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Shoreline Motel Napier

#10 of 47 Hotels in Napier
Certificate of Excellence
377 Marine Parade | Hawke's Bay, Napier, New Zealand
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Shoreline Motel Napier
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Shoreline Motel Napier
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307 Reviews from our TripAdvisor Community

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Traveler rating
    183
    98
    20
    2
    4
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32
202
11
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (307)
  • Mar-May only
    (98)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (94)
All months
Kapiti
4 of 5 stars Reviewed 1 week ago

Everything met our expectations, excellent Thai meals delivered to room. Although 6 pillows were provided, none were comfortable for us. Great weather, good rugby on sky, friendly locals - all made for an excellent winter break.

Review collected in partnership with this hotel

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Auckland
1 review
5 of 5 stars Reviewed 1 week ago

Great rooms, very clean and the spa bath is wonderful. The service is great and the staff are very helpful with small children. We stay here whenever we are in Napier. Have recommended to family and friends and they agree.

Review collected in partnership with this hotel

Was this review helpful? Yes
Shoreline N, Manager at Shoreline Motel Napier, responded to this review

Dear Guest, Thank you for your lovely comments. We take pride in providing the best possible guest service. We are glad that you enjoyed your stay and thank you for your recommendations. We look forward welcoming you on your next visit. Kind Regards Management More 

Gisborne, New Zealand
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has a great location and is walking distance to the middle of town. The balcony is nice and having a spa in the room is really awesome. Just make sure you go to the correct hotel as there is another one next door that looks pretty much identical. Friendly staff and the room was spacious and clean, although... More 

Was this review helpful? Yes
Shoreline N, Manager at Shoreline Motel Napier, responded to this review

Dear Guest, Thank you for your comments. Our guest definitely enjoy the spa bath and lovely views of the ocean. We try our best to endeavor all our guests expectations and make their stay most enjoyable. We look forward to your next visit to Napier. Kind Regards Ravi More 

New Plymouth, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had 2 nights at the Motel over the weekend and really enjoyed our whole experience from first phone call to make the booking to checking out. Our experience was particularly exceptional because Robbie and Ahman on reception were both attentive, friendly and provided great customer service for everything we asked about - from extra heating, blankets to the best... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Shoreline N, Manager at Shoreline Motel Napier, responded to this review

Dear Guest, We are pleased that you chose to come and stay with us again and that you were just as happy with your stay. We aim to always keep a high standard to keep our customers coming back for more! We look forward for your next visit to Napier. Kind Regards Ravi(Robbie) More 

Hastings, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean and tidy unit with very helpful friendly staff. When they found out i had a broken leg they offered us bigger room downstairs at no extra cost. We have already booked to go back in November we liked it that much.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Shoreline N, Manager at Shoreline Motel Napier, responded to this review

Dear Guest, We are glad that we exceeded your expectations and surely our units provide luxurious experience to our guests and we take pride in providing excellent customer service. Thank you for your lovely feedback. We really appreciate your time writing those lovely words for us. We look forward to your next visit to Napier. Kind Regards Ravi More 

Featherston, New Zealand
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived on a Saturday with rain. Very cold winter day. The welcome was very friendly. The room with spa bath big and with a excellent sea view. Very clean and a spacious. A comfortable king bed and couch to watch tv or see the sun go down. There was no heating in the room except a very small electric heater.... More 

Was this review helpful? Yes 1
Shoreline N, Manager at Shoreline Motel Napier, responded to this review

Dear Guest, Thank you for taking time to write a review for us. We are glad that you had a great stay. Your feedback is important to us and will endeavor our best to implement the same. Kind Regards Management More 

Auckland, Auckland, New Zealand
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We bought a Groupon deal for two nights at this motel and struck the coldest spell of winter! Luckily our unit was very comfortable and very warm and had a lovely big spa bath. It was a good value buy. The units have somewhat tired fittings but nothing that was really worrying. The reception people were most friendly and accommodating.... More 

Was this review helpful? Yes 1
Shoreline N, Manager at Shoreline Motel Napier, responded to this review

Dear Guest, Thank you for your lovely comments. We take pride in making our guests feel like home away from home. We hope you enjoyed your stay at Shoreline and look forward to your next visit. Kind Regards Ravi More 

Melbourne
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our two night stay. The room was very clean, quiet and had everything we needed. The spa bath was huge and the view from the balcony was great. It was an easy walk to the shops and restaurants.

Was this review helpful? Yes 1
Shoreline N, Manager at Shoreline Motel Napier, responded to this review

Dear Guest, Thank you for your comments. Our guest definitely enjoy the spa bath and lovely views of the ocean. We try our best to endeavor all our guests expectations and make their stay most enjoyable. We look forward to your next visit to Napier. Kind Regards Ravi More 

Kerikeri, New Zealand
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for 3 nights recently in a 1 bedroom upstairs motel. The tiny kitchen area was actually extremely functional and well equipped for cooking a meal with all kitchenware clean and in great condition. The rooms were dated and in need of a repaint and modernisation but good space for a couple. An enormous spa takes up a lot... More 

Was this review helpful? Yes 1
Shoreline N, Manager at Shoreline Motel Napier, responded to this review

Dear Guest, Thank you for your lovely comments. We take pride in providing the best possible guest service. We are glad that you enjoyed your stay and thank you for your recommendations. We look forward welcoming you on your next visit. Kind Regards Management More 

wellington
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This motel provides you with everything you need an more. Very quiet, walking distance to shops, and restaurants. Across the road from the sea. Have returned twice now and will do so again. HIgh marks from me!

Was this review helpful? Yes 1
Shoreline N, Manager at Shoreline Motel Napier, responded to this review

Dear Guest, Thank you for your lovely comments. We are glad that you enjoyed your stay. Being just 5 mins walk from the town center, we are definitely a favorite spot for most of the guests. We look forward to your next visit. Kind Regards Management More 

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