The staff are friendly but the rooms are very worn. The worst aspect was the lack of air-conditioning on a hot night. The staff produced a large fan which I had going strong all night and help get the heat down a bit. The bed and pillow were hard. The shower temperature fluctuated. To top it off the taxi driver... More

Positives: Friendly staff, very large room and wonderful spa for two. Negatives: Holes in net curtains, net curtains looked like they hadn't been washed since being hung up in Executive Room, after emptying out spa bath it wouldn't switch off and you could hear it going from outside the room in the hallway, the receptionist had to come up and... More

I read some of the bad reviews but thought I would take the chance, I am not super fussy but wished we had of gone down the road to the Novotel now. It is pretty old and it feels like you have stepped back to the 30's, very high ceilings and rooms are nice and big. Unfortunately it feels as... More

Just stayed for one night here. Absolutely awful got no sleep what so ever. In the welcome pack they mention you may get some street noise and they supply ear plugs. They fail to mention there are 2 night clubs near by and boy racers go round the hotel screeching to a halt at the traffic lights outside. We also... More

I stayed in January 2013 – this was a last minute decision. I saw a special deal and booked. They self rated at 4 stars so my expectations were fairly high. I wrote the following that night with the exception I had to add my bed was very comfy to sleep in. How they describe the room on wotif “This... More

We remember the days when this property was managed by Rydges and named "Le Grand". We figure that Rydges must've figured she was now too worn out to give her any more botox … so new owners have shut down the restaurant, retired a few rooms, slapped on some cheap signs and … wallah "Hamilton City Oaks". However, although worn,... More

We stayed at this hotel for 1 night... unfortunately.... after check in ( ladies were very helpful ) we entered our room wich was a bit strange and too big. Do you know the feeling that you're in a room and it doesn't feel right??That was our experience. Very big windows which let trough lots of street noise ( room... More

Perfectly located in the center of Hamiltons version of Eat Out Area and an easy walk to the small Casino, this hotel is just fine for a lazy weekend. The beds are very springy soft and comfortable and the ceilings are HIGH (4mt +). Coupled with long windows the room I had (Superior 42 m2) seemed spacacious and airy. Great... More

Very Spacious room with very high ceilings. Tv coverage was a bit average and bathroom was clean with a good shower, ample free parking out the back with security was a bonus. Hotel was very handy to many great restaurant options and the italian restaurant next door was well priced with good service. Service from hotel staff was above and... More