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Novotel Hamilton Tainui

4.5 of 5
7 Alma Street | PO Box 1, Hamilton 2001, New Zealand
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Novotel Hamilton Tainui
Ranked #8 of 58 hotels in Hamilton
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513 reviews from our community

Traveler rating
    197
    225
    68
    16
    7
See reviews for
Families
115
 
Couples
200
 
Solo
46
 
Business
126
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Auckland Central, New Zealand
1 review
5 of 5 stars Reviewed May 22, 2013 NEW

Our check-in 'welcome' was not 'welcoming'. Mechanical would be a better description. Other than that the location and room were excellent. If i were to be really picky i could have pointed out to the hotel staff (but i didn't) that the TV image has been set to the wrong size making it hard to read some titles near the... More

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Review collected in partnership with Accorhotels.com

Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 16, 2013

Hotel is probably best standard in Hamilton. Good price friendly & clean. Breakfast nothing to write home about but adequate. Double shot latte was as good as you get in Rome Italy. The coffee was impressive.

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Review collected in partnership with Accorhotels.com

DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review
May 19, 2013

Dear Guest. Really great to read that you have enjoyed your stay with us recently. Particularly in reard to your comments about the quality of the coffee, we are really happy to see that you have enjoyed it. Hope to be able to welcome you back. With kind regards, Dick Breukink, General Manager, Novotel Tainui Hamilton More

Wellington, New Zealand
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 10, 2013

I stay here several times a year as its the only nice central city accomodation. The foyer and outside deck area for coffee is modern and attractive and from the hotel you can walk straight on to the river path as well as be in easy reach of businesses and shops. My recent stay was for 5 days and I... More

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See 2 more reviews by bianca5699 for Hamilton
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review
May 11, 2013

Dear Bianca. Thanks for taking the time to inform us about your recent stay with us. Glad to read that you have enjoyed it. Look forward to welcome you back. With kind regards, Dick Breukink, General Manager, Novotel Tainui Hamilton More

UK
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 of 5 stars Reviewed May 8, 2013

Centrally located, the best thing about this hotel are its helpful, friendly staff. The rooms are functional, modern, business like, nothing special, but all you would need. A pity the windows didn't open, but all amenities and alright. A walk over the bridge to claudelands conference centre, but all in all convenient and what you would expect for this type... More

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DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review
May 9, 2013

Dear Ann, Thanks very much for your nice comments in regards to your recent stay with us. Glad to see that you have enjoyed your conference in Hamilton as well. Hope you had a good trip back home. With kind regards, Dick Breukink, General Manager More

Taupo
1 review
2 of 5 stars Reviewed May 6, 2013

At dinner with extended family the waitrons removed dinner plates from some people while others of us were still eating - well that made us feel welcome (yeah right). It's rubbish to get that kind of service in a hotle that claims to be 4+ stars. Worse was the next morning when guests walked into the dining room in barefeet... More

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Review collected in partnership with Accorhotels.com

DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review
May 9, 2013

Dear Guest. Thank you very much for providing us with feedback in regards to your recent stay with us and particular the experience in our restaurant. Your comments in regards to the ways of service will be dicussed and trained in the briefing of today with our staff. Your comments in regards to the dress code in the restaurant are... More

Sydney, Australia
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 5, 2013

I stayed here one night on a holiday. The hotel is a typical modern Novotel - clean room, helpful staff. My only bug-bear was that the minibar fridges were out of action (there was a note at check in indicating this would be fixed shortly). Location wise, the hotel is well located in the Hamilton CBD - near restaurants, the... More

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DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review
May 6, 2013

Dear Andy. Thank you for your review on Tripadvisor in regards to your stay with us. Glad to let you know that all fridges have been replaced now and will all be back in operation. With kind regards, Dick Breukink, General Manager More

Christchurch
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 4, 2013

While there is not huge competition in quality hotels in Hamilton, Novotel is probably the best choice and overall is a pretty solid hotel. Rooms were good, breakfast was good, and they do have some facilities such as sauna and spa. Location is also good being central and close to the river. Overall I would recommend this hotel when staying... More

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DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review
May 6, 2013

Dear Guest. Really great to read that you have enjoyed your stay with us. Hope to be able to welcome you back in the future. With kind regards, Dick Breukink, General Manager More

Manukau, New Zealand
2 reviews
4 of 5 stars Reviewed May 1, 2013

I live in Auckland during the week and frequently travel to Hamilton as a get away. We've stayed in the Novotel Tainui before and have had many pleasant experiences. An A+++ Place. A must to experience; looking for luxury whilst still within an affordable price range then look no further.

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Review collected in partnership with Accorhotels.com

DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review
May 4, 2013

Dear Justin. Thanks for your nice comments about your stay with us. Look forward to welcome you back. Best regards, Dick Breukink, General manager More

Sydney, Australia
1 review
5 of 5 stars Reviewed May 1, 2013

Novotel Hamilton is in a great central location. Handy to good restaurants and the casino. Room was very clean and fresh. The only thing I didn't like was that the mini bar fridge wasn't running so the drinks were not cold. We had to order a bucket of ice from room service. Also, when we tried to phone housekeeping for... More

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Review collected in partnership with Accorhotels.com

DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review
May 4, 2013

Dear Gary and Yvette. Thanks for taking the time to inform us about your recent stay with us. The fridges had some technical issues and we decided to buy all new fridges for the hotel. The last delivery will be this month. Thanks for staying with us. Best regards, Dick Breukink, General Manager, Novotel Tainui Hamilton More

Whitianga, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 30, 2013

had a great night,used my free voucher,room was lovely but t.v wasnt working,when I told reception I was offered another room but opted to stay so was given free parking.The kingsize bed was AWESOME!!! best nights sleep ever!

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Review collected in partnership with Accorhotels.com

DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review
May 4, 2013

Dear Kaye, Thank you very much for reveiwing your stay with us. I am sorry to read that the TV was not working, but we have fixed this problem now. Glad to see that my staff has acted on your comments. Look forward to welcome you back. With kind regards, Dick Breukink, General Manager More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Valet parking(18)
  • Very good(14)
  • Friendly and helpful(10)
  • Room service(6)
  • Advantage Plus(5)
  • Staff were friendly(5)
  • Sky City(5)
  • Waikato River(4)

Additional Information about Novotel Hamilton Tainui

Address: 7 Alma Street | PO Box 1, Hamilton 2001, New Zealand
Phone Number:
Region: New Zealand > North Island > Hamilton
Amenities:
Business Center Fitness Center Restaurant Room Service Wheelchair access
Hotel Style:
#2 Luxury Hotels in Hamilton
#3 Family Hotels in Hamilton
#5 Business Hotels in Hamilton
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Novotel Tainui is in the heart of the city, on the banks of the Waikato River, adjacent to the Skycity Casino and entertainment complex. The hotel features 177 rooms, an award winning restaurant, lobby bar and a health club, with gym, sauna, spa and beauty therapies available. Conference facilities are available for up to 350 delegates. Guests have easy access to nearby shopping, dining and entertainment, or relaxing river walks that can be found close by. ... more   less 
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Also Known As:
Novotel Hamilton Tainui Hotel
Novotel Hamilton Tainui Hotel Hamilton
Novotel Hamilton
Accor Hamilton Tainui
Hamilton Novotel

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Novotel Hamilton Tainui
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