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All 63 Hamilton hotels

Kingsgate Hotel Hamilton

4.0 of 5 Hotel   |   100 Garnett Avenue | Te Rapa, Hamilton 3241, New Zealand
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Kingsgate Hotel Hamilton
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Ranked #34 of 63 Hotels in Hamilton
A recent review
3 of 5 stars reviewed 4 weeks ago
Finona68 Wellington, New Zealand
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144 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Whangarei, New Zealand
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 4 weeks ago

grubby shower, hairs on wall and in soap dish, dirty quilt cover with stains on it. Noisy room with parties going on in corridor until 4am. the Jacuzzi was nice and breakfast was ok, the parking is great

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KHamilton, General Manager at Kingsgate Hotel Hamilton, responded to this review

Thank you for your comments the bathroom issue has been taken it up with Housekeeping and put on the top priority list for programmed spring cleaning. We had a number reservations from a group of people who booked rooms over the night in question. They booked individually and as such were allocated rooms through various parts of the Hotel and... More

Wellington, New Zealand
Top Contributor
56 reviews 56 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed two nights. My room was spacious, well lit, hot shower, good (slightly noisy) heat pump and lovely towels . The room looked over an internal grass courtyard which meant it was quiet, and you could hear a bird singing. But there was no lift and I had two cases, one quite heavy, and no offer of assistance when... More

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KHamilton, General Manager at Kingsgate Hotel Hamilton, responded to this review

Thank you for taking the time to make comment. We would be more than happy to help with luggage or move guests to a ground floor room, if requested. Your comments regarding the room and meals are appreciated and help indicate area's we may be able to make improvements. Constructive feedback such as yours is always appreciated. Kind regards Murray... More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have stayed at the kingsgate twice for business over the last 3 years and to be honest I try and avoid it. The rooms I've stayed in are between $180-200 per night. The staff are friendly and the hotel is equipped and feature large rooms but the main let down is you feel like you've stepped back into a... More

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KHamilton, General Manager at Kingsgate Hotel Hamilton, responded to this review

Thank you for the comments. As you have stayed twice in the last 3 years hopefully you would have noticed quite a number of changes over this period. In the rooms all TV's have been replaced with flat screens, all wooden tops have been re-varnished, the curtains replaced and new chairs and carpet in the rooms and throughout the Hotel.... More

Kaitaia
Contributor
14 reviews 14 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 14, 2014

Stayed here for one night $99 including breakfast all u could eat, very good deal. Room very spacious and quiet, restaurant meal was very nice. Good sized light bathroom but unfortunately the shower did have a bit of hair in it, but would definitely stay again. Staff very friend and helpful.

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KHamilton, General Manager at Kingsgate Hotel Hamilton, responded to this review

Thank you for your comments and great that you managed to take advantage of one of our special Bed & Breakfast packages. I also thank you for your comment regarding housekeeping as it is an area we have been focussing very hard on over the last month and will continue to do so in upcoming months. Having comments such as... More

Auckland, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 7, 2014

Stayed here for one night with my hubbie as he had to work in the area for the day. Fantastic service with friendly staff. They also allowed me to check in early no problem. The room was slightly dated (hence the lower rating) but large, clean and very comfortable. We also ordered room service which was surprisingly fantastic food. Did... More

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KHamilton, General Manager at Kingsgate Hotel Hamilton, responded to this review

Thank you for your kind comments and we look forward to accommodating you again when next in Hamilton. Hopefully this time you get to use the gym, steam rooms, spa's and pool. We have just updated our free wifi in reception up to 30 minutes and 50 mb. A recent installation of wifi equipment has now given access throughout the... More

Canberra, Australia
1 review
5 of 5 stars Reviewed September 4, 2014

Stayed at the Kingsgate Hotel for the duration of the conference and was extremely pleased with the friendly service. I thoroughly enjoyed my stay. Catering at the event was very nice with a great variety of options. I was happy with the facilities especially the spa pools! Would definitely recomend this venue for any conferences or family stays. Thank You... More

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KHamilton, General Manager at Kingsgate Hotel Hamilton, responded to this review

Thank you for your comments and I hope the conference you attended was beneficial to you. The comments regarding the service and food will be forwarded to the staff and I am sure they will appreciate you your positive comments. Once again thank you for the comments and taking the time to evaluate your stay with us. Kind regards Murray... More

Auckland, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 3, 2014

We really enjoyed staying at the Kingsgate once again. Hamilton is a lovely city with many charming spots to visit and our stay at the Kingsgate was very relaxing. The staff were wonderful, the rooms were comfortable and food was great! Nothing more to add :)

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KHamilton, General Manager at Kingsgate Hotel Hamilton, responded to this review

Thank you for your comments and it is appreciated that you chose to stay with us again. It is especially pleasing that we have continued to meet your expectations and provide the service and facilities that you require. Should you be staying in Hamilton again we look forward to the opportunity of hosting you again. Kind regards Murray Cook More

Moranbah, Australia
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed August 30, 2014

Stayed at the Kingsgate Hotel for a conference for 7 nights in August. Could not fault the staff who were exceptional with every interaction I had with them. The Hotel itself is however getting very dated. The first problem was the bed. The mattresses need to be replaced. I had to ask for a foam overlay to be placed over... More

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KHamilton, General Manager at Kingsgate Hotel Hamilton, responded to this review

Thank you for your comments, you have raised some issues we have not encountered before. I believe the mattress was replaced on the Monday of your stay as soon as maintenance were made aware of it. I apologise this was not done on the Saturday of your arrival. The full buffet breakfast you have quoted as $29 is actually charged... More

Hamilton, New Zealand
2 reviews
2 of 5 stars Reviewed August 18, 2014

Stayed two nights with the kids and was serverely dissapointed..Room looked like it hadnt been touched since the 70's..smelt funny all fufnishings etc were so dated and old looking i instantly wanted to leave !! Food in resteraunt was rubbish and service was terrible..yes i have three young kids but the maitre d was rude, unhelpfull and slow.this has to... More

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KHamilton, General Manager at Kingsgate Hotel Hamilton, responded to this review

Thank you for making comment on your stay in January??. I note also that you have a Hamilton address so I imagine you would have received a very special rate. I am sorry that you felt you stay with your 3 children was a waste of money. The Hotel was built in 1998 and since your stay all room furnishings... More

Auckland Region, New Zealand
Top Contributor
118 reviews 118 reviews
32 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed August 13, 2014

The decor is old and dated. The amenities are ok. The beds are not plush and the pillows are the $2 shop variety. The restaurant sold nice food at a good price and overall not bad for the price but I will try somewhere else next time.

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Additional Information about Kingsgate Hotel Hamilton

Address: 100 Garnett Avenue | Te Rapa, Hamilton 3241, New Zealand
Location: New Zealand > North Island > Waikato Region > Hamilton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kingsgate Hotel Hamilton 4*
Number of rooms: 147
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