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Quality Inn Napier Travel

311 Marine Parade, Napier 4001, New Zealand
Hotel amenities
Quality Inn Napier Travel
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Ranked #29 of 47 Hotels in Napier
A recent review
4 of 5 stars reviewed 2 weeks ago
prijinth Melbourne, Australia
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158 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (158)
  • Mar-May only
    (42)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (60)
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Melbourne, Australia
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's a very nice motel with a very central location. Staff were very accommodating and helpful. We stayed for two nights and enjoyed our stay. Will definitely come back. We didn't use the pool but it looked very inviting. We also didn't get a chance to sample the restaurant.

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QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

We would like to thank you for taking the time to complete this online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, The... More 

Wellington, New Zealand
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a low cost hotel - and essentially you get what you pay for. It's clean, refurbished and has all the basic amenities. There are no frills though - for example the beds are covered by what looks to be a duvet inner without a cover and the curtains consist of a blackout fabric with a very thin sheer... More 

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Auckland Region, New Zealand
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean, quiet hotel room with everything you need - flat screen TV, comfy bed. It has a nice, clean bathroom but shower floods easily and tiles very slippery. The fridge had been turned off we found out after finding little lumps in the milk, should be checked by housekeeping, must have been off a while as milk is UHT. Reception... More 

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Wellington
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a central, well staffed and clean motel. Everything in the middle of town is at walking distance, the heat pumps worked quickly, the staff was friendly and helpful. It has a little fridge, a spacious shower and pretty decent sound insulation.

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QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

We would like to thank you for taking the time to complete this online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, The... More 

Edmonton, Canada
Level Contributor
187 reviews
169 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked and "pre-paid" our 2 night visit for the best rate with the hotel website. Arrived at 1:35 pm the day of check in and the woman at the front desk told us the room would be ready in 25 minutes. Seriously? Check in is at 2:00 which is common. However, arriving 25 minutes early and we cannot check in... More 

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Yorkshire
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed May 31, 2015

We came upon this motel by chance and so glad we did. In the centre of Napier, near the sea, shops and restaurants. Beds comfortable, room very clean, kitchen area with tea and coffee making facilities. On site laundry; swimming pool; hotel has a restaurant/bar.

Was this review helpful? Yes
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

We would like to thank you for taking the time to complete this online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, The... More 

Napier, New Zealand
Level Contributor
97 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed April 25, 2015

We live in Hawkes Bay but as a treat I took the kids for a night away. When I checked in the lady was extremely rude and said to my 6 year old twins "I hope you 2 look after the room" and something else that I can't remember. I was extremely annoyed and it put a bad taste in... More 

Was this review helpful? Yes 1
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

We would like to thank you for taking the time to complete this online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, The... More 

Grande Prairie, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 27, 2015

This hotel was clean updated cosy handy to everything had a great swimming pool fabulous service great price for the money. Staff were all very friendly. Kitchenettes meant we could make our own food .

Was this review helpful? Yes 1
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

We would like to thank you for taking the time to complete this online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, The... More 

Wellington, New Zealand
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 14, 2015

Only a quick walk to town and right across the road from the beach and the ice-cream parlour. We stayed one night when visiting Napier for Cricket World Cup so the place was fully booked. We stayed in an apartment - loads of room, lovely kitchen and dining area and a small balcony looking out over Marine Parade. Found the... More 

Was this review helpful? Yes 1
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

We would like to thank you for taking the time to complete this online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, The... More 

Wellington, New Zealand
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 10, 2015

We stayed 3 nights in order to catch up with family in Napier. The rooms were clean and beds comfortable. We had no problem with car parking even though the inn was full on the Saturday night. Our room was at the back of the inn and therefore there was quite a bit of noise from the road and also... More 

Was this review helpful? Yes
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thanks for positive review of our Hotel, we are pleased you enjoyed your stay. Quality Inn Team More 

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