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All 47 Napier hotels

Quality Inn Napier Travel

4.5 of 5 Hotel   |   311 Marine Parade, Napier 4001, New Zealand
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Quality Inn Napier Travel
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Ranked #27 of 47 Hotels in Napier
A recent review
4 of 5 stars reviewed 4 weeks ago
joelhay Singapore, Singapore
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133 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

So this is one of those unfortunate purchases from Hotwire where what I thought I was getting and what was given were two different things. The service was very good, however the rooms that were apparently re-done a few years ago were not done with practicality or comfort in mind. The doors are those sliding doors we would have on... More 

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QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Hi there, This sounds like you had a issue with the Online booking agent you used to make this booking which may have lead you to reviewing our hotel negatively. We are sorry not to exceed your expectations. We hope you give us a second chance next time your in Napier Regards, Quality Inn Team More 

Singapore, Singapore
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel staff were very friendly and helped me to find tickets to the All Blacks vs Argentina Rugby Championship match. Within walking distance of MacLean Park and to the city center. Room was comfortable.

Was this review helpful? Yes
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Team... More 

Romford, United Kingdom
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 7, 2014

We found this lovely hotel in the centre of Napier, near to the beach but also within walking distance to the shopping centre. The hotel has a restaurant on site which offered very good food either breakfast, lunch or dinner. Our room was very clean and comfortable with a spa bath added. It also offered an indoor swimming pool and... More 

Was this review helpful? Yes
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Team... More 

New Plymouth, New Zealand
1 review
2 of 5 stars Reviewed October 26, 2014

Don't stay in room number 226 as it's a fishbowl. Our so called 'Deluxe Room' was all false. No privacy, our so called 'private balcony' was at the top of a flight of stairs where everybody could see, and we couldn't leave the ranch slider open as people could see straight in, even with the sheer curtain pulled across. Our... More 

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QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Wellington, New Zealand
Top Contributor
115 reviews 115 reviews
30 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed October 12, 2014

Great 2 bedroom, 2 bathroom apartment upstairs with a nice view across Marine Parade to the ocean. Suited our family of 4 perfectly. Modern furnishings, clean and well equipped. Beds a little firm for us but otherwise perfect. Loved the covered pool area, wish more hotels in NZ would do this. Will definitely come back again!

Was this review helpful? Yes
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Team... More 

wellington
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 12, 2014

Stayed here with two teens in an adjoining room on top floor. Space worked really well. Hotel staff were friendly and helpful including accommodating our request to change our room due to change in plans (they didn't have too). Onsite restaurant was great. Location of the hotel is excellent. Can work to many places. Great place for family especially with... More 

Was this review helpful? Yes
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Team... More 

Masterton, New Zealand
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 27, 2014

Great location on Marine Parade opposite Marineland and walking distance from CBD. Has swimming pool, restaurant and gym. Ample free off street parking. We had a nice room with king size bed, free internet and sky TV.

Was this review helpful? Yes
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Team... More 

Rotorua, New Zealand
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 20, 2014

Not luxurious but nevertheless staff is helpful indoor pool is great. Rooms are comfortable and spacious. Kitchenette and bathroom modern and functional beds comfortable and clean. Couple of complaints toilet wasn't cleaned properly and a couple of boards are lifting in the balcony deck, really bad trip hazard. Air con/heat pumps in each room. Good for weekend stay quite central... More 

Was this review helpful? Yes 1
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, The... More 

Wellington, New Zealand
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 4, 2014

I stayed two nights while on business in the Napier area. My room was in the block towards the rear of the property, on the first floor above a carpark. My room was clean, comfortable and well equipped. The only minor drawback was that the floor tiles in the kitchen and bathroom were absolutely freezing cold on bare feet -... More 

Was this review helpful? Yes 2
QualityNapier, General Manager at Quality Inn Napier Travel, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, The... More 

Adelaide, Australia
Top Contributor
82 reviews 82 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 26, 2014

Waterside location & close to a service club & a short walk to the main shopping area. A large Inn with good sized rooms. All extras included in rooms. Parking away from rooms & luggage has to be carried. Views of big outdoor pool area from balcony but no ocean view. Would be impressive but busy in holiday season.

Was this review helpful? Yes 1
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Team... More 

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Additional Information about Quality Inn Napier Travel

Address: 311 Marine Parade, Napier 4001, New Zealand
Location: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Quality Inn Napier Travel 4.5*
Number of rooms: 59
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Also Known As:
Quality Inn Napier Travel Hotel Napier
Napier Quality Inn
Hotel Style:
#20 Luxury Hotel in Napier

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