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The County Hotel Napier

Travelers' Choice award winner
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12 Browning Street | Hawkes Bay, Napier 4015, New Zealand
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The County Hotel Napier
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554 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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    (554)
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    (169)
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    (165)
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    (86)
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    (134)
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Great hotel, very friendly and helpful staff. Very convenient location close to all amenities. My room was huge with all the necessities. I look forward to my next stay there when I'm in Napier. Thanks.

Was this review helpful? Yes
Washington DC
Level Contributor
125 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have had the good fortune to visit Napier twice, and this is now our spot. The staff are incredibly welcoming. Churchill's Bar, and the morning breakfast are the best we have found. Centrally located, this building shares the same city block with the Art Deco Trust, so the city tour is incredibly convenient. Similarly, the Hawke's Bay Wine Center... More 

Was this review helpful? Yes 1
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear rowingman Thank you for taking the time to share your experience here at the County Hotel on Trip Advisor, I enjoyed reading your fantastic comments. We have a perfect central location here with everything right on our doorstep so you get to enjoy Napier with no fuss or hassle! It was a pleasure having you stay with us and... More 

Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Once again a fabulous weekend at a stunning hotel we will always stay here when in Napier The staff are exceptional friendly and attended to every request efficiently and happily Fantastic atmosphere and an outstanding wine list in Churchill Bar and perfectly prepared and presented meals in the dining room Martin

Was this review helpful? Yes
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Triumphstreet It was wonderful to welcome you both back here to the County Hotel and I would like to thank you for your lovely comments. I am so pleased you enjoyed our extensive wine list and sumptuous food, a visit to Churchill's Bar and our Wine Street restaurant is a must when staying with us! We look forward to... More 

Eindhoven, The Netherlands
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Great ambiance, and friendly talkative staff. Don't forget to have an excellent glass of award-winning wine with/by Chris Barons. If he is not around, you can always enjoy a complimentary glass of port in the library of the hotel. I was lucky to see seals on the beach near the hotel. The architecture in Napier is wonderful, but I also... More 

Was this review helpful? Yes
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear John v I am delighted that you enjoyed not only your stay with us here in our beautiful hotel but also the delicious wine we have on offer and our stunning wood paneled library with complimentary port! It sounds like you had a fantastic time here in Napier and I am thrilled we provided you with top class accommodation... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Awesome place to stay. Ive stayed in a lot of high end hotels that have price tags significantly higher than here, but have not come close to the stay that we experienced at the County hotel. Kindest and nicest people and place to stay. Look forward to coming back!!! Amazing bar and restaurant aswell!!!

Was this review helpful? Yes
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Matty F I was thrilled to read your review here on Trip Advisor and to hear you rate us so highly! I am also pleased you enjoyed our fantastic Wine Street Restaurant and Churchill's Bar, with fresh local produce and friendly knowledgeable service there really is no need to go anywhere else! It was a pleasure having you here... More 

Gisborne Region, New Zealand
1 review
5 of 5 stars Reviewed 6 days ago NEW

We really enjoyed the memorable experience of staying at the County Hotel. A unique combination of old world charm, attentive and personable staff and five star accommodation. The restoration has been done with great attention to detail and authenticity which immerses you a luxurious world of yesteryear. We will definitely return.

Was this review helpful? Yes
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear j0hnanddi What a fantastic review! I am elated that you enjoyed our beautiful hotel and its fabulous refurbishment. Comments like yours really do put a big smile on my face! Thank you so much for taking the time to share your experience with us to other travelers and we look forward to welcoming you back next time you venture... More 

Wellington, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from a weekend away in Napier at the County Hotel and what an experience! If you are looking for somewhere to get away and wanting more than just a hotel but a total experience, then this is definitely the place to stay. This historical hotel offers much more than the ordinary accommodation you find in most hotels.... More 

Was this review helpful? Yes 1
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Joan B Thank you so much for sharing your experience here at the County Hotel with other travelers. It was a delight to read your review and I am just thrilled that you enjoyed everything our beautiful hotel has to offer. We are always happy to provide our guests with information about our wonderful town and fantastic vineyards and... More 

Salisbury, United Kingdom
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

A hotel of historic character sensitively modernized and in some areas still modernizing. We liked the room named Whio (NZ whistling duck) and the Churchill Bar. A varied menu comprising prime NZ produce and a comprehensive wine and - presumably in tribute to Churchill - whisky list . Good sized baths in rooms - again something Churchill valued in the... More 

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful old hotel. Each room takes its name from a native bird giving you the feeling of having a suite rather than a room. Lovely high ceilings and wonderful old switches and furniture mixed with the modern requirements of a quality hotel room. Located close to the sea front and the town centre. We ate in the Churchill Bar (with... More 

Was this review helpful? Yes
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear 51 MES I am very happy to hear you enjoyed our beautiful hotel and its fantastic location, a stones throw from the beach and on the doorstep of the town center. Our live music on Friday nights is a very popular evening and I am thrilled you enjoyed your dinner in our Churchill's Bar, finished off with a complimentary... More 

Napier, New Zealand
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We're locals in the Hawkes Bay, building a house and so sometimes escape living on a construction site by spending the odd night in a hotel. We've stayed at the County Hotel twice, in different rooms and absolutely love it. It is a beautiful old building (rare in NZ) and each room has been tastefully and individually decorated, with everything... More 

Was this review helpful? Yes
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Endlesstraveller88 I am so pleased you were able to get away form all your building work and treat yourselves to some rest and relaxation with us here at the County Hotel! It was a pleasure to provide you with the same great service you have enjoyed on your previous visits and also that your whole party was well catered... More 

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