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Novotel Hamilton Tainui

4.5 of 5 7 Alma Street | PO Box 1, Hamilton 2001, New Zealand
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#11 of 62 hotels in Hamilton
702 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Novotel Hamilton Tainui
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Novotel Hamilton Tainui
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702 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
New Plymouth, New Zealand
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I attended a conference at the Novotel in Hamilton and the staff were so helpful and thoughtful well done to you all! The room were comfortable and stylish. The conference equipment and facilities were of good quality and the food interesting.

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Senior Contributor
31 reviews 31 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here the last night of the business trip. Wes quite tired so really enjoyed just staying in and catching up on my work then watching the V8 Supercars and Super 15 on Sky later in the evening. Room service was great and the room facilities were very good.

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11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I attended a conference in August 2014 and it was great to have everything in one place. The reception and waiting staff were efficient and friendly. The room was well appointed and clean and above all quiet. I had full breakfasts which were good. Having the accommodation, food and conference in one place meant it was a pleasure to stay... More

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Adelaide, Australia
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was expecting more. We paid for valet parking, however I needed to self park the car. The TV reception was terrible. The bed was broken. The room decor was not calming. The hotel is close to the casino, however the area seemed rough and was not a safe area to walk around. The staff could not recommend a good... More

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DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Troy, So sorry to read that you have not enjoyed your stay with us. I can assure you that the matters which you brought up in your comments have been rectified. My apologies about the bed; we certainly have replaced that. We working very closely with the council to get the city centre a better outlook. Thank you again... More

Wellington, New Zealand
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a very nice Hotel indeed, riverside location and right in the centre of town. with excellent service with Staff who did everything they could to make the stay enjoyable. Good sized rooms, lovely king sized beds and perfectly selected linen and pillow options. The only area to think about is parking. Its free in the river car park,... More

Review collected in partnership with Accorhotels.com

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DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear John. Thanks for your comments in regards to your stay with us. Glad you mention that the two options of parking. Our valet service is only $20.00 and the riverside (self park) is $15.00. We hope that this will explain your comments. Look forward to welcome you back soon. Best regards, Dick Breukink, General Manager More

Senior Contributor
28 reviews 28 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stay in this hotel many times a year but this visit was not good, the room 130 had a very lumpy bed and the room service dinner was less than acceptable, the soup uneatable the lamb shank from a old ewe and the salad dried up, then the breakfast was also terrible, the fruit looked old and dry, the... More

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DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Chris. Really appreciate your feedback in regards to the stay with us. I have shared your comments in regards to the food service with our executive chef as well as the food & beverage team. We will definately use your comments for improvement. I am glad to read that you have had better visits at our hotel. Hopefully we... More

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Additional Information about Novotel Hamilton Tainui

Address: 7 Alma Street | PO Box 1, Hamilton 2001, New Zealand
Phone Number:
Location: New Zealand > North Island > Waikato Region > Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Hamilton Tainui 4.5*
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Also Known As:
Novotel Hamilton Tainui Hotel Hamilton
Accor Hamilton Tainui
Hamilton Novotel

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Hotel Style
#4 Romantic Hotel in #5 Family Hotel in #6 Business Hotel in #8 Luxury Hotel in
Hotel Class
Official Description (provided by the hotel)
Novotel Tainui is in the heart of the city, on the banks of the Waikato River, adjacent to the Skycity Casino and entertainment complex. The hotel features 177 rooms, an award winning restaurant, lobby bar and a health club, with gym, sauna, spa and beauty therapies available. Conference facilities are available for up to 350 delegates. Guests have easy access to nearby shopping, dining and entertainment, or relaxing river walks that can be found close by. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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