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Ibis Hamilton Tainui

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18 Alma St, Hamilton 3204, New Zealand
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Ibis Hamilton Tainui
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Ibis Hamilton Tainui
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685 reviews from our community

Traveler rating
    159
    317
    153
    42
    14
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129
261
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169
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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  • All months
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    (174)
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    (145)
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    (149)
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    (217)
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Auckland Region, New Zealand
Top Contributor
85 reviews 85 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed today NEW

Myself and two colleagues booked three rooms, and we all had varying and disappointing experiences. The staff on reception were super friendly, the most positive part of our stay. The rooms were very small with the most ridiculously small sized TV mounted high in the corner (You really needed a stool so you could get close enough to see it).... More 

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Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed today NEW

I travel for work and I have not been back to this property for 11 months. What Amazed me was Jasmine at the front desk who remember my name after so long. I remember her from her second day at work with the hotel and now greeting guest at the front desk as they arrive. This hotel has so many... More 

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Hamilton
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Absolutely love staying here even though I live in the same city. The staffs are incredibly friendly. They always give me the room I request on the 7th floor (if available). Room is absolutely spacious and comfortable. My advice is to take full advantage coming in the weekend. There are much to do in the CBD.

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CPorter1, Manager at Ibis Hamilton Tainui, responded to this review

Dear Melissal617 Thank you for continuing to stay with us at Ibis Tainui when you visit Hamilton. It is always a pleasure to see and I am pleased that team always make you feel welcome. We look forward to seeing you again soon. Kind regards Clare Eccles Hotel Manager Ibis Tainui Hamilton More 

Hamilton, New Zealand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago NEW

It's crap, it's absolute crap. It's made by maoris and its lame ok it's just crap. It's bland and boring and the beds are uncomfortable. The rooms are tiny. It's just an absolutely totally crap hotel.

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Romsey, United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

First the good points, the hotel was very conveniently situated in the centre of Hamilton, price for a room was reasonable and the bed very comfy. However these benefits were swept away by the officious, offhand manner of reception staff - any queries, whether about payment or facilities, were met by withering unhelpful responses, which made clear that you should... More 

Was this review helpful? Yes 2
CPorter1, Manager at Ibis Hamilton Tainui, responded to this review

Dear Figary Thank you for taking the time to share your experience with others. I am disappointed to read your comments particularly those about the team and that is certainly not the impression we wish to leave our guests with. Please accept my apologies for this level of service and I can assure you your comments have been shared with... More 

Auckland, New Zealand
Top Contributor
59 reviews 59 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Ibis Hamilton Tainui is a good economical option in a very central location in Hamilton. Despite being built in 2007 you can tell the building has had a hard life and many parts of the room are starting to show wear, however it is clean and tidy. The staff were average and we did not get a chance to... More 

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CPorter1, Manager at Ibis Hamilton Tainui, responded to this review

Dear S_MurrayNZ Thank you for taking the time to review your recent stay with us. I am pleased that you enjoyed your time and felt the hotel met with your expectations. We hope to welcome you again in the future. Kind regards Clare Eccles Hotel Manager Ibis Tainui Hamilton More 

Tauranga, New Zealand
Top Contributor
52 reviews 52 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room and presentation was clean and tidy. Reception team were pleasant enough, but they need to communicate better. We booked in and asked if we could leave the car while we got changed and headed out to return later. No problem. Thanks. However, on our return we are told as we had not booked valet parking there was nowhere... More 

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CPorter1, Manager at Ibis Hamilton Tainui, responded to this review

Dear GnRB Thank you for taking the time to share your comments regarding your recent stay with us. It is through all feedback that we have the opportunity to improve the service and facilities at the hotel. I apologise that your stayed was marred by our lack of communication and have shared your comments with the reception team to ensure... More 

Wellington
Top Contributor
166 reviews 166 reviews
74 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A typical IBIS fitout, but garnerning a Very Good rating from me for the excellent front of house service. The room was spotless, the bed comfortable and although I didn't eat in house, the dining area was cheerful and the food selection good good. The rooms were mostly quiet and I got a very good night's sleep. It's location is... More 

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CPorter1, Manager at Ibis Hamilton Tainui, responded to this review

Dear WellingtonKiwiJo Thank you for taking the time to post your review. I am pleased that the hotel and team exceeded your expectations; I have shared your comments with the team. We look forward to welcoming you again in the future. Kind regard Clare Eccles Hotel Manager Ibis Tainui Hamilton More 

Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I stayed at the IBIS Hotel Tainui for a wedding I was going to. I was told previous to my stay that I would be able to have an early 12 noon check-in. When I went to enquire about checking in the staff told me I would need to wait until at least 2pm and I told her that this... More 

Was this review helpful? Yes 1
CPorter1, Manager at Ibis Hamilton Tainui, responded to this review

Dear NZCiwi Thank you for choosing to stay at Ibis Tainui Hamilton and for taking the time to post your review. It is through all feedback that we have the opportunity to improve the service and facilities we offer our guests, therefore yours is incredibly important to me. Please accept my apologies for the many issues you experienced during your... More 

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