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All 47 Napier hotels

Quality Inn Napier Travel

4.5 of 5 Hotel   |   311 Marine Parade, Napier 4001, New Zealand
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Quality Inn Napier Travel
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Ranked #27 of 47 Hotels in Napier
A recent review
5 of 5 stars reviewed yesterday
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142 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Really nice quality of rooms and facilities including in-house restaurant and pool area. Excellent value for money for family stay. Would definitely recommend. Good location for walk along Marine Parade to shops and cafes.

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Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

This is a fine, average motel, however it wasn't what was described and certainly wasn't worth what we paid. The room was clean and the bathroom had been upgraded recently (with a spa) and it is a nice walk along Marine Parade to the main center of town. The bed was uncomfortable and the television was shoved at an akward... More 

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Wellington, New Zealand
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

The Quality Inn, Napier has been considerably upgraded over the last few years. The rooms have been completely refurbished with new kitchen units, fully tiled bathrooms and in our room a very comfortable king sized bed which could be split into two singles. The pool is very good, deep enough to jump into safely and has a large glass cover... More 

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QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thanks for the positive feed back, always nice to hear our guest enjoyed their stay with us. See you next time your in town Quality Inn Team More 

Wellington, New Zealand
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

PLeasant place, nice room. Quite surprised to have accidentally left some clothing in the room when we checked out, returned 3 hours later to be told that yes, they had found them but that they'd been thrown out - with nothing in the way of an apology for doing so.

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QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

Hi Hayden Sorry you left your delicates wrapped up in the bed sheets in the room, the clearer did rescue them from the laundry before they went though the wash. The item was not discarded but usually when people leave delicates behind they are not generally collected. I was on site that day and did hear the cleaner and receptionist... More 

Tokoroa, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This is definitely a great place to stay. The rooms are very clean and modern, there was some issues with bikes and eftpos. Need to be in early to get a carpark or at least one you can get into. Also try and get a room that has good WIFI connection. We were in the middle and the lady said... More 

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QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thanks for the awesome feed back nice to get these positive reviews, thanks Quality Inn Team More 

Hastings, New Zealand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderful place for our family of 4. Service from front desk was fantastic, lady fitted us into a interconecting room at a very reasonable price we thought for new years eve. Rooms were top notch clean and provided all basic kitchen needs. Our children thought the pool was great and spent loads of time in there. Easy walk along Marine... More 

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QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

So pleased you enjoyed your stay and its great to have positive feed back. I will pass it on to the team Quality Inn Team More 

Wanganui, New Zealand
Top Contributor
57 reviews 57 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We were pleased to find a vacancy over New Year, however, with a large number of people moving around on such a busy night, it was anything but quiet. There is a main road road on either side of the building. Parking is very restricted, and some parks are very difficult to manoeuvre into/out of.

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QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thanks for taking the time to review our hotel on this site, yes new years is a very busy and usually noisy night in most towns or city's when in such a central locations like ours. We are lucky our waterfront rooms have double glazing to significantly reduce this Quality Inn Team More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good location on the marine parade. Whilst it has parking, good luck getting a space! Perfectly pleasant rooms that had everything you needed from ironing board to hairdryer plus milk and tea and coffee. Bed a touch soft but personal taste. Good value for money. Not at all bad for a chain hotel.

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QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Team... More 

Vancouver, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 3, 2014

So this is one of those unfortunate purchases from Hotwire where what I thought I was getting and what was given were two different things. The service was very good, however the rooms that were apparently re-done a few years ago were not done with practicality or comfort in mind. The doors are those sliding doors we would have on... More 

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QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Hi there, This sounds like you had a issue with the Online booking agent you used to make this booking which may have lead you to reviewing our hotel negatively. We are sorry not to exceed your expectations. We hope you give us a second chance next time your in Napier Regards, Quality Inn Team More 

Singapore, Singapore
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 14, 2014

The hotel staff were very friendly and helped me to find tickets to the All Blacks vs Argentina Rugby Championship match. Within walking distance of MacLean Park and to the city center. Room was comfortable.

Was this review helpful? Yes
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Team... More 

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Additional Information about Quality Inn Napier Travel

Address: 311 Marine Parade, Napier 4001, New Zealand
Location: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Quality Inn Napier Travel 4.5*
Number of rooms: 59
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Also Known As:
Quality Inn Napier Travel Hotel Napier
Napier Quality Inn
Hotel Style:
#20 Luxury Hotel in Napier

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