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Fern Motel

4.0 of 5 4 Westminster Ave | Tamatea, Napier, New Zealand
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Fern Motel
Fern Motel
Fern Motel
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55 reviews from our community

Traveler rating
    29
    13
    8
    2
    3
See reviews for
26
14
2
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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    (55)
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    (9)
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    (9)
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    (11)
  • Dec-Feb only
    (26)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

I'm reading these reviews with people complaining. We liked it. I thought the room was cute. Nothing fancy, but clean and comfortable. The water pressure in our bathroom was fine and there is a heater in there. The staff were super friendly and helpful. The kids loved the trampoline and the pool. i felt like the pictures on here looked... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stay at Fern Motel several times a month as I a rep I am on the road a lot. I have found there hospitality extra ordinary, they are friendly and welcoming and nothing is ever too much trouble for them. Yes the studio rooms are wee but they are comfortable with air con, large TVs and comply beds. Before... More 

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Oxford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Whoever took the photos for the website is obviously a whizz at Photoshop, because the place looks nothing like this. It's grubby, rundown and tatty. The room is pokey and depressing and the kitchen is rubbish - I've seen better at the average campsite. The pool is tiny and the motel is a long way out from the centre of... More 

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Zwaantsje, Owner at Fern Motel, responded to this review

We are sorry you had to pay one extra night when you cancelled 6 nights in our busiest time after you had checked in. I understand you needed to ventilate this but just a bit disappointed it needed to be in this way. We do try our best to keep our guests happy but sometimes for reasons out of our... More 

Auckland Region, New Zealand
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed for two nights and whilst the unit is clean it is very old and very small (stayed in Delux Studio). My biggest issue is that the website pictures make it look ALOT better than it is in real live. It says refurbished on their website - and I couldn't see it. False advertising. Compared to other motels in... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My family and I stayed for two nights, even tho we were out most of the day. It was very user friendly with a great pool and playground for kids. The room we had had plenty of room for 2 parents and 3 kids and kitchenette. Staff were abosolutely wonderful while we stayed.

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Zwaantsje, Owner at Fern Motel, responded to this review

Thank you for taking the time to post this review. We are pleased you had a good stay and liked the accommodation. Hope to see you again someday. More 

Rotorua
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 25, 2014

The proprietors are lovely & went out of their way to help us. The location for our needs was also well appointed. Stayed two nights. My husband & I were disappointed in the units on offer. Yes they were clean & tidy & well presented but SO OLD!!! Block walls, cupboards & draws that stick. Dividing door between sleeping areas... More 

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Kuala Lumpur, Malaysia
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 10, 2014

Was told by the lady at check in that she would normally upgrade the customers to a deluxe room but there weren't any left at that time. Maybe we might have been happier if we got the upgrade. The room was okay but the shower and toilet definitely needs an upgrade!! There wasn't any heating in the shower and toilet... More 

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Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 15, 2014

Lovely motel. Being on a main road, it can be a little noisy, but the room I had came with double glazing, so cut the noise considerably.Beautiful furnishings, great little private outdoor patio, excellent kitchenette, good lighting in the bathroom, warm and friendly hosts - all in all, a great place to stay.

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London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 1, 2014

I don't normally write reviews but our stay at the Fern Motel in Napier was so spectacular I just had to :) I stayed in the Fern Motel in Napier for three weeks this year. I have travelled widely with my family and have stayed in all sorts of hotels and motels. I have to say that the Fern Motel... More 

Was this review helpful? Yes 3
Palmerston North, New Zealand
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 24, 2014

We stayed here for one night as we had a wedding to go to at mission estate. This motel was located handy to where we needed to go and when I rang to make the booking the host was very helpful and allowed us a early check in, so we would not be late for our function. Unfortunately I found... More 

Was this review helpful? Yes 1
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Additional Information about Fern Motel

Address: 4 Westminster Ave | Tamatea, Napier, New Zealand
Location: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fern Motel 4*
Number of rooms: 18
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Hotel Style:
#4 Family Hotel in Napier
#23 Luxury Hotel in Napier

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