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The County Hotel Napier

Travelers' Choice award winner
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12 Browning Street | Hawkes Bay, Napier 4015, New Zealand
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1 room 1 adult
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The County Hotel Napier
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688 Reviews from our TripAdvisor Community

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North Yorkshire, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the county for 2 nights, having had mixed experience at some of the other hotels we found the county well above our expectation. We would have no hesitation in recommending it to any of our friends. The restaurant is excellent, the house wine was outstanding possibly because the owner also has a wine business next to the... More 

Helpful?
2 Thank Lofty241147
Denver, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This lovely boutique hotel is right on the edge of the city center and one block from the marine parade and ocean. We ( 4 Denverites) arrived on Super Bowl Sunday hoping to watch the game. Chris at reception put us completely at ease by opening the hotel bar, putting the game on the big screen, and taking our orders... More 

Helpful?
Thank jb6785
Berkhamsted, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

The location of the hotel is fine being close to the Marine Parade, shops and bars. The Art Deco building is in keeping with the other buildings in Napier with interesting design features both in and out. Our room on the first floor was adequate in size although it was very dark owing to the dark wood paneling and very... More 

Helpful?
Thank Alex O
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very convenient location in cute town. The room was small though clean. Staff helpful and restaurant above average. Parking across the street in private lot. Would rate property more as a value property than luxury.

Helpful?
Thank Bravo4372
Strathaven, United Kingdom
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

This our second time at this hotel. It's very nice but getting a little tired, noticeable in the worn stairway carpet etc. Staff are all very good and there is a quaint feel about the place. Don't be confused by the 5 star rating , it's nice but not 5 star.

Helpful?
Thank Charlie L
Gloucester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

This is a lovely boutique hotel with very considerate and friendly staff. We only stayed one night but the room was gorgeous and we had a great evening in the restaurant. The free port on offer in the library was a nice touch and very much appreciated. We would definitely recommend a stay here.

Helpful?
Thank Kerry R
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Kerry R We are all very grateful to you here at the County Hotel for taking the time to post your review here on Trip Advisor, I am thrilled you enjoyed your time with us and hopefully on your next visit to Napier you can enjoy more then one evening with us! More 

London, United Kingdom
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The only thing wrong with our visit was we could not stay longer. From the fantastic friendly welcome on arrival to check out we had a great time. The hotel has a wonderful 30's theme. Our room from decor to telephone and even the wooden wedge to hold the door open when cleaning was a step back to another era.... More 

Helpful?
Thank Ktw0
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Ktw0 Thank you very much for your fantastic review of our beautiful hotel. The most important thing for all our staff here is that our guests have a relaxing, comfortable and enjoyable stay so it fills with me joy to know that these have all been met! It was a pleasure having you here to stay with us and... More 

Haifa, Israel
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 1 week ago

Definitely NOT a recommended place to stay. It's a nice hotel, in a nice building, with a lot of vintage stuff (typical to Napier), but our room was overlooking a WALL. When you opened the window you saw a wall in front of you, with all the air-conditioning engines right under your nose. Not very pleasant, I'd say. The most... More 

Helpful?
Thank gadi_sam
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear gadi_sam, We are sorry we could not extend a FREE upgrade to you as you demanded, as we were fully booked and hope that this was not the reason for your review. Our beautiful building now The County Hotel, was built in 1908 and was one of only 2 significant buildings to survive the 1931 earthquake. Hence why our... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at the County hotel in Napier and had a wonderfull time. The hotel is located in the centre of town and has parking nearby. The hotel has the charme of times passed by but with all modern facilities. The staff was friendly and helpfull. Definetly a place to come back to!

Helpful?
Thank Corr1945
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Corr1945 I am pleased you were able to enjoy our fantastic location here in Napier, right on the doorstep of the CBD and just a short hop from the ocean. Thank you for taking the time to post your review here on Trip Advisor, your comments mean a great deal to the whole team! More 

Monterey, Ca
2 reviews
5 of 5 stars Reviewed 1 week ago

We recently had the opportunity to stay at this fabulous hotel on our first trip to New Zealand. From the very beginning, we were pampered very well. The staff all provided exceptional service and were very knowledgeable and helpful. I really enjoyed their standard of service. In the morning during breakfast, I was pleasantly surprised to find out that the... More 

Helpful?
Thank shivrs
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear shivrs Thank you for such a wonderful review of our beautiful hotel! It was our pleasure to ensure your important documents got back to you as quickly and safely as possible and absolutely no trouble at all. I was thrilled to read your entire review and the whole team would like to thank you for kind words. We all... More 

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