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All 60 Hamilton hotels

Novotel Hamilton Tainui

4.5 of 5 Hotel   |   7 Alma Street | PO Box 1, Hamilton 2001, New Zealand
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Novotel Hamilton Tainui
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84%
Ranked #10 of 60 hotels in Hamilton
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
cankiwi27 Auckland
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644 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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English first
Auckland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We escaped Auckland for Hamilton peace and quiet for 3 nights over the Christmas holidays. The 2nd year we have done this, first year at the The Novotel. It offered the perfect venue for a relaxed escape and catered Christmas lunch. The food was fantastic during the Christmas lunch and during the rest of the stay. Breakfasts were exceptional and... More

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DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Guest. Although Christmas is quite a while ago, it is still good to hear how you enjoyed your holiday break with us. We are looking forward having you back with us at the end of this year. With kind regards, Dick Breukink, General Manager More

Auckland
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Great hotel to stay in, right next door to the Casino. Only disapointing factor you have to pay for parking. Food is excellent. Staff are friendly and very obliging. Right in the heart of Hamilton overlooking the river

Review collected in partnership with Accorhotels.com

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DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Candy. Really appreciate your comments in regards to your recent stay with us. Hope to be able to welcome you back. With kind regards, Dick Breukink, General manager More

France
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A nice hotel in a handy location. Friendly staff, a decent breakfast, a bar with a terrace…. The side was let down, however, by inconsistent maid service (a used soap in my room on arrival, non-respect of my attempts to save the planet and re-use towels...). A dinner tray outside a bedroom at 10pm still there at 10am the next... More

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DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Guest. Thank you so much for providing us with some feedback in regards to your stay with us. I will share your comments with my managers and see what we can do about it. It really helps us to get comments like yours as this gives us an opportunity to improve our hotel. With kind regards, Dick Breukink, General... More

Wellington, Wellington, New Zealand
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have been in twice in three weeks after an absence of 2-3 years and very impressed. Great staff very friendly and efficient. Modern spacious rooms with very comfortable beds. Good lobby, dinning, and bar area downstairs for catching up with others. Only draw back is street side room later in the week when the noisy party goers are going... More

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DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Jim. Thanks for your comments in regards to the recent stay with us. Really appreciate your feedback in regards to the hotel, particular after you have not been here for some time. We are sorry about the street noise; that is something we are unable to control. With kind regards, Dick Breukink, General Manager More

Auckland Central, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

First time I stayed in Hamilton and was fortunate enough to be put up by my company at the Novotel Tainui. Very centrally located and a short walk to the river walks and the excellent Chim-chim-oree. My stay was pleasant, rooms were very nice neat and clean, staff were helpful and efficient.

Was this review helpful? Yes
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Shane. Nice to read that you have enjoyed your stay with us. Hope to be able to welcome you back. With kind regards, Dick Breukink, General manager More

Melbourne
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Had the worse experience. After a 4 hour flight and a 2 hour drive. Got to the hotel at 3pm and the room was not ready. In short, I was shuffled around a couple of times and unfortunately reception appears to be lacking of customer service skills. However the hotel itself is a good location clean and restaurants staff are... More

Was this review helpful? Yes
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear J.C., Thanks for your comments and my apologies for the wait to get your room ready on time. When we assign rooms for our guests, we want to ensure that they get the room they have requested and I hope that this was your case as well. Thanks for giving us another chance. With kind regards, Dick Breukink, General... More

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Additional Information about Novotel Hamilton Tainui

Also Known As:
Novotel Hamilton Tainui Hotel Hamilton
Novotel Hamilton Tainui Hotel
Novotel Hamilton
Accor Hamilton Tainui
Hamilton Novotel
Address: 7 Alma Street | PO Box 1, Hamilton 2001, New Zealand
Location: New Zealand > North Island > Hamilton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#2 Luxury Hotel in Hamilton
#3 Family Hotel in Hamilton
#6 Business Hotel in Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Hamilton Tainui 4.5*
Official Description (provided by the hotel):
Novotel Tainui is in the heart of the city, on the banks of the Waikato River, adjacent to the Skycity Casino and entertainment complex. The hotel features 177 rooms, an award winning restaurant, lobby bar and a health club, with gym, sauna, spa and beauty therapies available. Conference facilities are available for up to 350 delegates. Guests have easy access to nearby shopping, dining and entertainment, or relaxing river walks that can be found close by. ... more   less 
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