, classy era as you walk through the doors. The service is friendly and professional. The room is warm and inviting with enough technology for business use. A real gem for those special occasions for the locals. The food is amazing! Will definitely visit again.

Was this review helpful? Yes 1
Christchurch, New Zealand
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This is not the first time I have stayed at The County in Napier. They are so reliable in all aspects of making your stay a comfortable and memorable experience. If staying in Napier never pass the opportunity of staying at The County.

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ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review

Thank you taking the time to review The County Hotel on Trip Advisor, we do appreciate your comments. I hope you will come back and enjoy our hospitality again soon. Warm Regards Fiona Booth More

Berkeley, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The room (a suite) was full of period details including a gorgeous dining table. We were in the corner room, and it was very large. The staff was friendly and helpful. We got the bed and breakfast deal, which I recommend because the full cooked breakfast was excellent. I noticed the continental included a honeycomb -- very cool. We stayed... More

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ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review

Thank you for posting your thoughts on Trip Advisor, we do appreciate your comments. The Honeycomb at breakfast is quite a treat! Thank you again for staying with us. Warm Regards Fiona Booth More

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago NEW

This is the third time my husband and I have stayed at the County Hotel for the Mid Winter Deco weekend, as usual the ambiance at the County Hotel just adds the icing to the Deco cake. The Hotel is Victorian luxury, with all the modern appliances we cannot live without. The staff are helpful and friendly and very complimentary... More

Was this review helpful? Yes 1
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review

We appreciate you taking the time to post your thoughts on Trip Advisor. Our staff were delighted to read your feedback. The hotel Library is certainly a treasure & appreciated by many of our guests! I am glad you were also able to take the time to enjoy our unique Bar, Churchill’s! Thank you for staying with us again and... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Just spent six nights there. Our second visit. What a delightful hotel with wonderful ambience befitting Napier's heritage,with extra attention to detail. Situated in the perfect location close to all the main sights and shopping. Parking next door was so handy & easy to use. Staff wonderful and pleasant. We will return whenever visiting N.Z. Lynne & David, Australia.

Was this review helpful? Yes
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review

Your review is so very much appreciated, we do thank you for your lovely comments and your time taken to post your thoughts on Trip advisor. We are pleased you enjoyed your return stay with us and you value the unique charm we have created at The County Hotel. Thank you for choosing to stay with us! We look forward... More

Wellington, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

The wonderful and very friendly staff made our stay unique. The room was charming, luxurious and full of character. This hotel is full of very delicate attentions (port wine at discretion at the library, foot spa in bedrooms... ) . Beautiful wine selection, fantastic bathroom with spa pool and shower, nice breakfast (thank you for accommodating me with my food... More

Was this review helpful? Yes 1
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review

Thank you for your wonderful words! Your review is very much appreciated by our management and team! We are delighted that you enjoyed the little extras we offer our guests. We hope you can stay with us again very soon. Thank you again for your preference when booking accommodation in Napier. Warm Regards Fiona Booth More

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Additional Information about The County Hotel Napier

Address: 12 Browning Street | Hawkes Bay, Napier 4015, New Zealand
Location: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The County Hotel Napier 5*
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Also Known As:
County Hotel Napier

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#2 Luxury Hotel in Napier #16 Romantic Hotel in Napier
Hotel Class
Official Description (provided by the hotel)
Retreat to the splendour of an Edwardian Boutique hotel inthe heart of Napier, the Art Deco capital of the world and the centre of the Hawkes Bay Wine Country. Experience the enchantment and elegance of former times with the comforts of today in a beautifully restored hotel. Faithfully refurbished as a boutique hotel in 1995 the County Hotel now stands as Napier's flagship Hotel. 18 luxury rooms ranging from grand to exquisite. ... more   less 
Number of rooms
18

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